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Silverline Windows Reviews And Prices

Silverline Windows Reviews

Explore Silverline Windows reviews on their most popular series, including the V1, V3, and the Coastal Watch Collection.

Company Information: The company is now owned by Ply Gem, and is typically sold in many of the big box stores such as Lowe's and Home Depot. Silver Line specializes in mainly low-end vinyl windows, which includes their V1 and V3 series. They do offer a number of different styles including double hung's, single hungs, casements, hoppers, awnings, sliders and bay and bow windows.

What They Sell: In general, Silverline does not make a very energy-efficient or durable window. They are probably okay for rental properties or if you're looking to flip houses, but other than this I would recommend staying away from them. The V3 series, which is their top-of-the-line window, is probably an okay mid range vinyl window. I would recommend an upgraded glass package or a sill reinforcement to help augment the long term strength of this window.

Availability: Silverline should be available in much of the eastern half of the country in the big box stores such as Home Depot. One of the nice things about shopping at Home Depot is the prices are quite low, most of the reps and distributors can't really touch the price because Home Depot does such amazing volume. The downside of HD is that they're not gonna offer the customer service or the quality of installation the consumer should be looking for with their replacement window projects.

Are Silverline Windows Any Good? The real issue with HD installation is that they subcontract out the work and pay a very low per window rate, which is a recipe for shoddy installation. Subpar installation with very mediocre windows is one way to really reduce the long-term value of your purchase. On the flipside, quality installation with "just okay" windows such as Silverline might not be the worst recipe. All in all, there are better windows out there than Silverline, but if you are on a budget, then you might want to consider this brand.

Company Rating:Silverline gets a 2.5 out of 5 stars based on 32 consumer reviews below.

Dane - Site Editor - Page Last Updated: March 28, 2024

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Silverline Windows Reviews :: V1 Series

The Silverline V1 series is Silver Line's entry level vinyl window. The V1 has a slimmer frame the the V3 and comes in a beveled main frame. The V1 can be ordered as a single hung, double hung, sliding window and sliding patio door. I would give the Silverline V1 Series Window a 2.3 out of 5 stars rating.

Dane - Site Editor

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Silverline Windows Reviews :: V3 Series

The Silverline V3 series is the slightly upgraded window from the V1. The V3 has a thicker frame than the V1, which should help with the overall energy efficiency. The Silver Line V3 series includes a few upgrades, more frame colors, and uses a colonial brickmold mainframe. The V3 comes in a casement, awning, duel hung, horizontal slider, and as a bay window configuration. I would give the Silverline V3 Series Window a 2.7 out of 5 stars rating.

Dane - Site Editor

Anderson Silver Line Windows Cost vs. Viwinco S Series

Hi Dane, first, I really appreciate the effort you give to maintain the site; it's full of info. I only wish I’d come across it sooner! I have a vacation home in southern NJ (right outside AC). It’s a duplex, and my neighbor & I are going to replace siding & windows. Thanks in advance for any insights you can provide.

We have 35 yr old Anderson Casement windows (10 units, 19 panels each, wood w/ vinyl capping). We received a handful of quotes, and I started doing research on the manufacturers as I wasn’t familiar with a few. Based on what I read on your site (and one other) – most of these windows are low/builder quality. I have attached two quotes, plus sketched out 2 others below.

LPR Construction: Anderson Silver Line windows, V3/3000 Double hung, all vinyl: $35,500 (ignoring $6k for the slider, and $8.5k for the steel front door)

Seashore Construction: Viwinco S series, Casement. Price of $21,130 (for one side of the house), $42k in total. ( ViWinco Windows Reviews )

Other quotes (not enough specifications to share physical quote):

Mi windows 1556 model, double hung all vinyl: $24,000

Alside Mezzo, al vinyl double hung: $24,700

Anderson Casement windows (wood, vinyl capped): $41,500

I am focused on quality (mid-range) but my neighbor appears to be chasing the lowest price. None would be manufacturer installed (getting composite quotes for siding & windows). I have contacted both Okna & Ideal today to obtain a quote &/or dealer referral.

Joe - Homeowner - from 2023

[Site Editor's Answer]

Joe, I think the Viwinco is the much better brand over the Silverline option. I think I’d stay away from all three of the lower bids. I’m not sure MI or Alside makes the sorta of window that will serve you well long term. Ideal and Okna though are both excellent brands!

Dane - Site Editor - from 2023

Silverline Windows Cost Quote

Hi, I have been using your website to research replacement windows for my home. I have a rental unit that needs 9 double hung windows. My part of the home needs 6 basement windows, plus 11 double hung windows.

I want the best value and was considering using 2 different types of windows for the 2 apartments.Total 26 windows I have a friend who can install them for $150 per window.

I can get North East 100 windows at a discounted price for what they have available in stock.

Silverline came to $333/per window for (material only)

Simonton Asure came to $440 for windows (material only)

Alside mezzo came to $640 per window with installation for double hung

Alside mezzo $775 per window for basement hopper including installation

I'm also looking at a Europe company BfO s 8000 series.

I would be so grateful for your recommendations and opinions.

Thank you for your time.

Melanie - Homeowner - from 2022

[Website Editor Reply]

Melanie, I will go through each window and give you my two cents worth:

North East 100 windows: I have never heard of them, so I would probably toss this bid -- in all likelihood a lower end vinyl window.

Silverline: Simply not a good window.

Simonton Asure: A good mid range vinyl window. I might get a glass upgrade and maybe a sill reinforcement to strengthen this window up. With the $150 for installation and upgrade costs, you would probably be looking at $650 per window all in here. This would probably be my pick of the lot.

Alside mezzo: A decent enough window, but the Asure with the upgrades makes for an overall stronger window than the Mezzo.

BfO s 8000 series: I have never heard of this company so I really can't comment.

Dane - Website Editor - from 2022

Silverline V3 Windows Cost

Hi Dane, I was reading the info on your website and wanted to reach out.

We're getting 14 double hung windows replaced, looking for cheaper options with a quality installation. Zip code 23456.

Right now we're at $4700 for VinylKraft windows from a new local company (they say the warranty is through the manufacturer).

And at $5900 for Silverline V3 windows from an established company.

We also had quotes for Pella at $12k and Silverton 5050 at $9800.

This will be mostly a rental home.

Based on what you've said about Silverline I'm a little iffy on getting them, and not sure about VinylKraft either since the installer company is brand new.

How would you go about deciding what is best for the budget. Do these prices sound like a fair deal?

Thank you so much!!!

Arthur - Homeowner - from 2021

[Site Editor's Answer]

Arthur, it is tricky recommending a window for a rental home. You want a low cost, but that comes with all sorts of potential problems. The Vinyl Kraft Trust Guard is a good budget / entry level window. So too is the Reliabilt 3900.

The Vinyl Kraft price is low enough that you could take a chance, but man, it feels like it could back fire as well. In say 80% of the cases, you will be fine with an entry level window that is installed properly. You might get 15 years out of them and have to replace.

You could also check to see if an Ideal Windows rep services your zip. They offer a good window at a fair price. Also see if there is an Okna window rep who carries the 400 series. This is a good window as well.

Dane - Site Editor - from 2021

[Arthur's reply]

Dane, thank you. That is what I suspected, but it was bringing us further above our budget. I ended up with somewhat of compromise cost between those options, as the Window installer has a single Vytex Fortis window that was no needed on another project and gathering dust, which was the right size, pattern, and had the tempered glass needed for one location, and would do the Sunrise windows for the other 9.

The price was for whatever is just below the Sunrise Restorations series, with the Ultra U Plus. Yeah, it took a little negotiating and collecting about 5 quotes to get focused in. Are there any big differences between the "Restorations" line and their other offerings? Visually, to me they looked pretty similar except for the locking mechanisms.

I don't have a good breakdown, but for 1 Vytex Fortis and 9 Sunrise Windows (all double-hung, with 6x6 contoured grids per pane, optiview screens, and brickmold capping), we are at $6,600 installed. Zip code is 22124 for your market research.

Arthur - Homeowner - from 2021

[Site Editor's Answer]

The Sunrise Restorations is their standard Sunrise window frame with some nice additional features, including a reinforced fibercore meeting rail and vertical sash, Max Edge spacer, foam filled chambers, tilt sash mechanism and high transparency screen. The Sunrise is a very good window, the Restorations is just a step above.

Price you were quoted sounds VERY good.

Dane - Site Editor - from 2021

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Silverline Windows Reviews :: 2900 Series

The Silverline 2900 vinyl window comes standard as a single hung and offers the following performance numbers (assuming the upgrade to the low e2 glass) - AI 0.13, VT 0.58, SHGC 0.34 U-value 0.35.

Dane - Site Editor

Silver Line 2900 Window

Hello I found you when I was google on the Silverline 2900 window, you state it's a basic window but we bought a house with this window and it's a $750,000 home near water with lots of winds and bugs, and the screens do not fit the window well at all there are gaps, we have been in contact with the company they state, well that's the way we make them my question to you is, what now any suggestions?

We bought thehome from a builder but the screens do have gaps I have asked if the screens need to be bigger or wider I was told no this is just how we make them I have had better windows and better screens, whats up with this company? thanks T Shea, in North Carolina

Trina - Homeowner - from 2022

[Website Editor Reply]

Trina, my advise would be to call up your local Home Depot, Ace Hardware, etc. and ask if they make or repair window screens. Often times, they do and you can measure the width and height and make an order either in person or over the phone. Once you pick them up, you can fit them into the windows themselves and boom there you go!

Tim - Site Editor - from 2022

Silver Line 2800 Series Question

Do the silver line 2800 series have polyurethane foam enhanced frames? Despite energy saving measures such as foam insulating sill boxes in the basement, sealing exterior doors, etc, the first floor of our home is drafty along the floor and uncomfortable to sit near windows in the winter. We're trying to decide if we should spend the money to replace our windows.

Our home is 4 years old and the builder tells us these are energy efficient windows. We have terrible condensation issues also even though the hygrometer (2 different hygrometers actually) reports our indoor humidity at 38 to 40% (tested in several rooms) with thermostat at 70°.

Thank you.

Yello - Homeowner - from 2019

[Site Editor's Answer]

Yello, the Silverline 2800 series would not come standard with the foam enhanced frame. You could order that as an upgraded feature. I've never heard anyone refer to anything that Silverline put out as energy efficient windows, but those are easily thrown around terms. In general, Silver Line is a builder grade window, not a quality window at all. I would have hoped you wouldn't have to replace your windows after only four years though.

The CR or condensation rating of the window is probably not all that good. Here is an article that might help.

Dane - Site Editor - from 2019

Silverline 2900 Series vs Soft-Lite Windows

What do you think about Soft-lite ARMOR IMPACT PLUS 5300 or Anderson 2900 series?

Bryan - Homeowner - from 2016

[Site Editor's Response]

The Soft-Lite Armor Impact Plus is a solid hurricane window, I am a fan. The Silverline 2900 is not a good window, definitely not a fan.

Dane - Site Editor - from 2016

Silverline 2900 vs Alside vs PGT

I need vinyl replacement windows in central Florida. I've gotten 4 quotes so far, the Simonton 5500, Silverline 2900, Alside Excalibur, and PGT 2200. They were all around $29000 except the Simontons, which were just about $5k more.

Miller - Homeowner - from 2011

[Contractor Response]

The Silverline and Excalibur aren't as good as the other two, I would eliminate them right away. The Simonton 5500 is average, and the PGT is pretty nice, a 4" frame and exterior flange. It's comparable to the Simonton, but with better DP and AI numbers. I sell more of them than anything else.

Dan - Installer - from 2011

Read more Simonton windows reviews.

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Silverline Windows Reviews :: 8500 Series

The 8500 vinyl window is a small step down from their "premium" 9500 series and uses a Low e2 glass package and includes exterior screens. It offers okay performance numbers - DP45 and U-value 0.30. The window includes dual weatherstripping, a tilt in sash, a constance force balance system and comes standard with the Super Spacer.

Dane - Site Editor

Silverline 8500 Series Bid

Tim, the Simonton 5500 series just dropped his price to $11,500 from $13,500 for 20 windows and I received a new PGT quote from another vendor for $11,072.00. However, the PGT person might be a little shady because he gave me another quote for Andersen Silverline 8500 for $7,250.00. The windows are Low E and I asked if they had argon gas and he said they didn't but could add for $20 per window.

He said that argon gas is a marketing gimmick which made me have doubts about his credibility. He's an Andersen dealer that is trying to push that line. Simonton might be the best way to go. What are your thoughts between Simonton 5500 and PGT 5400 series? Thanks in advance and I truly appreciate your insight!


Meredith - Homeowner - from 2018

[Website Editor Reply]

Meredith, way to get them to drop $2K off the price, that's fantastic and probably the best price you are going to get from either I would think.

The Andersen Silverline windows are not good quality products. Andersen bought Silverline, which has always been considered a cheaply built product. He is necessarily shady by saying that argon gas is a gimmick -- it might add another 8 to 10% efficiency to the windows but the gas will dissipate over time with any sort of seal leak or failure.

In terms of PGT 5400 and Simonton 5500 -- I'd say it's a wash. I would choose the company who you feel will do the best installation job and will stand behind their work if issues do arise in the future.

Good luck and congrats on whichever one you select.

Tim - Site Editor - from 2018

Silverline 8600 Series Options

Hi, my husband and I are looking to replace ten windows in our home and the contractor is talking up the Silverline 8600 series.

We haven’t been able to find a whole lot of reviews on these windows. We don’t have a lot of money to lay out and don’t want to have to worry about them in five years’ time.

Can you give us any sites with info/ reviews and or your professional opinion? Thanks.

Joni - Homeowner - from 2017

[Site Editor's Answer]

Hi Joni, usually on this site i recommend to most homeowners that they go with a mid range vinyl window from a credible and known manufacturer. However, if you are leaving your home in five years, you don't have to worry too much about the quality of the windows. However, you still want to get good installation because slip shod work could get you some real headaches come winter.

Here are some windows that you could consider. I would probably sneak the Silverline 8600 series in that list, although the 9500 would be my preference when it comes to the Silverline. If you are buying from the big box stores, go in and talk to the guys working the windows section and ask them what their favorite window is and what they would put in their house. Then go find your own installer with good references and experience.

Zen Karma
Soft-Lite Barrington
Sunrise Essentials
Simonton VantagePointe Series
Simonton Daylight Max Series
Ply Gem Pro Series
Milgard Styline
Silverline 9500

Tim - Site Editor - from 2017

Silverline Windows Reviews

I put in Silverline 8000-8500s 12 years ago. We had 28 of them, double hung, low-e coating, argon filled, all the extra features. The salesman said they were the best vinyl windows on the market, we didn't pick them because they were cheap. Within just a few years, we started having trouble. We started replacing sashes almost right away. They have a rubber seal that keeps the argon gas in and they leak and make the glass streaky. Also, the plastic pieces that keep them in their track get dry and brittle and start to break.

I will admit that they honor the warranty, but they do it stupidly. They won't replace the upper and lower sash together, but only one at a time. So they all fit poorly and we now have tons of drafts and upper sashes that won't stay up. I've talked to customer service a hundred times at least. I'm about to give up and I've started looking at windows to just replace these.

Jeremy - Homeowner - from 2012

SilverLine 8500 Series

The problem with the SilverLine 8500 is that it's priced too high. If it was cheap, it wouldn't be too bad, because some people want a cheap window. But they are priced like a good window. I'd look at Softlite of Gorells.

Steven - Installer - from 2009

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Silverline Windows Reviews :: 8700 Series

Silverline vs Wallside

I have received 3 quotes from 2 different company's on replacement windows. C&L Ward quoted 7 Silverline 8700 slider windows with one Anderson 100 series (because silverline doesn't make a window this big) with low e3 glass, argon filled. Windows price of $6,780. Also quoted a silver line 5802 patio door at $2,445 for a total job of $9,225.

The second company, a local contractor quoted us Norandex extreme 6000 sliders, with the exception of the front window would have double hungs on both sides again do to the size. Also low e3, argon filled. Window price $5,700. Patio door is extreme 311 with a price of $1,190 for a total of $6,890. Same contractor also quoted Amcraft Grand Estates Original, all slider windows low e3 argon filled, for $4,905 with a patio door at $1,465 for a total of $6,370.

I feel C&L Ward is unrealistic asking that price from what I have read here for Silverline windows. So I think I am down to the other 2 and not sure if you believe one would out perform the other. Or should we keep looking and get another quote. We live in Michigan. Thanks for any help and your time.

Eric - Homeowner - from 2017

[Site Editor's Answer]

Eric, I have to agree with you that Silverline is not a high quality window, despite the Andersen window name attached to it. I would not feel comfortable putting those in my own home and would have concerns that issues would arise beginning in that 6 to 7 year mark.

The Norandex Extreme window is actually a rebranded Atrium window. Atrium windows are okay, but they aren't the greatest windows out there. I would put Amcraft in that same general category as well. Kind of in that lower end of the mid range of vinyl windows.

I would get another bid or two if I were you. See if you can get a bid from a Simonton dealer on either the Impressions Series, the Reflections or Prism series. Also Wallside windows is local to Michigan and I think they offer a good mid range vinyl window that will be higher in price than the Norandex, but should offer some better long term value than the choices you currently have.

It boils down to this -- I hear from lots of consumers that their Atrium windows have done a good job for them and they are in year 15, but I also hear from others who begin to have issues with seal failure etc. and they have to deal with the cost and heachache.

Dane - Site Editor - from 2017

[Site Editor's Answer]

Dane, Thanks for the reply. We decided to go with Wallside. A few people I work with said they have been happy with windows from them. None who have had them installed are all that old, so longevity wise hopefully we get a good number of years out of them.

I called Wallside and they came the next day to give us a quote. $6,000 for 8 windows and a patio door. No pressure sales tactics which I was kinda preparing for. He did show us a sample window, only salesman out of the 3 who did. The only thing I would say they try to trip you up with is quoting a cash or financing price. To finance they say it is 0% for 5 years but the price jumps to $7,200.

Also the salesman did do the whole $14,000 but we have half off every window deal going right now. All in all 1 hour to write everything up wasn't bad. I'm not sure if he came in that low to beat the other bids I had or not but he came in $300 lower than the Amcraft window quote. We have a May 10th install date so hopefully the process goes smoothly.

Thanks again. I will be referring people to this site who are looking into windows. Tons of good info.

Eric - Homeowner - from 2017

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Silverline Windows Reviews :: 9500 Series

The Silverline 9500 window is their top end window and one that we put in our top rated entry level window. The frame is bulky and comes with double strength glass (strong but thick isn't such a bad combo unless you are dealing with small openings). The window offers an air infiltration of 0.14, DP45, U-value 0.30 - these numbers may improve a bit with upgrades that include argon fills in the glass and foam fill in the frame.

Dane - Site Editor

Silverline 9500 Series Review And Repair

Hi Dane, I purchased a Silverline window over 10 years ago, so it's no longer covered by the warranty.

I have a double hung vinyl replacement window from the 9500 series. 41 x 39. It says 6x 6 grids but there are 4 panes of glass in each row. It was purchased in July of 2011. One of the clips that holds the window in place broke off.

Would I be able to buy a replacement sash? I didn't know if the parts for this window were still being made and were still available. I also wondered about the cost. I was hoping it was cheaper to replace the sash, rather than having to replace the entire window.

Thank for your help.

Sue - Homeowner - from 2022

[Website Editor Reply]

Sue, my advice is to first search for a window dealer in your area and see if they can help you troubleshoot the issue. Google "[window brand] in [your city and state]" and see if any local companies come up who carry this brand of window. Shouldn't take too long to find a local dealer -- or to discover that no dealer exists. Call them up, explain the issue and see what they say.

If this doesn't work, I suggest you reach out to a top window repair person using a service like Yelp or Angi's list. Often, you can explain your issue over the phone, provide them with the series of window, and provide the measurements. Hopefully, they can tell you over the phone whether or not they can tackle something like this.

If these approaches don't work, you can always reach out to local window installation companies for "free bids." In the process of the bids, you can ask if they offer simple glass, sash, or frame repair.

Tim - Site Editor - from 2022

Silverline vs. Andersen 100 Series

I haven't seem to be able to find any Distributors of those brands in my area, Atlanta, Georgia. I recently had someone from Andersen Windows come out and she is giving me quotes for both the Andersen 100 line and the mid-level silver line brand which is a vinyl brand by Andersen. What is your take on vinyl vs wood windows given my needs, and what do you think of those Andersen brands?

Sam - Homeowner - from 2018

[Website Editor Reply]

Sam, the Andersen 100 composite window is a decent enough window. It uses the same basic frame as the Renewal By Andersen. I think I went with this window I would upgrade to a better glass package and see if I could do a reinforced sill or foam fills in the frame for some more structural support.

Pretty much everything from Silverline is junk. Their premium 9500 series with the same upgrades might be the only way I would recommend them.

Tim - Site Editor - from 2018

Andersen Silverline Bid

Hello, have been reading your website, thank you for all the great information. The issue I'm having is some of the vinyl brands you recommend are not in our area.

We live in the Moline, IL area and I would like your recommendation on mid range vinyl replacements for: double- hung and a quad casement window. Also replacing a patio door with French doors.

I have researched all kinds of windows and really who knew it would be this difficult.

A few years back replaced lower level double hung windows with the BEST vinyl our contractor recommended- they ended up seeming cheap as one would not stay closed at top without being locked from day 1.

A couple years ago replaced a double-hung bathroom window- went to the local contractor supply store and asked the salesman in the window dept. if it was his house what would he buy, Bought it - not happy with it- every time I try to open it to clean it.. it flips sideways and comes

We need new windows on the upper level but have put it off, just because I don't want to end up with worse than what we have.

Last week a new contractor came and their company uses Alside Mezzo - which after reading reviews- don't think we want.

We have another contractor coming tonight for estimate - on the phone they offered to use whatever we like- but they normally install Andersen Silverline - those don't get great reviews either.

Would appreciate your input on a mid range vinyl replacement that we can get in our area. ( I read your reviews on Milgard Tuscany - the local Contractor store lists that company- but when I go to the Milgard website they list they don't have dealers in our area???)

Michelle - Homeowner - from 2017

[Site Editor's Answer]

Michelle, the worst window in that bunch is the Silverline, which are poor quality with the exception of their premium series. The Alside Mezzo isn't bad, but it's nowhere near the top of my list when it comes to replacement windows. Milgard used to be available in the mid west and east, but now is really only available in the west half of the country.

You're going to have to do a little digging. Google "moline, IL polaris windows" for example and see what comes up. Recommended brands include sunrise, soft-lite, okna, polaris, zen, vytex, wincore, champion, and harvey.

I found this and it looks like they sell sunrise and soft-lite windows, but I'm confused who handles the installation. Might be a good first start!

Tim - Site Editor - from 2017

Silverline Windows Reviews

Hi Tim. I was looking to replace 7 55 yr old double hung windows in my house in north/central NJ. Was about to buy Andersen Silverline (9500 series), but after reading your website I thought I should look around some more.

Any suggestions for other options in my area? I am currently working with a contractor on a kitchen remodel, so if I need to purchase the windows through his account if not offered directly to the consumer, that's not an issue.

Mike - Homeowner - from 2016

[Site Editor's Response]

Hi Mike, I'm not quite sure what he has access to, but my top four vinyl window manufacturers on the east coast would be Okna, Soft-Lite, Sunrise, and Polaris windows - in that order. The companies are going to be more expensive than the Silverline for sure, but I always point out that from a long term basis, you will usually save money by going with a high quality brand coupled with proper installation. However, each of these companies has a number of models they sell, each of which has a different price point. I typically recommend going with the mid range option to get the best value for your dollar - so the Okna 500 model, the Standard Sunrise, the Soft-Lite Pro or Classic and the Polaris ThermalWeld.

Let me know if any of these recommendations works out!

Tim - Site Editor - from 2016

Silverline 9500 Window Review

I have a Silverline 9500 series in my basement and it has worked well - no air leaks and no issues to speak of. I installed it myself so I know it was done correctly. I think the biggest issue with consumers buying low end windows from the big box stores is that then also get cheap installation and that combination is not a recipe for long term success. I probably get 25% of my business fixing windows that have been installed incorrectly - gaps between the frame and sash and the window not plumb are the two most common mistakes I see.

So I think for alot of homeowners they could buy a so so window as long as the installation is done properly. Of course, I would prefer to see them get a mid range window from a good manufacturer but if the dollars aren't there I say make sure the thing is put in properly.

Don - Installer - from 2014

Silverline 9500 Window Review

I've put in a lot of Silverlines. I've heard a few people say they'll fall apart in a couple years, but I've never seen any trouble with them. The 1200 series is pretty awful, but the 9500 doesn't cost much more and is much much better. The biggest problem with Silverlines is that they're cheap, so they tend to get cheap installations. I haven't had any trouble with the ones I've installed.

Todd - Installer - from 2010

9500 Series vs Alside Excalibur

I'm getting replacement windows, is the Silverline 9500 better than Alside Excalibur Series? Any others I should look at?

Walden - Homeowner - from 2010

[Contractor Response]

If you're flipping or renting the property, those are fine, but if you plan to live with them I'd look at something better. Softlite, Okna, Gorell, Sunrise, Simonton, PGT, Great Lakes. They are all a lot better. If for some reason you're determined to get one of those, the 9500 beats the Excalibur.

Jeremy - Contractor - from 2010

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Silverline Windows Reviews | General Reviews And Prices

Silverline Windows Warranty Issue

Hi, I have Silverline windows (identified by the label in window track). A friend of our brother referred him - a solo installer. The window paperwork said Americas Best Choice The guy who installed them in 2001 never filed the WP8 insurance required by Texas Windstorm Insurance Association. After installing the windows he planned on getting the windows inspected but was (supposedly) in a serious accident and was severely injured. We never were able to locate him after that.

Now we want to sell our house and have finally a post-construction engineer to file the WP8 but we cant get the proper info on the windows. Ive called Silverline and gave the info on the label info on the windows but even these guys were not much help in determining if my windows.

Mary - Homeowner - from 2023

Sliverline Windows Complaint

Hello. I am trying to figure out how to replace a window that is fogging between the panes. What I know is that these are Silverline, were installed in 2015 and I have an order number. What I don’t know is who to contact, how to find out what kind of window they are, what to replace it with, etc. Can you please provide me with any advice? Thank you so much!

Denise - Homeowner - from 2022

[Website Editor Reply]

Denise, here is my "Silverline windows in [your city, state]" and see what comes up. Hopefully local companies or one of the big box stores. Call them up, explain the issue, and see if they can help you out. That's where I would start.

Dane - Website Editor - from 2022

Silverline Window Replacements

Hi. I just recently bought a house in the Brandon Oaks community in Indian Trail NC. The house is located in The Gardens section. I’ve recently talked to the builder and the window installers and found out that the windows are Silverline. Three of the windows have a broken seal and are cloudy on the top half only. Are you able to replace only that top half?

Thank you.

Anne - Homeowner - from 2021

[Site Editor's Answer]

Anne, a good window repair person should be able to replace different window panes - so yes, just the top half if that is what is required. I would search your area on yelp or even Craigslist for a top rated window repair person and have them give you an estimate for the work. Usually they will provide this for free.

Tim - Site Editor - from 2021

Silverline Windows by Anderson

Hi we built a new house 5 years ago. To my surprise the contractor used Silverline windows by Anderson. Wow the window frames have a huge bow they are the biggest mistake on our new home. Wind blows thru them hard to shut open easy but to pull them down. We had the builder and the rep from the supplier. Changed a few sashes but now still a work out to close and lock. Not a window I would ever let a friend purchase.

Is there a service rep besides the supplier who sells these in our area my zip is 12020. I would like to get a idea on how to get these windows user friendly. Thanks.

Rick - Homeowner - from 2020

[Website Editor Reply]

Rick, my advise would be to do a google search for "silverline windows in [your city and state]" and see what local companies come up that sell them. Call them up and ask if they can help.

Also, Silverline is often sold in Home Depot and Lowes. Their window department is usually staffed by some pretty knowledgeable people who may be able to help you as well.

I hope one of these options leads you to a workable solution!

Tim - Site Editor - from 2020

Silverline Windows Reviews

My bottom window sash on my silverline window broke. I would like to purchase just the bottom sash. Can I buy just the bottom sash?

Thanks for your time in this matter.

Richie - Homeowner - from 2017

[Site Editor's Answer]

Richie, call the window department at home depot and ask them if they carry silver line or if they know who does in your area…they can probably best direct you to see about ordering replacement parts.

Tim - Site Editor - from 2017

Silverline vs United 8000 Series

Hi Editors, I'm planning to replace the vinyl siding on my 25 year old two-story house and the Silver-line single hung windows that are on it. The house is about 25 years old with more than half the window seals broken and taking moisture. I am looking at the United 8000 series Double Hung windows with nailing flange and built in J channel. Will removal of the Silver-line window allow for the setting of the United 8000 without touching the existing jams and trim? I have sixteen windows and one slider to replace. Your thoughts on the 8000 series needed.

Jerry - Homeowner - from 2017

[Site Editor's Answer]

Jerry, United windows are more of a low end vinyl window and not a window that I would recommend putting in your home. They will certainly be better than your old Silverlines, but they're not going to off you the sort of long term value that you should be looking for in a window. I would prefer you get a mid range Simonton or a Ply Gem Pro over the United double hung.

Without seeing the existing windows, I couldn't say whether it would affect the existing jams and trim. Certainly a contractor could come out and tell you. I would get a few out there to get a consensus on this question and to offer up some additional brands and bids to compete with the United.

Dane - Site Editor - from 2017

Silverline Windows Reviews

Thank you so much Tim. That is great advice. It is interesting that last month I had one window company come, Unified Windows in New Jersey, and they only presented and pushed one brand of windows, Ultra Tite2, which I had never heard of. They wouldn't even discuss other brands. Plus their installation reviews online are mixed. So that is why my search continues. Based on your advice it sounds like I'm doing the right thing which is good to know!

Dennie - Homeowner - from 2016

[Site Editor's Answer]

Different companies are structured in different ways. United Windows makes their own vinyl windows, so that's all they sell. Other contractor type companies might be dealers for a number of brands. It totally depends, there is no single formula, which can make it even more confusing. Btw, United is probably a company you can pass in.

Dane - Site Editor - from 2016

SilverLine by Andersen vs PGT

Are PGT, top of the line windows and sliding doors, the SAME as SilverLine by Andersen? Thanks,

Dorothy- Homeowner - from 2016

[Site Editor's Answer]

Dorothy, I would say that PGT are good quality vinyl and aluminum windows. I don't think they are the BEST vinyl windows out there, but in terms of impact windows, they are very well regarded. I would certainly put PGT windows in my home -- although perhaps not their entry level models. Silverline, on the other hand, are considered relatively low quality windows. Andersen purchased Silverline in order to step into the vinyl window market, but the company they bought and the product that continues to be sold to consumers is not a high quality window.

Dane - Site Editor - from 2016

Silverline Windows Compliant

The guy that installed my Silverline windows is a friend of the owner of local company where I bought them from. Have you ever heard of being able to move the window panes within the frame while in the locked position? about a half inch each way and they move slightly up and down as well?

I guess even if a window was made to slide from either direction, I would not think there would be any movement in any direction regardless of weather they can be opened from either end. What is your take on this? It is almost as if the frame is too large for the window panes??

I have never seen such a crappy sash, I washed the two pieces of plastic out while picking the crap out from between and took about a half hour each window. I may as well have taken the plastic pieces off and put back on somehow. I have 30 year old anderson casements that have a solid sash that you can just swipe a rag across to clean them. I cant imagine anyone designing this two piece sash thinking it would be an ok thing to market.

Thanks for you help. I have tried to get the guy that installed them to do something, he says they all move around in the frames and that he could adjust the round plastic things at either side out further to make them stop further out from the frame, my worry is that by doing that would allow more air to get in.

As I mentioned there is already moisture on the panes now and in a few months it will freeze on the windows them selves, cant sit in front of the window, it makes ears hurt!

Lorelei - Homeowner - from 2015

[Site Editor's Response]

Lorelei, here are a couple of suggestions. First, have the person who installed them come out and see if he can make some adjustments to reduce the sash movement. There shouldn't be any play to the sash if it is properly positioned in the frame. Honestly, it sounds like the windows are poorly made and perhaps poorly installed, although I can't say for sure without seeing it.

This is my other suggestions. Call one or two local window companies and have them come out and give you a bid for new windows. Don't mention that you aren't in the market for new windows, just let them take a look and ask your questions as to the problem. It's a bit sneaky and I don't love giving out this advise (it feels disingenuous but not horribly so), but it is an option that gets a professional to your house and gives you a somewhat honest answer to your question.

In regards to the condensation issue, poorly made windows typically have a high rate of air infiltration, which means that cold outside air is able to pass through the window and into the house. This cold air lowers the surface temperature of the glass - the lower the temperature of the glass (compared with the level of humidity inside the house), the more likely condensation and ice occurs. The point at which condensation occurs is called the dew point, which is defined at the temp. at which condensation forms on a particular surface (again, as it compares to the humidity levels).

Dane - Site Editor - from 2015

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