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Renewal By Andersen Reviews

Read 36 Renewal By Andersen reviews and discover whether their windows are a good fit for your home.

Have a question for our site editors, Dane or Tim? Email them and let them answer your specific project questions. Make sure to include your email address so they can get back to you directly (we never use or sell your email, we promise.)

Please note, our website is not affiliated with this window manufacturer.

Additional Resources: Renewal By Andersen Prices


Editor's Renewal By Andersen Review

Renewal By Andersen presents consumers with an interesting situation. First of all, the company is a franchise so each "branch" or region is owned and operated by an independent owner and team. This means that the installation quality, customer service, and pricing structure will vary by region. Some areas may have Renewal By Andersen branches that are top notch, while others may have a reputation that are not nearly as strong.

Renewal By Andersen windows are expensive, one of the most expensive per window costs available. During the sales call, the RBA representative will surely tell you why their windows are worth the steep price tag, they would crazy not to since this is more or less their job. My opinion is that the windows are overpriced for what you're getting. The windows are good, I'm not say they aren't, but they are in my opinion overpriced.

The Renewal By Andersen windows use a fibrex frame, which is a composite frame made from vinyl and wood. The frame is quite similar to the Andersen 100 series window. The company uses good quality features, glass and components. The performance numbers are decent, their Double Hung Insert with a low-e glass (I believe this is their standard set up) will deliver a .33 U-factor, .28 SHGC and .39 VT (these numbers can be found on the nfrc.org website, the Renewal information is listed under the Andersen Corporation.)

All in all, I like the windows, I like how they look and operate. I'm not a huge fan of the numbers on the RBA composite windows, nor on the typical price quoted out on their bids.

Dane - Site Editor


Andersen Renewal vs. Milgard Tuscany

We are replacing 10 windows, half of which are very large. All of them are low-e glass, argon fills and double paned. Andersen Renewal came in at $29,000, while the Milgard Tuscany was $12,000.

Ruth - Homeowner - from 2018

[Site Editor's Answer]

Ruth, hard to compare quotes that $17,000 apart, it's like apples and oranges. In my experience, Renewal By Andersen bids tend to be quite high. The Tuscany window is decent though, but I really don't like the pocket sill in wet climates. You may need a few more bids to round out your options.

Tim - Site Editor - from 2018


Anderson Replacement Bid

Hi Dane,

Thank you for putting all the work into your site. We own a 1966 Mid-Century with original windows and need to replace them all all badly. We decided to do this in three phases for cost and interruption.

I only got one quote from Anderson replacement, but the cost per window is about $5,000 - 8,000 including the installation. The windows are large and probably custom build, but the prices are so much higher than your estimated prices on your site.

Thank you for your help.

Margit - Homeowner - from 2018

[Site Editor's Answer]

Margit, like many bids from Renewal, the one you got from them is nearly $5000 per window. That is very very high.

For instance I can go to Home Depot and buy an Andersen 100 window -- not quite the same quality as the Renewal, but made from the exact same material, a fibrex composite. The cost would be something like say $400 to $500 for a good sized double hung. I can then go out and hire a well respected installer using yelp or angie's list for $100 to $150 per window. That puts me at most at $650 per window installed.

Doors are certainly much more expensive and some custom aspects can drive the cost up. Also I don't know your project specifics so I might be speaking out of turn. But you don't need to speed $88K on your windows.

Get some more quotes from local companies. Google "sunrise windows in your city, state" and see if any local companies carry sunrise windows. Then call them up and have them give you a free bid.

Do the same for Okna, Sunrise, Soft-Lite, Zen and Polaris. Get bids on their mid range or premium vinyl window models and ask about their interior laminate wood options.

Tim - Site Editor - from 2018


Renewal Pricing Bid

Good morning. We received a quote from renewal by Anderson after attending a home show last weekend. To replace a French door with a slider, a casement with a slider, two bathroom windows, and three 36x53 double hungs with grills, the quote is 15,500. After reading some reviews I'm having second thoughts. The salesman talked a lot about the design being superior to wood clad and vinyl. Your opinion?

Sally - Homeowner - from 2018

[Site Editor's Response]

Sally, RBA does think alot of their composite windows, but I'm not as convinced. I think its a good product, but it's just always so much more expensive than other brands. If their performance data was far superior to other brands I would at least give them that, but it just isn't.

Wood is beautiful, but it's expensive and its performance data is not good. However, I do get using wood on french and sliding doors and Andersen makes nice doors.

I am a fan of high quality vinyl windows. I would get bids from companies who make vinyl windows and doors and use an interior laminate. You might be surprised how well they mimick the look of wood, but without all the downsides of wood.

High quality vinyl windows are decently priced (when you find the right dealer), they are very energy efficient, they carry lifetime warranties, and they require no maintenance. It's a pretty good combination.

Dane - Site Editor - from 2018


Renewal Windows Bid

Good Morning. We live in the Pocono Mountains in PA.

I just got a quote for 4 composite double hung Renewal windows, approx 3’ X 4’ for over $6200. Your website gives a price for high end budget composites for $2200. Is Anderson that much better, or am I getting a raw deal?

George - Homeowner - from 2018

[Site Editor's Answer]

George, the short answer is yes. RBA is always very expensive and although its a nice product and warranty, it's just not worth it in my opinion (unless money is not an issue). If you want a fantastic vinyl window (that will blow the doors off of the RBA), look at Okna. The company is PA based, so there is definitely a dealer in your area. Their mid range 500 model is excellent and their high end 800 series is the best in the business.

In terms of pricing, you might be looking at $600 to $650 installed for the 500 series with normal installation and a mid sized double hung. Pricing can be all over the board though because there are so many factors that come into play for any specific project. (Our cost calculator is relatively generic pricing because of the complexity of different projects.)

I always recommend getting a few bids and other companies to look at include Soft-Lite, Sunrise, and Polaris. Google them and see if they have dealers that service you area. I also recommend telling each company that comes to your house that you want to be up front with them and that you are collecting 3 to 4 bids before you make a decision and would appreciate their best bid up at the outset.

Bottom line is there are better vinyl windows out there at a much lower price point.

All The Best,

Dane - Site Editor - from 2018


Renewal By Andersen vs. Marvin Ultimate Clad

Hello Tim, I am replacing seven windows and first got a bid from Renewal. It was a long, slick pitch that essentially was Renewal is way better than anything else on the market. It took 1.5 hours and the bid was $18.8K -- for seven windows!

After that, I found a Marvin dealer, who gave me a bid for $7.7K on the Marvin Integrity window or $8.9K on the Marvin Ultimate wood window.

My next door neighbor paid $800 for Okna 500 windows I believe.

I have a headache from thinking about how much this is going to cost and what a crazy process this has been so far. Help!

Dan - Homeowner - from 2017

[Site Editor's Answer]

Hi Dan. Renewal has a good window, but they are often too expensive for the actual quality. They are certainly not worth 2x what a Marvin Integrity costs. Based on the prices quoted, I'm assuming that either your windows are either very large, complicated or the installation requirements are extensive.

The premium windows from Okna, Sunrise, and Soft-Lite are going to out perform the RBA. Incidentally, if you place a composite window next to a fiberglass or vinyl window, you would have a hard time telling them apart.

I would get a few more bids to see what else is in your area

Tim - Site Editor - from 2017


Renewal by Andersen Window Quote

Dane, I signed a work order through Renewal by Andersen Windows for 14 windows that came out to $1333 per window, which seems pretty pricey. I still can cancel the the contract, but I'm just not sure its what I should do.

Becca - Homeowner - from 2017

[Site Editor's Answer]

Becca, $1333 per window is a lot of money. If you halved that to $666 you should be able to get a vinyl window that has performance numbers that equal the numbers from the RBA window.

For $800 per window, you could probably get a top tier vinyl window like a Okna 800, Soft-Lite Elements, or Sunrise Restorations.

Renewal does make a nice window, but it's just overpriced for what you're getting in my opinion.

Dane - Site Editor - from 2017


Renewal by AndersonAnderson 100 vs. Glass

A salesman told me that Renewal By Andersen and the Anderson 100 have the same glass thickness. Do you know if this is true?

Jill - Homeowner - from 2017

[Site Editor's Answer]

Jill, yes both of these windows come with a glass that is 1/2 and double strength. In fact, both of these windows use the same composite material in the frame, but the Renewal feels a bit sturdier in my opinion. The Renewal is also often sold at well over double the cost of the Andersen 100.

Tim - Site Editor - from 2017


Expensive Renewal by Andersen

My windows are 28 years old and I assume I should replace them. The windows are wood. Would you recommend replacing with wood or vinyl. I recently met with renewal by Andersen but they are too expensive.

- Homeowner - from 2017

[Site Editor's Answer]

Not surprising that the RBA windows were too expensive. I recommend vinyl for a number of reasons that are found in this article. http://www.replacementwindowsreviews.co/best-replacement-windows/vinyl-vs-wood-windows.html

Most consumers should go with a quality vinyl window over a wood clad window. Better performance, strength, longevity, warranty, and lower cost. Notice I said a quality vinyl window, a low end vinyl window won't provide long term value.

Tim - Site Editor - from 2017


Renewal Window Option

Good morning, I'm in Dallas and need to replace 9 windows. I was quoted $25,000 for Renewal windows, but I was also considering looking at some wood clad options. Any guidance would be very helpful.

Dan - Homeowner - from 2017

[Site Editor's Answer]

Dan, Renewal is a good window, but VERY expensive. Andersen Windows And Doors makes good wood windows, but I'm not sure I would recommend them for an intensely hot climate like Dallas. A good vinyl or even aluminum window is probably a better bet that will be much less expensive than the Renewal option. Take a look at Don Young, Sunrise, or the premium windows from NT Windows.

Tim - Site Editor - from 2017


Renewal By Andersen Costs

We just got an estimate of around 18,000.00 to 22,000.00 on 9 windows for Anderson renewal. The $22,000.00 is for 2 side by side casement 6 double hung and 1 awning. This seems to be 4 times all of the estimater programs I have found on line. Also I seem not to be able to fiend independent contractors that will install windows. Thy seem to only do bathrooms, kitchens, basement or rec rooms.

Steve - Homeowner - from 2017

[Site Editor's Answer]

Steven, Renewal By Andersen often has very expensive window bids. I would suggest getting two to three bids for vinyl window companies in your area to see a more reasonable price range. The price estimators online are just that, your project may involve much more on the labor side of things so you might be looking at a more expensive per window cost. The two to three bids should provide you with a good price range and will let you compare and contrast some of the different windows out there.

Check out our best windows page and then do a google search for "[window brand] in [your home town and state]" --- see if any are available from local companies and if so call them up and get a free bid.

Also see our page on negotiating your bid to get the best pricing.

Dane - Site Editor - from 2017


Renewal By Andersen Pricing

Hi Dane, I had a rep from Renewal by Andersen price replacing 6 windows and 2 doors at my house today. Talk about pricey! I'd love to get your recommendations for companies that are available in my area (California- Bay Area). Thanks!

Tara - Homeowner - from 2017

[Site Editor's Answer]

Hi Tara, yes Renewal By Andersen is incredibly expensive and not worth the hefty price tag in my opinion. On the west coast, I typically recommend looking at three companies -- Milgard, Anlin and Amerimax. Take a look at their mid range or premium vinyl window models and compare the bids you get. RBA is quite a nice looking window -- nicer than most standard vinyl windows, but once you put the windows in, I'm always surprised how infrequently I really stop and admire their overall look. These windows will match or beat the performance numbers of the RBA and should run you less than half the typically per window cost that Renewal bids usually come in at.

Other windows you can look at include Marvin Infinity and the Andersen 100 (which is made of the same fibers material as the RBA).

Dane - Site Editor - from 2017


Renewal By Andersen vs Andersen 100 Series

Dane, I'm removing a kitchen wall to insert a bay window in and was looking at Renewal. It sounds though like it's really pricey and I'm wondering if I shouldn't just go with an Anderson 100 instead. Was wondering what you thought?

Robert- Homeowner - from 2017

[Site Editor's Answer]

Robert, I would get a few on the Andersen, but also some other vinyl windows. Renewal could give you an estimate, but it will be likely considerably more than other options.

Dane - Site Editor - from 2017


Renewal By Andersen Windows

Dane, I recently bought 10 double hungs and 2 picture windows from Renewal By Andersen, but need to replace more windows. I can't afford to go with Renewals though, but I thought maybe I could do Andersen windows, like the 100 series. The 100 series only comes as a single hung and they don't seem nearly as solid as the Renewals. Their 400 series feel much more durable and closer to the Renewals, in terms of frame and hardware.

Ron - Homeowner - from 2017


Renewal by Anderson In Ohio

Looking to replace about 17 windows and looking for a good window replacement and installer in the Cleveland Ohio climate area. See lots of commercials for Renewal by Anderson. Any input would be appreciated.

Sandy - Homeowner - from 2017

[Site Editor's Answer]

Sandy, Renewal By Andersen does quite a bit of advertising in many of the markets, as well as Window World. Ironically, one is the most expensive windows out there and the other is the least expensive. I wouldn't go with either myself, the Renewal is simply too much and Window World quality isn't up to snuff.

Since you are in Ohio, you should look into Sunrise, Soft-Lite, and Polaris -- all three of these brands should be sold by local companies who will come out and give you a free bid on your project. All three of these brands make multiple vinyl windows models so you can choose the model that best meets your needs and budget. I would avoid going with the low end series from each.

The Sunrise Classic series -- sometimes just called the Sunrise window -- is a great way to go. The Soft-Lite Elements, Imperial LS and Pro are excellent windows as well. Google "Soft-Lite windows Cleveland Ohio" "Sunrise windows Cleveland Ohio" and "Polaris windows Cleveland Ohio" -- see what comes up and get your free bids and then send them my way and I'll give you my two cents.

Tim - Site Editor - from 2017


Renewal Composite Window Options

We are interested in replacing our 30 plus windows. We think we would like composite windows. We have met with a Renewal by Anderson rep, but we really don’t want to spend $50,000 on windows! We like the 20-year warranty and the maintenance-free aspects. Do your windows compare?

Janet - Homeowner - from 2017

[Site Editor's Answer]

Janet, we don't sell windows, but I can give you some alternatives to the Renewals, which tend to be very expensive. The Andersen 100 window is similar in construction to the Renewals, both of them are made from the fibrex material (both made by Andersen). The Andersen 100 window will be quite a bit less expensive.

The best composite window in my opinion is the Okna Starmark. It's a bit beefy for some consumer's taste, but it's a great window that will easily outperform the Renewal and Andersen 100. The Sunrise Restorations window is a vinyl window that uses some nice composite materials in the reinforced sash and frame. This too will blow the doors off the Renewals in terms of energy efficiency and price.

If these aren't available in your area, I would suggest getting a top tier vinyl window (the Sunrise Restorations is often considered a vinyl window). Visually, it's pretty tough to distinguish a composite and vinyl window. High quality vinyl windows often are available in interior laminates that look like wood, but don't require the maintenance of wood, carry better warranties, and offer better energy efficiency. These give you the best of both worlds (assuming you like the look of them) -- good looks, great energy efficiency, and a price tag that won't break the bank.

Tim - Site Editor - from 2017


Renewal vs Andersen 100 Windows

Dane, I have Renewal by Andersen, but I'm confused, is the Home Depot's 100 series window also made fiber. If so, it's the cheapest window they have. Does this mean that the Renewal is cheap also?

Jim - Homeowner - from 2016

[Site Editor's Response]

Jim, both windows are made from Fibrex, which is a composite wood and vinyl that bond together. I think it's a solid for window frames. The Andersen 100 is sold at HD for around $275 range and uses the same basic frame. The Renewal is a bit thicker though.

Dane - Site Editor - from 2016


RBA vs Harvey Windows

I'm getting blurry-eyed from researching window companies and installers to replace 7 windows in my 1850s Victorian home. I've been reading your site. What is an average price for a mid-level window? I need double-hung, vinyl (or composite would be nice), white, and my frames are good, so they don't need to be replaced.

I've received a quote from Renewal by Andersen and they are over $1200 each. Ugh! I then got a quote from Harvey and was very impressed by the installer as well, as I know the installation is equally as important as the quality of the window. He's a builder and knows his stuff. He gave me a quote of $460/window and these are the Harvey Classic series (vinyl) with double Low-E/argon for an R value of 7.25.

My window openings fit what he called his "standard" pricing, about 36" w x 60" H. Four of the 7 are as long but much narrower. He said all would be the same price. You've said on your site that Harvey seems to be a bit overpriced for a mid-level window. What is overpriced? I live in Maine so I want an energy efficient window that is hopefully above average yet won't break the bank like the Renewal by Andersen.

I am hoping to find a good installer to get a quote on Simonton windows as well. Any advice for me?

Deborah - Homeowner - from 2016

[Site Editor's Response]

Deborah, thanks so much for the question. The $460 window replacement price you received on the Harvey is right there in the ballpark, it's a very fair price from an industry average.

I would say that the standard mid range price for a normal sized vinyl window with standard installation is $425 to $450. But notice how many qualifiers I included here...20 different factors can push this cost up or down.

The price on the Renewal By Andersen is their standard per window quote and gosh, talk about expensive.

I love the fact that you are comfortable with the Harvey installer and feel like he knows his stuff!

I think you have a winner, Harvey makes a very solid mid range vinyl window.

Dane - Site Editor - from 2016






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Anderson Renewal In Connecticut

I signed to have Anderson Renewal do 3 double hung windows. I'm having second though as price is $5200 and this seems very expensive. I live in Connecticut.

Barry - Homeowner - from 2016

[Site Editor's Response]

Barry, Renewal By Andersen is one of the most expensive windows out there and unless you have money to burn, I think there are much better valued windows on the market. I know that Okna sells in your area and you could do an Okna 800 with the interior wood laminate, which looks pretty darn good and is arguably the best vinyl window out there (best performance numbers of any window on the market). This top of the line Okna is going to blow the RBA window away and going to be 40% to 50% less than the price you were quoted.

I believe Sunrise Windows are also available in your area, a google search should confirm this. You may also want to call up Soft-Lite and see if they have a rep who services your area. Let me know what you find!

Dane - Site Editor - from 2016


Renewal vs. Andersen Woodwright Windows

We're thinking of installing Anderson double hungs where an Andersen casement was and the frame is in perfect condition. We're considering both Anderson Wood Wright and Renewal inserts. I was wondering which window you felt was the better option in general.

Mark - Homeowner - from 2016

[Site Editor's Response]

Mark, the Andersen Woodwright is one option of the 400 series, a quality wood window. The Renewal By Andersen is a composite frame. The Renewal will probably be more expensive, and I feels it's the less impressive of the two. I would say the Andersen Woodwright over the Renewal if it were me.

I would nonetheless get bids on each and compare them on options, price, features, glass, warranty and overall look.

Dane - Site Editor - from 2016


Renewal by Andersen vs Simonton

Tim, we're looking for 3 sliders and 7 normal-sized double-hung windows. We first got a bid on a Simonton, although I'm not sure which model, maybe the Impressions 9800. His bid was $7,000. He is a small but well respected local company.

Our second bid was from a dealer who sold Renewal by Andersen and his bid was $24,000.

Is theRenewal by Andersen worth that much more?

Hans - Homeowner - from 2016

[Site Editor's Response]

Hans, the Renewal Bid is typical and excessive for 10 windows in my opinion.

The Simonton Impression 9800 series is a good window and one that I would have in my own home. vYou may want to get bids from Zen Sunrise, and Okna. These offer windows that area a step up from Simonton and will also serve you well.

Tim - Site Editor - from 2016






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Renewal Patio Doors vs Okna

I am replacing a sliding glass door and have three quotes on the custom 5.5 foot door. The quotes are $1900 for an Alside Turnkey, $1998 for the Okna Elegante and $4500 for the Renewal by Andersen. Any advice?

Sarah - Homeowner - from 2016

[Site Editor's Response]

Sarah, I would say the Okna Elegante window is the hands down winner. Good price and excellent product.

Dane - Site Editor - from 2016


Renewal By Anderson vs Soft Lite Windows

I need replacement windows (65 of them!). I have builder grade vinyl windows that are 17 years old and I never liked them. My house is in an upscale neighborhood outside Washington DC. I am trying to decide between Renewal by Anderson and Soft Lite.

I am concerned the Soft Lite will not look as good on my home. Both brands have mixed reviews on the internet—both installers have A ratings on Angie's List and I know people who have used them and been happy. The Anderson windows are almost twice the price, but I would rather spend it, than be unhappy with the final appearance of the Soft Lite windows. I am not sure the function of the Anderson window is as good as the Soft Lite, after reading all of these reviews. Do you have an opinion? Thanks, Kara

Kara - Homeowner - from 2016

[Site Editor's Response]

Kara, my own opinion is that with the Renewals, you are paying a lot of money for the name Andersen. Performance wise, the Soft-Lite is going to blow the RBAs away. In terms of aesthetics, I agree that the Renewals are quite nice. For a vinyl window, I personally think that Soft-Lite makes a nice looking window. Are you concerned with how they will look on the outside or the inside? On the outside, I would guess it will look roughly the same, unless you are going with a color other than white. On the inside, the Renewals do look very good, but for the money you are paying you could probably do a Marvin Ultimate wood clad window, which is one of my favorite wood windows. But....wood windows aren't going to last the way that composites or vinyl windows do and they require periodic staining, etc.

One option you may want to look at is a vinyl window with a laminate interior. Most companies do a rather poor to just okay job with their faux wood finishes, but the ones that do it well are impressive (this is completely subjective, especially if you live in a nice home, so take this with a grain of salt.) Have you gotten a quote on the Okna 800 series? I think this is one of the nicest looking vinyl window on the market and I know they are available in your area. The window offers several interior laminate finishes that are pretty awesome looking and I like the array of hardware options. The Okna 800, along with the Soft-Lite Elements and Sunrise Restorations are generally considered the three best vinyl windows available - and the most expensive.

Tim - Site Editor - from 2016


Homeowner RBA Review

We had four Windows replaced on October 23, 2015 with final stucco and paint one week later. The installer did a great job. They cleaned up after themselves, were very efficient and made sure we understood exactly how the Windows operated. The stucco and paint crew matched the stucco perfectly and with a sample of old stucco matched the stucco paint. I would recommend Renewal by Anderson to everyone. --a little expensive--but very good quality and workmanship!

Paul - Homeowner - from 2015


Renewal By Andersen Quote

Today, I had a quote from Renewal by Andersen. $4321 for the 2 windows installed; a wood composite blended with a polymer (not vinyl) with a warranty that's 20 yrs for glass, 5 yrs for installation, and 10 yrs for frame and hardware. Their windows have a U-factor of .30, SHGC of .30. and VLT of 51%. I don't think they are triple pane.

I live in St Paul, MN. My house was built in 1942 and the original windows were refitted in 1990 with Vinyline windows. At least one of them has lost its seal. I am redoing a small kitchen and bath and want to replace 2 windows. I am 72 yrs old and am considering replacing all the windows if/when I can afford it. Both of these quotes are just too high for me. What first tier vinyl window manufacturers and windows would you recommend?

Judy - Homeowner - from 2015

[Site Editor's Response]

Judy, that is a large number for 2 windows, I would certainly suggest more bids to get that number way down. I know that Marvin is in your area, but they aren't cheap either - although they do make an excellent fiberglass window in the Infinity model.

I believe that Sunrise windows has a local dealer in the St. Paul area. The company makes several top quality vinyl window series that would certainly be cheaper than the bid you received from RBA and would offer significantly better performance numbers. Quality vinyl windows don't look as nice as the Renewals, but they are very resilient and offer excellent long term value.

The other company you may want to look at is Soft-Lite. They are a high quality competitor of Sunrise. Either of these options should serve you well and save you some money.






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Renewal By Andersen Franchise

The problem with RBA is they are franchised. You don't really deal with Andersen, so you don't know what kind of service you're going to get. Sometimes, a franchisee is good cause they're smaller and really connect with customers, but a lot of them don't really care. They bought the name and the reputation that goes with it, and don't really follow up with customer service. The window quality is good. They have vinyl and wood windows, and do a lot of custom work. The pricing is inconsistent, though.

Stu - Contractor - from 2012

Read additional Andersen window reviews.


RBA BBB Ratings And Quality

I signed a contract with a Minnesota RBA franchise and I've decided to cancel. Their BBB rating is an A, but they have 7 complaints in the last year. If they deserved an A they wouldn't have 7 complaints. On Angie's List, I saw a lot of complaints and their service has really gone down in the past year. I also don't like that the windows I ordered had a new design that has apparently had lot of problems. I have some friends with RBAs and they like theirs, but the reviews really made me hesitate. For as much money as they cost, you should be getting great service.

Andy - Homeowner in Minnesota - from 2011


RBA vs Alside Windows

Last year my wife and I had Sheffield Alside windows put on our home. Within a few months they were leaking air, which was awful because it was cold and drafty all winter. They ended up being no better than the 20 year old windows they replaced. I don't know if it's the actual windows or if we had a bad installer. I've been trying to get him to come take a look, but he keeps putting me off. Our neighbors had their windows done around the same time with Renewal by Andersens and they haven't had any of these problems.

Dan - Consumer in Colorado - from 2011


RBA Installer Quality

The RBAs are a good quality and they custom make each order. The big deal is getting a good installer, they really are the ones who determine if your windows perform well or not. RBA is franchised, so the quality of installation and service can vary a lot. A lot of time, too, they start out with some crazy price and then start offering all these discounts and special packages, but only if you sign on the dotted line that day. It must work sometimes, or they wouldn't do it, but it seems sleazy and I'd never sign if they pulled that.

Daniel - Industry Pro - from 2010


Unhappy With The Estimate Process

The RBA salesman came out and I was shocked at his slimy tactics. Even before he got there I didn't like it, he said it would take 90 minutes and insisted that my wife and I both be there. He gave us a long pitch and then we got a quote for $15k for 12 double hung windows. I told him that was too high, and that we had 2 other reps coming to give us estimates and then we'd decide. He was clearly angry, which was weird, and he started talking discount. He said he could take $2k off if we signed that day. I said I wanted the other estimates first to compare, and he was really mad. It was ridiculous, I would laugh if it wasn't kind of creepy.

Will - Homeowner in New Jersey - from 2010






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Renewal By Andersen Complaints

I spent about $1200 each for 10 RBA windows. The weatherstripping came loose the very first time we opened the casement window. One of the double hungs won't lock, and another one won't open. So 3 of my 10 windows don't work, and I paid $12k for them. I'm beyond disappointed. They claim to be the best and they are certainly one of the most expensive, so they should at least be a mediocre window, which in my opinion they aren't.

Debbi - Homeowner in Pennsylvania - from 2009


RBA Review

I'm replacing 26 double casements on my home. I first went to RBA but the price was way out of my reach. I've gotten two other estimates, one contractor will put in Andersens and another aluminum clad Hurds. Both are right around $30,000. I'm not sure which to go through. I've heard some bad stuff about Hurd, but I know this contractor and trust him, and he says he really likes them. Any input?

Curt - Homeowner - from 2009



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