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Sun Windows Reviews
Sun Windows Cost: $$/$$$
(2/3 out of 5)
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dane@replacementwindowsreviews.co
Sun Windows Reviews
Dane, found your site when I googled Sun Windows.
My home was custom built in 2000. I was strong armed out of Anderson and Pella windows by builder and sold Sun windows. They have been terrible from day one! I honestly thought they went out of business! Our only contact was a business card from their rep Floyd...after a couple calls with complaints he ghosted. We assumed the business went out of business. We simply never open our windows, because they won't close correctly if you do!
These windows are terrible! Fast forward to 2017, we are empty nesters have a 5 bedroom home that we want to sell. Problem is, we have to replace the windows here and there throughout the house. We don't want to spend a ton. I found out Sun is still in business...do I use them for the 3 or 4 really jacked up ones?
Or go with a reliable company? We have 25+ windows. Custom built home...
Becky - Homeowner - from 2022
[Site Editor's Answer]
Becky, I think the only way you go with them is to ask them for a bid on the new windows and they take a look at the old ones and can provide you with some satisfaction on that end. If not, don't go back and give them your business again. That just doesn't seem right.
I think what you do is find a decent window that matches the look well enough to sell your home and gets the job done. I'll throw out a number of brands: Simonton, Wincore, Milgard, PGT, Sunrise, Okna, Vytex. Since you are leaving your home, you don't want to get a high end vinyl window, but maybe a nice mid range vinyl window that you could spend $400 installed per window.
Sorry to hear about your issues, that isn't fair of your builder to stick you with problems like that.
Honestly though, are you sure you even need to replace your windows? The new buyers might want to do it themselves and replace all of them with really good vinyl windows. Tough to know and obviously not my field of expertise.
Tim - Site Editor - from 2022
Sun Windows vs. Jeld Wyn
Hi Dane, I'm writing you in regards to 16 year old Jeld Wen windows in my home. I've heard not so great info about them and am experiencing some of that not so good, first hand. I have a casement window on the second level floor - just one window. The bottom of the aluminum clad wood window is completely rotted. I've been told by one other company that these windows are known for that as they collect water and there's no way for the water to escape the window, so it begins to rot. What can you tell me about these windows?
I also am learning about the Sun brand window. Are any level of windows they carry worth the price as compared to Jeld Wyn? I know that down the road I'll need to replace the main 8 windows on my house. I want to make an informative and good decision on the best window within my budget.
Thanks for your time and service!
John - Homeowner - from 2021
[Site Editor's Answer]
John, I can't speak for Sun Windows one way or the other. I would definitely advise you to get a couple more bids to compare it to. Brands to consider include Okna, Soft-Lite, Sunrise, and Polaris.
These are going to be better than Sun, but also probably more expensive. Getting the mid range vinyl window from the brands I just mentioned is a great way to go and is the tried and true way to get a very solid window that will last for 20 years.
You are correct that each window company makes different models, typically an entry level, mid range and premium. ( Average Cost Of Replacement Windows ) I typically advise the mid range for maximum long term value.
Dane - Site Editor - from 2021
Sun Windows Reviews
I'd like to know if you have heard of any problems with the functional performance of Sun double hung windows. Several of our double hung refused to open, became heavy and if we did manage to lift open the window they would slam down from the weight of the window. This became dangerous. We contacted the company and they sent out their sales rep to replace a small plastic something or other in the sash area. It was not a small job doing this replacement.
We've contacted them a second time since, as many more of our double hungs have failed and cannot open. The representative admitted this time that the part was defective and that they would send someone out to replace the part in every window with a newer version. We are still waiting.
When we agreed to purchase Sun Windows of Owensboro, Ky., I told them that I open windows often and they assured me that Sun Windows would stand up to the job. At the time I was unimpressed by Pella windows from having their windows in our other house, as their service demanded I send in $50.00 before they would consider even coming out to the house. I also liked the idea of giving a local Kentucky company some business as opposed to Pella or Anderson.
Of course I have regrets now because of their slow response to our problem and the fact that there is a problem. The windows were one of our larger $$$ items when we had to rebuild this house. The first house burned to the ground six years ago. We rebuilt basically the same house but went with Sun Windows. Actually, only 5 years later and we are having all of these problems with their double hung windows.
Just wondering if we are the only people with this problem?
Monique - Homeowner - from 2019
[Site Editor's Answer]
Monique, I haven't heard of others having problems specifically with Sun Windows, but I will certainly post this on our Sun Windows reviews page for other consumers to see. I'm sorry that you are having these issues and I hope that Sun will handle your problems and do right by you and their other consumers.
Please let me know how the company handles this and I will be sure to post any additional information you send!
Dane - Site Editor - from 2019
Sun Replacement Windows Sash Kit
Hello Tim, thanks for responding. None of the companies that you mentioned seem to be available here in SC. I have another option and wondered what you think of Sun Windows. They are wood with extruded aluminum cladding and I am considering their sash kit. Just includes the rails and sashes. My Windows that I have do not have any rot or other deterioration in the frames. I should be able to get a good color match on the trim and I could paint the inside to match the color of the trim in the room they will be installed. The company is located in Owensboro, KY. A contractor I have been talking to has just put some in on another job and was very pleased with them.
Keith - Homeowner - from 2018
[Site Editor's Answer]
Keith, I haven't heard much about Sun Windows, but I feel like everything I've heard is more or less positive. Sash replacements can be tricky, the guys who know how to do them, do them often, and are working with plumb openings do them well...I have also the other end of the spectrum, so I would recommend asking lots of questions of the installer to make sure he or they are confident about the project.
Wood windows are nice because they can be painted to match so that's a nice plus. At the end of the day, a wood window won't offer as good of energy efficiency as a vinyl window, but in your case I think it works for you.
What are they charging you for the sash kits and installation just out of curiousity?
Dane - Site Editor - from 2018
Sun Window Review
I'm building a new home and it's very important to me that it's environmentally responsible, radiant heating, SIPS, etc. In our small Midwest town there aren't a lot of places to get green building materials, but not long ago we were able to go to an Open House and they had Sun Windows. I was really impressed. It was close to freezing outside and when I touched the window it didn't feel cold at all. I heard that they are family owned and based in Kentucky, but that's all I really know about the company. From what I could see, they only have aluminum exteriors and wood interiors, and I didn't see a triple pane option. Does anyone know if they are any good?
Kevin - Homeowner - from 2017
[Site Editor's Answer]
I'm a dealer for Sun Windows based in Austin, Texas. I sold Pellas for over ten years, and one of the reasons I switched to Sun Windows was because of the extruded aluminum exteriors. A lot of companies use rolled aluminum, and the extruded metal makes a stronger frame and sash and holds up much better when there is hail or other bad weather. They also have a powder coat, instead of the more common baked on paint, which lasts longer. If you're close to Kentucky, you can go to the factory and they will show you how they're made. Sun is a very good company, and they offer several glass options including triple glazing.
Martell - Sun Window Dealer - from 2016
Sun Windows Reviews
Six years ago I replaced my original windows with some from Sun Windows and I love them. I honestly can't tell you if their customer service is any good, because we've been problem free since day one. It's hard to find info about them online, because they're a small regional company and they can't compete with the big guys as far as publicity. Honestly, the less you can find the better, since most people don't bother with reviews and forums unless they're mad about something.
We looked at Andersen when we were shopping, too, and a friend of mine was getting new windows at about the same time and he went with the Andersens. He's had a lot of issues with his, and I'm sure glad I went with Sun.
Hillary - Homeowner - from 2016
Sun Windows vs Soft-Lite Pro
I'm not really sure what I'm going to go with. I have a 20 year old home in Kentucky, and I'm looking a a vinyl Softlite Pro and a wood clad from Sun. The prices are about the same, but they are very different windows and I'm not sure what to do. I know that in general, wood is considered better, but is a lower-grade wood window better than a vinyl that's better in quality?
Gary - Homeowner - from 2010
[Site Editor's Answer]
What's better really depends on what you're looking for. Vinyl is generally going to give you the most value for your money. It's energy efficient, low maintenance, and fairly inexpensive. Wood is going to cost more, but most home owners think it looks better.
Holland - Contractor - from 2015
Sun vs Pella & Lincoln Windows
I was looking at windows from Sun. They are clad in extruded aluminum, like Marvin uses, which is a lot better than the rolled cladding that Pella uses. The dealer I've been talking to recommends the Sun for my double hungs, but prefers casements from Lincoln. The only thing I don't really like about Sun is the compressible PVC jamb liner. Marvin used to use that too, but upgraded the design years ago.
[Same Consumer 1 Month Later]
I don't think I'm going to go with Sun. I still like them, but I'd like something a little better in quality. I can't quite afford Marvin windows but Lincoln makes some I like, and I also have been thinking about the JeldWen Siteline EX. The Lincolns have PVC under the cladding, and the Siteline have treated wood, and I think I like the wood. The Suns do look great, though, and if my budget was a little tighter I would definitely choose them.
Macy - Homeowner - from 2014
Sun Windows Reviews
I saw some Sun's at a local building supply store and I really liked the looks of them. I looked at the website and they say that they are an "affordable alternative" aluminum clad window, but I had quotes for them and several other brands, and M & W Mira and JeldWen's Siteline EX are both cheaper. Marvin, Pella, and Andersen were all fairly close in price, and way out of our budget. They look like they'd be solid performers, but I don't know if they are worth the money.
Craig - Homeowner - from 2010
Sun vs ViwinTech Windows
I'm replacing some windows in my home soon, and I heard about Sun windows and decided to look into them. They're been around for 30 years, and are based in Owensboro, Kentucky. That's about all the info there is on them. It's hard to imagine a company around that long, and there's no solid information on the web. I guess that means people are reasonable satisfied, because people who are mad usually complain. I'm looking at the DH54, but I've also gotten a quote on ViWinTech cs6000. The ViWinTech is a little more expensive but comes with aluminum screens, and their lifetime warranty includes 3 years of glass breakage. I wish there was more info about Sun online.
Roger - Homeowner - from 2010
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