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Andersen Windows Complaints Intro
Read Andersen Windows complaints and consumer issues on this well known window and door company based out of Minnesota. A note about this information. This webpage does not include consumer gripes with Renewal By Andersen, which has its own page on the site - see link below.
Renewal By Andersen Complaints
Nature Of Consumer Complaints: We always encourage our users to read any and all homeowner complaints/issues with a grain of salt. Nonetheless, consumer issues with public and private companies are an important check to keep these companies focused on providing the best products and services that can.
"While Andersen windows generally gets good reviews, they do generate consumer complaints that should be taken seriously (or at least considered) prior to purchase of their windows and doors."
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Homeowner Complaints And Customer Issues
Below are our Andersen windows complaints, homeowner pricing, and lots more. If you have a complaint to add or a question about your price quotes, please get in touch as we would love to hear from you.
Dane - Site Editor
Window Replacement Cost Quotes
Dane, I have 13 windows to replace around the house that really need a full update. So I took your advise and collected 4 bids, only 3 of which I will consider - even though the Andersen 400 bid is probably out of our budget. I'd love to get your opinion on the bids I have. Thanks in advance.
Anderson 400 Window Quote: $13,400
Okna 500 Deluxe Quote: $8,450
Alside Mezzo Quote: $6,700
Brenda - Homeowner - from 2025
[Site Editor's Answer]
Brenda, the Andersen 400 bid is simply too expensive to consider, unless you have to have a wood window. Personally, I think they are over rated myself. I'm not a huge fan of the Alside Mezzo window, I think it is less than sturdy. I am a big fan of the Okna 500 Deluxe. I would negotiate you bid and see if you can't get the dealer to come down off that initial price.
Tim - Site Editor - from 2025
Andersen Windows Complaints
We're replacing 30 windows in the home and we want to stick with wood for the overall look of the house, but man oh man, are they ever expensive! I broke them all down according to the per window price and that includes tax, install, haul away, and permits.
Andersen 400: $2.7K
Marvin Ultimate Windows: $2.5K
Renewal By Andersen: $2.3K
Sierra Pacific All Wood: $2.2K
Related Topic: Sierra Pacific Windows Reviews
Betsy - Homeowner - from 2023
Site Editor's Reply
Betsy, you are correct those are very expensive bids. But because they are so similar to one another, I have to assume that that's the fair market price. The Andersen 400 or the Marvin Ultimate would be my call, with the nod going to the Marvin Ultimate series.
Dane - Site Editor - from 2023
Andersen Window Complaint
I live on long Island and had 12 vinyl windows replaced with Anderson Woodrights they are the noisiest window and Anderson refuses to do anything, they did try and put rubber in by the springs to quit the noise to no avail. So because I live in a tudor I need brown as an exterior color and wondered if you could recommend a window to replace these Andersons. Thanks.
Bob - Homeowner - from 2021
[Site Editor's Response]
Bob, that sounds horrible, have you had someone out (not Andersen) to see if there is anything you can do to deal with the noise? Seems a shame to have to get rid of all your windows because they are loud (I'm not sure I've ever heard that)
Are you looking to move back to vinyl? Perhaps a vinyl window with a faux wood on the inside, some of the better manufacturers make a high quality laminate interior. I would recommend looking at Okna, Soft-Lite, Sunrise and Polaris. Most of these brands ought to be available in New York - either call the companies up directly and ask about local dealers or go a search for "Okna Long Island" for instance and see what comes up.
Dane - Site Editor - from 2021
Andersen 200 Sliding Doors Complaint
I purchased via Home Depot, 2 200 Series Anderson sliding glass doors with impact glass. Top of the line, but not even recognized by TDI (Texas Department of Insurance. In other words, my Windstorm engineer that was going to watch our installation for Windstorm insurance compliance, informed me that the doors were not TDI approved and installing them would void windstorm insurance coverage.
I called Anderson Windows and Doors probably 12 to 15 times over a 5 day period. Some of the phone reps said for me to bring the the doors back to Home Depot for credit, others said I was responsible for them not being compliant for use in coastal counties, and only once did I ever get a "senior rep" to talk to after requesting a manager half the time.
Home Depot did take the doors back, still boxed and sealed, but they did charge me a 15% restocking fee. So note to all, Home Depot will sell you the doors, even in counties that require the doors to be TDI compliant, but won't tell you about them not being allowed to be installed and compliant to codes.
Anderson Windows and Doors, could care less if you have a problem with their products, even if they do state they "have a 90 day satisfaction guarantee". Expensive lesson to learn, so to all others, shop anywhere else other than Home Depot, and never by Anderson windows or doors.
Kevin - Homeowner - from 2021
Related Topic: Andersen Windows Reviews
Andersen Customer Complaints
We built our house and it's only 6 months old. We had the Peachtree windows put in, and they've been nothing but trouble. We're already working on our 3rd set of replacement sashes. Some of them won't even lock because the fit is so bad. I'd pay the extra money and get Andersens instead.
Jan - Consumer - from 2014
Andersen Customer Service Complaint
I found your site by googling Andersen windows complaints and I have one of my own. Andersen's customer service is a joke. I spent over $20,000 on doors and windows from them. One of the doors has a split in the wood. Some of the screens are faulty and don't fit into the frames. We ordered in the spring, but delivery was delayed for some reason which they never shared with me so it didn't come until August. I'm in Phoenix, and I'm not going to try and do all that work in the middle of an Arizona summer, so I stored everything until it cooled down in October.
Now they're saying that it's not their problem, because it's been more than 90 days. They're telling me to fill the split in the door and paint over it. For the screen problem, they said to take it apart and put it back together to factory specifications. Why didn't it come from the factory to factory specifications? The great transferrable warranty that they told me about apparently is a joke. My installer will fix them for me but says I have to pay him, and the Andersen rep clearly doesn't care.
Danny - Homeowner in Arizona - from 2010
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