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Ply Gem Windows Reviews

Read 43 Ply Gem windows reviews from both contractors and homeowners. See how their products and customer service compare with other top window companies.

Have a question for our site editors, Dane and Tim? Email them and let them answer your specific project questions. Make sure to include your email address so they can get back to you directly (we never use or sell your email, we promise.)

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Ply Gem Window Prices | Contractor Series | Pro Series | Premium Series | General Reviews


Editor's Ply Gem Window Review

Ply Gem is a huge building and construction company that tends to sell to large builders and developers. They own a ton of siding companies and also have bought up a number of replacement window companies along the way. Ply Gem now owns what used to be Certainteed Windows, Great Lakes and MW - although Great Lakes windows still carry their own name, but the other two brands have been integrated into the Ply Gem name. The company sells different window models, depending on the part of the country you live in, which can be a bit confusing.

Ply Gem Window Options

Like a lot of window companies, they offer three vinyl window options; the Contractor, the Pro and the Premium. As a rule of thumb, consumers should simply not be buying any window with the name Contractor in the name because these are built as low end contractor windows and will not provide you with long term value. The Pro vinyl window is a decent window and, given the right price point and installation, will probably serve you quite well. The Premium option is a pretty good vinyl window - probably comparable in quality and price to the Soft-Lite Classic window. Ply Gem windows aren't going to the best in the business, but they are solid windows that should be just fine if the installation is done thoroughly and correctly.

Ply Gem Windows Warranty

Ply Gem offers a slightly unique warranty on each of their different products so make sure you read the warranty that applies to the exact series you are considering buying. In general, the company offers a limited lifetime warranty on all vinyl components, 2 years on metal and hardware, 20 years on the insulated glass units (this is a prorated amount) and a 1 year on glass defects. All in all, an okay but not great warranty.

Bottom Line: Ply Gem Pro and Premium windows are good buys given the right price point and professional installation.

Tim - Site Editor - from 2015



Ply Gem Contractor Windows Reviews

The Ply Gem Contractor window is an entry level vinyl option geared towards developers and contractors looking for a bargain window. It doesn't have the quality engineering and design that most homeowners require for a long lasting replacement window. Well suited to rental properties or flipping a house, the Contractor model doesn't have lots of extras and upgrades that make for a quality window.

Tim - Site Editor


Ply Gem Contractor Windows vs Vinylmax

I was looking at Plygems and Vinylmax, the Vinylmax seems stronger and the welds look nicer, plus it has a lifetime warranty vs 25 for Plygem. The Vinylmax is $60 more each window, and I'm not sure if they are worth that much more? I don't mind paying it if they're worth it but I hate wasting money.
Peter - Homeowner - from 2012

[Contractor Response]

What are the numbers? You want to compare SHGC, u-values, and the DP and AI ratings. I don't know much about Vinylmax. They look like they have some nice features, but I know Plygems and I'd feel more comfortable recommending a company I know well than one I don't. Also, I don't know where you got your warranty info but Plygem has a lifetime transferable warranty.
Harry - Contractor - from 2012






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Ply Gem Pro Windows Reviews

Ply Gem is a large building and supply company that sells through contractors, large home improvement stores and through local companies and reps. The Ply Gem Pro Series is their mid range vinyl window, in between their entry level Contractor and their high end Premium Series. The Pro model is probably considered a slightly lower end mid range vinyl window.

I think there are better mid range vinyl windows out there, the Milgard Tuscany and Okna 400 Series come to mind. However, these will also be more expensive than the Ply Gem Pro model. I would say that the Ply Gem Pro and Premium windows are good buys given the right price point and solid installation.

Ply Gem offers a slightly different warranty on each of their windows so read the warranty that applies to the series you are considering prior to your purchase. In general, Ply Gem provides a limited lifetime warranty on all vinyl components, 2 years on metal and hardware, 20 years on the insulated glass units (this is a prorated amount) and a 1 year on glass defects. All in all, not a bad warranty.

Tim - Site Editor


Ply Gem Pro Installation Issues

Hi Dane. Our builder used the ply gem pro series and I had issues with them while still in the building phase. They were complicated to lock. You push bottom sash down and top sash comes with it, not allowing you to line up the lock without pushing/pulling and leaning into it to line up locks. They had the rep lubricate the tracks a little better, but now I noticed when it's locked shut and supposedly sealed I can see daylight in the corners and feel air coming in from these small openings.

Is this a window issue or bad installation. The house is brand new; not happy with these windows. Have you heard this issue before?

- Homeowner - from 2017

[Site Editor's Answer]

Vicki, the locks not lining up could be an installation issue. The fact that you can see daylight in the corners is DEFINITELY an installation issue. Window openings are holes in your walls and if you can see through to the other side, that's about as bad as you can get. Talk about losing money on heat and/or cooling costs.

If I were you, I might do this -- call up one or two local window companies and say you may need to replace a couple of windows. Have them come out and give you a bid (...even though you aren't going to go with them...) Get their opinion and ask what they would charge to re-install the window(s) that you are having an issue with.

I hate offering this advice, but it does provide you with a couple of real opinions and perhaps some pricing to have it done right. If they say its an installation problem, see if they can put that in writing and maybe go back to the builder. I have a feeling you aren't going to get much satisfaction from the builder, but it's worth a shot. If the builder refuses, tell him that you are going to report him to the BBB and will provide a very real review of them on yelp, etc. That may get their attention.

Tim - Site Editor - from 2017


Ply Gem Pro Series or Amerimax Craftsmen Portrait Series

Hi Dane, got a question for you on retrofit replacement windows. We are planning on replacing our old metal framed windows with new vinyl windows. We've met with several contractors on this. Trying to decide on Ply Gem Pro Series or Amerimax Craftsmen Portrait series. Please let me know what you think.

Appreciate the help.

Nicole - Homeowner - from 2017

[Site Editor's Answer]

Nicole, those two windows are pretty close in terms of performance and overall construction. I like both of these windows and they should serve you well. I would probably lean towards the Amerimax Craftsmen Portrait myself, however the much smarter thing to do is consider the windows equal and turn your attention to the company/installers doing the work.

This is going to make the bigger difference in the long run. Choose the company with the better track record, the more thorough explanation of the install, the better labor warranty, who gives you the best price, and who your gut tells you will do the better job.

Tim - Site Editor - from 2017


Ply Gem Pro vs Milgard Tuscany

Thanks Dane. How low are the air filtration numbers and how does that impact me? If I get triple pane glass through will that help combat that? My project is 26 windows so the price difference is $10500 for Ply Gem vs $16,000 for Milgard. I am getting triple pane glass in the bedrooms and I know this upgrade is more costly with Milgard. Since its such a large difference that is the issue. Thanks again for sharing your expertise.

Katrina - Homeowner - from 2016

[Site Editor's Response]

Katrina,I don't know the AI numbers for both of these windows off hand, but I would think that the Pro would be something like .13 and the Tuscany would be .10, some difference, but not a world of difference. I agree that the price difference is enough to warrant a very close look at the Ply Gem. I would say this, if the installer of the Ply Gem Pro is someone that you feel very confident is going to do an excellent install and be very thorough during the process, I think the extra money you save is probably worth it.

Ask them how many jobs they have done with the Ply Gem Pro and if there were any issues (including ordering), how responsive was the company? If the installer has a good reputation and a good relationship with the company then that would provide the piece of mind for me to move forward.

Dane - Site Editor - from 2016


Plygem Pro Series 400 PVC vs Jeld-Wen Siteline EX

We are replacing all 36 double-hung windows in our home with new construction windows and new brick moulding (due to several rotted windows and sills). I had chosen the Plygem Pro Series 400 PVC windows with attached PVC brick moulding. But I understand that the mouldings and the windows need to be painted.

Now I have been introduced to the JELD-WEN Siteline EX wood window made with Auralast that has a limited lifetime warranty against rotting. If I have to paint the windows, then why not go with a wood window? That looks suits our home. The price is a bit more, but the quality of the window seems to be higher. What is your take on all this? Thanks.

Susan - Homeowner - from 2016

[Site Editor's Response]

Susan, PVC and wood windows do need to be painted if the materials are on the outside. This is why most manufacturers use a vinyl or a fiberglass type material on the outside, it does not need to be painted and it holds up to the elements much better over time. The question you bring up goes both ways, why would you buy a wood window if you?re going to paint it, buy a vinyl window that never needs to be painted or requires any maintenance?

I was under the impression that the JELD-WEN Siteline EX uses an aluminum cladding on the exterior? If this is the case, then you don?t need to paint or do any type of work to the outside. I do like the look of the Jeld Wen Auralast wood and I like the lifetime warranty. I have a bit of a problem recommending a wood window in general though because of their spotty track record with durability and rot at say year 15 or your purchase.

I have talked to sales reps who say the Jeld Wen with the Auralast does last and again I think it?s a very nice looking wood window that, at least according to the manufacturer, seems to have circumvented the main issue with wood windows. However, I don?t have any anecdotal evidence to support this claim.

Dane - Site Editor - from 2016


Ply Gem Pro Windows vs Alside Mezzo

I have received quotes for Alside Mezzo and Ply Gem Pro double hung windows. The Mezzo was cheaper. Which would you recommend?

Stephanie - Homeowner - from 2016

[Site Editor's Response]

Robert, I would say the Alside Mezzo and Ply Gem Pro are pretty comparable in terms of quality and performance. Both of them are pretty solid middle of the road vinyl windows. I would say go with the cheaper of the two, although I would add that the installer would a bigger factor for me than the window. The quality (lack of quality) of the installation will affect performance more than the window itself.

Dane - Site Editor - from 2016


Ply Gem Pro Series Replacement

Having all new Ply Gem, Pro Series, white vinyl windows with the low E HP2+ package; Auto locks, insert Argon gas in IGUs, and 2 layers of low-e film, on two panes of glass and limited lifetime manufactures warranty. This a condo complex with 14 buildings and 28 units.

The board feels good about are contractor Pacific Exteriors LLC but management has questions as too the quality of these windows. There pushing for another contractor and is explained as least expensive vinyl window and SGD series available Energy star rating suitable for this application. Think they said available at Home Depot. Appreciate any info you can give.

Marlene - Homeowner - from 2016

[Site Editor's Response]

Hi Marlene, the Ply Gem Pro window is probably on par with any window sold at Home Depot. It is a mid range vinyl window, although perhaps at the slightly lower end of this range. Is it the best window out there? Definitely not, but if the contractor likes the window, has experience installing it, and is going to provide quality installation, then I would have no issues putting this in.

In order to compare the Ply Gem Pro to another window, I would really have to know what window it is. In general, I would say that the windows are half the equation, and the installation is the other half. So if you get a better window, but the installation isn't done right, you haven't done yourself any favors.

You are near Seattle so I would suggest getting a bid from a Milgard rep and seeing how the Milgard Tuscany compares in price. Perhaps also a local company who sells the Reflections and Impressions series from Simonton. See how these compare as well.

Dane - Site Editor - from 2016


Ply Gem Pro vs Jeld Wen Brickmould

We are getting ready to build a new home on the North Carolina coast, we have the contract in hand. All of our preparatory talks had been about Jeld Wen Brickmould Vinyl Double Hung windows. The contract we just received has Ply Gem windows on it. We had been given a Ply Gem Pro Series 400 Double Hung Wood Composite flyer but had never discussed these windows. We have not discussed this change with the contractor yet as we are trying to gather information so that we can have an informed discussion.

How do these two windows compare, what are the differences and advantages/disadvantages. I have spent the last two days trying to search on the internet but do not have enough background knowledge to make an informed decision. Thank you for any help you can provide.

Brenda - Homeowner - from 2016

[Site Editor's Response]

The Ply Gem Pro Series is a decent window. It wouldn't be my top choice, but I like it over the Jeld Wen option, I'll say that. I think that as long as you get good installation with the Ply Gem Pro window and everything is done well, you should be fine. The problem with windows is that you don't see problems until 5 years down the road, after the labor warranties have expired and the contractor is who knows where.

I'm confused why you had a contract with one brand on it and suddenly got something else. That would bring up a red flag for me.

Tim - Site Editor - from 2016


Ply Gem Pro vs Milgard Styline

Which window is better, Ply Gem Pro window or the Milgard Styline Series? How does the Ply Gem Pro compare with the Milgard Tuscany?

Mike - Homeowner - from 2016

[Site Editor's Response]

Mike, the Ply Gem Pro and Milgard Styleline are pretty close in terms of quality. The Styleline should have a slightly narrower frame than the Pro. I would imagine the performance data to be pretty similar as well, although the glass package and options that you select with each will have a significant effect on numbers. In terms of overall quality and durability, I would rate these two windows very close.

The Tuscany model is going to be my choice of the three. Comparing the Tuscany with the Styleline, the Tuscany will have a more traditional look, even site lines, a better lock, two vent stops, spacer, a higher quality screen, and a slightly thicker frame. You can expect to pay about 15% to 20% more for the Tuscany.

Tim - Site Editor - from 2016


Ply Gem MW Pro Series Classic

I am renovating a home which requires both replacement and new build windows. Options presented to me include: MW pro series classic and Jeld Wen Brick mould Vinyl Series (a.k.a. V-2500). I am not overly impressed with either option. I am looking for a solid mid-level window and will be installing 61 windows. Mid-Atlantic area. thoughts on these two options? Any suggestions?

Jennifer - Homeowner - from 2015

[Editor's Response]

Jennifer, I agree that you have two just okay options. I would suggest calling up these companies and see if they have a rep who services your area. All four make excellent vinyl windows.

Sunrise Window

Soft-Lite Bainbridge

Polaris ThermalWeld Series

Okna Insul-Tec Windows

50% is the window and 50% the installation so also ask the companies how they feel about the person who services your area (hoping for a good recommendation)...they aren't always keen on saying negative things about their reps but they are usually pretty honest.


Ply Gem Pro vs. Simonton Daylight Max

I'm looking at the Ply Gem pro series and the Simonton Daylight Max. Which would you recommend and why?

Gwen - Homeowner - from 2015

[Site Editor's Response]

Gwen, I would have to give the nod to the Ply Gem Pro. The Simonton Daylight Max uses a narrow frame to provide "max daylight," which will equate to more glass or viewing area, but at a cost of performance. The U-value and AI are going to be a bit lower on the Pro than the Daylight Max. The Ply Gem Pro is going to be a sturdier window in my opinion. By how much, that's up for debate, but if I were making the choice, this is what I'd go with.

Make sure you get good installation from a reputable local company. This is important to making sure that the window is properly placed and secured in the window and that it's going to provide the energy efficiency that you need from new windows.

Dane - Site Editor - from 2015


Ply Gem MW Pro Windows

We're building a new house, and the builder has Plygem MW Pro vinyl windows in the proposal. Is that a good window? I want a good window, but we can't afford the premium brands. Will these do well or is there something better that we should look at, but that doesn't cost a lot more?
Ray - Homeowner - from 2010

[Contractor Response]

Plygem is usually a really good choice, but the MW Pro Series are from the Great Lakes line and I really don't like them. They're a builder window, and Plygem isn't even selling it themselves now. Look at Plygems Premium, Pro, or Contractor Series. They are all good, and I'd recommend the best one you can afford unless you want to go cheap and plan on replacing them in 5-10 years.
Harry - Consumer - from 2010






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Ply Gem Premium Windows Reviews

The Ply Gem Premium option is a pretty good vinyl window - probably comparable in quality and price to the Soft-Lite Classic window. Ply Gem windows aren't going to the best in the business, but they are solid windows that should be just fine if the installation is done thoroughly and correctly. The bottom line is that the Ply Gem Pro and Premium windows are good buys given the right price point and professional installation.

Ply Gem offers a slightly unique warranty on each of their different products so make sure you read the warranty that applies to the exact series you are considering buying. Typically, their windows come with a limited lifetime warranty on the vinyl and components, 2 years on metal and hardware, 20 years on the insulated glass units (this is a prorated amount) and a 1 year on glass defects. All in all, an okay but not great warranty.

Tim - Site Editor


Ply Gem Premium Quality

Hi Tim, we replaced 9 windows in our previous house with CertainTeed with great results and were quite happy. With our new house (new for us, built in 2005) we are again looking to replace with high-efficiency windows. The new house is more complicated, much bigger, with large chalet style walls/windows (e.g. one wall has 6 lower windows, and 6 upper, angled windows).

Given that PlyGem replaced CertainTeed, we are looking at those for replacement options. However, in your review you said ‘Ply Gem windows aren't going to the best in the business’ and mentioned they were more for new-builds (though that was for the Contractor series). We want this to be a good purchase with high-end results as this would be a close to final house for us, and we live in a cold state.

Do you have any recommendations on other brands we should research? We live in Anchorage, Alaska.

Chris - Homeowner - from 2017

[Site Editor's Answer]

Chris, I stand by the statement that Ply Gem aren't the best in the business, but they aren't bad by any means. Their Premium series is a good vinyl window and one that I would have in my own home. Ask about any upgrades that might be available, such as frame fills for increased rigidity, insulation and performance. Make sure that the installer of the Ply Gem windows has a good track record, online reviews and BBB standing.

As to other window brands in your area, I can't say that I know offhand. Google "milgard windows in anchorage alaksa" for instance and see if any dealers come up. Do this for Milgard, Anlin, Amerimax, Simonton, and Marvin. This should give you a pretty good idea of who sells in your area.

Tim - Site Editor - from 2017


Ply Gem Premium vs. Paradigm 8300 Series

Hello, we are currently getting approximately 15 double hung windows plus a picture window in our home here in Michigan. The company we are working with has several choices, however, we are making a huge investment and need help! ( unbiased!)

Ply Gem
Andersen Silver line
Paradigm

I did some digging on silver line and am not satisfied with the quality and even how they handled customers. If you have any suggestions, would appreciate the input as we are at a deadline...

Thank you in advance!

Laurie - Homeowner - from 2017

[Site Editor's Answer]

Laurie, you are right to dismiss Silverline, their windows are basically junk. The 9500 series with a couple of upgrades is not bad though. However, you can and should do better. The Ply Gem Pro or Ply Gem Premium are both solid mid range vinyl windows. I like the Premium model over the Pro and it should be more than 10% to 20% more for the upgrade.

I would go with the upgraded Paradigm 8300 window I think as well. It has some nice components and decent numbers. I think with the upgraded glass package and good installation, you would be well served with this window. I like the upgrades of the 8300 series over the Paradigm 5000 series.

Bottom line is this -- both Ply Gem and Paradigm are known as solid mid range vinyl window manufacturers. If you go with their premium series, you are getting a mid-to-upper-end mid range vinyl window, which should serve you well.

One more solid mid range manufacturer in your state is Wallside windows. You may want to get a bid from them just to see how their price points compare to Ply Gem and Paradigm.

Dane - Site Editor - from 2017


Plgem PremiumEP vs Soft-Lite Imperial LS

I’m trying to evaluate some of the major brands available in the Kansas City area by their NFRC data on U-Factor and SHGC. I was surprised when I rank ordered data on PlyGem PremiumEP, Soft-Lite Imperial LS and Elements, and Okna 500 and 800, that the Plygem Premium has significantly better U and SHGC ratings than any of the other brands.

Given that Plygem is considered a mid-grade vinyl window and the others are Tier 1, how can this be explained? Should I really be considering a Plygem Premium over these other brands?

I don’t have pricing on any of them yet, that’s coming next week.

In trying to find a quality local installer that could obtain OKNA windows in Kansas City (no dealers locally), I found one that has very high install ratings, but installs solely Plygem. He is willing to look into obtaining Okna product, but is very high on Plygem. Is Plygem really better than your reviews might lead one to believe relative to Okna, Soft-Lite, Sunrise? Or should I really exclude Plygem from my serious consideration and only look at this installer for any Okna opportunities?

Bob - Homeowner - from 2017

[Site Editor's Answer]

Bob, thanks for the question, it is an EXCELLENT one. The nfrc data is difficult to wade through and can be confusing because there are so many ways to slice and dice the numbers. For instance, the Ply Gem Premium window with clear glass gets a .39 U-value, with the HP 2 gets .27, with the Max glass gets down to a .25, and the HP 3 delivers a .22. All based on glass, but no changes to the window frame itself. I try to always compare windows with a basic low-e glass and grids as a way to do an apples-to-apples comparison, but even then sometimes that comparisons are a bit off.

SHGC is the amount of solar heat that is allowed through the window, so this is more a function of your location (you want a higher shgc in cold locations and less shgc in warm climates) and also the direction the window faces -- both places where a good contractor or window company should be able to help you out.

Vinyl windows are tricky because they often look the same and, as you noted, the NFRC values can be very similar depending on the glass packages. Where the differences lie is with the the manufacturing tolerances, the rigidity and overall strength of the extrusion, as well as the long term manufacturer's reliability.

Ultimately, I think the best performance number to compare is air infiltration or air leakage. The Ply Gem Premium is a good window, but I believe their air infiltration is something like .08 to .12 (I may be a bit off, if you know the exact number do let me know). The Soft-Lite Imperial LS is .02 and the Elements is .01, the Okna 500 is .02 and the 800 is .01. I typically say .10 or lower is good, .05 or lower is great.

The bottom line is that the Ply Gem Premium is a good window and I like the fact that the local installer has a good history with the window, installs it a lot, knows who to contact if their are issues etc. I still think that most industry experts would rate the high end series of Soft-Lite and Okna above the Ply Gem Premium and I feel that the AI number bears witness to that. Quality of the installer though has to play an important role in your decision as well.

Dane - Site Editor - from 2017

Ply Gem Premium vs Window World 4000

I am trying to decide between Ply Gem Premium Series and Window World 4000 Mezzo. I will have both casements and sliders. Which window is better?

Barb - Homeowner - from 2016

[Site Editor's Answer]

Barb, the Ply Gem premium is the better window between these two. The Window World Alside Mezzo is not a bad window per se, but the Ply Gem Premium is I would say a better built and stronger window overall.

Tim - Site Editor - from 2016


Ply Gem Premium vs Anderson 400 Series

I'm looking at windows and I'm not sure which one is better - Andersen 400 or Ply Gem Premium?

Cory - Homeowner - from 2016

[Site Editor's Response]

Cory, these two windows are very different, the Ply Gem is a vinyl window and the Anderseon 400 Series is an aluminum clad wood interior window. Check out this article on vinyl vs wood windows to see some of the main differences between the two. I think the first step in your process would be to figure out which type of window frame you would prefer.

Personally, I think vinyl is the better way to go for most homeowners, unless you are really married to the idea of a wood interior or you live in a really high end home that more or less demands a high end window.

Having said all that, the Ply Gem Premium window is a good window, very solid. It isn't the best vinyl out there, but it is top tier mid range vinyl window.

The Andersen 400 Series window is a very good wood clad window. The Woodwright is the preferred option here over the Tilt Wash model. The 400 is one of the better wood windows out there and one that I like for those individuals who need a wood clad window in their house and are willing to shell out the money and the added maintenance for the beauty of a wood window.

Dane - Site Editor - from 2016


Ply Gem Premium Windows vs Wallside

I'm looking to replace 18 windows in MI. I'm looking at a Ply Gem Premium series window or a Wallside window. Which do you think would be a better window to go with?

[Site Editor's Response]

Tom, I would have to say that the Ply Gem premium window is going to be a better option than the Wallside option. Wallside manufactures their own vinyl windows and I would say that it's just an OK midrange vinyl window, depending on the number of features and upgrades that you go with. Wallside, to the best my knowledge, does do their own installation which I really like because their installation teams only deal with their windows and therefore havea pretty deep understanding of the intricacies and issues with that particular install. I guess I would ask how comfortable you are with whoever is doing the install on the Ply Gem Windows, this could be the difference.

The Ply Gem premium window would offer better performance numbers, offer a more durable construction and should carry a better warranty then the wall side.

Incidentally, how was your experience with the wall side bid process, I have heard that they go in for the hard sell and was just curious what your overall impressions were?

Dane - Site Editor - from 2015


Ply Gem HPMAX Triple Pane Windows

We are in bay area in California. Polygem is offering triple pane hpmax3 200, 700 and 960 windows for my house. They are offering as good a price as a dual pane window from Marvin. What is your opinion on these windows. I would appreciate your help here

Gobi - Homeowner - from 2015

[Editor's Response]

Gobi, the big question is which model are being offered for the HPMAX from Ply Gem? Contractor, Pro or Premium? Also which model from Marvin? Integrity, Infinity or Ultimate? I would say that the Ply Gem Premium is probably on par with Marvin Integrity window prices.

In general, I would say that PlyGem is considered something of a 2nd tier vinyl replacement window manufacturer, while Marvin is considered a first tier fiberglass and wood clad replacement window company. So on the face of it, I would have to say go with the Marvin. Northern California has a relatively mild climate (compared with much of the country) and I'm not sure you even need a triple pane window. I would almost prefer a good dual pane window because there are less parts/piece to fail.

This is my 2 cents.

Tim - Site Editor - from 2015


Ply Gem Premium vs Soft-Lite Bainbridge

I need to replace 10 windows in a rental. I honestly want something cheap, not total garbage but I just need to fill the holes. I'm in Milwaukee. What brands should I look at?
Bruce - Homeowner - from 2010

[Contractor Response]

Softlite has a dealer there, but it's going to be over your budget I think. Simontons would probably work, too, but I'd look at PlyGem. Their Premium series is a decent window for a pretty good price. It isn't an exciting window, but it works pretty well. The PlyGem Pro is probably even better for you - good enough quality and very low price.
Harry - Contractor - from 2010


Ply Gem Premium Series vs Simonton Windows

I live in Oklahoma, and we can get some pretty crazy weather. I'm looking at Simonton, Plygem Premium Series, and Reliabilt. I need something that will hold up under winds and driving rain, but not be too hard on the wallet. Any suggestions?
CC - Homeowner - from 2010

[Contractor Response]

PlyGem and Simonton are both solid choices. I have more experience using PlyGems, so I'm a little biased, but I think you'd be happy either way. The prices should be close, so as long as you get a good install it shouldn't matter which you pick.
Harry - Contractor - 2010


Ply Gem Premium vs Great Lakes 5000 Series

Allied Building Products has a private label window called "Cutting Edge" and I'm trying to figure out who manufactures it. Any ideas?
Jay - Homeowner from 2010

[Contractor Response]

They're made by MI. They are also sometimes called Xacts. They are a cheap, builder grade window designed to be the lowest cost possible. If you have your heart set on Allied, look at the PlyGem Premium or Great Lakes 5000. Before you buy anything take the time to check out Okna, Gorell, Sunrise, Polaris, and SoftLite. With any of those, you'll be getting a window that's worth your money and won't fall apart in five years.
Holland - Contractor - from 2010






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General Ply Gem Windows Reviews


Ply Gem And M&W Windows

Hello, Did ply gem take over M&w windows? have a question on how to open top window. windows are 18 y.r. old

Lee - Homeowner - from 2016

[Site Editor's Answer]

Lee, yes M&W windows was bought out by Ply Gem back in 2004.

Check out this video for an overall tutorial -- https://www.youtube.com/watch?v=qOrDAR-ne7M

Look in the right hand of your monitor for related videos that might be applicable to fixing your old windows. You can also find a local window repairman and pay them for an hour of their time to come out and help you get your old windows working again.

Dane - Site Editor - from 2016


Ply Gem Or MI Windows

We are in the process of renovating a 1950s mid century modern house in Houston, TX. Our builder has given us the option of Ply Gem or MI windows. Can you tell me which would be better? Thanks!

Katherine - Homeowner - from 2016

[Site Editor's Answer]

Katherine, Ply Gem is clearly the better of those two window brands. Frankly, MI is a builder grade window that is not particularly made well in terms of long term durability. I would avoid the Ply Gem Contractor and would insist on either the Ply Gem Pro or better yet the Premium Ply Gem vinyl window. It's quite good.

Dane - Site Editor - from 2016


Ply Gem Windows Warranty Claim

I have a Certainteed sliding patio door that is fogging up and leaking between the panes. Now that PlyGem is taking care of Warranties for Certaineed I cannot find anyone to help me. I have called 888-975-9436 three days in a row. They connect me to someone's voice mail to leave a message, but no one contacts me. How should I proceed?? I live in southern California. Thanks.

Michelle - Homeowner - from 2016

[Site Editor's Response]

Michelle, my advise would be to find a Ply Gem rep in your area or contact the company directly. You could always try to contact them through the website, but I think it's doubtful whether they will get back to you.

Unfortunately, these issues can be frustrating to deal with unless you have the contact info of whomever helped you originally.

I will post your issue online and hopefully you can find a local rep who can give you more specifics on the warranty claim.

Tim - Site Editor - from 2016


PlyGem Window Replacement vs Wallside Window Replacements

I have had reps from both Ply Gem and Wallside, read reviews on line and talked to past customers who have Wallside windows. Prices, quality, "u" ratings seem very similar. Tough decision. Anything else I should consider?

Robert - Homeowner - from 2015

[Site Editor's Response]

Robert, I would agree with you that Wallside and PlyGem are very similar in price and quality. If we assume that the window replacement equation is 50% window and 50% installation, I'd say it's now time to compare the companies and the installation team that will be doing the work. Have you compared

Company Reviews?

Customer Referals?

Yelp, Google and BBB ratings?

Labor (Installation) Warranties?

How they handle misorders?

How they handle customer dissatisfaction?

Finally, what does your gut tell you? This one isn't very scientific, but it is often one of the best ways to decide between two very evenly matched companies.

Tim - Site Editor - from 2015


Ply Gem Seabrooke Review

We are thinking about replacing our windows and are looking at Great Lakes Seabrooks installed by Windows Doors and More from Ft Wayne IN. We want windows that will last and improve our home. Would these be a good choice?

Sally - Homeowner - from 2015

[Editor's Response]

Sally, the Seabrooke is made by Great Lakes and is not a bad vinyl window, although it is their less expensive model (I usually recommend trying to stretch into the mid range series). The Uniframe is certainly a good vinyl window -- have you gotten window pricing on either this or the Lifestyles (mid range), just to see how they compare?

One rule of thumb I might throw out is to go with a better model or series and then see how to get the per window cost down from there. One place is in the components such as going with a plastic hardware instead of the upgraded metal or upgraded color frame. Ask the sales person to suggest places to reduce the cost, without sacrificing quality (you will sometimes sacrifice on aesthetics, but I've found that once vinyl windows are installed you barely notice them unless they leak or do not work properly).

I don't know the company you mentioned for the installation, but the installation is half the equation, so getting really thorough installation is a very important component. How are their reviews? Get some references just to make sure that you like what you hear from other consumers on their services etc. Great Lakes has a good reputation (they are owned by Ply Gem) and make a solid vinyl window. Let me know how it goes!

Pete - Industry Expert - from 2015


Ply Gem Windows Complaint

I have replaced all the windows in my house with Ply Gem replacement windows. A large bay window in the front of the house leaked the day it was installed. They sent a service tech to fix it and he said it needs to be replaced . It has now been a year and no new window. The warranty people do not return calls and when I get them on the line they just say we will take care of it. Now I have another one of the new windows that has moisture between the pains of glass.

Jonah - Homeowner - from 2014


PlyGem Lifestyles vs Pella 20 Series

I have 2 quotes for 6 sliders, one for Plygem Lifestyles with a local installer, and the other is Pella 20 Series installed by Lowes. The price is about the same, so that doesn't matter, it's all about quality.

Jack - Homeowner - from 2012

[Contractor Response]

The Plygem is much much better. Ask for the stainless steel spacer, it makes a big difference. The PlyGem's have a slightly flimsy sill, it's a second tier window, but as long as you aren't paying a premium price it isn't bad. The Pella just isn't worth it. I would suggest taking a look at Okna, Hi Mark, and Sunrise if you have time, but the Plygem is not bad.
Kendall - Contractor - from 2012

Read additional Okna windows reviews.


Ply Gem Vinyl Windows Review

Plygem is a good mid-grade window. You sometimes find someone trying to sell it as a premium, but if you do the research you can get a good price. I would get the energy package, you get reinforced sashes, foam filled frames, and a stainless steel spacer. They're a little more expensive but it's worth it.

Harry - Contractor - from 2012


Ply Gem vs Revere

I have estimates for double pane sliders from Revere and triple panes from Plygem. The prices are pretty close. We have awful winters here in North Dakota so I need something that can handle cold. Any feedback on the two?

AJ - Homeowner - from 2010

[Contractor Response]

Plygem is far better that Revere, so if you can get them with an even better glass at around the same price, jump on that. As long as you get a good install they should be great.
Hubert - Contractor - from 2010


Ply Gem Windows Warranty

Plygem is comparable to Great Lakes, Sunrise & Gorell, it all depends on which lines you're looking at. They have a lifetime warranty on glass, and from what I've heard they are pretty good about honoring it without too much hassle. Sometimes I've had them send replacements for stuff that isn't even covered.

Han - Contractor - from 2010


Ply Gem vs Sunrise Windows

I like Sunrise a lot, I think they're one of the best on the market. I wish I worked with them, but I rarely have the chance to. They've been around a long time. They definitely beat Great Lakes, Plygem, or just about any other brand. I'm not familiar with Seaways but they seem decent, but Sunrise is always a good bet - more on Sunrise windows cost.

Harry - Contractor - from 2010


Ply Gem vs Jeld Wen

Any opinions on Plygems versus Jeld Wen vinyls? I'm looking at windows that are Energy Star certified and qualify for the federal tax rebate. My house is in Idaho, hot, dry summers and mild winters.

Lisa - Homeowner in Idaho - from 2009

[Contractor Response]

I wouldn't recommend either, although there are worse out there. Some of the Plygem lines are good but not all, they bought some from Great Lakes that are fine but the former CertainTeed windows are not. If you have to pick one of these, Plygem is better, I really don't like Jeld Wens. I'd keep looking if those were my only two options.
Manny - Installer - from 2009






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