Alliance Windows Reviews | Homeowner & Installer Opinions And Complaints


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Alliance Windows Reviews

Read 15 Alliance windows reviews from homeowners and installers and discover the quality of their window products and customer service record.

Have a question for our site editors, Dane and Tim? Email them and let them answer your specific project questions. Make sure to include your email address so they can get back to you directly (we never use or sell your email, we promise.)

Alliance Windows Prices | Belmont | Windgate | Hawthorne | General Reviews

Alliance Belmont Windows Reviews

Alliance Belmont Window Costs

I have fifteen windows & two patio doors to replace. The four bids we have received are all to do a full replacement as opposed to...I can't remember what the other thing is.

Wallside Windows: $16,800

Alliance Belmont Series: $14,435

Great Lakes Comfort Smart (with a triple pane): $15,400

Revere Berkshire Elite (with a triple pane): $14,200

Tiffany - Homeowner - from 2019

Alliance Belmont Review

I unfortunately hired a contractor who replaced all the windows and a sliding glass door in my home with Alliance double hung Belmont windows. This was not the brand he told me he was going to be installing. I have issues with leaks from faulty installation and product issues with the door and windows. From screens coming out of their frames, difficulty opening and closing some windows. I also have locks popping off sashes, leaks between panes and issues getting sashes to line up to lock. The locks are popping off because the windows aren't lining up and when forced to lock they are pulling the locks. Manufacturer said they are not installed properly.

The reason I picked my contractor was because he assured me he would honor his warranty (5 year on his installation plus manufacturers stating lifetime warranty). Other installers didn't offer a five year warranty. He talked the talk and I unfortunately trusted him. My issue now is that the contractor won't honor his warranty and fix the issues. The company he purchased these products from have issued him a credit after coming to my home and seeing all the issues that I have with windows and door.

Problem is he purchased them from this supply company ABC and they won't help me to get issues resolved stating that he has to make claims for window/door issues. I can't get ABC or Midway Windows (they are the manufacturer) and Doors to help me. I have over 60 pictures with issues that include cracks in corners of the vinyl sash frames. Every sash has at least one crack in the corner. The manufacturer said that he thought they must have been damaged prior to installation. I have no idea what happened and I spent a lot of my savings on replacing these windows and door when I purchased my home last year. I needed energy efficient windows that were easy to clean and maintain because I am disabled and I can't climb on chairs or ladders.

My question is do you have any suggestions on how I can get these windows fixed. The contractor is refusing to help or fix any installation issues. He told me in writing that these windows were made by Anderson that Anderson owns Alliance (Anderson was what I wanted installed). I was very naïve and trusted this contractor. I have contacted Better Business Bureau but he won't fix issues. I will not got enough money back from small claims court to hire another contractor to take off maintenance free wraps and replace the windows and door again. Without the contractor who purchased these products doing a claim to supply company where they were purchased and Alliance the company who manufactured the products won't help me. They said contractor has to take pictures and make the claims.

Any suggestions would be helpful. I don't recommend Alliance and definitely not the contractor either. I paid a lot of money. I appreciate any constructive feedback.

Jen - Homeowner - from 2017

[Site Editor's Answer]

Jen, unfortunately I'm not sure what recourse you have at this time. I'm very sorry, this sounds like a total nightmare. Can you order and pay for parts through Midway and hire an independent window repair person (with EXCELLENT reviews and track record) to come in and get everything looking right? This would be the course of action I would follow.

Dane - Site Editor - from 2017

Alliance Belmont Sliders

We started replacing our windows about five years ago in a piecemeal fashion. Our supplier friend hooked us up with Alliance Belmont sliders w/ low E Argon-Filled. We have been pleased with their performance. We are now looking to replace three more windows and want to stay with the same window for both aesthetic and cost reasons. Two questions: 1. How would you rate the Alliance Belmont replacement windows? 2. If I had to switch to a comparable brand/model, which would you recommend?

Louie - Homeowner - from 2016

[Site Editor's Response]

Louie, the question of Alliance's quality is a tough one because they are a group of independent manufacturers. It's like asking about the quality of a franchise, some of the franchisees may be good, some may be just okay, and some may be substandard. From the website, I'd have to say that the Belmont window looks pretty middle-of-the-road, which is not a bad thing at all.

I would say that if you liked the windows you purchased and they have worked well for you and feel comfortable with the price point and the dealer you bought them from, why not stick with them? You know what's your getting and the look and hardware of the window is going to match the other Alliance windows.

If you would like to go in another direction, here are my picks for the best mid range vinyl window on the market.

Dane - Site Editor - from 2016

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Alliance Windgate Windows Reviews

Alliance Windgate vs Andersen 100

Hi Tim, we have twelve single casement / awnings, 5 of which are two lite and seven are three lite. Here are the three bids I have so far.

Sunrise Series: $20,715

Alliance Windgate Series: $12,330

Andersen 100 Series: $15,480

Matt - Homeowner - from 2017

[Site Editor's Answer]

Matt, I'm not a big fan of Alliance since they are a smaller operation and really don't have the sort of reputation that can "compete" with a company like Sunrise or Andersen. The sunrise is the best window of the bunch, but the price they quoted you out at is really high. I would seriously consider looking at the Andersen 100 quote. It's a decent enough window.

Tim - Site Editor - from 2017

[Matt's Response]

Hi Tim,

Thanks for your feedback. I did talk to the Sunrise dealer, but they were unwilling to move significantly on the price to become a part of the conversation. With them out and Alliance out, the decision is getting easier!

Regarding the Andersen 100 series, I have read that it is a good window, just not as good as some of the top vinyl. It does appear to be well priced and a decent option. What would be your concerns with me moving ahead with that window?

Matt - Homeowner - from 2017

[Site Editor's Answer]

Matt, the Andersen 100 window is a good one. I would have that window in my house. If you are getting a good price and feel comfortable with the installer, then I say go for it!

Tim - Site Editor - from 2017

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Alliance Hawthorne Windows Reviews

Alliance Hawthorne vs. Lindsey Sunview

Hi-we have a company, who we trust, working with us to replace our windows in our 101 year old house. I'm not worried about the install at all as they have a great warranty and we know someone at the company.

They sell Alliance Belmont, Alliance Hawthorne and Lindsey Sunview. All will be double hung.

Would love your opinion on these 3 windows. I can't seem to find much about Alliance recently and seems to be really dependent on location.

We're in the St. Louis area and all the windows are made locally in Missouri.

Appreciate any information you can share.

Julie - Homeowner - from 2018

[Site Editor's Answer]

Julie, I love the fact that you have a good installer that you trust. However, I have to say that Alliance and Lindsey aren't exactly household window names and are not in the discussion for top window manufacturers.

I would imagine that the Alliance Hawthorne, which is the company's premium vinyl window, is a more like a mid range vinyl window.

These companies have been around for awhile and yet there is very little information on them. So you're going with a product that has very little online consumer vetting/reviews.

I'd much prefer you go with a window like the Simonton 5500 series, a no frills but well made, well reviewed window. It's not the fanciest window, but at least you know what you're getting.

If you really trust the company doing the install however, I would go with their recommendation.

Dane - Site Editor - from 2018

Alliance Hawthorne vs. Marvin Infinity UIltrex

Dane, we have 31 windows that we're planning to replace, mostly double hungs and sliders. We have three bid: the Marvin Infinity, Renewal by Anderson, and Alliance Hawthorne by Midway.

The Marvin bid was quite a bit less than Renewal by Anderson, which seemed strange to me. I don't know a lot about the Alliance Hawthorne and was curious if it's comparable to these other two windows.

Steven - Homeowner - from 2017

[Site Editor's Answer]

Steven, it doesn't surprise me that your Marvin Infinity bid was less than Renewal By Andersen. The Renewals are very expensive.

The Marvin Infinity is a good window and if you can afford it, I would certainly consider it. Marvin enjoys a very good reptuation in the window industry.

Midway makes a good mid range window that should be quite a bit less than either of these other options. I think it really depends on whether you want a top fiberglass window or whether you are good with a solid middle of the road vinyl window.

Dane - Site Editor - from 2017

[Steve's Answer]

Dane, Thanks for the response and advice. I am concerned that the all vinyl Midway window will warp. It is something that Marvin really talks about in their sales pitch. Is that a big concern? I plan to have a dark outer window frame.

Steve - Homeowner - from 2017

[Site Editor's Answer]

Steve, quality vinyl windows don't warp, unless they are in extreme heat or if the window is really wide. Most vinyl windows come with a lifetime warranty on the frame, while most fiberglass windows come with a warranty of 20 to 30 years. The warranty is kind of telling as to what the company thinks of the long term longevity of the product.

Grill the midway rep on that point though and make sure he provides you with satisfaction before proceeding. :)

Dane - Site Editor - from 2017

Hawthorne Alliance vs. Alside Promaxx

Tim, we purchased a home recently and need to swap out most of the 20 plus windows. I have been talking with two different people who are both recommedning different brands of windows. The first one like the Hawthorne Alliance, while the second likes the Alside Promaxx with triple pane.

I've heard the Ply Gem Premium window is also good. Love to hear your take.


Ryan - Homeowner - from 2015

[Site Editor's Response]

Ryan, the Alliance Hawthorne is a decent window with pretty good performance data. The Alside Ultramaxx is a solid mid range window as well.

I think I'd rate the Ply Gem Premium over these other two windows, but not by a ton.

All three will probably serve you well, which is why I would focus on the company doing the install. Find the best company of the three and that's the company/window you should probably go with.

Tim - Site Editor - from 2015

Alliance Hawthorne vs Walsh Tundra

I am looking to replace windows in my house and would like to ask for your opinion on Walsh Tundra 6600 vinyl windows or Alliance Hawthorne windows. I have 2 double casements,1 single casement, 2 awning windows and a 60 inch circle top with 2 awnings mulled together at the factory. Are these decent windows and so they stand behind their warranty? Do you have any other window company you would recommend? Thanks.

Dan - Homeowner - from 2015

[Site Editor's Response]

Dan, neither of these window companies is that well known, certainly not when compared with the larger window manufacturers. I took a look at both windows and they seem very close in terms of performance. I would say that both windows are not flashy in terms of how they look, and neither ais a bad vinyl windows by any means - both pretty average, which is necessarily a bad thing.

I would say that the products are equal in strength - so the big question is going to be which company provides better installation - which one do you feel represents themselves more professionally? Do they offer a labor warranty? How long have their installation teams worked together? Which company offers the better price.

Honestly, I don't know the details on the warranties they offer on the windows - I would imagine they are similar, but that's just a guess. I would say get some answers on the installation front and go with your gut in terms of which company is going to do the better job.

Dane - Site Editor - from 2015

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General Alliance Windows Reviews

Alliance Windows vs. Okna

We are getting 14 windows replaced. So far we are thinking of Pella, Okna, or Alliance. All are for double hung replacement windows. They all seem very similar as far as features & efficiency go as well as warranty. Alliance is nearly $4000 cheaper and my husband wants to go with them but that big of a price difference makes me question the quality. Advice??

Lanette - Homeowner - from 2019

[Site Editor's Answer]

Lanette, this is my take on these three: I think Pella is overpriced and not a particularly good vinyl window. I think Okna is one of the best vinyl window brands in the business. Alliance makes a very average vinyl window. If this were my project, I would go with the Okna unless I was planning to move in under 10 years. Then I'd go with the lower cost alternative.

Of course, each of these companies makes several series of windows, from entry level to premium, and this makes quite a difference in the equation.

Dane - Site Editor - from 2019

Alliance Windows Reviews

Alliance Windows are made by a loosely connected group of fabricators who used to work with Certainteed. Their product is average - a decent builder's grade window. If you're looking for a bargain, you could do worse, but it isn't going to be premium quality. Ever since the affiliate in Louisiana went out of business, we've had a lot of trouble with customer service in Texas.

Cameron - Installer - from 2010

Alliance Window Complaints

I had Alliance windows put in my house and I've been furious ever since. The windows are a joke and the installation was even worse. From the beginning, the crew was late, loud, and rude. The windows have gaps all around, the are leaky and drafty and caulking got everywhere.

Doug - Homeowner - from 2010

Alliance vs Certainteed

A few years ago CertainTeed ended their licensing agreements with outside manufacturers. Some of them got together to form Alliance. CertainTeed has gone down in quality ever since. Alliance makes mediocre windows, but they are better than the new CertainTeeds. The Alliance Hawthorne and the CertainTeed Bryn Mawr are pretty much the same window, but the Hawthorne is much better. Every manufacturer has a range of products and when you compare similar products they are as good or better than the competition.

Neal - Installer - from 2011

Alliance Window Reviews

On a scale of 1 to 10, I would say Alliance windows are a 4 or a 5. You can find better windows in the same price range, but these are far from the worst. If you need a window with middle of the road price and a middle of the road quality, these can be a good choice.

Daniel - Contractor - from 2010

Alliance Windows Problems

Alliance makes a decent builder's quality window, but they aren't anything special. There are a lot of windows available that are really high quality. Alliance, along with a few other companies, don't make them. Their product is ideal for low-bid contractors and builders, but not for the home owner who wants a beautiful, stylish, and well-made window.

Mike - Contractor in New Jersey - from 2009

Installer's Opinions

I don't install a lot of Alliance windows. I usually work with a higher end product, but a friend of mine deals with them all the time. He has never had any complaints, but I know him and I know his installation is top notch. A lower quality window like Alliance has to have perfect installation to avoid leaks and drafts. A better window is going to be more forgiving.

For the most part, a cheap window is a cheap window. The features and windows are pretty much the same within the Alliance price range. Alliance is a stable manufacturer with decent customer service, and that's the main thing. A good installer can make sure that any window is seated well and nicely sealed. Most of them are used to lower end windows anyway. I'd consider a Milgard or Ply Gem as a better, but not super expensive option - if they have those in your area.

Brian - Installer - from 2008

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