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Universal Windows Direct Reviews

Read 4 Universal Windows Direct Reviews and discover what consumers and contractors think of their windows and siding. Universal Windows Direct is an Ohio based company based out of Cleveland. The company offers windows, siding, doors and windows to a regional customer base.

Have a question for our site editors, Dane and Tim? Email them and let them answer your specific project questions. Make sure to include your email address so they can get back to you directly (we never use or sell your email, we promise.)

Please note, our website is not affiliated with this window manufacturer.


Universal Windows Direct Polaris UniShield Plus

Universal Windows Direct sells the Polaris UniShield Plus, but I can't figure out which window this actually is. I check Polaris's website and they sell three windows—ValueSmart, the ThermaWeld and UltraWeld. I'm replacing 14 windows, all double hungs, and one sliding glass patio door. UWD bid out the project for $8310 and ProVia bid out the Endure for $14,200. Which is the better deal in your opinion?

Steven - Homeowner - from 2018

[Site Editor's Answer]

Steven, the Polaris UniShield Plus is I believe their ThermalWeld mid range window. It's a good mid range window. The ProVia Endure is better for sure, but there is a huge price difference. Assuming you like UWD and feel that their installation will be good, then that's what I'd go with.

You may want to look at more quotes.

Tim - Site Editor - from 2018


Polaris UniShield Plus vs. Okna 500 Deluxe

I am looking at 2 replacement windows by Universal Windows but different contractors. One is Okna 500 deluxe (energy saving package). The other is Polaris ( UniShield Plus). In your opinion, which are the better windows? The warranties are the same. Thank you for help.

Robert - Homeowner - from 2018

[Site Editor's Answer]

Robert, I would go with the Okna 500 DX over the Polaris Unishield Plus. Universal relabels the Polaris window and sells the Unishield Classic, which is the Polaris ValuSmart window and the UniShield Plus, which is their ThermalWeld. The ThermalWeld is a nice window, but the Okna 500 DX is the much better of the two.

Dane - Site Editor - from 2018


Universal Windows Direct Plus Vs. Apex Energy Solutions

Hello Dane, I'm in Charlotte NC and looking at replacing 22 windows. I have quotes from both Apex Energy Solutions and Universal Windows Direct Plus. They are close, but I'm trying to determine quality difference and anything else about the companies. Apex offers just the 1 product Insignia windows, and Universal has 4 types and we are looking at the 2nd level up (the plus).

Any thoughts or insights would be appreciated.

Thanks.

Mike - Homeowner - from 2018

[Site Editor's Answer]

Mike, I don't know enough about either company to give you a strong opinion either way. I tend to hear better things about Universal Windows Direct than about Apex Energy Solutions. Based on this, I would go with the Universal Windows Direct, but I would ask them to provide you with some performance data on the window series you are considering. I would pay particular attention to air infiltration, which should not be above .12.

That's sort of my over under for a decent mid range vinyl window. Feel free to send me the data and I'm happy to give you my opinion.

Dane - Site Editor - from 2018


Unishield Plus vs Ply Gem Windows

We are looking to replace our patio door. Do you recommend the Plygem or Unishield Plus? Thanks.

Mary - Homeowner - from 2016

[Site Editor's Response]

Mary, first off, let me apologize for how long it took to get back to you, the email fell through the cracks. I don't know a ton about Universal Windows Direct, but I did take a look at their website.

It appears that Ply Gem and Universal both make decent windows and doors, probably mid range quality for each. Ply Gem is obviously the bigger company and that has some positives in terms of warranty, overall strength of company and replacement parts.

Universal is much more regional and that has some advantages also - they will both sell the door and install the door so if there are any problems, you know actually who to go to. Assuming you like the Unishield Plus patio door and feel comfortable with their warranty and the installation team, I might go with them for a simple fact that they are responsible for the whole project and therefore it leaves little question as to who is responsible if something should go wrong in the future.

I'm assuming you are in Ohio and there are some excellent companies that sell patio doors in your area. Take a look at our Ohio replacement window link and get a few more bids from local companies that service your town or city if you would like some additional comparison pricing and options. I would put the first two or three companies on the list into the first tier and Wallside probably on par with the selections you have now. Good luck and let me know how it works out!

Dane - Site Editor - from 2016






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