Renewal By Andersen Complaints

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Renewal By Andersen Complaints

Renewal By Andersen Complaints - like any large company, RbA receives its fair share of consumer gripes. A big part of this is the price tag, which is quite high within the industry. I’m going to try and break down the RbA price point and talk about how the company operates.

Renewal By Andersen Sales Tactics: Once you set up your free bid at your house, the sales rep shows up and takes you through the presentation, which is going to include handling and sampling one of their fibrex composite windows. This will often involve quite a bit of time listening to them extoll the virtues of their windows.

RbA Pros: Now, I will say this, I think the Renewal fibrex series is a very nice looking window — nicer looking than most vinyl windows on the market today. The Renewal is fully customizable and has lot of hardware options and other upgradable features. Those are the pros.

RbA Cons: For me, the con is the price and the overall performance data of this window. The Renewal By Andersen double hung with the standard low-e glass will deliver the following: a U-value of 0.30, solar heat gain coefficient of 0.34, and an air infiltration rating of 0.17. The first two are just fine, but that .17 air infiltration rating is downright mediocre when compared to the best vinyl windows that are MUCH less expensive.

Renewal By Andersen Promotions: Okay, so after the salesperson goes around and measure your replacement windows, they’ll come back and go over the estimate. This initial cost estimate will often come as a bit of a shock, and that’s sort of the point in a way. That initial price point will often be $2000 to $3000 plus per window fully installed. From here, they’ll often offer one or some of the following: a marketing special for buying a certain number of windows, an automatic price discount, they’re running a sale this month, and the old "if you sign today" discount deal. Whatever the language or deal, the end result will be a price drop from that initial price quote.

Discounted Price: And it’s this sales approach or some say sales tactic that is pretty clever because compared to that initial price, the new “discounted” price is much more palatable. Hopefully in that $1500 to $2500 range that I mentioned earlier.

Are Renewal By Andersen Windows Any Good? Looks and options wise, yes they are. Performance wise, I would say they’re decent but not great. If they could get that air infiltration rate down to .06 or lower, I would change my answer to this question.

Read 12 Renewal By Andersen Complaints below.

Dane - Site Editor

Page Last Updated: February 14, 2024

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Renewal by Andersen Prices

In 2023, Renewal by Andersen prices will usually range from $1600 to $2500 for a normal sized double hung window fully installed. And these are one of the most expensive non wood-clad replacement windows on the market. More on Renewal By Andersen prices.

Dane - Site Editor

Why is Renewal By Andersen So Expensive?

So, first off, Andersen is a well known name in the window industry. That's a big part of it. People trust the name and that allows them to sell a product at a premium price. Another reason for the high price is the window is very nice looking. And yet another reason is that their salespeople are very professional and put together -- generally more so than other window companies. 

And finally, the company's marketing efforts, which are extensive and expensive. I find their marketing materials pretty slick and well done. The downside is that someone has to pay for these marketing efforts -- and this someone is U.S. homeowners. And all of those reasons are why Renewal By Andersen prices are $1500 to $2500 plus per window. 
Whether or not the window is worth the price tag…well, I’ll let others make that determination.

Renewal By Andersen Price Negotiation

From what I know, there isn’t much wiggle room in terms of price negotiation and the sales reps kind of pre empt the conversation with their discount price method. Meaning by the time they add in all the discounts, they have more or less reached the lowest price they’re willing to go.

One approach is to offer the price you’re willing to pay and if they can match that price you’re ready to sign the work order then and there. Wait a couple of weeks and you might get a call if they have a break in their schedule. That’s probably the best you’re going to get.

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Homeowner Question And Answers

Below you will find consumer and homeowner opinions on RBA. We try to keep an open mind, but many of the "reviews" are not positive. People want to vent :)

Dane - Site Editor

Renewal Pricing vs Window World

Good Afternoon, I have purchased an older house and am in need of 17 replacement windows. The house faces East and there are no trees to shade the front of the house. I live about 20 minutes from St Louis, Mo, so we get a full range of temperatures and humidity.

I would like to find some quality windows that wont break the bank. I have a few estimates from $45k on Renewal to $13k from Window World on their 4000 series. If you could share some insight into who you would use in this area, Id appreciate it a lot!

Thank You.

- Homeowner - from 2024

[Site Editor's Answer]

Merilee, I am happy to send you my list of recommended options for you to consider.

Dane - Site Editor - from 2024

RBA Pricing Is High

Hi Dane, I live in Long Island NY (11050) and I need to replace all the vinyl windows on my 2nd floor. There are 14 in all. I received a quote from RBA and as you expected it is quite expensive. What do you recommend for my region?

Price Quote: $38564

Ari - Homeowner - from 2023

[Site Editor's Answer]

Ari, that price sounds about what I would expect RBA to come in at these days. Here is my list of good and great windows for you to take a look at...

Dane - Site Editor - from 2023

Renewal By Andersen Ripoff

I live in North Texas and have 37 windows that need replacing on my home that was built back in 2003. RBA quoted us $155K, but then went through all of the discounts etc. Final price was $118k. That comes out to $3190 per window -- what?!?!

We also got two more bids that were much more reasonable.

Marvin Elevate Bid $87k 
NT ThermaBreak Bid $46k
( NT Windows Reviews )

Bethany - Homeowner - from 2022

Renewal By Andersen Complaints

Hi Dane, hope you are doing well. I have to admit: I found your site very late in this process and having second thoughts before I sign this contract. We have 2 Andersen 400 series windows (along with a couple of doors) in our current home, installed by a trusted contractor who has done many excellent and fairly priced renovations for us over the last 6 years. We love the 400 series windows and want to replace the other original 1975 windows + storm windows, and one walkout basement door. So, we went to RbA and had a bid put together. (Andersen 400 Series Windows Reviews)

After seeing the price, I thought it was crazy. $41k for 9 pieces, after $25k of "discounts"
2 large picture windows (about 5' x 6')
One bay window setup (1 large picture + 2 flanking double hung)
One walk-out basement slider
Two medium sized basement double hung
One medium garage double hung

Each windows $3 - $5k and the door is nearly $11k. We are adding quite a bit of premium though. We want the interior and exterior grilles and spacer between the windows to retain the authenticity of the colonial revival style home. We also have the Smart Sun glass for all of them, a step above "low-E".

So, I went to my contractor and he worked with his regular Andersen rep and the windows are indeed cheaper, but my contractors labor and materials to install the new-construction windows has the total bid coming out to be the same as RbA. So, within the Andersen family, the bids are comparable, and there would be no 0% 60-month financing with my contractor.

Noting that the Andersen brand bids are similar, after reading your site, I still can't shake the notion that there could be better options. The process with RbA has taken a month going back and forth, with me asking questions, looking at pricing. They have been very pleasant to work with, but these "discounts" they are giving (supposedly $25k) have to be bunk, right? Like these windows are originally $66k?! You could buy a BMW for that!

I suppose my questions are:

Would Marvin, for instance, come out to be the same? The ranges listed on your site comparing entry level Marvin vs Andersen suggest that the premium we are seeing is due to our preferences, not Andersen.

If we wanted to maintain the architectural style and options, do you know of anyone who can do the same as RbA? When I pressure-tested the RbA rep about reducing glass to Low-E, she basically said it was only $50/window and we'd lose the tax credit (with I think would be about $900 according to the IRS site).

My real issue is, and the only reason I haven't looked into a third bid, is the gaslighting/reviews around materials of construction.

Obviously, all-wood is not wise (that's why our current old windows don't open).

Vinyl might be prone to warping from the elements with our East-West facing house. We have a handful of non-Andersen, standard vinyl windows that were replaced before we bought the house, and they are not doing a great job at opening and closing easily...lots of force to get them to close all the way to lock.

I have read that the other window contractors who say they have fiberglass vs composite windows are simply vinyl windows with fiberglass veneer or coating, whereas "Fibrex" is a throughout composite.

Maybe with RbA, a person is just paying for the white-glove, full service aspect + warranty? And maybe we are ok with that, but could somebody else do it for much cheaper?

Thanks in advance!

Nate - Homeowner - from 2023

[Site Editor's Answer]

Nathan, Marvin would probably be similar in price to Andersen, but honestly I am ALWAYS surprised by bid prices. It's nuts how much they vary from company to company - even for the exact same window. It's honestly why I always stress why it's so important to get multiple bids!

Everyone claims their materials are the best. RBA fibrex is vinyl and sawdust :) I'll tell you what I might consider -- an Okna 800 DX with an interior laminate! (or another high end vinyl with an interior laminate -- assuming the outside of the window is to your liking...although I'm not certain Okna is in Kansas...these are going to be the best long term value for price and longevity and energy efficiency.

High end vinyl windows don't warp anymore - crappy vinyl windows will break down though like you are seeing in your home and there are LOTS of crappy vinyl windows out there. High end vinyl is the call as far as I'm concerned (many manufacturers now engineer the vinyl, for instance a company like Anlin use a titanium vinyl mix to strengthen the overall frame or they use lots of chambers that effectively adds many "lines" of strength... )

Dane - Site Editor - from 2023

Renewal By Andersen Cost Quote

Hey guys, we recently received a quote from Anderson on their fibrex window. It came out to just over $2800 per window and I don’t even think that the installation is all that complicated, although I could be wrong on that. The sales guy Indicated that there wasn’t anything particularly difficult about taking out our windows and replacing them with the Anderson series. I was just curious if this price point is standard for them?

Rebecca - Homeowner - from 2023

[Site Editor's Answer]

Rebecca, I typically tell homeowners that the standard price range for renewal is $1600 - $2500 fully installed so your $2800 per price is outside of my standard range. My typical line for anyone who’s gotten a quote from renewal by Andersen is to go ahead and collect a couple more bids in order to make sure that you understand what other options are out there and Make sure you see a couple other price points from companies in your area. Homeowners are often surprised by how reasonable other price quotes are when they compare it to the renewal bid. Once you collect your three to five quotes, send me an email, and if you sum up the bids, I am more than happy to take a look and help you find the one that is best suited for your budget and timeline in the home. Good luck and let’s circle back when she’s collected a few more bids!

Dane - Site Editor - from 2023

Renewal by Anderson Price Quote

Hey there, we have 33 windows, all sorts of varied sizing. Love to get some recommended options as you seem like a source of unbiased information. We have had 3 companies give us bids and I'd love to get your take if you have one. Is the Renewal quote fair or outrageous - how can it be so much more than the others - or are the two others just cheap?

Okna 600 EcoPro: $42,000
Renewal: $114,000

Apex Insignia: $51,000

Natalie - Homeowner - from 2023

[Site Editor's Answer]

Natalie, wow that $114K is really steep for 33 windows. I'd say outrageous is a fair opinion in this case. The Apex is a nice option, but it is not nearly as nice as the Okna option. That is your best quote by a mile so far. Happy to send you some additional recommendations for your consideration! Let me know if you have any additional questions.
Apex Windows Reviews

Dane - Site Editor - from 2023

Renewal By Andersen Complaints

Hi Dane, thanks for quick response. I gave your Price Quote tool a try and liked what I came up with so thank you.

Wondering if you could offer any feedback on the following:

Experience to-date:

I am located in Charlotte NC, and have spoken with three vendors to-date. Each is proposing a different window make & model, which is probably a good thing. Totally accidental, but good. ;-)

One was Zen Windows of Charlotte, which I now gather is a chain with branches in many cities. They proposed a ProVia Endure. I could share the proposal if that would help. (ProVia Windows Reviews)

A second was a local home renovation firm, "Quality Maintenance & Repair, Inc." I got a positive word-of-mouth referral to them for some other work I'm considering, but I know nothing of their window installation capability. They are proposing Model 1650 (double-hung) and Model 1685 (slider) made by Mi Windows. The spec sheets look comparable to what I've seen, but I can find nothing about their windows other than a couple of chats (and those don't seem to like the MI windows.)

The third was from Renewal by Andersen. Enough said. (I had no idea. The cost was roughly $30,000 or three times either of the other two bids. It did appear to be RIGHT in line with your video about Window Costs in 2023, which is what led me to your site. Probably great quality, but seems like an extreme overspend.

We are in our late 60s/early 70s, retired and hoping to make this new home our last home. I like to get good quality products, but there is a limit to how much we can spend on any one thing.

Window Choices

We do have questions pop up that are tough for us to handle. For example, we have 6 windows along the front of our house, all identical at 54" wide by 52" tall. The installer for the MI Window said they were on the extreme end for double-hung windows ("sash sag over time") and proposed sliders. Zen Windows said "no problem at all" and proposed double-hungs. Are they both right (each for their respective products), or would we be better served by sliders? Also wondering about the ease of operation over the long term as we age?

Finally, I did indeed search for Okna in Charlotte, since that seems to be a name folks like, but couldn't really come up with any vendor names.

Anyway, thanks for any feedback you can give. Sorry for the long email...

Jerry - Homeowner - from 2023

[Site Editor's Answer]

Jerry, you provided me with lots of information, so I feel bad for my quick response, but I think we can cut to the chase here. The ProVia Endure is by far the best option here. If the Zen branch near you has good reviews, then this is the option I would go with first. It's a simple as that :)

Dane - Site Editor - from 2023

Renewal by Andersen Complaints

Hi Dane, came across your site whilst trying to find good window options in St. Louis. We have had RBA come out and quote us, with all the discounts, $64k for 17 windows and 1 patio French doors.

We have Window World coming out tonight just for comparison quote. Wife is freaking out about the Anderson quote and we were wondering what your suggestions would be for a St Louis area company to look at that might have a better price point?

John - Homeowner - from 2023

[Site Editor's Answer]

John, I might be freaking out as well over a $64K quote on 17 openings and 1 set of French doors. Window World tends to be on the opposite end of that price spectrum but their windows aren't good enough in my opinion to put in your primary home if you're trying to maximize long term value. Here is my list of recommended brands that I know will have some options for your area.

Dane - Website Editor - from 2023

$230,000 Cost Quote

My husband and I just received a Renewal by Anderson quote to replace all of the windows in our 30-year-old home with the original ones. We have a two-story sunroom with big, beautiful windows and our total number of replacements is around 40ish in the entire house. We were also looking to potentially replace three French doors.

The quote to do the entire house is $230,000 which completely floored us. Of course, the RBA salesperson told us that composite is the only way to go and there are no other manufacturers who make a composite window. He basically said there are no competitors that come even close to having replacements as good and that we would need to replace everything in 3 years or less if we went with vinyl. He said our entire house is in need of new units, but we could get away with doing the front of the house and one side to start.

This just all felt a little off to me and I'm looking for guidance on where else to search. I am in Lancaster County, PA.

Thank you so much in advance!

Claire - Homeowner - from 2023

[Site Editor's Answer]

Hi Claire. That sounded like a very heavy handed sales presentation. There ware definitely other composites -- the Okna Starmark is one of the best rated vinyl replacement windows with an interior laminate might be a good call. Here is my list of recommended brands and options for you to take a look at. Here is an interesting compare and contrast with these two materials - Vinyl vs Composite Windows.

Dane - Site Editor - from 2023

Panic Attack Over Price Bid

Thank you, your help was invaluable. We contacted another company, who offer MI (apparently the new name for sunrise), and got a quote for close to half the price of Renewal By Andersen on what we think are comparable windows.

The wive’s panic attack at the RBA prices is now over and we are moving forward. Ha!

Thanks again.

John - Homeowner - from 2023

[Site Editor's Answer]

That’s great John! Please note: traditional MI window series and Sunrise are very different. Sunrise is now owned by MI and their series now carry the MI label. The Sunrise Restorations, Vanguard, and Verde series are excellent window series and ones that I would recommend. MI Windows Reviews

All The Best,

Dane - Website Editor - from 2023

Renewal By Andersen Complaints

Hello Dane, we received a quote of $67,000 to replace 14 windows and 2 doors from Anderson. I was astonished, but then realized the humor in the bid. I don't know how they get any business. Do you know of any quality and reputable vendors in the Lexington/Danville area?


Doug - Homeowner - from 2023

[Site Editor's Answer]

Doug, needless to say, I would keep getting additional bids until you find one or two that are in your price range.

Dane - Site Editor - from 2023

Renewal By Andersen Complaints

Dane, I had an appointment set up with RBA and cancelled when I did a bit of price research. I came across your address and read a slew of questions and your answers. I have an 18th century farmhouse that has, what I believe to be 1830ish windows. I have been Moretiting them and shrink poly inside. This eliminates the drafts but is very time consuming and makes a mess of the frames.

I am retiring in a few months and am very wary of ‘remortgaging’ to afford replacement windows. I filled out the form and will be hearing from a contractor soon. I will also be contacting local firms. I live in western Massachusetts. The firm that was recommended is in Rhode Island. Quite a distance.

Thanks for all the questions and feedback.

Paul - Homeowner - from 2023

[Site Editor's Answer]

Hi Paul! Let's find you some great windows -- I'll send you my list and about half will be available in Massachusetts I would think.

Dane - Site Editor - from 2023

Renewal By Andersen Ripoff

Good morning, Dane, I live in Seattle, Washington. I have moved back into my old family home, built in 1947, that is a typical ranch style with a daylight basement. My parents never got around to replacing the aluminum framed, single pane windows that are original to the house. The windows are in pretty bad shape, and I have been saving up to replace them with more energy efficient windows. We get quite a bit of rain during the winter, some strong winds during that same time, with rather mild temperatures most of the time. We do get a short streak of hot weather (90) usually during July, August, or September, and a short streak of cold weather (32 or below) during December or January.

Looking at the window showrooms up here, the brand I see most often is Milgard Tuscany windows and Trinsic (both vinyl), Ultra (fiberglass), and once in a while, Style Line (vinyl). Everyone seems to offer them and install them, from big box stores down to small independent contractors.

The second most recommended brand seems to be Andersen 100 series (Fibrex). Again, quite a few installers.

I've avoided the Renewal by Andersen group because they seem to charge so much to my neighbors and they have that long winded sales pitch. One said flat out that it's a Renewal By Andersen ripoff. So I avoided that.

Pella and Marvin seem to be recommended the third most often. Fewer installers. Marvin Windows Reviews

There are some other brands up here - Simonton Daylite Max and Madeira (vinyl), and some brands that are perhaps private label brands as I have never heard of them: Maxview Series in the Rainier Series, Classic View, and Prime View. These are all vinyl, with Prime View being the "budget line" in the series. Very few installers.

There are also lines that are vinyl clad wood, metal clad wood, and all wood, but I am not interested in those.

We don't have a lot of the other brands I see that seem to get higher recommendations on your site.

So, given the choices that I have, what suggestions do you have for picking the best brand overall? Is there really a big improvement choosing fiberglass vs vinyl window, as many sales people suggest?

I am 70, and will probably live here for another 10-15 years before I will have to sell. I would like a window that will last well, isn't really complicated, operates easily for older people's hands, doesn't require a lot of upkeep, and is more energy efficient than what I have now. I'm interested in just white frames, and would like to have a fin installation because I also need to replace some siding around the windows due to poor maintenance when my parents were here. I also know the installer is really key regardless of what window line I get. I have been getting recommendations for installers from friends and neighbors, as well as the consumer sites such as Angie's List and Checkbook.

Thank you for any suggestions or help you can offer! I would like to narrow my choices down to one or two windows, and get bids from installers on just those choices so I am comparing apples to apples.

Terry - Homeowner - from 2023

[Site Editor's Answer]

Terry, here are my Washington State recommendations.

I have a youtube video on this page detailing that differences between vinyl and fiberglass -- I think it's a pretty good take on the differences :)

vinyl vs fiberglass windows

Dane - Website Editor - from 2023

Renewal by Andersen Window Cost Calculator

We've done our best to provide fair estimated prices that will include not only the

window replacement cost, but also the installation portion. Fully installed prices in other words.

Dane - Site Editor

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