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Window Express vs. WW 4000

We are looking at replacement of 8 windows, 5 double hung, 3 half round, We have had estimates from Window World, Lanham Window Company (a local family owned business 0perating for 42 years in the area) Window Express and Renewal by Anderson. The WW estimate is for the DH4000 series with upgrade low e glass. The other windows appear to be similar. The delta between WW ($4K) and RBA ($26K) is huge. Window Express is close to WW and the local company is 75% higher than WW.

The WW warranty appears to be the strongest. We have 2 neighbors who have used Dallas WW during the last 4 years and both are extremely satisfied. Your reviews of WW (not WW Dallas specifically) say a better product is available but with the lifetime warranty on pretty much everything they seem like a better value. Please comment. Thank you.

Dean - Homeowner - from 2016

[Site Editor's Answer]

Hi Dean, while Window World provides a lifetime warranty on the windows, the company isn't typically going to just send out all new windows when you have a problem. They might send replacement parts, but you would be responsible for the cost of labor, which is where the cost is going to be. In general, the WW4000 series will start failing in small ways at years 6 to 12. I hear so many horror stories or say seals failing and windows fogging up and consumers simply not being able to get the company or rep they worked with to address their issues. I'm not even talking about Window World necessarily -- window companies in general. They want to make the next sale, not address issues on a window that was purchased seven years ago.

I wouldn't buy a window based on a warranty myself and I wouldn't buy Window World, but that's just my opinion. I would buy a Simonton, Milgard, or Ply Gem window over a Window World product any day of the week. They would run more like $400 per window installed.

RBA is always ridiculously overpriced and isn't worth the money. You can go out and buy an Andersen 100 window from Home Depot for $300 a window and it's virtually the same thing -- nearly the exact same frame.

Don Young makes a good vinyl window and an even better aluminum window. Zen windows might be available in your area. I've never heard of the two other companies you mentioned, so I can't comment on them.

Tim - Site Editor - from 2016






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