Alco Windows Reviews
Read 7 Alco windows reviews to find out what homeowners and contractors have to say about this company and the quality of the window series and lines.
Alco Window Review
In New Jersey, Alco sells Alside windows, normally known as a lower end vinyl window. It's how they can sell and install a window for $200.
Their higher end model is the Ultramaxx. Defintiely a step up from the Sheffield or Excalibur, but it's a bulky window with a pocket sill. I'd suggest another window if you want to get more long term value for your dollar.
Alco vs MI Windows
I've gotten price quotes from 4 companies, including Okna, Alco, Simonton and MI. We are replacing 21 units, mostly double hung windows.
Brian, I'd toss the MI quote and the Alco. Okna is a top manufacturer and this would top my list. Then Simonton, which is a good option, but stick with their premium Reflections or Impressions models.
Bad Customer Service
We had Alco windows installed just over two years ago and everything went well at the get go. They had a good sales presentation and talked highly of their customer service, quality and all that. We had some air leakage issues so I called to complain and the person from the company basically laughed in my face and told me that I was wrong. I can feel air coming though the openings and the guy on the phone in his cozy office (they probably didn't even use Alco) has the nerve to tell me that I don't know what I'm talking about. Very disappointing experience.
So far, I have 6 quotes for replacement windows and am going with Alco, at least for right now. They made a very good presentation in terms of product and service and won hands down on price. According to their website they have been around since 1994, and have a single complaint on the BBB that eventually was fixed to the homeowner's satisfaction. They are associated with Veka windows and Guardian glass, which both seem good and have a great warranty and they get good reviews on Angie's List. So if they have all the same stuff as the more expensive Soft-Lite and Simonton guys, why wouldn't I go with them.
First off, Veka is not a window maker, they extrude vinyl and sell it to manufacturers - I believe Vista windows uses Veka extrusions. Guardian glass does make a very nice product.I don't know enough about Alco to say anything good or bad, but I would be wary of a company that nobody (including myself) has never heard of. It's difficult for someone to look at two different windows and see a difference, but there are all sorts of ways that manufacturers can cut corners to keep their costs down. You will see the difference after 5 years and the seals don't hold up or the shoddy glazing begins to deteriorate the ability of the window to work efficiently. I would recommend using a manufacturer that get's great reviews all around.
I have Alco Windows in my home and I must say I'm impressed with their installation and the company overall. The windows are well made and the install crew was very thorough and meticulous with each window they put in. One of the windows cracked a week or so after being put in and the company sent someone out soon after and fixed it free of charge. The windows haven't been in long enough to say for sure by so far I'm very satisfied with the price and the product.
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