New South Windows Reviews, Prices And Complaints

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New South Windows Reviews | Editor Review

Read 2023 New South Windows reviews prices, and complaints on this southern based window manufacturer. During 2020, New South Windows Solutions was acquired by PGT, which has been buying up quite a few companies in the past decade -- Sunrise being the other notable acquisition. From what I know NSWS still sells their replacement windows direct to consumers, instead of the traditional company reps and dealers spread out over a region. They do quite a bit of advertising, so their overall profile in the places where they operate is pretty high.

Are New South Windows Any Good? I be honest, I don't yet know if the quality of their windows is solid or not. I do intend to build this page as homeowners fill us in on their experiences with NSWS.

New South Windows Complaints: From the admittedly little I've heard about the company, they tend to throw out a high initial window cost bid during the sales presentation and then know it way down to their promotional price (if you sign that day). This has led to consumer complaints over how they market and sell their products.

New South Windows Prices: As you can see from the bid costs below, NSWS prices have been higher than other competitors in the area -- Simtonton, CWS, and PGT. This price sampling is too small to take as gospel though, so let's see how their pricing shakes out going forward.

New South Windows Locations: NSWS has a number of different locations, including West Palm Beach, Tampa, Sarasota, San Antonio, Pensacola, Orlando, New Orleans, Jacksonville, Houston, Ft. Lauderdale, Ft. Worth, Dallas, Charleston, Bonita Springs, Austin, and Atlanta

Dane - Site Editor - Updated In 2023

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New South Windows Reviews

Hey Dane. Thanks for the information. I used your form below to request additional quotes. Thank you for that. Question, how do you feel about New South Windows? I know they were purchased by PGT but not sure about quality, warranty etc.

Your thoughts?

Norbert - Homeowner - from 2022

[Site Editor's Answer]

Norbert, I don't know much about NewSouth, I don't hear about them frequently, but when I do a good search I'm not impressed by what comes up -- look at the yelp reviews, they are horrible. If this were my project, they would be a hard pass for me...thanks for the heads up on the fact that PGT purchased them a few years back -- PGT generally has a good reputation. Perhaps NSW under the new management has improved, but I just don't have that information.

Who else did you receive a bid from?

Dane - Website Editor - from 2022

New South WIndows Cost Quote

Hi Dane, we are looking to replace our single-panes and patio door with double-pane, Low-E, double-hungs.

We got a quote from NewSouth for $19.200 for 9 windows and one sliding door.

What is your opinion on this?

Gabriel - Homeowner - from 2022

[Site Editor's Answer]

Sounds incredibly high to me…I’d keep looking…

[Email for his recommendations]

Dane - Site Editor - from 2022

New South Windows Reviews For Florida

Dear Dane, I’ve just been looking through your site regarding replacement options in Florida. I live in Palm City and would like to replace some of my existing windows with hurricane strength impacts.

I’ve just made an appointment with NSWS to give me an estimate (their TV ads are very impressive). However, I don’t know if they are a reputable company beyond the ads.

NewSouth says it manufactures as well as installs, which appeals to me.

I see you recommend PGT, CWS and Simonton - shall I contact them as well to give me a quote? Do they all do impact window series?

I’m looking for a company that does the job right and get replacements that I don’t have to cover with shutters when a hurricane is approaching.

Thank you for any help you can suggest.

Lisa - Homeowner - from 2022

[Site Editor's Answer]

Lisa, here is my Florida window replacement recommendations list.

Dane - Site Editor - from 2022

New South Window Solutions Reviews

Hello, We are in the process of getting bids to replace 10 windows & a sliding glass door on our home in SE Florida. I'm finding the options and opinions of salespeople are really confusing making it hard to choose. here are my concerns.

1. double paned argon gas filled insulated impact or single paned impacts? Will the insulated make a difference in FL?
2. Low E coatings? which one (if any) makes sense for our FL climate?
3. Vinyl or aluminum frames? How well will the vinyl hold up? Some are saying it will yellow & crack over time or warp making it hard to open.
4. What brand is best? So far we have bids for NewSouth Window Solutions vinyl insulated impacts, CWS 3700 series aluminum frame impact & PGT impact windows.

The CWS windows cost bid was $9,000, while it was $17,000 from NewSouth Window Solutions. So far I'm leaning towards the CWS if the difference in the insulation values isn't t much and it's a reputable product.

All guidance is much appreciated. Thank you.

Dan - Homeowner - from 2017

[Site Editor's Answer]

Dan, there is a lot of information out there and it can be very confusing. You definitely want a double paned window, but there aren't many single panes out there anymore. There are single strength or double strength panes of glass however, and it's preferable to get a double strength glass. Insulated foam frames will make some difference in terms of the overall strength of the frame and will help a bit with energy efficiency. I would pay for the upgrade if its $25 or less per window.

Most decent come with low-e glass. You can upgrade to low-e2 or low-e3, but it's not necessary. I say the standard low-e glass is a good way to go.

Vinyl is preferable in my opinion in Florida. A decent to well made vinyl will not yellow or crack over time. Proof of this can be found in the lifetime warranty that most vinyl window options carry. I cheap vinyl window will see more wear and tear over time. Aluminum is very strong, but it's not very energy efficient. I would stick with vinyl from a well respected manufacture.

I have never heard of NewSouth Window Solutions so I won't comment on them. CWS and PGT are both very solid picks. I would tend to go with the PGT impact windows if the decision were mine. CWS windows would be my backup, but again I would stick with vinyl over aluminum personally.

Dane - Site Editor - from 2017

[Dan's Reply]

Dane, Thank you for you input, it does help.

Newsouth manufactures & sells windows only in Florida using subs for installations. (The others I'm considering use company employees) From my research, the windows seem to be decent, but they've gotten a bit of flack for poor installs and service. One of the principles of Newsouth was combative with customers on social media. Because of that and a much higher price point, I've eliminated them.

Now it's pretty much trying to decide if the Insulated vinyl PGTs are worth the extra $4,500 compared to the single aluminum frame impacts from CWS. I don't mind paying a bit more for better quality & benefit if I can justify the difference.

Thanks again.

Dan - Homeowner - from 2017

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