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Gilkey Windows Reviews
Read 17 Gilkey windows reviews from customers and contractors to see how their products compare to the competition in terms of pricing and quality.
Have a question on window quotes, prices, or reviews? Send our site editor Dane your questions, and get personalized answers that can save you thousands of dollars on your project!
Gilkey Window Prices
Gilkey Windows is out of Cincinnati, Ohio and manufacturers their own vinyl windows. Overall, they make quite a good window. Their windows come standard with a LoE³-366 high performance glass, argon gas and the Endur™ Stainless Steel Spacer. Expect a U-value of .26, SHGC of .20, air Infilitration of 0.08 cfm/ft² for the double hung (0.002 cfm/ft² for picture and awning models), DP70 for the double hung, and STC rating of 31. Quite good numbers on the double hung and on the awning/casement models.
Tim - Site Editor
Gilkey Windows Recommendation
Hi, I can't begin to tell you what an honest and great salesperson gilkey has in Tom Bush. I would highly recommend gilkey with their service and honesty!
Debbie - Homeowner - from 2021
Gilkey Vinyl Replacement Windows
Hello Dane, I have narrowed my search for windows down to two options from two vendors. I have a quote from Gilkey for vinyl replacement windows with a wood grain laminate on the interior. I am in the Cincy area and like the idea of supporting a local business. And I think they make a great product. Their quote on vinyl is in line with other bids I received (without the wood laminate), and I think their product is superior.
However, I also spoke with a Pella rep about wood clad aluminum windows. While they are considerably more expensive, I can afford them. I would love having wood windows in my house.
My concerns are:
1. The efficiency difference between the vinyl and aluminum or just the windows from these companies in general.
2. The extra maintenance that comes with the wood/aluminum windows.
3. The warranties offered by each company.
4. Anything else you might know about these companies that might make my decision easier.
I am especially interested in more info on the maintenance. What exactly would need to be done to both the interior and exterior of the wood clad windows and how often would I need to do it?
If it matters, I am planning to be in this house for at least another 15-20 years.
Thank you for any guidance you can offer.
Krista - Homeowner - from 2021
[Site Editor's Answer]
Hi Krista, so I like the idea of the Gilkey vinyl windows with the interior wood laminate, but I completely understand the desire for real wood windows. There are some pretty big downsides to real wood in my opinion: cost, longevity, energy efficiency, and maintenance. You mentioned the maintenance. Most real wood interiors should be stained with a wood protector every few years (but let's be honest, most homeowners are going to get around to it every five years at most...)
Because wood is an organic material, it needs that protectant or it begins to break down at the joints, making it less energy efficient and less appealing visually. Nothing needs to be done to the outside except for simple hose down and wiping since the outside is aluminum.
Most wood clad windows carry a 20 year warranty on the materials, while most vinyl windows carry limited lifetime warranties. I don't put a lot of stock in warranties, but they are an indication of how long a window should last. I think wood clad makes sense on homes that visually require that look of real wood.
I personally would always go for a wood laminate from a quality manufacturer because of the energy efficiency and longevity of the window, but if you love the look of real wood and are willing to do the maintenance and accept the reduced timeline of the product, then go for it. You have to look at them for the next 20 years and if vinyl bugs you, then real wood makes sense.
Dane - Site Editor - from 2021
Gilkey Vinyl Window Quote
Dane, thank you for getting back to me. We have 20 windows in total that we are replacing.
Gilkey Vinyl Windows: $18,261.87 for a quote that has the picture window and awning window. They did not quote us for the sliders because we did not think of those as an option until after they were here. I will probably get a quote for the sliders.
Windows quoted are for pocket sill but Gilkey now does a slope sill window for the same price. I do not have the technical data for the slope sill windows but did ask for it and was told "it's splitting hairs" but the pocket sill may have slightly better numbers. If we were to go with the slope sill windows I would want the numbers. I was told by the salesperson that our frames would need to be "built up" if we decided to go with the slope sill. This was conveyed to me in an email and I did not write back to ask what he meant by this. Gilkey in the past has used a constant force balance system but they now use a block and tackle.
We are considering getting the "Neat Glass" upgrade for $365 if we go with Gilkey. You are probably familiar with "Neat Glass." It is something that Cardinal Glass applies to windows to keep them cleaner and allow them to shed water more easily.
Gilkey stated that we needed to have tempered glass if we decided to go with the large picture window and for the small double hung window mentioned above (it is in a bathroom). They said that the glass was required to be tempered by code. However, I called our county building department and they stated that the one in the bathroom needed to be 5 feet from the drain in order for it to need to be tempered (it is > 5 ft) and while some of the criteria for the picture window are met not all of them are. I was wondering, though, if it would be wise for the picture window to be tempered just because of the expanse of glass that it encompasses and for safety reasons.
The quarter round windows on this quote were the most expensive of all companies that quoted us. The best I can tell at looking at the quote is that we are being charged $1628 per quarter round window (after volume discount). I realize that geometric shapes cost more but this seem like a lot of money for such small windows.
I like Gilkey products and I like the fact that they employ their own installers and that they are not subcontractors. The quality of the product seems to be really good. Our front entry door and storm door as well as out rear slider out to our deck are both Gilkey products that were installed about 10 years ago. They have been really good and much better than what was replaced. Our rear slider had a seal break and Gilkey was out very fast to replace the glass. We also had a minor hardware issue with the front storm door and they repaired it very quickly.
That said, Gilkey is the most expensive quote though I have not tried to negotiate with them yet. I do not want to negotiate until I settle on one company.
My apprehensions on going with the Gilkey is the pocket sill window, the fact that there is no foam in the frame though this was actually sold to me as a positive because Gilkey uses a frame with 23 chambers and that foam could cause mildew or mold to develop within the frame. I am also wondering if the SHGC number is too low for where we live. Cincinnati does not have winters that are quite as cold as the northern part of the state but it still gets plenty cold on some days. I am wondering if we would lose out on gaining solar heat from the sun in the winter. In particular I am wondering if it should be higher for the picture window as it has a southerly orientation and we do not have trees that would block the western orientation from the window.
These are from a local company - Windows Direct. I believe that Sunrise Windows are the only brand that they carry. Widows Direct has a good reputation and gets good reviews on Google, Angie's List, and the Better Business Bureau. We were not familiar with them like we were with Gilkey prior to looking for windows more seriously. I believe that they use subcontractors for installs but they usually use the same subcontractors most of the time. The majority of their reviews do not say anything negative about installs.
$16,397 for the Vanguard windows that include the large picture window and the awning that was mentioned above. We can also get an upgrade to the Neat Glass or Noise Reduction glass for no additional cost. I would probably go with the Neat glass since many of the windows are on the second floor and will not be east to clean. Additionally, any new window will be quieter than what we now have. The quote is $16,921 if the picture window was instead a 2-lite slider and the awning window was instead a 2-lite slider I believe that I could get the price of the 2nd quote down a bit but have not tried.
Air Infilitration 0.02 cfm/ft²
Block and Tackle
Multi chambered frame with foam
The quarter round windows are $1,028 each. I am mentioning this just because they're so much less than the Gilkey quarter round windows.
The quote for this line is $14,341 and that is for 2-lite sliders in the place of the large picture window I mentioned above and the smaller awning window. I was told that if we decided to get an awning window that it would be from the Vanguard line and the quarter round windows would be as well. The remainder of the windows would be Essentials.
Technical Data on the Essentials
Air Infiltration 0.06 cfm/ft²
Constant Force balance
Multi chambered frame though I am not sure about foam filling
My inclination is that if we were to go with Sunrise Windows that we choose the Vanguard line for the small difference more. I do like the fact that the Softlite Windows seem to have smaller frames with more viewing area.
These are being sold and installed by a company called Windows Plus. As was the case with Windows Direct, I was unfamiliar with them until we started looking for windows. From what I have been able to tell they have an excellent reputation with great reviews on Angie's List, Google, and the BBB. I am told that they have their own installers and do not subcontract.
All windows are triple glazed. Windows Plus gives a "free" triple glaze upgrade on the Elements line. I asked if we wanted double glaze windows if the price would be less and was told that it would be the same as the triple pane.
$14,330 for all windows including a ¼-½-¼ 3-lite slider and and 2-lite slider
$14,546 for all with windows including a large picture window and the awning window
U-value is .20 for most of the double hung windows. For the awning window and the picture windows the u-value is .18
SHGC for most of the double hung windows (the ones with grids) is .22. For the large picture window the SHGC is .26
The VT of the double hung windows with grids is .35. The large picture window is .43
This is the bid that we are most likely considering based on the quality and price. My only reservation is wondering if the VT is too low and if it will make our rooms too dark. I know that this is a function of the triple glazing and that the frames are a little bit larger than the Sunrise Windows.
Ken - Homeowner - from 2020
[Site Editor's Answer]
Ken, the Soft-Lite Elements for the $14.5K would be my choice. Good installer, great price, excellent window. If you are worried about how dark the window is you can always go with a simple low-e glass. That shouldn’t be too dark at all, it’s what most homeowners go with.
My second choice would be the Sunrise Vangaurd. Good installer, great price, excellent window.
Honestly no need to go beyond this. You have two of the very best vinyl windows on the market and good installers. You can’t really go wrong with either of these options!
Tim - Site Editor - from 2020
Gilkey 366 Windows vs. Sunrise Vanguard
Hello Dane, we have been in the market for new replacement windows for our entire house. We're slow about getting around to house projects and usually start thinking about things a few years before we actually act. We know we're getting more serious when we research companies and options or see what would be entailed in doing something ourselves.
We would never think about doing windows so I have started talking to some companies that carry brands that I have read good things about and the companies selling the product have good reputations themselves.
I have three quotes on new windows. I've noticed in reading your site that you have evaluated quotes from people and gave your input and suggestions. How does this work? Do I give you the specifics with numbers and type of windows and prices?
If so, I would appreciate any feedback you have as we are struggling a bit with what company to choose. Additionally, there are some technical details I'm getting bogged down with. We live in the northern Cincinnati suburbs and have quotes for Soft-Lite Elements, Sunrise Vanguard, and Gilkey 366 Double Pane. They all seem to be quality windows.
Please let me know if you're able to help me and thank you for your time.
Ken - Homeowner - from 2020
[Site Editor's Answer]
Hi Ken, feel free to send me your quotes and I’ll give you my two cents. So the soft-Lite Elements is one of the top five vinyl windows around. Same with the Sunrise Vanguard. The Gilkey 366 is a very solid window as well.
I would definitely factor price and the installation company doing the work into that equation. The company is important. But it sounds like you have three good quotes so far.
Tim - Site Editor - from 2020
Gilky, Window World Or Champion
I'm getting my house ready to sell and found out my large three pane casement window cannot be repaired. I had it installed abt 20 years ago, and I think it is a Wendco, which no longer exists, meaning getting the same size may be impossible. I don't think it can be smaller because I have old aluminum siding which can't be matched. I don't want to spend a fortune but want a good quality window.
I live in central KY with installers that include Champion, Gilkey and Window Worlds. Couldn't find any Sunrise, Simonton or Soft-Lite near me. Any suggestions on how to proceed?
- Homeowner - from 2018
[Site Editor's Answer]
I always have a problem with these questions because my advice is going to be to do it as cheap as possible since you are getting ready to sell. On the flip side, whoever buys your house may be getting in touch with me after the seals fail in 8 years.
The fact is you won't recoup this money so you are not going to want to spend a lot of money. Get bids from Champion, Gilkey and Window World -- WW will be the least expensive and you should probably go with them as long as visually it makes sense.
Some WW have good reputations and offer lifetime warranties. Just make sure to give the new owner all the paperwork so that if something does happen down the road they will know who to go to.
Dane - Site Editor - from 2018
Gilkey vs. Don Young Aluminum Clad
Good Evening, we live in North Central Texas and we are planning on replacing our single pane aluminum windows this spring with double hungs. We are looking in the mid price range. My concern is who to use that is energy efficient, will withstand our heat and extreme cold. What series you would also recommend? Warranty there work/labor for life of purchaser?
I hear that vinyl will warp, not sure if this is true. Since we have aluminum tend to lean that way but are open to recommendations. I keep going to Don Young only cause he is in Texas and I have heard good things from a friend but I do not know what other companies I should check out.
We have a multi colored house of blue/grey hues, red/terra cotta hues and I am trying to find the frame that would compliment the house. Therefore, I would also need some company that has a wide range of colors.
Thank you for your guidance
Martha - Homeowner - from 2018
[Site Editor's Answer]
Martha, Don Young makes a high end aluminum clad window and a good vinyl window. I would highly recommend going with a Don Young aluminum clad window, but good quality vinyl windows should not warp. Cheaper vinyl can warp—if you do go with a good quality vinyl window, I would suggest upgrading with a sash reinforcement.
The bottom line is any material can warp, but quality vinyl windows are made to take the heat conditions in north Texas. The heat is one reason why aluminum is a viable option in places like Texas—aluminum is not very good in terms of energy efficiency, but it is very strong.
Other options include the Milgard line for Texas, Gilkey aluminum windows, Soft-Lite, Sunrise, and the Zen Lotus Plus (if available).
Dane - Site Editor - from 2018
Gilkey Windows vs Soft-Lite Elements
Hi Tim, thanks for all your work on this site, choosing replacement windows is very confusing and it was a wonderful surprise to find a site like this. We have 11 windows to replace and are trying to choose between the Soft Lite Elements window $679 U value .19 triple pane and the Gilkey Double 366 window U value .26 $804. Both with Argon gas.
The Gilkey window looks like it might be a more sturdy window, and the installers are company employees, however the SoftLite window has the better U value. (Gilkey has windows with higher U values, but this is supposedly their best seller)
Thanks in advance for your opinion.
Ann - Homeowner - from 2016
[Site Editor's Answer]
Ann, Gilkey does make a very good window, although they are also much less well known than Soft-Lite (no judgement good or bad there, just a fact). The Soft-Lite Elements is more or less considered one of the top 3 vinyl windows available. If it were me, this is what I would go with -- Soft-Lite has a very strong reputation and the Elements is truly an excellent vinyl window with an air infiltration that just can't be beat. At $680 fully installed, it sounds like a fair price point as well -- considering it's the less expensive of the two bids you have, I'd say the choice is easy. This is obviously assuming that the installation team selling the Soft-Lite is well reviewed and you feel confident that they'll do a good job.
Dane - Site Editor - from 2016
Gilkey Window Review
I ordered Gilkey windows because from what I'd heard they were a good company. They were supposed to be installed in 6-8 weeks but no one called me, so I had to track my windows down. I finally found out that they were backed up and they'd be coming soon. When I finally got a call, I was ticked enough at the wait, but they showed up and it was some unmarked van, no uniforms or anything. I'd gone with Gilkey partly because they say they don't use outside installers and obviously this wasn't the case. When I called and complained they said that they were employees, but they don't provide them with cars or signs or anything. I'm not sure I believe that, everyone has a car magnet at least. The windows themselves are fine. The gas bills went down about 30%, which was nice, but sometimes I can hear a whistling sound when it's windy, and that drive me nuts.
Kamila - Homeowner in Illinois - from 2011
Gilkey makes a great window. I'm not a fan of the Heat Mirror, but it does help to lower energy costs. Their windows are really sturdy. They even have a System Boreal that's hurricane rated, but it isn't the prettiest of windows out there. They also have a good warranty and good customer service and sales staff.
David - Contractor in Florida - from 2010
Gilkey Windows vs Champion
If you're set on Champion windows, trust me and take a look at Gilkey first. They have a more limited line because they're a smaller company, but they have the same quality customer service and commitment to their product. I think their windows may even be a little better.
Ken - Homeowner in Ohio - from 2010
Gilkey vs Window World vs PGT
I've had three estimates, from Window World, Gilkey, and PGT. The Gilkey is a little more in terms of cost, but I've heard that they are a lot better quality. Someone told me though that sometimes you order a certain type of window and Gilkey sends a cheaper one. Is that true?
Matt - Homeowner in Kentucky - from 2009
Gilkey makes a good window. From what I've heard, they have good customer service and they aren't going to try and pull a fast one. Mistakes happen, but I think if Gilkey sent the wrong thing it would be an honest mistake. They make a good window, and it will last longer and give you less trouble than a lot of more expensive options
Jon - Installer - from 2009
Read more on Window World reviews.
Gilkey Series 6 & 10
I live north of Chicago, and have 16 windows to replace, a mix of sliders and single casements and picture windows. I got a lot of estimates, and I'm mainly looking at the Gilkey Series 6 or 10. At $11,800 it's a thousand more than the Series 6 but it has a .10 U-value, 99.9 UV block, .33 SHGC. Plus I think it looks a little nicer. The Series 6 has .16 U value, .36 SHGC, and 99.7 UV block. Not really sure which is better.
Gary - Homeowner in Illinois - from 2008
Gilkey is a good choice, it will out perform most other brands at the same price point. They get good U-Values because of Heat Mirror, which some people don't like. As long as the price is right and the warranty is reasonable, Gilkey is a fine choice.
Wayne - Contractor - from 2008
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Limited Product Details
I don't like that it's so difficult to get details about Gilkey windows. Their brochures and official website don't really tell you anything. Everyone else has that information and its easy to find. The Gilkey salesman gave me some handwritten info but we talked about several different options and I'm not sure what was what. Why would anyone make it hard to find out about their product?
Dan - Homeowner - from 2006
[Response From Contractor]
I'm not totally sure about their different lines and options, but I know [another contractor] has worked with them more than I have. They seem to have a good reputation, so they must be doing something right. I know that the PHTec is one of the best windows available, but I'll have to look into the pricing and other specs.
Wilson - Contractor - from 2006
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