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Crestline Windows Reviews

Read 7 Crestline windows reviews from past customers, contractors and installers and explore products, quality, window replacement cost, warranty info and more.

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Crestline Wood Window Quality

Hi, I called Menard’s to see which companies they handle with regard to wood windows (wood interior/clad exterior). They said they handle Crestline windows. Can you give me your opinion of that brand?

Much thanks.

Corrine - Homeowner - from 2017

[Site Editor's Answer]

Corrine, Crestline is not considered a very good wood window. I would be very hesitant about buying a lower end wood clad window. They carry a 10 or 15 year warranty, compared with a lifetime warranty on a good vinyl window. From a performance point of view, they will be much less efficient than a good vinyl window. And they are more expensive.

You would be much better off getting a good vinyl window over a wood window. There are some manufacturers who sell vinyl windows with interior laminate that mimics the look of wood—some look quite good, others not so much.

If you are set on wood clad, I would suggest looking at two options. One is the Jeld Wen wood window, which carries a lifetime warranty due to the treatment that the wood undergoes. The other option is the Marvin Integrity fiberglass with the wood clad interior.

Dane - Site Editor - from 2017

[Corrine's Reply]

Thank you for your comments, Dane. Very much appreciated. You mention a vinyl window with interior laminate that mimics the look of wood. Which manufacturers should I consider? We have a higher end home and I fear the look of white vinyl in the room with 5 large windows and 6 upper smaller ones would not look good.

Also an currently getting an estimate from an installer who uses Pella wood windows but you don’t mention them as a good option.

Would appreciate you input of both of the above questions!

Corrine - Homeowner - from 2017

[Site Editor's Answer]

There are not many options in Arizona, I must admit. Normally, I would say Sunrise, Soft-Lite, Okna, and Zen. I would be surprised if you could get any of these where you are though.

I would get bids from Milgard and Amerimax dealers to start with. You may have to settle for an interior color in the vinyl, but ask both of them if they know any brands in Arizona that use an interior vinyl laminate.

As far as Pella goes, I think they are way overpriced myself. They do make a very good high end wood window, but they are very expensive.

Dane - Site Editor - from 2017


Crestline Window Reviews

I bought a 4-year old house in 1997 that was loaded with Crestline Aluminum-Clad Casement Windows and two sets of sliding doors. I have recently had to replace all the window cranks with new ones because they were all stripped out. As if that wasn't bad enough, the sashes started separating from the windows and I discovered that most of the sashes were completely rotten and needed replacing. A friend in the construction business checked them over carefully with me, and we spotted that the rotten windows had either failed caulking, or NO CAULKING in the bottom corners of the inside frame of the windows where water must have been seeping in for years!

This was a major design or manufacturing flaw by Crestline, and I cannot imagine I am the only customer to which this has happened. I called their customer service, and not only was the window out of production, (I wonder why?) but they said they had only a one year warranty anyway, and could not stand behind them. Whoever checks caulking on the inside of their relatively new windows? I certainly have never known that to be a general maintenance item!

I had noticed when we first moved into this house in 1997 that the two sets of sliding doors were sticking, and in a few years, were too hard to even open. I ended up having to replace them - and spent $7,000 on Andersens, and have been VERY happy with the replacements. Incidentally, my previous house had a 6' Crestline sliding door which I also had to replace for the same reason, also with an Andersen. Needless to say, any savings gained initially in buying Crestline may end up being lost in the long run because of poor workmanship, design, or both.

Bill - Homeowner - from 2014


Issues With Crestline

My entire house has Crestline double hung windows, which are aluminum clad and were put in around 1993. I never loved them, but there weren't awful. Then not long ago I noticed water stains under some the sills. I took out some of the drywall and realized some of the sashes are rotting. I took the sashes out plus the tracks, and the lower part of the window side rails are rotting too. There were a bunch of dead potato bugs and spiders, but those shouldn't cause the problems. They're still leaking, and obviously have been for a long time before I noticed. I might try replacing the weather stripping. The house was sprayed with a lifetime coating but I'll look into that. If that isn't the problem then they're just bad windows.

Eric - Homeowner - from 2011


Installer's Take

I've seen a lot of trouble with Crestlines. Not too long ago I was called in to do some repairs and Crestline said they don't make replacement parts for this particular window anymore. It was only a 9 year old window, they should still have parts. I recommend a different brand, there are planty that are cheaper and better.

Chrisopher - Installer in Illinois - from 2011


Condensation Problems

We built a house last year and went with Crestlines. Just a few months and they were leaking and fogging up all the time. They wouldn't honor the warranty, and every time I called I talked to a different person and got a different excuse. I would never use them again.

Jeff - Homeowner in Wisconsin - from 2010


Crestline vs Feldco

Right now I'm looking at Advanced, Feldco, and Champion, and I can't see any real differences between them. They're all nice windows, but a little out of my price range right now. I'm probably going to go with Crestlines, they seem to be decent and have most of the same features as the premium brands - Andersen and Pella for instance. I'm sure there's a reason they're cheaper, but it's a big savings. It's hard to justify spending that much more.

Sherwin - Homeowner - from 2010

Read more on Champion windows reviews.


Customer Endorsement

Our old house had Crestline windows. I was happy with them. The new house has Norandex vinyl windows and I've had nothing but trouble. When I try to get Norandex to fix one of the numerous problem, they give me the run around and I've never had any satisfaction with that company regarding the windows.

Larry - Homeowner - from 2005

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