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Cascade Windows Reviews

Read 13 Cascade windows reviews from homeowners, contractors and installers and get informed opinions on the quality of their windows and customer service. The company merged with LBL Windows back in 2009.

Have a question for our site editors, Dane or Tim? Email them and let them answer your specific project questions. Make sure to include your email address so they can get back to you directly (we never use or sell your email, we promise.)

Cascade And LBL

Hi Tim. I understand that LBL is out of business and that Cascade only bought the assets and not the liabilities. My question is more to do with how do I maintain the exclusive window screens that are hide and slide screens. They were patented and no one else makes them.

I need to find out how to take out the screen for cleaning and maintenance.

Some of mine are broken and will not be able to be repaired. The ones that do work, I would like to have any information about how to remove and clean them.

My windows were purchased and installed in 2003 and we are in Hawaii.

Any thoughts?


Dolly - Homeowner - from 2019

[Site Editor's Answer]

Dolly, those hide and slide screens should come out relatively easily. I'd call up my local hardware store and ask if they replace screens and if they replace hide and slide screens. If not, ask who does. If that doesn't yield any results, I would go on yelp and find window repair people and call them up and ask that very same question. Hopefully, one of them can help you replace the screens without too much expense.

Tim - Site Editor - from 2019

Cascade French Door vs. Renewal by Andersen

Dane, visited your very helpful website and appreciate your insights.

We would like to replace a French Door arrangement from our main level out to our deck with a sliding glass door. We are considering a local distributor who sells Cascade windows/doors versus a Renewal by Andersen sales promotion in the area.

Our local distributor 2 replaced sliding glass doors on our lower level when we bought the home in 2011, and we are pleased with the products.

Read mixed reviews of the RbA in this area. Any general guidance vis-a-vis the basic products? Rough measure: 69” W by 77” H.

JR - Homeowner - from 2018

[Site Editor's Answer]

If you can afford the Renewal go with that, most consumers simply can't afford them and honestly I think they are overpriced myself. Cascade makes a decent product but nothing remarkable. Have you gone to Home Depot and got a quote on an Andersen door? They make a nice vinyl or vinyl clad french door that you might want to check out. Sunrise, Okna and Soft-Lite also all make a nice french door that should come in a wood laminate interior and will offer better energy efficiency that any of these other doors and will be less expensive than a real wood clad door.

Dane - Site Editor - from 2018

Cascade Window Pro vs Milgard Style line

What is the difference and which one is better: Milgard style line or Cascade window pro. These will be replacement windows and glass door. I live on the Oregon coast. Thank you for your help.

Mary - Homeowner - from 2016

[Site Editor's Response]

Mary, I have very little knowledge of Cascade windows. I would say that the Window Pro is probably on par with the Styleline, but that is only because the Styleline is Milgard's entry level window. Here is information on the Milgard window. How do the two windows compare pricewise?

Milgard's Styline is a thinner framed, more modern looking window with uneven sightlines and more glass than the Tuscany. It doesn't have a vent lock or weep hole covers, and features an elevated locking mechanism. It is less expensive than the Tuscany (about 10%), largely because the increased glass makes it less energy efficient. It's a great choice for smaller windows openings or if you just can't afford the Tuscany.

Dane - Site Editor - from 2016

Cascade vs Simonton Windows

We live in AZ.We are looking to replace 2 double wide windows on our west side to cut down on the heat from the sun & save on air-conditioning, We have an offer from Home Depot for $2000 & one from Lowes at $1,157. That is a big difference. We don't want to put in something cheap that does not work well. We have 2 friends recommending Home Depot & claim they do work well. Home Depot puts in Simonton & Lowes puts in Cascade windows. Both promise lifetime guarantee. What is your recommendation?

Eileen - Homeowner - from 2016

[Site Editor's Response]

Eileen, I have to tell you that I'm not the biggest proponent of Home Depot or Lowes installation. These two superstores sell some okay windows, the Simonton brand being one of them. Cascade's reputation is not as strong as Simonton. In general, these two companies manufacture mid range vinyl windows, which isn't necessarily a bad thing. It is in the installation portion that gives me pause. Both of these stores typical use subcontractors that are paid by the window, meaning that the subcontractor is incentivized to go as quickly as they can, which can lead to less than ideal results.

I would get a few more bids if I were you to see what local companies in your area charge. Based on your mention of Cascade, I'm assuming you are in the western side of the U.S. I would do a search for local companies that use Milgard Tuscany, Amerimax Craftsman Portrait, and Anlin Del Mar windows. See how their mid range vinyl window price quotes compare to the HD and Lowes - these are the company's mid range vinyl window models.

I think you would be much better served in the long run to go with a local company with a good reputation that sells a better quality vinyl window such as the ones I listed.

I know I didn't answer your question, which I hate to do, but I'm just not sure how to answer it. That is a huge price difference. Simonton and Cascade each manufacture a number of difference vinyl window series, so that is going to play a big part in the price quote.

Dane - Site Editor - from 2016

Cascade Windows In My Area

Anyone please have experiences and pictures of cascade windows. I need to know and see examples because the web site is awful. It dosen't have any measurements etc?

Bill - Homeowner - from 2015

[Site Editor Response]

Bill, I don't have any pictures of Cascade windows, however I took a look at their website and did find some pictures under the "Dealer Portal" section, but they were pretty generic and I don't think they would probably help you much. My suggestion is to find a Cascade window showroom where you could visit and see the windows in person and check out the features, components, etc.

I assume you live in a place where they sell a lot of these windows; the company has factories in Spokane WA, Salt Lake City UT, Portland OR, and Tempe AZ. If you go under "Dealer Locator" and put in your zip, they should come up with some results. The results seem to include whether there is a showroom - I'd start here.

Cascade is not a top end vinyl window or door manufacturer IMO. I'd say they are right on par with Jeld Wen. I would suggest getting bids from several west coast companies (in addition to Cascade) to give yourself some more options and a better idea on fair market pricing. Milgard, Amerimax and Anlin would be my suggestions.

Tim - Site Editor - from 2015

Cascade Window Review

I'm looking to replace 15 Bristol triple pane windows. So far I've managed to narrow my choices down to the Simonton, the Cascade, or the Simonton 6500. The Bristols were a huge mistake and I can't afford to mess up again, I've lost so much time and money on them.

Judd - Homeowner in Colorado - from 2011

[Response From Contractor]

If you want a Simonton Prism, the Platinum is much better than the Silver or Gold. They are a good window and you shouldn't have any problems.

Evan - Contractor - from 2011

Read more Simonton windows reviews.

Cascade Windows Reviews

I've installed a lot ot Empire Pacific/Cascade windows here in Los Angeles, and I've never had any major problems with service or the warranty. The quality is spot on for the price and they always deliver on time. I've put in hundreds of their windows, I think I've never had anything worse than a couple of missing screens and those were replaced right away with no hassle. It's certainly better than most manufacturers I've dealt with. One patio door screen was delivered with some damage and they sent someone out to put the new one in so I didn't have to. No manufacturer is going to be perfect, but I've had a lot fewer problems with them than anyone else. My customers have all been happy and that's matters.

Tom - Contractor - from 2011

Cascade Customer Service

Cascade doesn't really offer customer service to the homeowner. They gave me the runaround and then finally told me that their warranty doesn't cover labor. They said they'd send replacement parts but they haven't come yet.

Jeff - Homeowner in California - from 2011

Cascade Windows vs. Jeld Wen

I've been looking at the Cascade Winpro and Jeld-wen. The Cascade has better u-values, and both are supposed to be low-e, but the Cascade has a coating on the inside and out, while the Jeld-Wen is only on the one side. I also heard that the Jeld-wen has a PVC frame and aluminum spacer, and the Cascade has a metal frame and rubber spacer. I don't really know what is better or whether they matter. I hate to spend $12,000 on something and not know I'm picking the right one.

Anne - Homeowner in California - from 2006

[Response From Contractor]

I've worked with both of them. I think the Jeld-Wen is a little better. If Cascade is saying that they have a coating inside and out, they're either lying or talking about something other than low-E, that is always done on the inside. I think that you've dealt with some bad salespeople who didn't really explain things at all. That's also a really high bid and I'd talk to someone else. Look at CertainTeed, Anlin, Milgard, and Amerimax before buying one of the others, they are all good companies with good windows and a reasonable price.

Jerry - Contractor in California - from 2006

Cascade Windows vs CertainTeed

Cascade windows are construction grade, and they are way overpriced as replacement windows. The Milgard Styleline and Classic aren't great either, there are a lot of better windows out there. The CertainTeed is built better, but the Insulate isn't their best. Anlin has the strongest frame and the best ratings, but they are usually more expensive. If you can I'd get Anlins, especially if you can get a good deal.

Kris - Contractor - from 2005

Read more on Anlin windows reviews.

Cascade vs. Milgard

I've had two bids for 15 single hung Cascade windows plus a picture window without grids, one at $4600 and one for $4000. Another contractor bid $5000 to put in Milgard Tuscany. I've heard that they are much better than Cascades, but how much better? Money is tight and $1000 is a lot of money. To me, a window needs to open and close, lock, and hopefully be reasonably energy efficient. Is the difference worth that much?

Anne - Homeowner in California - from 2006

[Response From Contractor]

Milgards windows are going to be worth the difference in price. The Tuscany Series is a better product and the company in general offers better service. The difference in price is so low that it should be a no brainer. Go with the Tuscany, which should provide better long term value.
Will - Contractor - from 2006

Related Topics: Andersen Wood Window Reviews

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