Window Universe Reviews | Explore Consumer Opinions, Complaints And Comments


Home : Window Companies : Window Universe

Window Universe Window Reviews

Explore 5 Window Universe reviews from consumers and industry insiders on this nationwide company that sells rebranded Revere Berkshire Elite series.

Have a question on window quotes, prices, or reviews? Send our site editor Dane your questions, and get personalized answers that can save you thousands of dollars on your project!

Window Universe Prices

Sound Blockage From Window Universe Express

Working from home has revealed three neighbor dogs that are very good at barking all day. We built cheaply 29 years ago, and have thin, metal double-pane (some seals broken) double hung. Ten (10) windows and one small semi-circle in bathroom, fixed.

Can you recommend VERY GOOD double or triple pane, perhaps laminated windows for the best sound abatement?

James - Homeowner - from 2020

[Site Editor's Answer]

James, soundproof windows can be tricky in that they can be very expensive. Milgard makes a good window line called the Quietline Series. Other options include the Amsco Serenity Series, and Harvey Acoustic Series.

An option you may want to consider includes using an insert like the Indow Acoustic Window. They are relatively cheap and provide excellent sound abatement, but they are tricky when you want to open windows. Call these guys up direct -- they are really good at answering and addressing consumer needs.

One other thing to be aware of, your walls might not provide as much sound abatement as they should. You can have a company come in and do an assessment and make recommendations. This might be where I'd start to get a better overall picture of how effective windows by themselves will be.

Dane - Site Editor - from 2020

[Jame's Reply]

Dane, thanks for your considerate time for a thoughtful response.If possible, I will see if I can order ONE insert and judge how well I like it.

My house, we built in 1992, has metal windows. They look fine. They are just thin, double pane and not up to snuff. But I like the durability of the metal frames. Compared to what I visually see in vinyl, the vinyl appear very thick and a bit unsightly.

Am I alone in this? Is there a good replacement metal framed window?

By the way I filled out referral form. Window Nation was one I got call back from. Web reviews from various places they have some bad ones. Maybe just luck of draw from my google results. Just feedback on that for you. Indianapolis area zipcode by the way. I am still going through with a Saturday Noontime VIRTUAL meeting.

James - Homeowner - from 2020

[Site Editor's Answer]

James, Window Nation sells some good vinyl windows, but they do tend to bid out their projects high in my estimation. I have seen some good options from them though in the Imperial LS. Always worth a quote just to see their pricing.

Vinyl is definitely thicker than aluminum. In Europe, it's double the thickness it is here. Not very nice looking, but VERY energy efficient. Always a trade off.

The Sunrise Restorations window offers a relatively slim frame and very good energy efficiency. It's one of the best vinyl/fiberglass windows on the market.

I agree that ordering one Indow insert and seeing if it works is a cheap and possibly good option.

Dane - Site Editor - from 2020

[Jame's Reply]

Dane, would you be able to offer me any advice based on the below summaries of my offers? I think I got three leads from your site's form submission. Due to scheduling, I had to cancel the Home Depot visit, but I wanted to get this email out today. I've spent hours with presentations and visits now, and I must say I am not "feeling it" with anyone. I have a lot of mixed emotions and nothing seems like a clear path forward.

In summary:

Windows Universe Express.
Berkshire Elite Double Hung, no grids, double pane argon. They were only ones that gave me an actual quote for the fixed window: $557. Other than that, they priced 10 plus the fixed for $5,696 white/white; $6,477 tan/tan w/Grids. Triple pane for $99 any window. Laminated pane $199.

Window Nation
Potomac, Double Hung, double pane, Argon, Full flex screen, beige/beige. $9,703; triple pane $10,942. "We have flexibility on pricing"

Insignia, tan/tan; half-screen; no grid; triple pane argon; $8,961. Woodgrain interior $1,230 ; Krypton filled $692 (said it makes it R10???)

Anderson (not renewal)

I can't see where they ever got back with me.

Unique Home Solutions
Potomac, beige/beige, no grid, argon triple pane. $13,079; Kitchen can only be done in sliders they said.

Ground Floor
Stairs 23 7/16 x 47 1/4 [Tempered]
Living Room [2 windows side by side] 71 7/16 x 58 3/4
Kitchen [2 windows side by side] 63 3/8 x 57 3/4

Top Floor
South Bedroom 35 1/4 x 51
Northeast Bedroom 35 1/2 x 59 1/8
Middle Bedroom 35 1/4 x 59 1/8
Master Bedroom East/Right 35 3/8 x 59 1/8
Master Bedroom West/Left 35 1/2 x 59 1/8
Master Bath Fixed, half-circle 35 1/2 wide x 18 1/8 high/radius (half-circle window)

James - Homeowner - from 2020

[Site Editor's Answer]

James, I see your dilemma here. The Berkshire Elite for $5,695 is the best value of the bunch. However, I don’t love this window. It’s decent, for sure, but the frame is a bit “flimsier” than I typically recommend for consumers looking to get really good, long lasting windows. I do think with professional installation, these windows will last 15 years (or much longer) and not give you too many issues.

The WN Potomac is the best window of the bunch (obviously go with the cheaper of the two Potomac quote since it’s the same window). Great window, but a steep price tag in my estimation.

I would say the Elite is worth $550 A window, but I’m not sure I would say the Potomac is worth $970 a window. If the Potomac was being quoted out at $750 a window, I would change my mind.

If you are staying in this home 15 years or less, then I say you go with the Elite and call it a day. If this is your forever home, then you have a decision to make.

Isn’t there an Okna dealer in your area? The Okna 500 is a great window that often gets bid out at that $750 mark.

Dane - Site Editor - from 2020

Window Universe Express vs. EZ Window Solutions

Dane, what do you know about EZ Window Solutions and Window Universe Express?

I think EZ Windows are out of Ohio and Window Universe Express are out of Virginia.

EZ Window Solutions has the Interstate 6800 and Window Universe Express has the Berkshire Elite.

The reason I would like to know about them is that neither one comes to your home to show you a sample. They just want you to trust them and do the research on them. I understand that it's about saving cost and being able to sell windows cheaper I hope, but I have always been taught never buy anything until you see, touch, and smell it.

So any info on the 2 companies will be greatly appreciated.

Thanks again.

Greg - Homeowner - from 2020

[Site Editor's Answer]

Greg, I'm thinking that both of these companies are run like franchises so you would need to google "Window Universe Express reviews in Cleveland Ohio" for instance to get an accurate understanding of their reputation. Off hand, I know very little about either one except to say that they strike me as very mid range operations that sell very mid range vinyl windows.

I would never spend a significant amount of money on an operation that is unwilling to come out and actually measure each opening.

Dane - Site Editor - from 2020

Windows Universe Berkshire Elite Bid

Looking for that cost sheet. Very close to doing a deal with Windows Universe, but it sounds like Berkshire Elite is not one of the favorites. Almost any other manufacturer is recommended - so I thought I should do some additional investigation.

Not to mention, many responses say Berkshire Elite is a good window at the right price point - but never say what that price point is!!

As far as checking other brands - I’m trying to get more quotes - but all of them want to come out and measure - so that’s going to take some time.

Perhaps the contractor leads form should be modified to remove HomeDepot and Sears then? At least for Austin location?

Regarding your comment on the Berkshire Elite = Alside Mezzo - I’ve read the same thing but the comments I read were from 5 years ago. Is the statement still true in 2020? Windows Universe is saying these windows are “the upgraded Revere Product Line” - any ideas on what that means?

They are basically quoting about $625/window includes Prairie Grids (50) and Energy Star Glass Package(50).

I’ll see if I can find some local reputable dealers around Austin that might have the windows on your recommended list.

G - Homeowner - from 2020

[Site Editor's Answer]

Glenn, no idea wha Windows Universe is saying, but the Berkshire Elite is bascially the Alside Mezzo. Nothing has changed there.

$625 for that window is pricey. I wouldn't pay that.

If you are in Austin, I would get a bid from a Sunrise dealer, a Zen dealer, an Anlin dealer (if available), an NT Windows dealer, and a Don Young dealer.

Dane - Site Editor - from 2020

Windows Universe

Hi Dane. Thanks for the response. So I have received 5 quotes and it seems that all of them are above your replacementwindowsreviews pricing guidance. I have 17 windows with two 3 lite sliders, two 2 lite sliders, one picture window, and 12 double hungs. The 3 lite and 2 lite sliders used to be twin and triple double hungs but I was advised that the sliders would save on cost considerably and I don't necessarily care because they are in the back of the house. With all of that information, here are the quotes that I have:

· Apex ~$14K

· Universal Windows (Unishield Classic ~$14K, UniShield Plus ~$22K)

· Windows Universe (Revere Birkshire Elite) ~$13K

· American Windows (Grand Mesa) ~ $17K

· Soft-Lite Pro ~ $13K

Based on what I've read, the Soft-Lite pro is the best of all of these windows but the pricing bothers me – they all knew that they were competing with other companies. I would really love to get the Imperial LS for $11-12K but I don't understand why all of the quotes are so high to start with. My double hungs are around 32" x 67" so I'm wondering if they are larger than normal? My plan is to narrow this down to 2 and start talking them down but I don't know if my ideal is even achievable. I guess I was thinking I would be able to get a really good deal right now but these prices make me wonder if it is the opposite.

One other question – how important is the glass options on these (in terms of price)? Most are quoting the double pane LowE with Argon fill except for Apex which is triple pane with Argon fill. I think your website says price range of $550 - $850 per window for the high end – is that to accommodate for the glass options?

Also, I just got a quote for the Imperial LS for ~$15K (double pane lowE argon fill.)


David - Homeowner - from 2020

[Site Editor's Answer]

Hey David, hope you are well. So because all those prices are relatively close to one another, these are very likely the fair market price for the windows. (Especially because they all knew they were competing for your business, which is a smart approach, and one I tend to forget to recommend -- but I should).

Three lite sliders can be pricey so that can certainly affect the per window price. I think it's more fair to say you are replacing 20 windows rather than 17. Size is a huge factor when it comes to home windows, but your sizes are relatively standard. But if 20 is the more fair number of what you are replacing, then $13K for the Soft-Lite Pro is a good price.

I agree with you that the Soft-Lite Pro is the best deal, until I saw your next email with the Imperial LS price. If this were my home, I would consider coughing up the extra $2K for the Imperial LS. I would base the decision on how long I planned to stay in the house with around 10 years as my over/under.

In terms of glass, a double pane, LowE with an argon fill is a pretty solid standard. Triple pane usually adds about $75 per window so that's one factor in that big range. Other factors include the low-e glass option, size of window, installation requirements, time of year, as well as other upgrades like sill reinforcements, spacers, SDL, etc.

I tend to think triple pane is overkill unless you are in a very cold climate. Indianapolis is sort of on the border -- with a good window like the Imperial LS, I don't think you have to go with the triple pane option.

Tim - Site Editor - from 2020

Window Universe Berkshire Elite Bid

Hey, we live out in Arizona and was worried that vinyl windows coudn't stand up to the extreme heat in the desert. We are in the process of replacing seven windows and a sliding door. We have two bids that I'd love to hear what you think.

Renewal By Andersen (Local Dealer): $12,000

Revere Berkshire Elite (Window Universe): $6550

Matt - Homeowner - from 2018

[Site Editor's Answer]

Matt, the Renewal window is good, but it's so expensive that it's tough for me to recommend them. The Revere window isn't a great product so I'm concerned how it would hold up in the extreme heat over the years. I think you need to keep looking -- get a bid from an Anlin window dealer, they make good windows and the bid will probably be somewhere in between these two.

Dane - Site Editor - from 2018

Select Type Of Window
Select Frame Material
Window Brand Quality
Installation Requirements
How Many Windows?
Zip Code

Additional Resources: Window World Reviews

Private Policy