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Atrium Windows Reviews

Read 14 Atrium windows reviews from contractors, consumers and professional installers on their numerous window models, series and brands. Find Atrium window prices for additional information.

Atrium vs Ply Gem Windows

Tim, I need your advice on replacing 15 year old Caradco aluminum clad casement windows. I currently have about 15 that have rotting sills and Caradco (Jeld-Wen) will help only to the extent of selling me replacements for a slightly discounted price. With such a bad Caradco taste in my mouth, it is time to look at other brands. My original builder will be doing the install and we are currently looking at Atrium, Hurd, Sunrise, and PlyGem. Whatever brand is selected, the replacements will be composite or vinyl windows. We have met with the Sunrise dealer and were impressed with their quality and warranty but their pricing was pretty high.

The PlyGem Premium (with energy package) appears to be one to consider seriously but the warranty leaves something to be desired when compared to Sunrise. Do you have any strong recommendations regarding the four that are being considered? Do you have strong recommendations of other vinyl/composite windows to consider? I live in North Carolina so am not usually exposed to the temperature extremes seen in some other regions. BTW, love your web-site; it has helped me to become more knowledgeable about windows than I had ever expected. Thanks

Ben - Homeowner - from 2015

[Site Editor's Response]

Ben, sorry to here about your current window woes, you are not alone with your issues with Caradco windows. So, going forward, here is what I would say.

Atrium is not bad in terms of vinyl window, but they really are in the same tier as Jeld Wen. One of the higher quality Atrium windows, along with really solid installation, would probably work out just fine and keep your costs down. Again, installation is key here.

Ply Gem Premium windows are good vinyl windows, although I don't love Ply Gem for replacement windows only because they are a company that works more with big builders and contractors and sells lots of new construction. What I would say is this, if you have someone you are working with (and really feel comfortable with) and they have installed lots of Ply Gem and they really like how the company repsonds to any issues etc. then I would say this is a pretty decent option.

Tim - Site Editor - from 2015

Atrium Ellison Windows

We bought Ellison windows for our remodeled home and our contractor told us that they are actually made by Atrium. So far, three of the transom windows have started to bow up towards the top frame and I have to assume that this is a manufacturing defect. The company, however, says that they will replace the windows themselves, but refuse to pay for the labor portion, even though they admit it's a manufacturing error. The contractor has tried to get in touch with the local wrap and iron out this issue, but now is even having a hard time getting a hold of the rep, who is obviously ducking him.

Wendy - Homeowner from 2011

[Contractor Response]

In terms of the quality of Atrium Windows, they really are like all the other companies out there. They have an economy or entry-level window, a midgrade window, and a premium or high-end window line. The premium windows from Adrian I think are very good they're very well-made are strong and they're durable. Their mid range windows are okay they're decent and their lower end or builder great windows are cheap and flimsy. If you purchased this entry-level window, that's no surprise to me that you're having issues with the windows bowing, although a smaller transom window, that is a little bit surprising to me.

Typically, window companies will only cover the labor portion of a replacement window for a year or two years after the windows are installed. My notion is that your windows have been installed for longer than this and you will have to pay for the replacement cost. This is unfortunate, but typically the warranty does spell this out in some detail so it's one of those cases of buyer beware. At the end of the day, consumers need to purchase quality windows if they want something that is going to last.

Holland - Installer from 2011

Read additional Ellison windows reviews.

Atrium Widow Review

Atrium makes a solid window. They are sturdy and don't fall apart or get drafty after a year or so like the cheap ones do. I think they're better than Silverlines and most others.

Bill - Contractor - from 2011

Read more Silverline windows reviews.

Atrium Window Complaint

I bought 10 Atrium windows at Lowes. The installation cost seemed high, but I thought the windows performed well. However, less than a month later, we were having problems and couldn't get any help or answers from either Lowes or Atrium. When we finally got an Atrium rep to come look at them, he said it was an installation problem. Lowes finally sent a guy out and he said we had a humidity issue. We have mold growing around the windows and tons of condensation and when the wind blows you can see the blinds move. That isn't humidity! After four months, no one will fix it and they just keep blaming each other. I don't recommend Atrium at all nor would I buy anything from Lowes.

Emily B - Homeowner - from 2011

Atrium Weatherlok Windows

Does anyone have any info on Weatherlok windows?

John - Homeowner - 2011

[Contractor Response]

John, Weatherlok is actually made by Atrium but rebadged and sold as Weatherlok window. Atrium does this for a numerous of different window lines. One of their main manufacturing plants is in North Carolina. They may also have one in the Dallas area, but I'm not sure. As to the quality of the window, I couldn't say. Atrium get so so reviews.

Steve - Contractor - 2011

Atrium Vinyl Windows

Atrium has several levels of windows. The builder grade is the cheapest, the mid grade is sold in hardware and home improvement stores, and the premium windows usually have to come through a dealer. Their premium grade windows are great, especially the 890 patio doors and 2000 Series windows. You see some complaints on forums, but that is usually for the 200 series, which isn't a great window. Their premium line rarely gets complaints, and I've been selling them for over four years. I sell others - Kolbe, Andersen, Milgard - and I think the Atrium gets you the most bang for your buck. Their lower end windows are awful, but all lower end windows are. A premium window is going to last longer, look better, and have fewer problems.

Barry - Window Dealer in Washington State - from 2010

Read more on Milgard windows reviews.

Replacements In Riverside

I'm considering replacement windows for my home in Southern Cal. I have to stick to a budget but I need something that will hold up and be pleasant to live with, I've heard plenty of stories about bad windows since I started looking. I heard Atrium was good, then I saw some bad reviews. Same with Madison and Alpine. I can't spend a bundle but I want a decent quality. Can someone direct me to some site that rates or compares windows?

Rose - Homeowner - from 2010

[Contractor Response]

Atrium is a good product, not a premium window but better than average. They are better than the others you mentioned, certainly. I'd also look at Superior or GreenWorld, good price with a great warranty. I don't know of somewhere you can compare a bunch of ratings.

Jeff - Contractor - from 2010

Atrium vs American Craftsman Windows

I don't really like Jeld-Wen in general or the American Craftsman 8500. Both of those just aren't that high in quality. If you want a Home Depot American Craftsman window, you can try the 9500, it's a little better than the 8500. If Atrium is available, they are pretty decent. The Atrium 3000 is okay and the warranty is strong and comes with a provision for glass breakage. Simonton is good, too, but they can be expensive.

Tucker - Builder - from 2009

Atrium Windows Or Polybau

Atrium makes good windows, but there are others that are just as good and a lot cheaper. Polybau and LBL make good windows which are a lot cheaper than Atrium. You're replacement windows cost are going to be artificially high based on the brand as opposed to the quality.

David - Installer - from 2008

A Satisfied Customer

I don't understand these people who don't like Atrium windows. They are the best ones out there. They are worth the price, they look good forever and after 6 years we haven't had any problems at all. They still glide smoothly and aren't drafty at all. My friend purchased Milgards not long after we got our windows and they are losing their color already. The price is higher than a lot of other windows, but you'll save money over the years because they last a long time and don't have the problems that other brands do.

Alex - Homeowner in California - from 2008

Mediocre Product

There are hundreds of mid-grade windows that came out when the Low-E argon filled vinyl craze hit. Like all the others, they are a mediocre window at a premium price. There are better options available, but if that's what you want, then shop around. With hundreds to choose from and thousands of installers looking for work, you can always get a better deal.

Larry - Installer - from 2008

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