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dane@replacementwindowsreviews.co
Atrium Windows Reviews :: 40 Series
Atrium 40 Series vs MI Windows
We are in the process of replacing 24 wood double hungs in our home in Virginia. Our contractor has quoted us $11.9K on the MI1650 windows. He quoted us $14.3K on the Atrium Series 40. My worry is that MI windows seem to not be rated very highly on this and other websites. How do you think they compare to the Atrium?
Franklin - Homeowner - from 2016
[Site Editor's Response]
Franklin, MI windows are considered builder grade for the most part. The MI 1650 series is actually not a bad window though. Its only of their best and I'd considered it a mid range vinyl window.
Atrium manufactures a decent enough window, but it isn't a top tier manufacturer by any means.
I think you should keep looking for a window that isn't considered a builder grade window. This is going to help you maximize your long term value for your home. I'd look for dealers or companies who carry Polaris, Sunrise, Okna, or Soft-Lite. All of these companies are going to offer better windows than what you currently have.
Tim - Site Editor - from 2016
Atrium Windows Reviews :: 100 Series
The Atrium 100 series is the company's lower end models that are available as a single hung, slider or as a picture window. They are available as either a replacement or as new construction windows. The Atrium 100 series isn't one that I would recommend to consumers looking for a high quality product.
I would give the Atrium 100 Series Window a out of 5 stars rating.
Dane - Site Editor
Atrium Series 150 or NT Windows W110
We're in Eastern Oklahoma and are building a custom home. Currently, our home has Atrium windows and we're debating between replacing them with the considering NT W110 series or the Atrium 150 Series. Both of these are new construction.
The W110 series is about $1K more in price so I wasn't sure whether that was worth the extra money.
Farah - Homeowner - from 2018
[Website Editor Reply]
Farah, in general I'd say that Atrium is a lower grade window than what NT makes. NT is often considered a decent mid range window, maybe just on the lower end of the mid range vinyl window spectrum. I would still rate than above Atrium, which is most often thought of as a builder grade window.
If it were me, I'd pay the extra money for the NT option.
Dane - Website Editor - from 2018
Atrium 130 Replacement Windows
I have been reading your comments regarding Atrium replacement windows. Is your concern with the efficiency or the construction/durability? I live in the Houston, Texas area and have been quoted Atriums 130 ultra low E glass with Argon. The pricing is very attractive, but I don’t want to have to replace these for the next 20 years. Your advice would be much appreciated.
Thanks in advance.
Marty - Homeowner - from 2018
[Website Editor Reply]
Marty, in general, Atrium makes a pretty average product. The construction of the frame, number of chambers, reinforcement of the frame walls, sill construction, overall fit and tolerances, quality of the components, etc. All of this plays into not only the energy efficiency of the window at the get go, but the durability and performance of the window at year 5, 10,15, and 20.
With small to medium sized picture windows, it is a smaller concern, but once the windows get large or when you have moveable windows, it becomes a bigger concern.
I would say this, if you do go with Atrium, I would only go with their premium series. If not, find a higher quality brand that may cost you 25% more now, but will save you 25% in the long run.
Dane - Website Editor - from 2018
Atrium Windows Reviews :: 300 Series
Atrium Aluminum 375 Series Windows
Hi Dane, I came across your website while looking for reviews on Atrium windows. We live in a 2 story home (built by Trendmaker in 2001) in the suburbs of Houston, TX and have a grand total of 38 windows we are looking to replace for the sole purpose of increasing energy efficiency. We have endured two meetings so far, the first with Renewal by Anderson whose quote of $130,000 had our minds blown, and not in a good way. The second was with a local company, Encore Windows, who sells several different name brand windows. Their quote was $43,000 for 38 double paned, low E4 aluminum windows by Atrium (375 series).
We decided to move forward with Encore. They have a lifetime guarantee on the product and installation (assuming they are around for a lifetime) and our meeting with RBA windows obviously made them look really good. While reading through your site and seeing that the average cost should be somewhere in the $650-$750 range with installation per window, it got me wondering if we are getting the wool pulled over our eyes & missing out on a better deal.
Houston is hot with high humidity and mild winters (for the most part). Our current windows are builder grade single pane aluminum with zero energy efficiency. We plan to be in this house for at least another 10-15 years & hope to improve on both our electric bill and the overall energy efficiency of our home by replacing the windows.
Can you A) make brand/model recommendations based on our criteria, B) tell me if the Atrium 375 series is a good choice for our home and C) let me know if we can get a better deal overall whether it be through a different vendor or brand?
It looks like it’s been awhile since the latest update on your website, so fingers crossed you are still around to answer some of my questions.
I sincerely appreciate your time!
Ashley - Homeowner - from 2018
[Website Editor Reply]
Ashley, hi, yes that Renewal By Andersen cost per window probably took your breath away (you could buy a house for that kind of money!)
I went to the Encore website and find it interesting that they don't even mention that they sell Atrium windows -- they list Andersen, Marvin, Pella and Jeld Wen.
I'm not a big fan of Atrium; they are more of a builder grade window in my opinion. I sometimes recommend them for flips or rentals, but they wouldn't top my list for long term value (or really be anywhere close).
This is a big project and I would recommend that you get a few more bids and make sure that you re getting the most bang for your buck.
Don Young makes a good aluminum window. I'd start here and get a bid from them.
I would google "sunrise windows in your city and state" and see if any dealers carry Sunrise, which is a very good vinyl window. Same goes for Okna, but this might be a long shot in Texas. Also Zen, which sells relabeled Soft-Lite windows.
I'd might get a bid on the NT Presidential Series, and from Milgard on their Tuscany. These two vinyl windows are a bit lesser quality, but I would put them solidly above the Atrium single hung 375.
In terms of cost, it's tough to say, but the array of bids will eventually show you the fair market price. New construction windows can be expensive on the install side, depending on what needs to happen on the exterior.
Dane - Website Editor - from 2018
Atrium Windows Reviews :: 3000 Series
Atrium 3000 Windows Review
Dane, the rep did tell me they use the Atrium 3000 windows. He said he hasvit, the owner has it and all the brothers have it in their homes and love it. Do you have any insight into that brand?
Again, we are not shopping for a Ferrari. To continue the car analogy, I am actually brand loyal to Honda!
Our home has cheap builder grade windows from 1995. I am thinking just about anything will be a vast improvement over what we have.
What say ye about Atrium 3000?
Steven - Homeowner - from 2023
[Site Editor's Answer]
Steven, it's a tough brand to analyze because its sold in the big box stores where most homeowners are having it installed by sub par companies or individuals. Given professional installation -- its a middle of the road brand -- which given non extreme conditions should hold up fairly well. I get a lot of complaints about Atrium windows at year 15 and beyond, but that could be installation error...
Sunrise is the better brand in my opinion, but obviously how the two bids come in will make a huge difference...
Dane - Site Editor - from 2023
Atrium Extreme 3000 Windows Cost
My husband and I have been researching replacement windows for about a month. So far we had Andersen give us a quote for $37,000 for 21 windows. We had another quote from Euro Tech for their Comfort Smart windows for $$21,000 and a quote from a private contractor for Atrium Extreme 3000 windows for $11,950. We are in our 70’s and we want to get our best bang for our buck. Can you please recommend a window or let me know what you would do? Thanks.
Roseanne - Homeowner - from 2021
[Site Editor's Answer]
Roseanne, the Comfort Smart windows for $21,000 sounds to me like an okay deal. Defintiely check out the reviews of Euro Tech for your area. I came up with a 4 out of 5 for them on most review sites, which is okay to good.
Atrium can make a decent to good window and the Extreme 3000 is I would say a decent mid range window. I would ask some hard questions of the private contractor in terms of his experience with this window over time and how often he has installed this window. His price is hard to get away from because if the windows begin to fail after 15 years and you have to re-upp at a similar price, you are not that much more in the hole than if you went with the Comfort Smart in the first place. My point is the Atrium Extreme 3000 and the Comfort Smart window aren't that far off one another in terms of quality. But I also don't want to steer you in the direction of some joker who is going to screw up the project and cause you a lot of headaches and unnecessary extra money...
Dane - Site Editor - from 2021
Atrium 3500 Series vs. Pella 250
We're in the process to replace our front door windows in our home. I have a bid on the Pella 250 from a local store and feel like I've done my due diligence.
The salesman at Lowes also recommended either the Atrium 3200 or 3500 window. Is the Atrium a better window or should I keep looking. I'm trying to figure out what is best bang for my buck. Thanks in advance!
Duff - Homeowner - from 2018
[Website Editor Reply]
Duff, the Atrium 3500 and Pella 250 are very comparable windows. Neither one is a great window, but they are probably some of the better options at a big box store like Lowes.
If you are going to stick with the big box places, call up each store in your area and and ask the window department guys which window they think is the best.
See what you come up this way. Because Lowes and HD carry regional products, it's impossible to say which windows are the best in your area stores.
Dane - Website Editor - from 2018
Atrium 3000 vs American Craftsman Windows
I don't like Jeld-Wen windows much, nor or the American Craftsman 8500 model.
If I went to a Home Depot, I'd stick to the American Craftsman 9500 series. Atrium windows are in general pretty decent. The Atrium 3000 series would be my preference; good warranty with glass breakage provision. Simonton is also a nice option, but usually more expensive.
Tucker - Builder - from 2009
Atrium Windows Reviews :: 90 Series
Atrium 90 Series
Hey Dane, I am in Raleigh, NC and am replacing 35 30 year old original constructions with new double panes. I originally settled on the Wincore 7700 series installed for $21,200. The install crew arrives and started to install and after the install of 8 windows, the informed me that the windows are all 1/4 too large and they can not continue.
Long story shirt, I have 8 ill fitted windows in my house that don’t match the original 27. The sales rep is now trying to get me to go to Atrium 90 series (I’m assuming he means the 8900 as said I am only interested in their top shelf window). The price for 35 Atrium are $24,500. The sales guy doesn’t know the new wait time for the correct size Wincore, and the Atrium are 5 weeks out.
Any thoughts?
One last question, as they jammed a 32” window into a 31.75” hole, do I need to worry about any damage to the frame of the house?
Dave - Homeowner - from 2021
[Site Editor's Answer]
Dave, sorry for the delay, I was traveling with family last week. That sounds like a nightmare. The Wincore 7700 is a nice window, but I don't think that Atrium is on par with them. Yes, if you do go with them I would only go with their top shelf offering and even then I might be pretty wary about the whole thing -- and he wants to charge you more??? What about a Simonton 5500 Reflections or Simonton Impressions 9800? Simonton should be availablel everywhere -- in addition I will send you my list.
If you would like our list, contact Dane directly.
Dane - Site Editor - from 2021
[Dave's Reply]
Hey Dane, thanks so much for the reply! Dealing with this has been a gigantic mess… the sales guy says the factory made the sizing mistake but the factory will not give him a new time frame on the correct size windows, which makes me think it may have been sales guy fault.
I would like a window at least as good as the Wincore 7700 and think I may need to continue using my current sales guy as his install team has done some damage to the inside window frames - I will attach a picture of what I mean below, which they will need to fix.
The only atrium I was considering is their top of the line 9700 series, but think that is off the table. It was also $3,000 more for the 35 windows.
Which of the simonton that you had mentioned would you say are on par or better than the 7700? I think that is one brand that my sales guy had originally mentioned to go with.
Here you can see that they couldn’t get the window all the way into the hole and it has separated the bottom from the side of the frame. We are worried that this is doing more damage than we can see in the 8 windows they installed.
Thanks again.
Dave - Homeowner - from 2021
[Site Editor's Answer]
Dave, I would run from whoever put that window in. It didn't fit so instead of shimming/thinning down the frame, which would have taken an hour to do, they jammed it in there. What's going to happen if they have another problem? If this were me, I would start from scratch and find an installation company that had STELLAR reviews, sold a high end product, and go with them instead of these jokers. I think it would save you money, hassle, and heart burn in the long run...
The Simonton Reflections 5500 and Impressions 9800 are two of Simontons top series and they are on par with the Wincore 7700 series, if not a bit better in my opinion.
Dane - Site Editor - from 2021
Atrium 4800 Windows Reviews And Prices
Atrium 4800 Plus vs. Pella 250
I've been doing some research on double hung replacements. Every time I think I have it locked down, I read about poor reviews and then its back to the drawing board. I've been focusing on the Atrium 4800 plus window, United Windows and Pella. My husband and I live in Lexington, SC where there is considerable issue of moisture and mold. I'd love to hear any suggestions you might have.
Joy - Homeowner - from 2017
[Site Editor's Answer]
Joy, none of the window brands you talked about are what I would say is a quality vinyl window. Atrium makes a decent window, but its a second tier vinyl window for sure.
Champion should be available near you and they make a quality vinyl window. Zen windows should also have a dealer near you and they carry good vinyl windows as well.
Additional window brands you might look at include Okna, Polaris, Sunrise, Kensington or Soft-Lite.
Dane - Site Editor - from 2017
Atrium Windows Reviews :: 8300 Series
Atrium 8300 vs. ViWinTech 6000
Hi Dane, I just received two quotes for replacement of my 14 residential windows. The first quote is for using Atrium 8300 series at a cost of $6986. From what I've read, that seems on the high side for a mid level at best window.
The second quote is for using ViWinTech 6000 at a cost of $4800. That seems reasonable but I believe that is a lower end entry level window. We will be in this home at least 10 more years. ViWinTech Windows Reviews
What is your opinion on these quotes and would you look to another brand? Price is an object and I don't need the best window, just a good one.
Thank you for your time!!
Phil - Homeowner - from 2019
[Site Editor's Answer]
Phil, while the prices are decent, I agree with you that neither the Atrium or ViWinTech window is really what I’d call high quality. The Atrium 8300 is a decent mid range vinyl window and $500 a window isn’t a bad price, but I’ll bet there is something better out there.
I would check to see if Sunrise has a rep in your area, even their entry level window isn’t bad. Same goes for Okna, their entry level window is actually quite good. I’d put Soft-Lite and Polaris in that same category.
You could also take a look at Simonton and Ply Gem, both of whom make reasonably priced windows that are well made for the most part.
Search for “sunrise in Fayetteville North Carolina” for instance and see if any local companies come up who carry the brand. Then call them up and have them come out and give you a bid.
Dane - Site Editor - from 2019
[Phil's Reply]
Dane, thank you very much for taking the time to respond and the great information. I've found a local contractor that offers Simonton windows at $475 per unit. I'm not certain of the model yet, he is coming out next week. Thank you sir!
Phil - Homeowner - from 2019
Atruim 8300 Series Window Quote
First, Thank you for taking time to read this. I have 2 rental houses plus my own home that I am going to replace the windows. I received a quote from my local building supply which sells Atruim series 8300 double hungs. I have installed these in another house and were happy with them.
I bought Anderson pro 70 series from home depot and installed in one house. Had problems with sashes being out of square and had to return several windows. Not going that route again.
I found a another supplier that sold the eXtreme 3000 window at a lower cost than the 8300 window. I found your site while researching and found the two were not the same window as indicated by the supplier.
I guess I am asking for your opinion on the Atruim 8300 series window. Is there another window available with the same specs that may be less expensive? Or do you actually recomend the 8300? The price for a 32 X 53 is $252.24.
I keep my rentals in good condition and will install the same window as in my own home. By the way I live in southside Virginia between Richmond and Raleigh.
Thank You.
H.P. - Homeowner - from 2016
[Site Editor's Answer]
H.P., the Atruim 8300 series is an okay vinyl window. I think with professional installation, the Atruim 8300 window is probably just fine, as you've discovered. I also agree with your assessment of the Andersen American Craftsman 70 series—not a good window.
Are there better options than the Atrium 8300 -- of course. Sunrise, Soft-Lite, Okna, HiMark, Polaris, Vytex, Zen, Wincore, and Simonton are all brands I like mroe than Atrium. But they are also going to be quite a bit more expensive than the price you quoted.
Tim - Site Editor - from 2016
Atrium 8300 vs. Atrium 3201
What is the difference between Atrium 8300 replacement window and Atrium 3201 replacement window? Does a higher number indicate better quality?
Karen - Homeowner - from 2018
[Website Editor Reply]
Karen, the 3201 double hung is typically sold through Lowes and is their low end vinyl window. I'm not an expert at all the replacement windows that Atrium sells (they have different product lines in different regions so it gets confusing). The 8300 double hung is the lower end double hung (there is the 8300, 8700, and 8900 series). I believe that the 8300 is going to be a slight improvement over the 3201, but not by much.
If you are going to go with Atrium, I would go with their premium line as opposed to their entry level series. Their premium series tend to be what I would consider a mid range vinyl window, which is fine for most homes if you get a good install on the windows. In the long run, spending a little more now can save you money in the long run.
Also, I would prefer you not go though Lowes for their installation only because it tends to be spotty with the way they pay out their subcontracted installers. That's not to say they don't have some good installers, but I would be wary about just rolling the dice.
Dane - Website Editor - from 2018
Atrium vs Wincore
Hi, I'm a manager of a 24 unit Senior Living Apartment building that was built in 1988-89. We are looking to replace with double hung vinyl replacement this year. I have quotes from 2 Building supply Stores in my area. They don't carry the same window brand so I am wondering how the 2 compare?
1st is Atrium 8300 Replacement series
2nd is Wincore 5400 series
Do you have any advice? The pricing is really close within $20.00 per window. I'm looking at 92 windows total. We are in Northern Pennsylvania, so we experience long cold winters with winds.
Thank you!
Carmelia - Homeowner - from 2018
[Website Editor Reply]
Carmelia, my big concern with both of these options is that the window series you are considering is the entry level option from each manufacturer. In general, I would give the nod to Wincore over Atrium and I would give the 5400 series the advantage over the 8300 series from Atrium.
But I would advise you to get pricing on Wincore 7700 windows, which I feel is a stronger overall unit that at least comes with a double strength glass, as well as some nice upgrades.
Same goes for the Atrium products, at least the 8700 Atrium is a bit more durable than the 8300 with a double strength glass.
With 92 openings, I would think your buying power would be strong. I would see if you couldn't purchase the 7700 Wincore for the price they gave you for the 5400.
If the supply houses won't negotiate, maybe it's time to get some bids from local dealers who have a lot more discretion when it comes to pricing.
The bottom line is I think you need a better window that will last longer and give you better energy efficiency. I'd collect four or five bids from local manufacturers. Send them over and I'm happy to give you my opinion.
All the Best.
Dane - Website Editor - from 2018
Atrium 8300 Window Series
Atrium has three levels of windows, the builder grade is the cheapest, the mid grade is sold in hardware and home improvement stores, and the premium windows usually have to come through a dealer; Can you tell me which grade the Atrium 8300 are?
Also West windows are available in my area, but I can't find any reviews on them?
David - Homeowner - from 2016
[Site Editor's Answer]
David, the Atrium 8300 is a step up from their entry level 8100 series. They also offer a 8500 and I believe an 8700 series. To be honest, I don't know the specific differences between the models. I would imagine that the 8500 and 8700 would be a bit sturdier, which I would recommend if you are going to go with an Atrium window. While they are one of the better options in the big home improvement stores, they are nowhere near the top in terms of vinyl windows.
I haven't heard of West, it looks like they are out of Martinsville, VA. I'm always wary of going with a company that doesn't have any online reviews only because there are so many that do -- no sense in rolling the dice if you don't have to.
Tim - Site Editor - from 2016
Atrium 8300 Windows Review
I had 25 Atrium series 8300 vinyl double hungs installed nearly a year ago. 6 of the upper windows fall down when opening the lower window making it very inconvenient to close and lock. what can I do?
Logan - Homeowner - from 2016
[Site Editor's Response]
Logan, that is nothing if not annoying. Who installed these? They should be able to provide some assistance since the windows have only been installed a year ago. If this isn't possible, you can call up a local window repair person (Craigslist or Angie's List) and pay for an hour of their time to come out and try to diagnose the problem. Hopefully, they can tell you what you can do to fix the issue. The other solution would be to call up a local Atrium dealer and ask them to give you a bid on replacement windows – obviously you aren't going to pay for replacements, but they might be able to provide you with a fix for your problem while they are out.
Dane - Site Editor - from 2016
Atrium Windows Reviews :: 8700 Series
The Atrium 8700 (and the 8900 series) is the premium series that is available as a replacement double hung, slider, and as a picture window. I think this "premium" series ought to be considered a mid grade vinyl window. I would give the Atrium 8700 Series Window a out of 5 stars rating.
Tim - Site Editor
Premium Atrium vs. Paradigm 8300 Series
Hello fellas, I was wondering if I could get some guidance on some replacements? I am looking into a high end Atrium double hung or Paradigm 8300 series or better. I live in Watertown, Ny (13601). Any help on quality or price would be greatly appreciated!
Travis - Homeowner - from 2018
[Website Editor Reply]
Travis, hey there, so both the high end Atrium double hung and the Paradign 8300 series are solid mid range vinyl windows. Not world beaters by any means, but they are definitely decent windows. I would probably give the Paradigm 8300 the nod over anything Atrium makes. Not by a ton...
Two places you might look if you wanted to get something a bit better include Okna windows and Ideal. Ideal is out of New Jersey and their premium Majestic series is often priced in the $500s installed (depends on the job of course but that's an average) and it has great performance data. It actually rivals some of the high end vinyl windows at more a mid range price.
There also might be a Soft-Lite dealer in your area and the Soft-Lite Bainbridge and/or Soft-Lite Classic is often a good window for the price. These would be my recommendations for your area.
Tim - Website Editor - from 2018
Atrium Windows Reviews :: 8900 Series
Atrium 8900 Windows Review
A local installer is recommending the Atrium 8900 series. Are they any good. Plan to lie in the house another 15 or so years. Thanks!!!
Brian - Homeowner - from 2022
[Website Editor Reply]
Brian, the 8900 series is Atrium’s high end double hung if I’m not mistaken and is what I would consider a mid range vinyl window. No Atrium window or door is a world beater, but their “premium” series are pretty solid when coupled with competent, professional installation. I would recommend you continue your search.
Dane - Website Editor - from 2022
Atrium Patio Door Reviews And Prices
Atrium Slider Patio Door
I'm looking to replace a slider patio door on a waterfront house (Northern Neck of Virginia). Need to find a door that can handle salt air. I know vinyl is probably best, but any suggestions on companies or what else to look for? How about Atrium from Lowes?
Heather - Homeowner - from 2016
[Site Editor's Answer]
Heather, Atrium is a lower end brand that is not bad, but also not what I would recommend if you want to get the best long term value for your dollar. I would suggest doing a quick search for local companies that carry the following brands: Okna, Sunrise, Soft-Lite, Polaris, Marvin, and Simonton. The Simonton may be available in your local Lowes, but maybe not. Doors can be expensive based on whether they are custom sized or not. I would get a few bids and see what you're looking at.
If you do go the Lowes route, I would suggest finding an installer using angles list, craigslist, etc. who installs windows and doors exclusively -- also who has solid reviews. Those big box stores subcontract out their installation and it can be pretty hit or miss with them.
Dane - Site Editor - from 2016
General Atrium Windows Reviews And Prices
Atrium Windows vs Sunrise
Dane, I did find a local vendor of Sunrise. They are coming out Thursday night to give me a quote. I also found out that my daughter's in-laws own this company and do window replacement. Crone Construction
Not sure of all the brands they carry but if I can keep the money in the family I am inclined to do that (as long as they have a quality product)
In one of the online reviews I did see where they provide Atrium as a brand. Not sure if they are equal to or the same quality as window world.
Dennis - Homeowner - from 2023
[Site Editor's Answer]
Sunrise is a great brand. I would put Atrium above what WW carries, which are typically MI Windows...but Atrium is perhaps a mid range window, not something I would put in my own home, unless it was a rental or a flip.
Crone Construction gets excellent reviews! The Sunrise is a very good window for the most part -- I always think its tricky dealing with family in this manner, but your point is well taken in terms of keeping the money in the family. See what their bid comes in at...and then let's go from there.
Dane - Site Editor - from 2023
Atrium Windows Repair
I have an atrium 32x60 double hung almond color window that A rock hit the bottom part and crack it. I also have a 32x72 double hung almond color window with the same issue. Do you sell just the bottom half and also I need screens for these also. If you could send me a price that would be great or a website that I would be able to order these from. Thanks!
Cynthia - Homeowner - from 2021
[Site Editor's Answer]
Cynthia, the best replacement window site is Swisco.com. I would check here first.
Dane - Site Editor - from 2021
Atrium vs Window World
We are going to enclose our porch and live in South Carolina where its hot and muggy in the summer and fall. We need 4 single hung or picture windows and 8 sliding windows. So far, we've looked at Atrium and Window World 6000 series. Which would you recommend?
Sara - Homeowner - from 2017
[Site Editor's Answer]
Sara, Atrium and Window World aren't what I'd consider a quality window, although Atrium's premium series might sneak into the bottom of that category.
Instead, I'd search for the following brands. Okna, Sunrise, Soft-Lite, Polaris, Custom Window Systems and PGT. These last two companies are from Florida and I would think they would have a dealer or two in South Carolina.
If these brands aren't available, take a glance at our best windows page and see if any of the other brands listed are available in your area.
Tim - Site Editor - from 2017
Builder Grade Atrium Windows
I built a new home in 2012 and it has what I would say are the builder grade Atrium series. The home is located in western Pennsylvania. I have had nothing but problems with air infiltration in almost every one of the seven (7) windows which are side by side double hung that are 60 inches high by 80 inches wide. I have three smaller Atriums that are 60 inches high and are 12 and 30 inches wide that do not have the problem of chimney air infiltration.
The Atrium rep has been to my home on at least 5 occasions to try and resolve this issue. He replaced all of the rubber gaskets that run along the bottom of both the top and bottom sashes. He put the little felt-like squares in the corners of each window. He has provided little styrofoam blocks for me to put at the bottom of each chimney in an effort to eliminate the air infiltration that occurs to no avail.
The air blows up the chimneys and can be felt where the top and bottom sashes meet both on the sides and in the middle chimneys. The one comment the rep did make on one of his visits was that it could be because of the way the windows were installed but since he wasn't present for the installation he could not know for sure. Do you have any suggestions to resolve this issue? Of course the builder says it's Atrium's problem and is of no help.
One of the reasons I'm even writing to you is because I was researching replacement windows for my home which is all of 4 years old and saw the reviews/your responses on Atrium windows.
Any assistance would be appreciated ~ Thanks in advance,
Kathie - Homeowner - from 2017
[Site Editor's Answer]
Kathie, I wish I could be of help, but I can't diagnose a problem without being at the site itself. You may want to call up one or two other local window companies and simply ask for a bid on replacement (not that I'm saying you need to replace the windows), but they could at least provide you with an unbiased professional opinion at no cost to you. This might provide some clarity, but I'm not quite sure it would provide you any relief.
It isn't rare for the installer and window rep to blame one another for air issues. Atrium builder grade windows do often have these sorts of problems.
- Site Editor - from 2017
Atrium Windows Reviews
I have Atriums and need to know about their warranty. How do I file a warranty claim? I have several that are defective. Thank You.
Lori - Homeowner - from 2016
[Site Editor's Response]
Lori, this is what I found...
Atrium offers a lifetime limited warranty on their vinyl series and doors that includes the unit components, frames and sills. The insulated glass units or IGUs are warrantied for 30 years, although after the first 15 years, the company pays out a percentage of the total replacement cost based on a formula they have devised.
The vinyl window warranty is transferrable to one additional owner and lasts for 10 years from the original purchase date. As with all warranties, there are limitations and exclusions that apply.
You will need to find an atrium rep in your area or contact the company directly. You could always try to contact them through the website, but I think it's doubtful whether they will get back to you.
I will post your issue online and hopefully you can find a local rep who can give you more specifics on the warranty claim.
Tim - Site Editor - from 2016
Atrium Window Repair
I have a high-e Atruim window that I installed myself...no prob there, but a lawnmower has broken the outer layer of glass on the upper portion of the window.... Is there a way to remove the upper and replace with the upper portion of an extra Atrium window we have that is a match for the broken one...?
Michael - Homeowner - from 2016
[Site Editor's Response]
Michael, you can call up someone local to your area and ask them what they would charge you to replace the pane, assuming the pane is the same thickness. They should be able to give you a quote over the phone. I would suggest calling two or three local guys to get the most information and the best pricing.
Overall, it may or may not be worth it, depending on the cost of replacement window.
Dane - Site Editor - from 2016
Atrium vs Ply Gem Windows
Dane, I have 15 rotting old Jeld-Wen windows that need to be swapped out. My builder will be installing whatever I buy and am considering Atrium, Sunrise, and PlyGem. We met with the Sunrise guy and I really liked their windows, but they were expensive.
The PlyGem Premium windows seem quite good, but I'm worried about the warranty. Do you have any recommendations on which of these brands are best? Or any additional recommendations of brands that I might want to consider here in SC?
Bennie - Homeowner - from 2015
[Site Editor's Response]
Bennie, you aren't alone with your Caradco window issues.
Atrium isn't a bad vinyl window, probably on par with Jeld Wen and obviously this didn't work out well for you. Their premium window series would work for you, but solid installation is the key to his.
The Ply Gem Premium is a good vinyl window, better than what Atrium sells in my opinion.
Sunrise is the best company of the bunch, but they will be expensive. I would try to find a way to stretch into the Sunrise Classic window. You will be thinking me come year 15 and no issues.
Tim - Site Editor - from 2015
Atrium Windows Reviews On Ellison
We bought Ellison windows for our remodeled home and our contractor told us that they are actually made by Atrium. So far, three of the transom windows have started to bow up towards the top frame and I have to assume that this is a manufacturing defect. The company, however, says that they will replace the windows themselves, but refuse to pay for the labor portion, even though they admit it's a manufacturing error. The contractor has tried to get in touch with the local wrap and iron out this issue, but now is even having a hard time getting a hold of the rep, who is obviously ducking him.
Wendy - Homeowner from 2011
[Contractor Response]
In terms of the quality of Atrium, they really are like all the other companies out there. They have an economy or entry-level window, a midgrade window, and a premium or high-end window line. The premium windows from Adrian I think are very good they're very well-made are strong and they're durable. Their mid range series are okay they're decent and their lower end or builder great are cheap and flimsy. If you purchased this entry-level window, that's no surprise to me that you're having issues with the windows bowing, although a smaller transom window, that is a little bit surprising to me.
Typically, window companies will only cover the labor portion of a replacement window for a year or two years after they're are installed. My notion is that your windows have been installed for longer than this and you will have to pay for the replacement cost. This is unfortunate, but typically the warranty does spell this out in some detail so it's one of those cases of buyer beware. At the end of the day, consumers need to purchase quality windows if they want something that is going to last.
Holland - Installer from 2011
Read additional Ellison windows reviews.
Atrium Windows Reviews
Atrium makes a solid window. They are sturdy and don't fall apart or get drafty after a year or so like the cheap ones do. I think they're better than Silverlines and most others.
Bill - Contractor - from 2011
Atrium Window Complaint
I bought 10 Atriums at Lowes. The installation cost seemed high, but I thought they performed well. However, less than a month later, we were having problems and couldn't get any help or answers from either Lowes or Atrium. When we finally got an Atrium rep to come look at them, he said it was an installation problem. Lowes finally sent a guy out and he said we had a humidity issue. We have mold growing around the windows and tons of condensation and when the wind blows you can see the blinds move. That isn't humidity! After four months, no one will fix it and they just keep blaming each other. I don't recommend Atrium at all nor would I buy anything from Lowes.
Emily B - Homeowner - from 2011
Atrium Weatherlok Windows
Does anyone have any info on Weatherlok windows?
John - Homeowner - 2011
[Contractor Response]
John, Weatherlok is actually made by Atrium but rebadged and sold as Weatherlok window. Atrium does this for a numerous of different window lines. One of their main manufacturing plants is in North Carolina. They may also have one in the Dallas area, but I'm not sure. As to the quality of the window, I couldn't say. Atrium get so so reviews.
Steve - Contractor - 2011
Atrium Vinyl Windows
Atrium has several levels of windows. The builder grade is the cheapest, the mid grade is sold in hardware and home improvement stores, and the premium windows usually have to come through a dealer. Their premium grade windows are great, especially the 890 patio doors and 2000 Series windows. You see some complaints on forums, but that is usually for the 200 series, which isn't a great window. Their premium line rarely gets complaints, and I've been selling them for over four years. I sell others - Kolbe, Andersen, Milgard - and I think the Atrium gets you the most bang for your buck. Their lower end windows are awful, but all lower end windows are. A premium window is going to last longer, look better, and have fewer problems.
Barry - Window Dealer in Washington State - from 2010
Read more on Milgard windows reviews.
Atrium Replacements In Riverside
I'm considering replacement windows for my home in Southern Cal. I have to stick to a budget but I need something that will hold up and be pleasant to live with, I've heard plenty of stories about bad windows since I started looking. I heard Atrium was good, then I saw some bad reviews. Same with Madison and Alpine. I can't spend a bundle but I want a decent quality. Can someone direct me to some site that rates or compares windows?
Rose - Homeowner - from 2010
[Contractor Response]
Atrium is a good product, not a premium window but better than average. They are better than the others you mentioned, certainly. I'd also look at Superior or GreenWorld, good price with a great warranty. I don't know of somewhere you can compare a bunch of ratings.
Jeff - Contractor - from 2010
Atrium Windows Or Polybau
Atrium makes good windows, but there are others that are just as good and a lot cheaper. Polybau and LBL make good windows which are a lot cheaper than Atrium. You're replacement windows cost are going to be artificially high based on the brand as opposed to the quality.
David - Installer - from 2008
A Satisfied Customer
I don't understand these people who don't like Atrium windows. They are the best ones out there. They are worth the price, they look good forever and after 6 years we haven't had any problems at all. They still glide smoothly and aren't drafty at all. My friend purchased Milgards not long after we got our windows and they are losing their color already. The price is higher than a lot of other windows, but you'll save money over the years because they last a long time and don't have the problems that other brands do.
Alex - Homeowner in California - from 2008
Mediocre Product
There are hundreds of mid-grade windows that came out when the Low-E argon filled vinyl craze hit. Like all the others, they are a mediocre window at a premium price. There are better options available, but if that's what you want, then shop around. With hundreds to choose from and thousands of installers looking for work, you can always get a better deal.
Larry - Installer - from 2008
Related Topics: Window World Reviews