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Alco Windows Reviews

Read 7 Alco windows reviews to find out what homeowners and contractors have to say about this company and the quality of the window series and lines.

Alco Windows Reviews

Alco, at least in New Jersey, sells Alside windows that are pretty low quality for the most part. This is how they can get away with selling a window installed for $200. Their high end is the Ultramaxx which is better than the Sheffield and Excalibur but has a pretty bulky frame and a pocket sill that is not a good design feature for several reasons. These windows will certainly be cheaper to buy and install, but if you are looking for a much better long term value (windows that won't need to be replaced in 7 or 8 years) I would suggest Okna, Soft-Lite, Gorell or Sunrise.

Wilson - Contractor - from 2013

Alco vs MI Windows

I have quotes from Alco, Simonton, Okna and MI windows and have since gotten rid of the MI quote. The bid is for 21 windows total, most of which are standard double hungs, about half of which are to be installed in a sunroom that we are building out back. Any opinions on which ones I should go for?

Brian - Consumer - from 2012

[Contractor Response]

You were right to throw out MI and I would advise you do the same with Alco, they are not a top window maker, although Okna is and Simonton is a decent one as well. I would take a look at these two bids and compare them as best as you can. The top end Reflections model from Simonton or the Okna 500 series are the ones I would go with.

James - Contractor - from 2012

Read additional Simonton windows reviews.

Bad Customer Service

We had Alco windows installed just over two years ago and everything went well at the get go. They had a good sales presentation and talked highly of their customer service, quality and all that. We had some air leakage issues so I called to complain and the person from the company basically laughed in my face and told me that I was wrong. I can feel air coming though the openings and the guy on the phone in his cozy office (they probably didn't even use Alco) has the nerve to tell me that I don't know what I'm talking about. Very disappointing experience.

Alex - Consumer - from 2011

Impressed Homeowner

So far, I have 6 quotes for replacement windows and am going with Alco, at least for right now. They made a very good presentation in terms of product and service and won hands down on price. According to their website they have been around since 1994, and have a single complaint on the BBB that eventually was fixed to the homeowner's satisfaction. They are associated with Veka windows and Guardian glass, which both seem good and have a great warranty and they get good reviews on Angie's List. So if they have all the same stuff as the more expensive Soft-Lite and Simonton guys, why wouldn't I go with them.

Andy - Homeonwer - from 2009

[Contractor Response]

First off, Veka is not a window maker, they extrude vinyl and sell it to manufacturers - I believe Vista windows uses Veka extrusions. Guardian glass does make a very nice product.I don't know enough about Alco to say anything good or bad, but I would be wary of a company that nobody (including myself) has never heard of. It's difficult for someone to look at two different windows and see a difference, but there are all sorts of ways that manufacturers can cut corners to keep their costs down. You will see the difference after 5 years and the seals don't hold up or the shoddy glazing begins to deteriorate the ability of the window to work efficiently. I would recommend using a manufacturer that get's great reviews all around.

Matt - Contractor - from 2009

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Satisfied Customer

I have Alco Windows in my home and I must say I'm impressed with their installation and the company overall. The windows are well made and the install crew was very thorough and meticulous with each window they put in. One of the windows cracked a week or so after being put in and the company sent someone out soon after and fixed it free of charge. The windows haven't been in long enough to say for sure by so far I'm very satisfied with the price and the product.

Barry - Homeowner - from 2009

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