Explore Powerhrg complaints on this home remodeling company - these might include issues with their sales approach, customer service, pricing, replacement windows, etc.
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Issues With Power Windows
Dane, we used power home remodeling group to replace our windows four years ago and I haven’t really been that impressed. We’ve had some issues with the balance and how the windows operate. I just don’t feel as if the series they sold us were real high-quality windows.
[Site Editor's Answer]
Avery, I’m really sorry to hear this. Power HRG generally gets pretty good reviews I would say. But I have to agree that the windows series that they sell are nowhere near my top 50 in general. I would certainly call them up and ask them if they could come out and service whatever issues you’re having. I’m not sure what their labor warranty is, but you certainly should not be experiencing problems with the window in year four. When you do call them up, let me know what they say, and how they handle the issues, so I can keep my users apprised of how they handle problems with their products.
Power gave us a bid during the early part of 2023 and the sales guy was straight up not good. He didn't seem to know his own product. I had read about air infiltration and U-value on this site so I asked him about it and he said he would have to get back to me on those. Really, you don't know your own numbers??? Then we asked about how they install the windows and he was pretty vague about the whole thing and frankly a little condescending - he might have just been nervous, I have no idea.