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Double Hung Windows Reviews

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Crystal vs Alside & United

Looking for 12 replacement double hung windows, plus converting 2 to a bay...so far I have 3 quotes. The Alside Excalibur and United 4800 window were really close in price, then the Crystal windows - Series 200 was about half that. I'm not sure which I should go with and what the differences are. The United rep said they use shims and caps on every window instead of simply nailing them in. Is that a big deal? Excaliburs have a better warranty. I don't really know much about the Crystals, they can't be as good for that much less.

Alissa - Homeowner - from 2012

[Response To Homeowner]

I've done a lot of work with Sunrise, Soft-Lite, OKNA, Simonton, Gorell. They all have various window series, basically a premium line, a standard one, and then a bargain. For the most part, big differences in price from one estimate to another are because you're comparing across quality lines. I'd go back and ask them about the features to figure out what level of window you're looking for before you compare the costs. To be honest, none of the three brands you received estimates for are something I would recommend to customers of mine.

Mike - Contractor in Delaware - from 2012


Eagles vs Andersen

I have a ranch in Pennsylvania that needs new windows. I want a black exterior, which kind of limits our options. I'm looking mainly at Andersens A Series and Eagles. We have 9 windows, 1 is a casement and the rest double hungs. We want interior grills, low-e glass, and our quotes are for the product without installation. I have a buddy who is going to put them in. The Eagles are about $1k less. We really wanted Marvins, but to get the black we'd have to go with Ultimates and they are out of our budget. I don't know which to get, Andersen or Eagle?

Darren - Homeowner - from 2012

[Contractor Response]

I'm not a big Eagle fan, I used to sell a lot of them and always hated it. The Andersen 400 series is awesome, one of their best products ever, but their newer stuff isn't anything special. I honestly would keep looking if those were my only two choices.

Mark - Contractor - from 2012


Silverline DHs

I put in Silverline 8000-8500s 12 years ago. We had 28 of them, double hung, low-e coating, argon filled, all the extra features. The salesman said they were the best windows on the market, we didn't pick them because they were cheap. Within just a few years, we started having trouble. We started replacing sashes almost right away. They have a rubber seal that keeps the argon gas in and they leak and make the glass streaky. Also, the plastic pieces that keep them in their track get dry and brittle and start to break. I will admit that they honor the warranty, but they do it stupidly. They won't replace the upper and lower sash together, but only one at a time. So they all fit poorly and we now have tons of drafts and upper sashes that won't stay up. I've talked to customer service a hundred times at least. I'm about to give up and I've started looking at windows to just replace these.

Jeremy - Homeowner - from 2012


Sunrise Restoration Or Harvey Tribute

We're eventually revamping our home windows which will include standard double hungs plus some smaller ones for the the bathrooms, a few basement hoppers and a slider. We're going to only do the upstairs for now, but we'll need the same line in a years or so for the rest. So far, we have a quote from Sunrise Restorations, $465 for double hungs, $420 for the kitchen slider and $250 for the hoppers. The Harvey Tributes are $490, $450, and $390 for the same windows. I'm not sure which to go with?

Tina - Homeowner - from 2011

[Contractor Response]

The Sunrise is a good window. If that is really the installed price then it's a really good deal. Harvey isn't in the same class as Sunrise.

Barry - Installer - from 2011


Gerkin Double Hungs

I'm getting new windows, mostly sliders but also 2 double hungs, and I'm looking at the Gerkin 6000s and Hayfield 201s. The price is pretty close so it's down to features. Gerkin has better AI numbers, Hayfield has a better warranty. But Gerkin's is 10 years on glass, 5 on hardware and that might be all I need so I haven't decided.

Gerry - Homeowner in Mid West - from 2011

[Response From Industry Insider]

The two lines are comparable and both are fine. The Hayfield warranty is a lot better, 10 and 5 isn't long at all. The warranty might be important enough to make Hayfield my choice.

Tony - Contractor - from 2011


Crestline DHs

My entire house has Crestline double hung windows, which are aluminum clad and were put in around 1993. I never loved them, but there weren't awful. Then not long ago I noticed water stains under some the sills. I took out some of the drywall and realized some of the sashes are rotting. I took the sashes out plus the tracks, and the lower part of the window side rails are rotting too. There were a bunch of dead potato bugs and spiders, but those shouldn't cause the problems. They're still leaking, and obviously have been for a long time before I noticed. I might try replacing the weather stripping. The house was sprayed with a lifetime coating but I'll look into that. If that isn't the problem then they're just bad windows.

Eric - Homeowner - from 2011


Champion vs Sunrise

I looked at both Champion and Sunrise to get a quote for 21 double hungs and 1 half round windows. I also need some sills replaced and 9 of the windows required colonial grids. The prices were nearly identical, less than $50 difference per window. I have a quote from one other company scheduled so I'll meet with them before I decide. So far, the Champions look good as far as quality of the window, but I think the Sunrise might be a litle better. I have to look into them more to be sure, but I like both.

Andrea - Homeowner in Alabama - from 2011

[Response from Contractor]

Champion windows are good, but the Sunrise Essentials may be even better. The Champion is decent, and they deserve their reputation as a good window company, but the Sunrise products are kind of a sleeper hit. If they are priced comparable to the Champions then you're getting a deal on the Essentials. A couple more estimates wouldn't hurt, but you can't really go wrong with Sunrise.

Don - Contractor - from 2011


BF Rich Bulky Frame

Because I live near their plant, a lot of local stores carry BF Rich windows. Their double hungs are one of the bulkiest I've seen. The welds are sloppy and their designs all look dated and old. I haven't really heard anything bad about their performance, but to me they are so unattractive I couldn't recommend them.

Mike - Contractor - from 2010


Harvey vs Okna And Gorell

I'm looking at an estimate for 14 double hungs, a bay window and a slider, all Harvey Tributes, for $8,000. It sounds like a really good price, so should I keep looking into Gorell and Okna? They're supposed to be good brands but the Harveys seem nice.

Cam - Homeowner - from 2010

[Contractor Response]

Harveys aren't a bad product, but Gorell and Okna are better. You're going to get what you pay for. Most installers would rather work with better quality windows, they have less problems and better customer service. You'll probably be happy enough with Harveys if you go with them, but if you have the money go with a higher end window.

Harry - Contractor in Wisconsin - from 2010


Simonton vs Marvin

My home in Maryland is 60 years old, and I need windows that will look good on an older Colonial style home. I'm looking for 13 double hungs in a simple white style. It's also important that they qualify for the tax rebate for efficiency. A local contractor is a good friend and gave us a quote, but he only deals in Simontons. Another friend suggested a Marvin rep that they know and he suggested Infinity windows with a fiberglass frame. As far as installation, I think either company would do a good job. I usually look at Consumer Reports but they haven't reviewed Simontons. I know that most problems with windows come from installation problems. The bids are $7900 for the Simonton Reflections 5500 and $12,228 for the Marvin Infinity. Is there $4,000 difference in quality? If there is, it's fine, we plan on staying here for a long time and I want good windows, but I hate to waste money.

Suzy - Homeowner - from 2010

[Contractor Response]

Don't pay attention to Consumer Reports. They only look at low-grade stuff you can buy in a big box store, and they don't know anything about windows. Simontons are good windows, I have them in my warehouse, but I'm not in love with them. They have good customer service and the windows perform well, but I don't think it's anything special. The Marvin Infinity is excellent, I really like it. They have great engineering and design. I like fiberglass more than vinyl. It's stronger and does better in temperature swings, so you actually keep the great performance stats that you think you're buying. It's hard to say if they're worth the money. If you're going to be there 10 years, it's a difference of $400 a year. That's almost nothing when you're talking about a whole house of windows.

Buddy - Contractor - from 2010


American Jewel Double Hung

I'm thinking about the American Jewel double hung window, with Heat Shield and krypton filled triple panes. Any opinions on them?

Barry - Homeowner - from 2010

[Contractor Response]

It looks good on paper, decent stats, but the frame is cheap and falls apart. There are tons of better ones.

Bill - Contractor - from 2010

[2nd Response]

I don't install American Jewel, the frame is flimsy and cheap. Choose something else.

Matt - Installer in New Jersey - from 2010


Renewal By Andersen Double Hungs

Last year I got 14 RBAs. We put in double hungs to replace sliders. I got bids from Andersen, Pella, Marvin, and RBA. The bid for RBA was about $5k higher than anyone else, and I was surprised. It ended up that RBA was actually the only one who could do it because of egress issues. They gave us some discounts that added up to about $2k but they were still expensive. That said, the installer were very nice, they were on time and did a nice job. The windows look good, and the outside noise is much quieter than before. I do think they were worth the money.

Brenda - Homeowner in California - from 2009


Harvey vs. Alside Double Hungs

I have an Alside Excalibur and Harvey Classic quote for my house outside Boston. I need 12 double hungs and 2 bay windows. I liked the contractor, is was the same guy for each of the windows. The Alsides will be $7500 and the Harveys $8700. I'm not sure if the Harveys are better, or at least enough better to pay that much more.

Bryan - Homeowner in Massachusetts - from 2009

[Contractor Response]

I wouldn't use the Alsides no matter how much cheaper they are. That's a great price on the Harveys.

Wayne - Contractor - from 2009


Amerimax Double Hung Windows

In 2005 I put in Amerimax replacement vinyl windows and I love them. I looked at a lot of others - CertainTeed, Milgard, Window World. The Amerimax are priced similar to the CertainTeeds and Milgards. They look good, they are much quieter, and my electric bills are a little lower than before. The double hungs that tilt are so easy to clean, too!

Larry - Homeowner in California - from 2009


Lincoln Double Hungs

Whatever you do, don't buy Lincolns. When we built our house in 1993 we bought Lincoln double hung windows with all the features; argon fills, low-e coatings, everything they offered. We started having problems almost right away. We've already replaced about half the sashes. Some were rotting, we had bad interior panes that let a ton of moisture inside the glass. Don't use Lincolns. We're going to be replacing the rest of them later this year.

Neil – Homeowner – from 2008











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