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American Jewel Windows Reviews

Read 14 American Jewel windows reviews from consumers, contractors and professional installers. Get sample pricing using our replacement window calculator or find American Jewel window prices.

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American Jewel vs MI Windows

Hi there, I want to replace an old bathroom metal frame slider window. I have quotes at the same price for an American Jewel 1500 vinyl double hung with standard double insulated clear tempered glass. For the same price, I have an MI Windows and Doors series 1555 vinyl double hung insulated glass. Which window is better? I see many of your reviews do not like the American Jewel.

Trudy - Homeowner - from 2016

[Site Editor's Response]

Trudy, neither MI or American Jewel tend to get very good marks in terms of a quality vinyl replacement window. You are obviously on the East Coast and there are some nice options, including Soft-Lite, Sunrise and Polaris. These three vinyl window manufacturers should be available through one or more local companies who service your area. I would suggest continuing your search in order to at least see how the prices compare, they are going to be more expensive, but I can pretty much guarantee that these windows will provide better long term value for you over time.

If I had to pick between the MI and American Jewel, I would have to go with the American Jewel windows. The performance numbers on their website at least are pretty good. However, I think you can do better for hopefully not THAT much more in terms of cost.

Dane - Site Editor - from 2016


American Jewel vs Vytex Windows

I have two estimates and have been looking for mid range windows. Vytex Georgetown or American Jewel 3000 series. Which would you recommend?

Donna - Homeowner - from 2015

[Site Editor's Response]

Hi Donna, thanks for the question. I think Vytex makes a good window, but not necessarily the Georgetown model, I would suggest either the Heritage or Fortis models.

I've never been a big fan of American Jewel, but I checked out this page on the American Jewel Double Hung and with the upgraded glass option at least the U-factor of .22 and the air infiltration of .08 is pretty impressive. Assuming you can afford the glass upgrade and you are comfortable with the installers, I would go with the 3000 series.

http://www.ahc-inc.net/windows/aj/webpages/americanjewel.htm

Tim - Site Editor - from 2015


American Jewel vs Harvey

I'm considering either American Jewels or Harvey Tributes. I want them to last a long time. The American Jewel dealer says that one of the sizes I need, 36" by 45", doesn't come in a casement so I have to use a slider.

Lucas - Homeowner - from 2012

[Contractor Response]

Harvey is better all around; quality, service, everything.

Wayne - Contractor - from 2012

[2nd Response]

I don't love either of them, Harvey has really thin walls and pretty high air leakage, but the American Jewel is even worse. You can get much much better windows for close to the same price. Look at Okna 400, Polaris Ultra, Sunrise Essentials and the Gorell 5100.

Matt - Contractor - from 2012

[3rd Response]

I'd be worried about the design and quality of a window that has to limit the width of their casements like that. American Jewel is low quality, you can do a lot better without even spending more money. Harvey isn't great either, but better than American Jewel. They do make a wider casement but it isn't good quality. If you pay a little more for a good window, you'll find it lasts for many more years with a lot fewer problems, and you're also paying for customer service in case something does break.

Brian - Installer - from 2012






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Their Double Hung Window

I'm thinking about the American Jewel double hung window, with Heat Shield and krypton filled triple panes. Any opinions on them?

Barry - Homeowner - from 2010

[Contractor Response]

It looks good on paper, decent stats, but the frame is cheap and falls apart. There are tons of better ones.

Bill - Contractor - from 2010

[2nd Response]

I don't install American Jewel, the frame is flimsy and cheap. Choose something else - Simonton, Milgard, Okna off the top of my head.

Matt - Installer in New Jersey - from 2010


Contractor Opinion

I'm a carpenter and I've put American Jewel windows in dozens of homes over the last few years. I've heard some bad things about them but I want to say that I like working with them. It's easy to get a person on the phone when you have a problem or a question, but I've never had anything significant. Just last month I was putting some into a home and had a problem with one of the grids, and they sent someone out to fix it the same day. I could get windows from anyone but I always try and get customers to use American Jewels because their service is unbeatable.

Keith - Carpenter - from 2010


American Jewel 1700 Series

This is my first home, and I need new windows but I don't really know what I'm doing. I want something good, I'm planning to live with them for a long time, but I don't want to go crazy with the budget. I have a bid on the American Jewel 1700 series, Thermal Gate, welded vinyl and foam filled frame and enviroseal spacer. Are these pretty good?

Lawrence - Homeowner in New Jersey - from 2009

[Contractor Response]

I really don't ever recommend American Jewel. You can get something truly good like Okna, Gorell, Andersens, without spending a lot more money. A good window is an investment, you'll find they lower your energy bills, create a more pleasant home, and offer better value. American Jewels will have to be replaced in a few years and you'll struggle with problems long before you give up and replace them.

Kerry - Installer from 2009


How They Stack Up To Simontons

I'm a Simonton dealer, but I used to work with American Jewels. In the 1980s they had a heavy frame and were a decent window, but now they use designs with weaker frames and they are flimsy and fall apart. BF Rich is better than them and about the same price. Personally, I like Simontons, that's why I sell almost nothing else. Their best lines, the 5500, 6500, 9800, and Prism Platinum. These are much better as far as window quality, company reliability, and customer service. I can sell any window I want, I'm an independant dealer, but I can't be successful if my customers aren't happy so I try and steer them towards Simonton. I would avoid American Jewel.

Bill - Window Dealer - from 2008

Read additional Simonton windows reviews.


American Jewel Windows Complaints

In 2006 I put American Jewel in my home, 13 double hungs and 2 casements with cranks. The numbers on them looked good and they had all kinds of features that sounded great, so I went ahead. Almost immediately, I regretted it. When I open or close windows, they seem loose in the frame. Some of the sashes don't stay up, some of the locks don't work. Only two years after I put them in I decided they should be replaced with something better, but it's almost impossible to get anyone on the phone and they never return messages. I've called and called, no one cares.

Paul - Homeowner - from 2008


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