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Home Performance Alliance Inc. Reviews And Prices

Explore Home Performance Alliance Inc. reviews on this Florida based business that sells impact windows and doors.

Company Information: HPAi is a St. Petersburg based business that has been in business since 1984. The company offers the following services: windows, doors, and roofing - they do not offer their services outside of this state.

Are HPA Windows Any Good? The company sells a rebranded Soft-Lite window that they call a DuraShield. Soft-Lite has an excellent reputation in the industry. However, I have not yet unearthed which model the DuraShield is and will withhold judgement until I do. The company sells a number of different styles, the most popular options include the double hung, picture or fixed window, and the slider. They also sell a patio door.

Company Rating:Home Performance Alliance Inc. gets a 4.4 out of 5 stars based on 3 reviews below.

Dane - Site Editor - Page Last Updated: March 10, 2024

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HPAI Cost: $$$/$$$$
(3/4 out of 5)

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HPAI Window Quality Question

i was curious what you thought of home performance alliances windows? i wasn’t really sure what a dura shield was, and couldn’t find information on it. you seem to indicate that it’s a soft light window which gets seems to get pretty good reviews. i was wondering if this was true, and what your opinion of these guys is. thank you so much. Love the site. happy to fill out the form once I get a little more information.

Jasmine - Homeowner - from 2024

[Site Editor's Answer]

Jasmine, thanks for using the form - it is how we pay for the site and we certainly do appreciate it. So I don’t know so much about HPAI in terms of their installation quality. I do know that the Dura Shield is a window series that’s made for them and is a Soft-Lite product. I am assuming it is their impact window, possibly the Barcelona series. Like everything that Soft-Lite makes, the Dura Shield is an excellent quality product from everything that I know. Assuming you get good installation, this is an excellent option to go with.

Dane - Site Editor - from 2024

High Performance Aliiance Inc. Reviews

The funny thing about HPA is that it seems to offer very little information about who is actually running it. In a press release, the owner is referred to as "an acclaimed individual" who belongs to "significant trade affiliations." The language strikes me as odd, because most companies that are run by an individual typically want consumers to know something about the owner. This is one of the big selling points about going with a smaller company, individualized service, i.e. if something goes wrong, I can pick up the phone and give ---- a call and they'll come out and handle the problem. Just my take.

Tim - Site Editor - from 2022

High Performance Aliiance DuraShield Windows

I recently got a quote from High Performance Aliiance for Soft-Lite DuraShield windows, but I can't find this window on the company website. The local company that gave me the bid said that DuraShield is an exclusive window made for them by Soft-Lite. Is this a good window or not? Thanks.

Ruthie - Homeowner - from 2015

[Site Editor's Response]

The window industry is so interesting with all of the exclusive partnerships, franchises, rebranding and relabeling that goes on. It's hard for people in the industry to keep up with all the moves that are always happening. So I did some digging and came up with Home Performance Alliance instead of High Performance Alliance, would this be right?

I was unable to find out what Soft-Lite window they are selling. My guess is that it is either the Soft-Lite Barrington, Bainbridge or the Classic or Pro. The Barrington is the entry level Soft-Lite window and the Bainbridge is a only a shade better. Both of these vinyl windows are considered a good option for an entry level window, but neither is really all that impressive.

The Classic and Pro are solid mid range vinyl windows. They are Soft-Lite's older models and have been around for some time, but are quite good, I would certainly have these in my house if Soft-Lite sold on the west coast. Obviously, this assumes a fair price point and excellent installation.

Start out here, ask the rep to tell you what model the DuraShield is - they should know this right off the bat. Then ask for the U-factor, SHGC, DP and AI numbers for a double pane (sometimes rep will quote you numbers for the triple pane to make the numbers look better). Compare them to these to determine if they are correct.

I have some concerns about the company insofar that I checked them out on the BBB and saw that they had 37 complaints filed with the BBB over the past 3 years, 14 of which happened last year. I would certainly be wary about a company that has this many unsatisfied customers.

I would suggest getting several additional quotes from other companies in your area - CWS, PGT, Simonton - all of these companies make good vinyl windows and will be carried by local companies. Get some more quotes and see how the companies compare in terms of their experience, professionalism, installation teams, etc. ( PGT Windows Reviews )

I would love to hear more about your experience with Home Performance Alliance so that we can give other consumers a fair picture of this florida window company.

Tim - Site Editor - from 2015

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