Jeld-Wen Windows Reviews
Read 30 Jeld Wen Windows reviews from both homeowners and contractors on their Builder Vinyl Series, Siteline EX, IPEX doors, Premium Atlantic, Custom Wood and much more. For pricing and product analysis on all of their models, check out our page on Jeld Wen windows prices.
Editor's Jeld Wen Window Review
Jeld Wen is a one of the larger window and door manufacturers in the United States and that means they are going to have both glowing and not so glowing customer window reviews. As a very general statement, Jeld Wen has a good reputation for their doors and an okay reputation for their windows. (I know several excellent local companies that carry Jeld Wen and sell lots of them and assure me that they don't have any more problems with them than say their Milgard windows.) On the other hand, we do get our fair share of Jeld Wen windows complaints from customers who have ordering and installation issues that don't always get resolved (at least to the satisfaction of the homeowner).
Jeld-Wen Windows Complaint
No questions, just to let you know I was sold JELD-WEN windows 5 years ago and the windows and the service is a disgrace and would never recommend these windows to anyone, Junk. Now thinking of replacing them with a good quality window after 5 years. The word is out to anyone needing new windows to contact me before buying.
Replacement Wood Windows
I have a Pella clad fixed window 72 X 96 architecture series with muntin patterns of 3W X 4H. The clad outside at the corners where it is put together has pulled apart and caused moisture to come in and the wood has decayed inside at the bottom. Of course Pella says it is due to my sprinklers but it does rain. I live in south Louisiana with high humidity and rain along with high temperatures. The window is original to the home that was built in 1999. I have Pella windows throughout my home. I am looking at not replacing it with another Pella. I am researching Marvin, Kolbe, Windsor and Jen Weld windows. What are the positives and negatives of each? Who has the best warranty? Thank you for your advise.
[Site Editor's Response]
Hi Melanie, sorry to hear about your window issues. I'm curious if you've ever considered a high end vinyl window with an interior wood grain finish. The problem I see with real wood windows is that you are going to have the same issue of contraction and expansion 10 years down the road if you put in another wood window. The newer wood grain finishes on the vinyl windows are pretty impressive. I know there is a Sunrise rep out of New Orleans that you could call and get a bid from. The Sunrise Restorations is one of the best vinyl windows on the market and has some very nice interior wood grain options.
Jeld Wen Auralast Wood Windows
We are remodeling a cabin on a lake in central Alabama with a new addition. It is my understanding that we don't necessarily have to use a remodel style window for this project because we are going to use Hardy board on the exterior. If we choose a wood clad window, what do you know about Quaker? Also, if we choose a vinyl I will probably want a beige exterior with a white interior. I have priced Simonton 5500s and the platinum prism, and Anderson Silverline. Silverline reviews scare me, even though it is a good company. The contractor will install. He has installed Silverlines before and doesn't think home owners have had any problem.
[Site Editor's Response]
Nita, in terms of wood clad windows, I don't know anything about Quaker. The Marvin Ultimates would be my choice for a wood window if it were me, I would stay away from companies that are smaller and more regional. Jeld Wen makes an interesting wood window that uses a treated wood on the inside and an aluminum on the outside that carries a lifetime warranty and looks very good. I'm not a fan of Jeld Wen vinyl windows, but these auralast treated windows seem to be a nice alternative.
Jeld Wen vs PGT Windows
I am looking at replacing 8 single pane windows in my home and i have quotes from both Home Depot and Lowes. I have tried to keep the options the same as best i could to make sure i was comparing apples to apples. I am looking at single hung, impact glass in both Jeld Wen and PGT brands. The PGT WinGuard 5500 series window. The cost for the total install is about $1,500 in difference between the 2 companies. I live in Melbourne Florida and my question is, money aside, which company provides a better product and what would you recommend.
[Site Editor's Response]
Michael, of the two I would absolutely go with the PGT. Jeld Wen makes good doors and their treated wood windows are not bad, but their vinyl windows are not the best in the business by any means.
JELD-WEN Siteline EX vs Plygem Pro Series 400 PVC
We are replacing all 36 double-hung windows in our home with new construction windows and new brick moulding (due to several rotted windows and sills). I had chosen the Plygem Pro Series 400 PVC windows with attached PVC brick moulding. But I understand that the mouldings and the windows need to be painted.
[Site Editor's Response]
Susan, PVC and wood windows do need to be painted if the materials are on the outside. This is why most manufacturers use a vinyl or a fiberglass type material on the outside, it does not need to be painted and it holds up to the elements much better over time. The question you bring up goes both ways, why would you buy a wood window if you?re going to paint it, buy a vinyl window that never needs to be painted or requires any maintenance?
Jeld Wen vs. Milgard
I live in Phoenix and have 4 quotes on replacing our 6 arched aluminum windows. I want to stay with aluminum because the frames match our sliders, inside and out. All quotes have been for Milgard and all the prices are within $100.00 or so. Are there other manufacturers I should be looking at? One installing company represents IWC and Paramount/Cascade as well as Milgard. Your thoughts?
[Site Editor's Response]
James, I like the Milgard over the IWC and Cacade for sure. Gerkin makes a nice aluminum window, but I?m not sure it would be in your area. Jeld Wen makes some decent aluminum windows - I never recommend their vinyl windows, but I have heard solid reviews on their aluminum windows, although they offer several options and I would be wary about their lower end ones. Don Young also makes an excellent aluminum window, they are out of Houston, but you may be able to custom order through them, have them shipped out to you and then have your contractor install them.
There aren't nearly as many options when it comes to aluminum windows as opposed to vinyl. Please let me know what you find in Arizona so I can help other consumers down the road find the best options!
Jeld Wen vs Ply Gem
We are getting ready to build a new home on the North Carolina coast, we have the contract in hand. All of our preparatory talks had been about Jeld Wen Brickmould Vinyl Double Hung windows. The contract we just received has Ply Gem windows on it. We had been given a Ply Gem Pro Series 400 Double Hung Wood Composite flyer but had never discussed these windows. We have not discussed this change with the contractor yet as we are trying to gather information so that we can have an informed discussion.
[Site Editor's Response]
The Ply Gem Pro Series is a decent window. It wouldn't be my top choice, but I like it over the Jeld Wen option, I'll say that. I think that as long as you get good installation with the Ply Gem Pro window and everything is done well, you should be fine. The problem with windows is that you don't see problems until 5 years down the road, after the labor warranties have expired and the contractor is who knows where.
Jeld Wen 2500 Vinyl Windows
I am renovating a home which requires both replacement and new build windows. Options presented to me include: MW pro series classic and Jeld Wen Brickmould Vinyl Series (a.k.a. V-2500). I am not overly impressed with either option. I am looking for a solid mid-level window and will be installing 61 windows. Mid-Atlantic area. thoughts on these two options? Any suggestions?
Jennifer, I agree that you have two just okay options. I would suggest calling up these companies and see if they have a rep who services your area. All four make excellent vinyl windows.
50% is the window and 50% the installation so also ask the companies how they feel about the person who services your area (hoping for a good recommendation)...they aren't always keen on saying negative things about their reps but they are usually pretty honest.
Northern California Replacement Windows
I was wondering if you have window recommendations for windows sold in Northern California? I sent your website a review for some terrible Jeld-Wen windows that had installed into our new house. Because of their leaking, we're going to tear them out and replace them. So far, I'm looking at Marvin Ultimate and Kolbe Ultra windows. Do you have any additional recommendations for clad wood windows?
Both Marvin Windows and Kolbe are very well regarded -- Windsor tends to be a less expensive wood window, but I'm not sure I would recommend it when you have those two options in front of you. Have you gotten a quote on the Marvin Integrity with the real wood interior (as opposed to the all Ultrex Integrity)?
Jeld Wen Windows Complaints
I wish I had read the JELD-WEN window reviews and ratings on this website before purchasing JELD-WEN products! I purchased about $75,000 of JELD-WEN Siteline clad windows and sliding doors for our new home under construction. I was comparing them to the Kolbe and Kolbe Ultra series, and dare I say it, the JELD-WEN windows did look slightly nicer, and they undercut Kolbe & Kolbe on pricing. We took delivery of the JELD-WEN Siteline windows and sliding in summer of 2014, and it's been a nightmare ever since! More on Kolbe windows prices.
Jeld Wen Complaint
We purchased six new Windows from Jeldwen in April 2014. They were installed and look great. Less than a month later, the tab which allows you to fully pull the window down to clean the outside broke. I contacted Jeldwen immediately through email and sent pictures. They sent me a replacement that wasn't even close to matching and way to big. I contacted them and they sent another one. This time too small and wrong color. That was over 4 months ago. I can't get them to respond except one email in December saying they sent me every tab they had.....really? I won't buy anything from them again and regret the thousands I already spent.
Jeld-Wen Aluminum Clad Wood Windows
We began building our log home May 2004 and ordered all of our Jeldwen doors and windows through Home Depot. The Home Depot held our windows and doors until we were able to have them delivered for installation by the builder, which was not until October 2005. The log home was finally completed in August 2006 when we received our certificate of occupancy. After moving in, we noticed drafts coming through the windows and condensation on patio doors. We had the Jeld Wen representative, Adam, come out on several occasions and he was unable to determine what or why air was flowing through our bay window and several other windows or why the patio door had condensation between the glass, and the warped door on our side porch. This went on for TWO YEARS.
Debbie, that sounds like a nightmare and one that, unfortunately, happens to homeowners time and time again. This is certainly not the first time we've heard of a saga that is more or less this exact situation. It sounds as if it has become one big blame game between the manufacturer, the company that you purchased from (Home Depot) and the installer who did the actual work. And in the end, it's you whose left with windows and doors that don't fit the openings and leak. My only suggestion would be to call up one or two local installers with good reputations and see if they will come out and give you their opinions on your window and door situation. They should do it for free or close to it and, although its probably a hail mary, they may be able to provide you with a solution that doesn't cost you too much and addresses some of the most blatant leaking.
Jeld Wen Double Hung H Windows
I installed all Jeld-Wen Traditional Wood Double Hung windows as replacements throughout the entire house. They were acquired through a major home improvement store. Given the window price and cost-to-benefit ratio, they were a huge improvement over the 1950 vintage windows with respect to leakage, thermal, glazing, and maintenance factors. The window materials and construction were of average quality and representative of the purchase price compared to Anderson and Pella.
Jeld Wen vs Silverline
Jeld Wen has always made very good doors and I recommend them to many of my customers in my area. On the window side, I'm not as big a fan. I think there are better designed windows at the same price point and I usually steer my clients towards these. Jeld Wen is a big name though and if my customer feel more comfortable going with a national name, I would prefer to install Jeld Wen over other companies that market in the big box stores such as Silverline, Reliabilt (made by Atrium) and Pella Windows (their vinyl, not their high end wood clad). Their vinyl windows aren't bad, they just can't compete with companies like Amerimax, Sunrise and even Milgard.
Jeld Wen vs Milgard
I have a condo in Mammoth Lakes that I'm looking for new windows. The place is in Northern CA and the winters can get really cold, so it's really important that the ones I choose are energy efficient. I'm mainly looking at Jeld-Wen and Milgard, and I don't know which is better. I want to get windows that will last a long time and hold up with all the wind and snow we get here. I don't really care about the price of the windows as long as I get quality.
If price isn't a concern, then I'd look at SoftLite, Gorell, and Sunrise. If you can get them where you are, they are going to be much better options than either the Jeld Wens or the Milgard, although Milgard has a decent reputation. The brands I mentioned have higher energy efficiency and they'll last longer too.
Read more Gorell windows reviews.
Jeld Wen Windows vs Pella
I was about to order Jeld-Wens, but I took the quote with me to a Pella showroom and I was surprised. Pellas are a lot nicer, as far as looks and quality both, and they are less expensive that the Jeld-Wens. I went with the Pella Architect, they seem really well made. The Jeld-Wens we looked at are rolled aluminum and can dent. The Pellas are extruded aluminum clad, so they won't dent and water can't get in.
Jeld Wen Vinyl Window Review
As small as our town is, we have Andersen, Jeld Wen, and Pella vinyl windows brands. All of them look pretty good, but so far I'm leaning towards the Jeld-Wens. For the money, I think they give you the most bang for your buck. If you're putting them in yourself, it isn't too hard a project, but make sure your measurements are good.
Jeld Wen Siteline EX vs Kolbe
For a remodeling project, I needed a wood clad double hung. We've been looking mainly at the Kolbe Ultra & Classic, as well as the Jeld Wen Siteline EX. The Siteline, I learned, advertises that it is extruded aluminum, however it's rolled on aluminum. The Kolbe Ultras are real extruded aluminum, so they shouldn't have the problems rolled on can. Kolbe Classic is rolled, and it seems real similar to the Siteline. They are priced pretty much the same, although the Ultras are a bit more ($2K for the entire project). I'm not sure if it's worth the extra money for the Ultras? If not, which of the others should I get?
Definitely go with the Ultra. Rolled aluminum isn't nearly as good, and I don't like Jeld Wens of any type. The Kolbe Ultra is a great window, it's well made and will last a long time. Jeld Wen bought 3 low-quality window companies to get their start, and they haven't improved on the quality at all. I've never seen a house with Jeld Wens that didn't have a ton of issues. If they're the best you could afford, it wouldn't destroy your house or anything, but you probably would always wish you'd picked different ones.
If you've narrowed it down to those, I wouldn't even consider it a comparison. The best Jeld Wen can't compare with the cheapest Kolbe. Either Kolbe would probably be fine, but the Ultra is a little nicer - I don't like rolled on aluminum much.
Jeld Wen Customer Complaint
I ordered Jeld Wens from Home Depot and it's been a total pain. One window we had to send back twice before we finally got one that wasn't damaged. All of the sliders were going in the wrong direction, and another was narrower than we'd ordered. Every time we had to send something back, it would take a couple weeks to get the replacement. The only reason I haven't walked away from them completely is that they keep giving us discounts and refunding some of our money. A lot of the problem is poor packaging, they are basically wrapped in plastic wrap with some cardboard at the bottom corners, so they tend to get beat up in shipping. So far the people have been nice, but it's pretty crazy to have so many problems.
Jeld Wen Customer Service
Renovating a Victorian home, I bought solid wood clad custom windows from Jeld Wen and they've been nothing but trouble. The first winter, 3 windows had the glass near the locks crack, and the rep told me the glass wasn't under warranty. They didn't even make it through one season! I spent over $20k with them and now they want another $1000 to send replacement glass. That's lousy customer service, they aren't standing behind their product and they won't be getting any business from me or anyone else I know if I can help it.
Jeld Wen vs Simonton
I'm considering Simonton Prism Platinum and Jeld-Wen Builders Vinyl, and I could use advice. I'm getting 17 double hungs, 2 pictures, and a slider. Both are Low-E, both qualify for tax credits and have similar warranties. I don't care about the price, I just want the best window.
The Simonton Prisms have a stronger frame and they'll last longer with fewer problems. They are, however, a lot more expensive than the Jeld Wens. If price really doesn't matter, the Simontons are a much better choice.
Discover more Simonton windows reviews.
Jeld Wen Pozzi vs Hurd
Jeld-Wen's top line is Pozzi. Hurds are decent, but not as good as Pozzi. Hurd actually has a better warranty, but in 2008 they were bought by another company, who decided not to honor the warranty. A great warranty is meaningless if no one wants to honor it. That made a lot of contractors and dealers mad, and they stopped working with Hurd altogether. I'd go with the Pozzis.
Jeld Wen Windows vs. Ply Gem
Any opinions on Plygems versus Jeld Wen vinyls? I'm looking at windows that are Energy Star certified and qualify for the federal tax rebate. My house is in Idaho, hot, dry summers and mild winters.
I wouldn't recommend either, although there are worse out there. Some of the Plygem lines are good but not all, they bought some from Great Lakes that are fine but the former CertainTeeds are not. If you have to pick one of these, Plygem is better, I really don't like Jeld Wens. I'd keep looking if those were my only two options.
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