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Castle Windows And Doors Intro
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- Company Information And Intro
- Castle Windows And Patio Doors
- Warranty Information
- Castle Windows vs Andersen
- Consumer Castle Windows Reviews
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Castle Windows Warranty
The company offers a good warranty that is lifetime on the frame, sash and all parts. The warranty is transferrable and is not pro-rated - although I wasn't able to suss out the details on these two points. The warranty also includes a provision for glass breakage, which is quite a nice feature. All in all, an impressive warranty. We say this often, but it always bears repeating - read the warranty in full prior to purchase as exclusions and provisions frequently change. Scroll down to read all of our Castle Windows reviews below.
Castle Windows vs Andersen
When it comes to Castle Windows vs Andersen, here is how the two companies stack up. Andersen makes a wood clad window for the most part, and sells across the United Stares. Castle is much more of a regional manufacturer. In terms of overall quality, Castle can't hold a candle to Andersen, which is one of the more respected names in the industry.
Castle prices, however, are are at the lower end of the spectrum, while Andersen pricing is defintiely toward the top of the spectrum. Andersen once owned Silverline Windows, which manufactured quite a low end vinyl series. Castle is definitely better than Silverline, which is now owned by.
Dane - Site Editor
Homeowner Castle Windows Reviews
Below are our Castle Window reviews, homeowner pricing, complaints, accolades, kudos, recommendations, and lots more. If you have a review to add or a question to ask, we'd love to hear from you.
Dane - Site Editor
Replacement Windows Question
Hi Bill! Thanks for your website. So, I need some help with quotes and feeling pressured. I have 8 - 47x59, 6- 37x59 4- 27x59, 1 - 54x34 (2 smaller units in there) double hung and 4 27x24 basement full swing hoppers. Additionally, I want these replaced with sliders that pop out because I use them as a pass thru.
So, I have a local installer who has quoted me 22,800 for Simonton 5500 windows. Then, Castle was just here and gave me 25,222 for what I have figured out is the Softlite Bainbridge. Of course, I fell for their antics and signed. Now after reading more reviews, we cancelled Castle. Also, I don't like that they gave me no time or information to make my decision.
Should I go with the local installer? They have been responsive and not overly pushy. The company is B & B Siding out of Hazlet, NJ. Is Simonton 5500 a good choice? We plan to stay in our house long term. What are your recommendations about installation? I've read about spray foam, backer rod, caulking. It's mind swirling. I'm also still debating calling a local installer who does the Ideal Majestic windows, but I'm not sure if the window is worth the extra $. Help! I'm spinning out here a little bit.
Gwenn - Homeowner - from 2025
[Site Editor's Answer]
Gwenn, the Simonton 5500 series is the better option at that price over the Soft-lite Bainbridge. Not by a ton, but I would say that's the better value there. B & B Siding out of Hazlet, NJ gets excellent reviews so I like that option a lot. I wouldn't get too in the weeds as far as the installation materials and methods goes.
Instead, I would look at the overall online reviews of the company - that's going to tell you how well (or poorly) they install siding and/or windows. B & B has exellent reviews. Absolutely get the bid from the local installer who does the Ideal Majestic - this is a VERY good vinyl window. Send me the summary of this bid and the company doing the work and let's compare -- then make the best decision!
Bill - Site Editor - from 2025
Castle vs Majic
Hey guys, read your Castle Windows reviews and then we recently got a bid from Castle and I’d love to get your comments on their quality, as well as the price point for the quote. Just a little background: our house was built in the 80s and it has builder grade vinyl windows that are in bad shape. While we would like to go with the high-end vinyl window, we just don’t know how long we plan to stay in the home.
Also, the homes in our neighborhood are not what I would consider to be worthy of top-tier windows. We’ve collected a few bids and the castle price quote came in at $830 per window. This compares with Majic that came in at $890, although their windows are apparently made of fiberglass. In one of your videos, you commented that fiberglass should run 30% more than vinyl. Vinyl vs Fiberglass Windows So, is the Majic or the Castle quote the better option?
Bennett - Homeowner - from 2023
[Site Editor's Answer]
Bennett, I don’t quite know enough about Majic to tell you whether their quote is fair or not. Majic Windows Reviews So I will say stick with the Castle quote. However, in my opinion, Castle windows are not the highest quality product out there. I can send you my list of recommended options in brands, but the Castle option would probably be nowhere near my good or great category. Now, if you don’t plan to be in your home for very long, then it might be a good option. However, at $830 per window, this isn’t exactly a cheap fix.
Having said that, without having seen the project specifics, I can’t tell you for sure whether this price quote is high or not. My notion is that it is fairly high. I think the only way you will truly know is by getting bids from other companies that rep vinyl windows. Get 2 to 3 more bids like this, and you will be comparing apples to apples. But the very short answer is that I think the bid is too expensive for the quality of their product. But let's investigate further to be sure!
Dane - Site Editor - from 2023
New Jersey Window Options
I've been looking at a bunch of window options here in Jersey and would love to get your thoughts -- its on only handful of windows. The labor warranty from Windows We Are lasts 3 years, which I don't love.
Thermalast windows look very good -- .02 air infiltration and foam filled chambers. I put in calls to both never heard from PowerHRG and Castle windows, but nobody called me back. That seems weird, right? Could it be that I don't have enough windows to replace to make it worth their time?
Suzanne - Homeowner - from 2023
[Site Editor's Answer]
Suzanne, have you looked at Ideal Windows? They make a solid vinyl window and I would defiintely solicit a bid from a local company on Ideal. Yes, I do find that odd that companies wouldn't come out, but it could be based on the number of windows. Perhaps they are so busy that they have a minimum number of windows? I'm not sure to be honest.
Dane - Site Editor - from 2023
Comparison With Renewal by Anderson
Good morning - we are on your site and would like recommendation for replacements in our area. My wife and I are in Hunterdon county New Jersey. Here is what we are looking for - mid-level vinyl and have 10 double hungs, 1 casement and 1 bay.
We have already had a Window World costs quote, Castle castle, and Renewal by Anderson pricing quote. My question is would like something better than WW and Castle but not as much money as Renewal. What would you recommend?
Dennis - Homeowner - from 2022
[Website Editor Reply]
Dennis, I am happy to send out my list of recommended brands for you to look at. If you would be willing to fill out the form on the site, I would really appreciate it -- it allows me to give consumers like yourself personalized attention and hopefully to save you thousands on your project.
Dane - Website Editor - from 2022
Castle vs PowerHRG
We are overwhelmed and feeling a bit warn down by the replacement process. I came across your Castle Windows reviews page and hoping you can help. I have the below three quotes. My husband didn’t have a good vibe on the Castle Salesperson.
Power had the sales pressure tactic of One year price or today price at the end of a 3 hour presentation. Ultimately we declined and they called us back for an opportunity at revised pricing which shaved 5,000 off their 1 year price and 2,000 of their today price. Read all of our Powerhrg reviews here.
Vinyl King is known local exterior contractor who came in not trying to sell Harvey Windows per se but simply said this is the window I stand by and the cost is simply 900 per window fully installed.
My neighbor has Power, it looks great and he’s very happy with it (he’s had it now 3 years). Other neighbors have used Vinyl King for siding, roofing and window jobs and they seem happy with the company. Somehow I’m left feeling like we need to get at least two more bids but not sure where to go to next. I’m located in Peekskill, New York (Westchester County).
First what are you thoughts on the window price quotes below and second any recommendations on a 3rd or 4th vendor?
We have a total of 19 replacements sizes varying as follows 5-35 x69, 6- 35 x59, the rest are either 35 x 45 or 35 x 58
Power Home Remodeling Estimate for Inspira Double Hung by Northeast Building Products - $22,443.76 or $1181.25 each
The Vinyl King (local contractor) Harvey Classic Window Cost - $17,100 or $900 each
Castle - $20,158 or roughly $1,100 each - Full Grids. half Screens
Richard - Homeowner - from 2021
[Site Editor's Answer]
Sounds like it's been a tough go so far. That $1000 per window range is up there. So...here is my list of recommended brands and options: (I think Okna and Ideal Windows have reps in your area and these are some of the best vinyl windows on the market.) I would personally continue to get bids until you find something that makes sense from a quality perspective and a project price point.
Dane - Site Editor - from 2021
Model Or Series Name
Dane, what is the name of the Castle double hung window? Thanks!
Matt - Homeowner - from 2021
[Site Editor's Answer]
Matt, to the best of my knowledge, Castle manufactures their own windows. So there is no specific name for any of their window styles. In general, they make a mid range vinyl window. There are better windows out there for sure, but you could also do a lot worse.
Tim - Site Editor - from 2021
Castle Windows Reviews
I’m looking at replacing about 10 double hung windows with 8 casement windows and 2 double hungs. The house is 50 years old, wood shingle siding. I think the windows leak a lot of air. Currently they are single pane double hungs. Probably the originals.
I was at Lowes and the Reliabilt 3900 series and the United 8000 series looked good. The Reliabilt was about 100 more. $300 for United and $400 for Reliabilt.
I *think* I want a vinyl replacement window that is foam insulated, low e argon gas double pane. Who sells the other brands on your website? What do you think about Reliabilt and United? I might have Lowes install them or perhaps a local contractor that enlarged 2 garage doors and put in a door. I had Castle come out. The windows look great. They say a lifetime warranty on glass breakage, handles, screens. But the salesman was obnoxious.
Ken - Homeowner - from 2018
[Website Editor Reply]
Ken, I can't say I'm a huge fan of either Reliabilt or United. Their premium option, which you have been quoted out on, might be the only exceptions to this rule. Im general, their best windows are what I'd consider a lower end mid range. Replacement Windows Cost
Castle might be a tad above these other two. They make an okay window, and have a strong sales force to actually sell their product (they can come off as obnoxious if you get the wrong one). The Castle would probably be my pick over the Reliabilt and United, but again it depends what window and options you are getting from them.
You have a smattering of okay companies/brands giving you bids. I think if you got good installation you would be fine with these sort of lower end mid range windows. The brands we list on our best windows page may or may not be available in your area, but you may want to get one more bid from an Okna, Sunrise, Soft-Lite, or from a Polaris window rep. just to see what kind of pricing you are looking at from one of these guys. With Okna for instance you could go with their entry level window and it would be a much better window than what you are looking at currently.
Dane - Website Editor - from 2018
Replacement Reviews
Hi Dane, sure need help with this decision making process, but hoping your Castle Windows reviews will help me make this most difficult of decisions. Have had 4 estimates to date. Have 8 - 36 x 59 1/2, 1 - bow, 1 - 25 x 39 (bathroom which does not require tempered glass). These are approximate sizes measured from inside. I did not get actual measurements from the reps who came to my home. Window World gave an estimate of $5271. They treated the bow by replacing with 3 units (it currently has 9 lites). All companies did the same. Castle's estimate was $6600.
An independent contractor gave me an estimate of $5400 on the Viwinco Cambridge window. I liked that one the best. He was more cautious about handling of the bow window. Made several calls to his manufacturer before even giving us the estimate. However, when we contacted him to go ahead and give us a contract - he never responded, and it has been more than 3 weeks. Obviously, he eliminated himself.
Today I contacted Skyline out of Richmond, Virginia with reference to the Okna window. What I am taking from your website is that this is one of the better vinyl windows on the market. I especially like the fact that a factory trained installer will do installation, if we purchase from them. The reviews on their website are excellent with the same customers using them twice or more.
We also got an estimate from Renewal by Andersen. The are wooden windows and beautiful - but at a price of $16,000 which is about 3 times higher than the others. Have been to Lowes but am a little afraid of their subs, and the Pella windows look good but are not getting very good reviews.
Ramona - Homeowner - from 2017
[Site Editor's Answer]
Ramona, you have done the hard work in getting and compiling the bids, so good for you on that count. Renewal By Andersen price quotes are rarely less than 2X the price of quality vinyl manufacturers and reflect their marketing costs and "reputation" in the industry. In my humble opinion, they are simply way overpriced...unless you are rich and just don't care how much you pay.
Castle seems to get very mixed reviews from what I can tell, but I don't know a ton about them. Additionally, I don't know a ton about the products they sell. The Viwinco Cambridge is an okay vinyl window. I would sort of put it in the mid range mark. I'm a bit mixed on Viwinco in general, I think they are good for the price, but not necessarily good enough.
Okna makes a fantastic product. You didn't specify the price, which is sort of important. I would use your existing bids to try and make sure you find the best price quote you can from Skyline. Then go with the Okna. 10 years down the road you will be glad you did!
How to negotiate with a window salesman.
Dane - Site Editor - from 2017
Customer Service Complaint
I just went through the process of getting 21 new replacements in my home. Castle did the installation and overall they are really nice windows and were reasonably priced. I went through the normal salesman pitch and had to work with him until I got the price I wanted to pay, which is what I expected. There were some problems that arose because I didn't want to use my existing sheet rock and sash and wanted completely ones. The salesman never explained that these would be considered as replacements &would cost extra when it came to installation. Though I managed to work this out with his manager and we came to a compromise on the price. Three installers were here for just over a day installing the new ones in my home.
While they remained professional at all times, they didn't take care when walking through my property, forcing me to put down sheets to protect my carpets. I spent the whole time checking our furniture and keeping an eye on them as they made their way through my home. The windows came with a lifetime warranty and are good quality - I would liken them to Window World.
Darren - Homeowner - from 2013
Read additional Window World consumer reviews.
Fantastic Experience
After reading your Castle Windows reviews, I placed my order with Castle last month. The order was for three sliding doors and nine windows. Each was custom made and they promised I would have installation within one month. Last week their installation scheduler called and installation was arranged for yesterday. What did surprise me is that the installers came from PA, which is about two hours away. But they did say they would be here between 7am and 9am and at 8am they arrived on site.
The two guys that arrived actually work for Castle and they were so impressive. Not only were they professional and friendly, but they managed to install all my windows and doors within six hours. They removed the old ones, put in the new ones and even cleaned up the area. I was so impressed. They then took me around to inspect each unit, letting me check each one, opening them and ensuring they all locked, they even talked me through how each window operated. They then handed over the papers to sign and were gone. It was a fantastic experience, everything that was done was as promised and overall, I cannot fault their service, installation or professionalism.
Steven - Homeowner - from 2013
Castle Windows Complaints
My experience with Castles has been bitter sweet. While I liked what they sold, the service is much to be desired. I made an arrangement with the company to arrive at my property early and this would enable me to go to work for part of the day, except they arrived at 11.30 am. No one phoned to advice they wouldn't be arriving on time, they then proceeded to remove siding from my front door without advising me so they could match the colors correctly. To let you know this took two months, they then arrived with the wrong color and I had to wait a further two weeks. It was not an experience I would expect from this company.
After complaining, the installation manager promised me compensation for the inconvenience and the fact I had to stay away from work for a full day. That hasn't happened yet, so I emailed them with no response. After calling customer services again, I was advised that the installation manager was working on compensation for me, though I am still waiting without any news, feedback or even a courtesy call to keep me informed..
Stacy - Homeowner - from 2010
Are Castle Windows Good Quality?
I am enquiring about Castles for my father who recently received a call from them. Because he's thinking of replacements in his property, he thought he should find out more. I went through their website, which only has positive customer reviews, so I was hoping someone could offer some advice about them.
Justin - Homeowner - from 2010
[Contractor Response]
I have seen them around in the past eight years or so and they have appeared on several well known magazines for the amount of business they do. I believe they fall into the cheaper window category, around $169, the strange thing is that I work in the area where they are based and have only even seen a handful of sites displaying their name.
Adrian - Contractor - from 2010
[Second Response]
I have only seen a truck with magnetic signs displaying the Castles sign in New Jersey, it seems it is driven by two younger guys. Incidentally, another NJ based company is Ideal and I heard they were good. The papers are constantly offering their entry level series at $169 and even at $99 from time to time. One of my customers called up about it and they wouldn't sell that window to them. So I can't say much about them as I haven't really had any dealings with them.
Brian - Installer - from 2010
[Third Response]
Castle is a company that concentrates on numbers. I have noticed they have no regard for quality even though I believe they make all their own windows. And you are correct about Ideal - our Ideal Windows reviews page will illustrate what a quality outfit the company is. Lastly, I would suggest you take a look at our Castle Windows Reviews page for additional information on the company and their pricing.
Dane - Site Editor - from 2010
[Fourth Response]
I saw in the Replacement Contractor magazine that Castle Windows listed as one of the highest grossing companies for their size in the US. I suppose they are on the right track from a business point of view, but I haven't had any experience with these so I can't say much about their quality or service.
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Dean - Contractor - from 2010
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About The Author
Dane is the site editor of Replacement Windows Reviews and has worked in the window and door industry for more than 40 years. He spent nearly two decades as a professional window installer before transitioning into consumer education and window review analysis.
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