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Universal Windows Direct Reviews

Read Universal Windows Direct Reviews and discover what consumers and contractors think of their windows and siding. Universal Windows Direct is an Ohio based company based out of Cleveland. The company offers windows, siding, doors and windows to a regional clustomer base.

Have a question for our site editors, Dane and Tim? Email them and let them answer your specific project questions. Make sure to include your email address so they can get back to you directly (we never use or sell your email, we promise.)

Please note, our website is not affiliated with this window manufacturer.

Unishield Plus vs Ply Gem Windows

We are looking to replace our patio door. Do you recommend the Plygem or Unishield Plus? Thanks.

Mary - Homeowner - from 2016

[Site Editor's Response]

Mary, first off, let me apologize for how long it took to get back to you, the email fell through the cracks. I don't know a ton about Universal Windows Direct, but I did take a look at their website.

It appears that Ply Gem and Universal both make decent windows and doors, probably mid range quality for each. Ply Gem is obviously the bigger company and that has some positives in terms of warranty, overall strength of company and replacement parts.

Universal is much more regional and that has some advantages also - they will both sell the door and install the door so if there are any problems, you know actually who to go to. Assuming you like the Unishield Plus patio door and feel comfortable with their warranty and the installation team, I might go with them for a simple fact that they are responsible for the whole project and therefore it leaves little question as to who is responsible if something should go wrong in the future.

I'm assuming you are in Ohio and there are some excellent companies that sell patio doors in your area. Take a look at our Ohio replacement window link and get a few more bids from local companies that service your town or city if you would like some additional comparison pricing and options. I would put the first two or three companies on the list into the first tier and Wallside probably on par with the selections you have now. Good luck and let me know how it works out!

Dane - Site Editor - from 2016

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