Northeast Building Products Reviews

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Northeast Building Products Reviews And Prices

Explore Northeast Building Products reviews on this Pennsylvania based company and their Crusader, 2700, TrustGard and Camelot window series.

Company Information: Northeast Building Products is a Pennsylvania based manufacturer that has been making windows and doors since 1975. NBP has a relatively good reputation in and around Philadelphia. They seem to have a loyal following and their windows are decent to pretty good, depending on the model and series you go with.

Sales Approach: Where NBP get significantly knocked is for their aggressive advertising and approach to selling their products and services. This claim has been made by consumers and echoed by contractors and installers who work and compete against them in the area.

What They Sell: NBP manufactures four window series, including the Crusader, 2700, TrustGard and Camelot. The overall ratings we found on the website for both the Crusader and 2700 series were quite good. The 2700 with the low-e glass and argon fills has a .29 U-factor, .28 SHGC, .47 VT and 61 condensation resistance. Upgrading to the foam filled option results in .26 U-factor, 26 SHGC, .47 VT and 61 condensation resistance. We have not been able to locate any air infiltration numbers, but will certainly post them once we find them.

Their windows utilize a feature called a Sashlite, which is a built in spacer system made of vinyl instead of the traditional technique. The company also uses a tempered glass that most companies offer as an upgrade. This helps their performance numbers, although it does add to the cost of the window as well.

Warranty Information: The company offers a Limited Lifetime warranty on the frame, mechanisms and components, as well as the insulated glass unit. The warranty is transferable during the first 10 years, but then the warranty is prorated and the warranty that we looked at doesn't clearly lay out how this works (it does provide a prorated schedule for the IGU). There are lots of limitations and exclusions in the warranty so make sure to read the fine print before you buy your windows.

Internet Reviews: We have scoured and aggregated review sites - NBP scores a 3.5 out of 5 stars from leading review websites.

Company Rating:Northeast Building Products gets a 4.1 out of 5 stars based on 12 Northeast Building Products reviews below.

Dane - Site Editor - Page Updated In January, 2024

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Northeast Building Products Reviews :: Crusader Series

Northeast Building Products Complaints

I am one of many, that NBP is scamming! I purchased 16 Crusader windows w all the options in 2006 with a lifetime warranty, over the years starting in 2015 up to 2023 all the seals have failed!! The prior owners stood behind the warranty and replaced 25 sashes, no charge, under the lifetime warranty. The new owners are now saying my warranty card is not on file so I have to pay for the last 7 failed sashes!! I am not the only one they are doing this to, I have a complaint in with the BBB against them and next I will be taking them to court to get my warranty back!! You are misleading people into thinking NBP is a reputable company. Many are having all their sashes fail!

Jimmy - Homeowner - from 2023

Northeast Building Products Reviews And Costs

Good Morning, I was in an awkward position yesterday and was given the option to save over $1000 if I accepted an offer at that moment that was presented to me. Both companies I met used the same tactic.

They only deal with one manufacturer so any upgrades would be aesthetic.

For 6 windows, no money down - all due upon completion the total was $4900.00 all inclusive for 6 Inspira Series from NBP.

The second company, Which could not match the number above was Victory.

Their estimate was $5922 for 6 windows

The rep said these were basically the same windows as Power. He said Power's 4 top salesman left and started their own company. I was very honest with the information I was given and he was unable to match the price. PowerHRG Reviews

I am truly hoping the decision I made was a good one. Because my money situation is so tight I felt a little pressured.

I appreciate your input as I do have the ability to cancel if you see any obvious red flags.

This was not the cheapest price, but I was comfortable not having to give them a 50% deposit as the two companies I had met with previously required. I thought that showed good faith.

Please note: the previous estimate I had given you was for $4610 + Tax and Permit Fees for 5 windows - the KHPP Genesis that you had said were a better choice than the Home Depot Simonton windows

Lisa Marie - Homeowner - from 2021

[Site Editor's Answer]

Lisa Marie, NBP makes a decent window, but I think I would stick to the KHPP Genesis series. I think it's probably a better window, and you don't have to deal with a company that goes to those hard line tactics to make a sale. I think that's a red flag and one that I would be vigilant about -- I know the Genesis is a solid window. I'm not sure I can say the same with as much confidence about the other two options.

Dane - Site Editor - from 2021

Northeast Building Products Reviews

Good morning Tim (depending what time zone you are in) I live in NJ and just got an estimate for 25 NBP windows for $8400. I have attached the estimate. That seems extremely cheap, it must be their lowest line although they do not specify.

I have a house built in 1890 they aren't original windows but they are at least from the 50's if I were to guess. Do you think that is extremely cheap or a really good deal? It was from a zero hassle salesman who I had called for an estimate, zero pressure unlike most of the companies I have read about who sell this product.


Korey - Homeowner - from 2019

[Site Editor's Answer]

Hi Korey, NBP seems to have a good reputation around Philadelphia. I would imagine it is their Pro Series or Trustgard vinyl window. It does seem strange that someone would provide you with a bid, but not tell you which window you are getting. I would go back and ask for the details, as well as how much it would cost to upgrade to the next series. This will at least provide you with a good understanding of what you are getting.

In general, the pricing looks very good. However, like I tell everyone, I'd still get a couple more bids to see how it compares to some other brands in your area. One company I really like in NJ is Ideal. They make Ideal Majestic windows and the Platinum 3000 series that are both excellent and often priced out very competitively. However, think more like $500 to $550 per window installed, but both of these models are VERY good.

Tim - Site Editor - from 2019

Northeast Building Products Reviews :: sl2700 Series

NBP 2700 Window Quote

Hello Tim, I am currently in the market for 10 windows, I have been priced $12,731.24 for all 10. This quote was from Power Home Remodeling. I have had a few other bids, PHR is the far more expensive route. I found an eco friendly window called Amerimax. Do you know the difference between Amerimax and SL2700? They seem to be very similar and the individual who is offering this is asking for half the price.

I think I am definitely canceling my agreement as I think the amount PHR is asking for is too much ( I didn't know any better at the time). I can't seem to find real reviews on the SL2700 windows. Anything helps!

Thank you.

Gerika - Homeowner - from 2017

[Site Editor's Answer]

Gerika, the SL2700 is made by NBP (assuming this is the same window, you didn't mention a brand). It's a good window, but nothing mind-blowing. Amerimax makes good vinyl windows that are well priced and offer good value for the quality. I would absolutely recommend canceling with PHR and looking more closely at the Amerimax. The company offers several different models, so the model you are considering is important. I would suggest not going with their entry level window, but their mid range or premium model (mid range is often going to offer you the best bang for your buck).

You may want to consider getting a couple more bids to see what else is available in your area. If nothing else, the multiple bids are nice if you want to negotiate the project price down some.

How To Negotiate With Window Salesman.

Tim - Site Editor - from 2017

NBP SL 2700 Windows

Dear Dane and Tim, I have scoured your review website for reviews. I am looking for reviews of SL 2700 windows manufactured by NBP and installed by Power HRG. I would like to know how well they perform and hold up and how their appearance compares. Do you have any info you can share with me? power hrg reviews

Thank you.

Kate- Homeowner - from 2017

[Site Editor's Answer]

Kate, I don't have more info on the window than what is on the site. I did, however, find a thread on a forum site that offers a number of contractor opinions on the window that I hope will be instructive for you. I'll send it to you.

Tim - Site Editor - from 2017

Northeast Building Products Prices

Hi Tim, I came across your website doing some research on window replacements after a long drawn out meeting with a representative from Power Home Remodeling. Long story short, I'm looking to get 18 windows replaced and was quoted a price of $15,476 ($860/ window including install) for their SL2700 windows (appears to be a window provided by NBP). This was one of those - "sign up now deals or the price goes up". I decided to sign up since there was no money down and I have three business days to cancel without penalty.

Now I'm doing some research to compare these windows to others in terms of quality/energy efficiency/look/price and have come across several other brands which have better u-factors, etc. that may or may not be more expensive - I haven't received any quotes yet (looking into Simonton, Soft-Lite, Okna, etc.).

Since I only have until Tuesday to cancel, I'm trying to cram in as much info as I can and am wondering if you have any thoughts on the Power brand and pricing above (I didn't see much on them on your website)? Are the SL2700 windows worth that price or do you think I can do better for less money? Appreciate any advice you can offer.

Kyle - Homeowner - from 2017

[Site Editor's Answer]

Kyle, why are you rushing with a decision like this? The SL2700 is a good window from NBP, but is it worth $860 per window, I don't think it is. Or to say it another way, for $860, you should be able to get the VERY BEST vinyl window on the market, the Okna 800, the Sunrise Restorations, or the Soft-Lite Elements...and possibly then some. All three of these windows have an air infiltration of between .02 and .01 -- basically outstanding.

Go get at least three bids from local companies that sell Soft-Lite, Sunrise, Okna, Polaris, HiMark, or Zen windows.

Take pics with your phone of the windows so you can compare what they look like. Get the price bids and do a nice thorough apples-to-apples comparison.

Then you are ready to make a decision that will be on your home for the next 20 years.

Any company that tells you that the amazing price they are throwing you goes up after three days is not a company you should do business with...that's my opinion anyway.

Tim - Site Editor - from 2017

Northeast Building Products Reviews vs Okna

Hi Tim, I am in need of window replacement and while doing some google searching I found your site. There is a lot of good information on it, but there is a window I don't see. Last night I had Power Remodeling at my house. They use a sl 2700 window that is made by NBP. I was trying to compare this window to other brands like say okna, but can't find much. Are you familiar with this company/product?

Jeff - Homeowner - from 2016

[Site Editor's Response]

Jeff, in terms of how they compare to Okna, I would say Okna would be the clear winner. Just in terms of the warranty, the Okna is going to serve you much better (and I would think the odds would be lower that you would have to use it). The big question is going to be cost, how these two brands compare with one another. The Okna 500 InsulTec series is a great window and would be the model I would use in my home if I was going to get replacement windows.

Let me know how it goes and also let me know how your experience is with Power so that I can let others know, good or bad. Thanks!

Tim - Site Editor - from 2016

[Homeowner's Response]

Thanks for getting back to me. I really appreciate the information. Based on reviews I have read it appears as if the Okna window is a better looking window as well. Most things I read said the SL 2700 is a quality product, but it's pretty plain looking and the joints of the window are clearly seen.

The Power salesman main pitch was that was the sashlite, he said there were 2 companies using it and they were one of them, the other company was in FL. He said it make the window so much better because there is no metal frame in the middle holding the two window panes together, therefore the window panes on the inside wouldn't get cold from air on the outside. What does Okna use between their panes? I saw on their website it was something call "heat seal" but it doesn't say what kind of material it is.

Here is some other information for you on power. The guy that came to the house wasn't a bad guy. He didn't have any crazy sales pitch (if he had I would have told him to leave). The one thing I didn't like though was when we got down to the bottom line. He gave me 2 prices. The "now" price and then the price if he walks out the door. Other than that it was ok. Also, the warranty you describe below isn't what he told me. I was told it's a no questions asked 50 year warranty and if I sell the home at any time within that 50 years it can be transferred to the new home owner for 15 years.

The one issue I have with Okna is that I can't seem to find an installer in my area. It was nice with Power because he told me they are the only people that install the SL 2700. Thanks again for the information.

Jeff - Homeowner - from 2016

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Northeast Building Products Reviews :: Trustgard Series

The Trustguard is the drop down window from the Crusader Series in performance and price. It uses a slightly different frame and comes standard with the Intercept spacer. The company uses the better Sashlie spacer on the Crusader series. The Trustguard isn't a bad vinyl window, but it's nothing special either.

Dane - Site Editor - Updated In 2024

NBP Windows Reviews vs Ideal

How are NBP Pro series vs the Ideal Majestic double-hung window?

Jeffrey - Homeowner - from 2023

[Site Editor's Answer]

Jeffrey, the Ideal Majestic is the clear winner over the NBP Pro Series. That's about as succinct an answer as you're going to get, right? :)

Dane - Site Editor - from 2023

NBP Trustgard Windows Cost

Hi, just got a quote for 5 white Trustguard windows from NBP - $2,750. I don’t think that is a bad price, but in looking at your site, does Ideal have a better window for around the same ($550 a window) or do you know any other around south Jersey?

The contractor didn’t really tell me anything about the window, so I’m researching on my own and came across your site with tons of info and my head is spinning!!

Thank you.

Kim - Homeowner - from 2021

[Site Editor's Answer]

Kim, NBP make a solid window from the little I know about them. Ideal definitely makes a better window in my opinion. What the individual company will charge you, I can't say, but the price suggestions are there as a general guideline.

Dane - Site Editor - from 2021

Related Topics: Okna Windows Reviews

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