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Read 13 Custom Window Systems reviews from contractors and homeowners on their hurricane and impact windows and prices.

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Additional Information: CWS Windows Prices

CWS Windows Complaint

We are in the process of having hurricane impact windows and doors installed in our home in Southern FL. Project is ongoing as I write. The company has used CWS for our family room. The doors are of a very sturdy, nice-looking quality. However, they are tremendously difficult to open and close, requiring two hands to pull on the handle. The installers concur that they are difficult to open and close.

The company who is doing the project has tried several "possible solutions", none of which has worked. They have not yet tried installing different wheels but have mentioned that. Is it possible that a slider should be so difficult to open just due to its weight? That is the story we are being give. Concern is that youngsters and people older than ourselves would have tremendous difficulty using these doors.

Joanne - Homeowner - from 2017

[Site Editor's Answer]

Joanne, a slider shouldn't be difficult to open or close, or at least I've never heard sounds like something internally was put together wrong. I agree that you should continue to work with CWS to find a solution that works. I'm not quite sure what remedies are out there though :(

Dane - Site Editor - from 2017

CWS Windows vs PGT

Hi. I need 5 impact windows (preferable white vinyl framed) installed for my home which was built in 1981. The rest of the windows were replaced when I bought the home in 2014 by the GC who did my remodel, as they were leaking and it could not wait.

The dimensions of the ones I need are;
)3) 23 x 70 casement type
(1) 52 x 38 single hung
(1) 26 x 38 single hung

I am looking at quotes for PGT and CWS. Do you recommend one over the other.

Pamela - Homeowner - from 2017

[Site Editor's Answer]

Hi, in terms of impact windows, PGT and CWS both offer a nice selection and array. I would put them both in the quite good category and I think they both offer a nice long term value for your money. I think PGT has a bit better brand recognition, but I wouldn't say their windows are any better.

I would definitely get a bid from both -- different reps/companies may have access to different models, get different pricing etc. This also gives you a great way to work the prices on both down by playing them off against one another. (I would love to go with your company, but you are more expensive than the CWS -- if you could match them, I would sign with you, etc.)

Get a few bids, work the prices down, and then pick the window you want with the best options and cost.

Dane - Site Editor - from 2017

Custom Window Systems vs Jeld Wen

Hi Tim. We are in the midst of looking at different brands of sliding vinyl windows to replace the old windows. Recently, the brown vinyl stripper started to warp. By the way, we live in PA . I read a lot about PGT and CWS brands on your website.

One of the contractor suggested Jeld Wen brand windows. I read on the website that Jeld Wen windows are not the best vinyl windows. Can you suggest a mid range price vinyl windows?

Tracy - Homeowner - from 2016

[Site Editor's Answer]

Tracy, PGT and CWS are mainly available on the coast, particularly in Florida. Jeld Wen makes good doors and a decent wood clad window, but I'm not a big fan of their vinyl windows. Since you are in Pennsylvania, I would suggest looking at Okna, Sunrise, Zen, Soft-Lite and perhaps Polaris.

Certainly some of these will be available and sold through local companies. All of these vinyl window brands should offer a series in your price range. I would particularly recommend the Okna 400, which is a great entry level vinyl window, better than most manufacturer's mid range offering.

Dane - Site Editor - from 2016

CWS vs Simonton VantagePointe

We got two quotes on 14 windows. I included the measurements and location of the windows on the yellow sheet attached above. I have also attached the warranty info on the Simonton Window from home depot which is a double hung and priced out at $8500 for 14 windows and the windows from FHA are single hung CWS windows and are priced out at just over $12,000. I am leaning towards the CWS windows but I wanted to find out if $12,000 is reasonable. Thanks for your help and I hope you have a great night!!!!

Jeromy - Homeowner - from 2016

[Site Editor's Response]

Jeromy, that's a big price difference. I like the single hungs from CWS and they are going to be a much better window than the Home Depot Simonton (I'm assuming it's either the Daylight Max or the VantagePointe series). The Simonton is actually not a bad window, it's a decent middle of the road vinyl window, although I'm always very wary about the installation you might be getting from the subs through HD.

I would say this, either go with the Simonton and find an experienced installer yourself or see if you can get that CWS bid down to $10K. Use the HD bid as leverage, say something like, I have a bid on Simonton (leave out that it's from HD) that is $8500 and I know you can't match it, but I need you to work with me on the price because I really want to go with you. I feel like that would be worth the price difference. You may also want to get one more bid to see where it falls in that price spectrum (and you could use it as additional leverage with the CWS company.)

Tim - Site Editor - from 2016

Jeromy's Response

Hello Dane, thanks for the response. FHA actually reached out and they now have a double hung CWS and they are able to install them for $10,750. How does that sound? Have a great weekend!!

[Site Editor's Response]

Jeromy, that price is much more in line with what I was thinking. I would go back and tell them if they can do it for $10,250, you will sign today and see what they say. If they refuse, I think you still have a fair price.

Tim - Site Editor - from 2016

CWS Windows vs Storm Tight

I have been researching hurricane impact windows and have become thoroughly confused. We spoke to someone at Storm Tight and though we were going to go with them, but we are now having second thoughts. What are the best hurricane rated impact windows we can buy?

Lisa - Homeowner - from 2016

[Site Editor's Response]

Lisa, I don't know much about Storm Tight, I did a bit of checking and they seem ok, I noticed a few people had some negative reviews that centered on slick sales presentations and poor customer service, but that doesn't mean much. In terms of the windows they sell, I couldn't say because it looks like they probably resell windows instead of manufacture them themselves (which isn't necessarily a bad thing).

I'm assuming you are in Florida based on Storm Tight's location. If it were me, I would search for local companies that carry PGT windows, Custom Window Systems (CWS), and perhaps someone who carries the Simonton StormBreaker Plus or the Simonton Impressions 9800 (you will need to get a couple upgrades to get the 9800 hurricane rated).

I would suggest getting a couple more bids and seeing how it compares to the Storm Tight quote.

Tim - Site Editor - from 2016

Custom Window Systems 8200

Hi Dane, my husband and I are contemplating adding a Florida room to our home. The contractor was here today to give us a quote, and told me the windows he would use are Custom Window Systems 8200 series. Since this room is going to be 90 percent window, I really want to make sure we have at least a mid-grade window.

I know that CWS has a good rating when it comes to their impact windows. I'm wondering, what is your opinion regarding the 8200 series. Is this a quality window, or is it a low-grade category window?

Marie - Homeowner - from 2016

[Site Editor's Response]

Marie, the 8200 is quite a nice impact window, assuming you like how the window looks. My own opinion is that it's nice looking, nothing crazy, but nice lines and a clean design. I like that the window comes in a number of interior colors that you can choose from and the performance data on the window is quite solid. The window has a design pressures of 60, which is excellent. CWS has a very good reputation in the industry. All in all, if you like and trust the people doing your installation, I think you are choosing a quality impact window for your Florida home!

Dane - Site Editor - from 2016

CWS vs PGT Windows

Hello Tim, I have to replace 17 standard windows in my house for Hurricane Impact windows. Home Depot quote me $20,000 for Vinyl PGT windows with a lifetime warranty. Any other better options out there using the Ygreene program? Thank you.

Pablo - Homeowner - from 2016

[Site Editor's Response]

Pablo, I'd never heard of the Ygrene Works project, it looks intriguing at first glance, I'll have to do more research. It appears that it's simply a financing program so that wouldn't help with the overall cost (although certainly it would help alleviate that initial cost payment).

The price quote from Home Depot seems high, $1175 per window, I think you can do better than that, although I don't have any project specifics to back that up. Here's what I would do, call up PGT and see who their local rep is in your area and have them give you a bid. Do the same with CWS, Custom Window Systems, and see what their bid comes in at. The other affordable hurricane window that is available throughout Florida is the StormBreaker Plus from Simonton, if you google "StormBreaker Plus Jacksonville Florida", or whatever city you live in, you should be able to quickly and easily find a contractor who carries this brand.

Get these 3 bids and see how they compare. Typically, HD has great prices, but I would go somewhere else for the installation, the big box stores don't have a very good reputation for the subcontractors they use (not always the case, but I wouldn't take the chance with my home.)

Tim - Site Editor - from 2016

Michigan And Florida Window Recommendations

Do you have any suggestions on which brands to look at for our cold Michigan winters? Also we have a home in sw florida and are considering building a home there and would like a product for that area as well but must be hurricane rated. Have a great day and thanks again.

Lorelei - Homeowner - from 2015

[Site Editor's Response]

Lorelei, here are 4 manufacturers that should have dealers or local window companies in Michigan that carry their windows. Okna, Sunrise, Soft-Lite and Wallside. I would try to get a bid from as many of these companies as possible to maximize your chances of a high quality window at a reasonable price. Typically, the mid range window series is going to offer the best long term value.

In terms of hurricane rated windows in Florida, I would suggest looking at Custom Window Systems, PGT and Simonton. All of them are definitely available throughout Florida and offer nice quality vinyl windows at a mid range price.

Dane - Site Editor - from 2015

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CWS Hurricane Windows

We live in the southwest section of Florida and recently received a bid for hurricane windows on our home - 10 windows in all. The company that bid it out had two options, either the WinGuard from PGT or the Wind Pact Plus from Custom Window Systems. The CWS window costs, which were for single hungs, were $7,500 total, the PGT windows price was $800 more. I had definitely heard good things about PGT, but I've never heard of CWS and was curious what their deal is and whether the prices seem in line. Btw, I had a quote from Gorell 5400 hurricane windows that was more than double this!

Braden - Homeowners - from 2012

[Contractor's Response]

The CWS and PGT bids you got don't seem out of line in terms of price, the Gorell price bid is ridiculous - do not go with that ridiculous bid regardless of what they say. In terms of CWS windows, they are very high quality. I've personally installed hundreds of them (thousands? not sure...). I've had very few issues with them and when they did the company worked with me to make sure that everything was worked out to the customers satisfaction. I have no qualms recommending them.

Holland - Contractor - from 2012

Options In Florida

Vinyl windows are getting more popular in Florida, but they aren't available in a lot of colors. They are pretty much white, beige, and tan. They tend to be either laminated or painted, and both have some drawbacks. There are only two manufacturers that have decent designs and color choices, Custom Window Systems and PGT windows. PGT makes a PremierVue series that isn't bad, and if that is too high as far as cost, look at their 500 series.

Ian - Contractor in Florida - from 2012

CWS Windows vs PGT Windows

We're looking at Custom Window Systems for our hurricane windows, but there isn't much out there on the company. I'm also wondering what other companies I should look at in Florida?

Renton - Homeowner - from 2012

[Contractor's Response]

CWS does make good hurricane windows and they are not too crazy in terms of cost (or they shouldn't be). I recently put a ton of single hungs into a home in Florida and the homeowner was very pleased. They have a very cool latch and auto lock feature that is quite nice. The other company you should look at is PGT, which is my go to window. It's more expensive and some homeowners just can't afford to go that route (in which case I suggest the Custom Window Systems). One downside to the CWS is no double hung because it's more difficult to make them hurricane code complaint.

I'm very bummed that we can no longer get Gorell (out of business), the 5400 that they sold was a very hefty window and very well made. For very cost-conscious customers I would suggest the Silverline 9500 with several upgrades to make it code compliant. A very uninspiring window, but it does get the job done.

Bill - Installer - from 2012

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