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Window World Reviews

Read 34 Window World reviews from consumers, contractors and installers on the product quality, window cost, warranty information and customer service.

Have a question for our site editors, Dane and Tim? Email them and let them answer your specific project questions. Make sure to include your email address so they can get back to you directly (we never use or sell your email, we promise.)

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Click to find the model you want reviews on. For general reviews, see the last link.

Window World Prices | 4000 Series | 6000 Series

Extreme Gold Series | General Window World Reviews


Editors Window World Review

Window World is one of the biggest and best known vinyl window manufacturers in the U.S. The company has achieved this through a huge nationwide advertising and marketing campaign that includes celebrity endorsements from Kathy Ireland etc. It's hard to argue with the effectiveness of the approach, especially considering how well it works and how many windows they seem to be selling. This, of course, doesn't address the the real consumer questions of product quality and installation.

Product Quality

Window World sells a number of vinyl windows that are relabeled or rebadged Alside windows. (This is a fairly common practice in the industry - Atrium Windows is a good example of a company that manufacture windows for other companies.) In general, Alside manufactures just an okay window and their Excalibur and Sheffield models are considered budget vinyl windows. (The $189 installed special that the company touts is for the Excalibur or 1000 Series.) Their higher end windows are pretty decent and should be considered if the price point is right.

Window World Prices

Window World starts out with their $189 installed window - this is certainly eye catching, although it is a "bare bones price" that is sometimes referred to as ala carte pricing. So, for instance, the screen will add to the cost, along with grids, low-e glass, spacers, an upgraded window series, etc. So by the time you get to a pretty decent window that will provide good ratings and energy efficiency, you might be looking at $300 to $400 per window. The question at that point is, "is this the best replacement window I can buy at this price point." The honest answer is probably not.

Installation Quality

The quality of Window World installation seems to be a bit all over the board. For instance, we have friends in Baton Rouge, Louisiana who say that the Window World in their city has an excellent reputation for very solid installation. This isn't always the case though because Window World is a franchise, meaning that the installer in your city may or may not have a good reputation. At the end of the day, consumers need to avoid buying a sub quality window with shoddy installation - this may save money in the short run, but it won't provide you with the best long term value. This is one of the reasons that we emphasize getting multiple bids, so that you can see what's available in your local area in terms of window brands and the companies that will be installing them.

Tim - Site Editor - from 2015



Window World 4000 Reviews


Window World vs Champion

I am looking for a sanity check on a window bid. Is this something you could help with?

After a long chain of events that included cancelling a contract for Sunrise Essentials, I now have an offer for 8 sunrise restorations double hung vinyl windows (4 with grids; 1 tempered and obscured) all 32"x73" for $5500. On the write-up the options are only listed as "with low-e, argon gas, polyurethane frames, and latch lock plus."

Is this a fair and competitive price? The other bids I have are probably not of comparable windows and I don't have many sunrise vendors locally to call. The other bids:

1) Window World - $3200 (probably not the quality I'm looking for)
2) Champion - $5900 (I didn't like the sales approach from Champion)
3) Local window company that wasn't transparent enough about the name of the windows they source - $3800
4) Berkshire Elite - $3592

Heather - Homeowner - from 2017

[Site Editor's Answer]

Heather, the $5500 bid for the Sunrise Restorations is in the ball park of fair and is the best window of the five. The Window World is poor quality, the Champion is good but too much for that quality. The other bid I like is the Berkshire Elite for the $3600. It's a mid range vinyl window, while the Restorations is one of the best vinyl windows on the market. They are probably equivalent at the per window price. So the question is do you want a not bad mid range vinyl window or a really top rated vinyl window.

If it were me, I would try to use the Revere bid to see if the Sunrise dealer will drop his price. If he gets to say $5000, I would definitely go with the Sunrise option.

http://www.replacementwindowsreviews.co/review-topics/negotiating-a-home-window-bid.html

Tim - Site Editor - from 2017


Window World vs Sunrise Windows

Hi Dane, You may have received the email below. I forgot to mention that the Sunrise windows are Vanguard. What is the intercept space made of?

We need to replace 30 all wood Pella casement windows that are 30 years old. (some of the sills and sashes have rotted). We are considering Window World casements vs Sunrise vinyl. Are these windows in the same category? Are Window World's casements made by AMI? I saw in the WW catalog that they use a metal spacer and from my researching read that metal is not the way to go.

My husband wants the Sunrise windows with triple pane because they come with internal blinds (like we had with our Pellas). I have just read about the green tint and lower VT ratings of triple pane glass. I don't want to spend a lot of money because we will eventually need to sell the house, having been here since 1975. I am interested in a company with a lifetime warranty that is transferable to new owner.

The dealer was trying to sell us on the Elements Soft-Lite windows but I don't think we need to go high end at this point in our lives. That's when we noticed the Sunrise window in his showroom.

Would you please offer some guidance? Thanks so much.

Jan - Homeowner - from 2017

[Site Editor's Answer]

Jan, the Intercept spacer is made of a tin plated stainless steel and is considered a warm edge technology. It's a good spacer. Window World uses AMI windows, which owns Alside. The 4000 and 6000 are not very good windows. The vinyl extrusions and components they use are low end, the metal spacer is just one example of this.

Sunrise makes a great window and the Vanguard and Element use the classic Sunrise frame, but both add some very nice upgrades. The Vanguard and Elements are both great windows, I wouldn't sweat which one you go for.

If I were selling my house in five years or less, I would be very tempted to go with the WW because you won't get your money back with the extra you spend on the sunrise. Don't worry about the transferrable warranty, when you are selling your home no one pays any attention to the windows -- or if they do it's a single sentence that gets a head nod.

If you are selling your house in five years or more, I would go with the Vanguard. Excellent window.

Dane - Site Editor - from 2017


Window World MI Complaint

I sent this complaint to Window World's customer service tonight. I never complain. I just expect to get what I purchased and if there is a warranty, I expect the company to support their product.

I purchased 9 slider windows in the fall 2014. Dec 2014 it got below 19 degrees. Ice froze to the glass on the bottom of all windows going from the center over to the walls. I called Window World and they sent the sales person that told me I had high humidity. I bought that. In Feb. the problem became worse. In Cincinnati Ohio, our winters are wet and cold. Not dry and freezing. So the outside humidity is usually high. I complained and had many reps come to my home. They agreed that I had issues. It was decided I needed new sashes.

The sashes were replace with the same manufactured sashes as before. The problem repeated itself through the 2015 winter. I complained and finally the owner agreed that the windows were possibly not manufactured correctly and the installation was not done correctly. No foam insulation or cold barriers were used. New windows were finally installed Oct. 2016.

Problem repeats again. I can see day light between the sliding window sashes. I can take the inside of a ball point pen and go from the inside to the outside of my windows. These windows are not air tight -- right? If a pen goes through then logic tells me air and humidity does as well. I had a professional test the windows with his thermal imaging camera. It proved my point. Window World will not return my money.

In winter 2016 one of the reps agreed that I had air coming in through where the sashes meet. I was told not to close my shades as they are trapping moisture. He applied sponge thermal tape saying they would fix the problem. Months later, since there is no answer except to change design, they refused to help me.

I have attached a report with thermal images of heat loss and trapped humidity between inside and outside walls. This report also shows the holes. I had these tests done twice by two totally different companies. Both found the same results. Yet Window World wants to blame my drafts and ice on my furnace.

I heat with oil. My basement is so dry the dehumidifer never turns on. The walls and floor are painted and sealed. I have a sump pump that never runs unless it rains for more than 3 hours. I live on a hill and all rain water runs down towards the creek and never stays under my basement floor.

I had an HVAC professional come and check my oil furnace for humidity leaks. There was none. Report also attached Actually the inspector told me the air coming from the furnace was too dry. If my windows didn't leak I would need a humidifier or I would have nose bleeds. Well, I did before 2014.

I had a furnace sales person stop in just to see if he could find mold any where in my house. He also checked for chemical residue and other pollutants. He tested the inside walls in my home for humidity levels and then moved towards the windows. The humidity doubled by the time he reached the windows. He agreed that the humidity is coming from the outside in. It is not coming from something inside this house.

These windows cannot be energy star. My shades move when the wind blows. Water comes in when it rains. I might as well be living in a tent. I should have left the old windows in. Very sorry to have trusted Window World. I don't know what Window World thinks I am after, or why I am wasting all of my time with this senseless battle. What do I have to gain by complaining? Now they tell me I should not have purchased sliders.

Wasn't that their job in 2014 when I met with their sales rep? It's their job to advise me and sell me the best product available. Now they are insulting me, telling me I should have known better. What???? I want my money back; they will not give it to me. They want me to install a humidifier. I cannot dehumidify the entire world. My electric bill will be impossible to pay.

Do you think this is important to pass onto your customers thinking about purchasing sliding windows from MI Windows through Window World? Not sure if you can help me-but its worth a try -- Right?

Nancy - Homeowner - from 2017


Window World 4000 vs Wincore 5400 Series

I have Relief Windows coming in to quote me on 14 windows later this week. The sales guy seems to want to push the Wincore 5400 series and when I questioned the 7700 series he said it wasn’t much difference between the 2. My first thought was he must have more room to mark up the 5400 series and that could be the reason for him pushing the 5400 series. However, after doing a lot of research it seems that the 7700 series is the better option; depending on overall cost I assume. The confusing thing is even within a model of a window, there are many options to select.

So when your site references the 7700 series windows, are these based on the basic models are ones with a few upgrades. For instance, the higher end of the 7700 series is the Ultra High Performance configuration and that even shows in the U-Factor of .19 and SHGC of .18. However on the lower end of the 7700 series it has a U-Factor of .29 and SHGC of .21; not much better than the 5400 series after a few upgrades. So if I pick the 5400 series with upgrades, it could compare to the ratings of the 7700 series. My fear is that the 7700 Ultra High Performance is going to be out of my price range.

And by the way, Relief Windows has great reviews in the Baton Rouge area. Window World quoted me $4,846 for the 14 windows in the 4000 model with the SolarZone Elite package. As you know, they don’t have a great reputation on installations; however I have seen that the Baton Rouge branch seems to be better than most. Any advice is appreciated.

Jerry - Homeowner - from 2017

[Site Editor's Answer]

Jerry, the Wincore 7700 model is the better window, but you are correct that the differences in glass packages, a sill reinforcement, etc. can make up the differences between the models. I think the 5400 with some upgrades would be comparable to the 7700. I think either option would serve you well.

I have heard that the Window World in Baton Rouge is good, however, they are still selling a window that is sub par. Some consumers make the point that if the window comes with a lifetime warranty, why not go with a sub par window. The problem with this option in my opinion is you're still going to pay for the labor of pulling out the windows and replacing them, which can be roughly a third of the cost.

The other option is to get a bid from the Sunrise window dealer in New Orleans who services Baton Rouge. I'm pretty sure he'll come out and give you a bid. The Sunrise window is excellent and would be a good comparison to the Wincore 7700 model. Might be nice to have some comparisons.

Dane - Site Editor - from 2017

[Jerry's Answer]

I couldn't find the Sunrise window dealer in New Orlean's; do you know their name? Only 2 options here outside of big box stores and general contractors. I called the top 5 mid range window manufacturers from your website and not one had representation here. Relief Window's rep was pushing 5400 model and said there wasn't much difference between the 5400 & 7700.

Quoted 14 windows at $9,225 for 7700 & $7,325 for same windows for 5400 with Low-E and argon. Talked him down to $7,895 for 7700. What's your thoughts on that price? Still working to get him to at least $7,500. I feel they are a little high due to all the work in this area because of flooding last year, but I am only assuming that and don't know for sure.

Thanks so much for responding.

Jerry - Homeowner - from 2017

[Site Editor's Answer]

Jerry, you are correct that there aren't many of the brands I list as the best in the souther states. I was actually pleasantly surprised when you mentioned the Wincore brand. I don't know the name of the guy in New Orleans but I did ask my friend who used him and he said he was traveling but would look it up when he gets back (not sure of the timeline on this -- sorry). Go to Sunrise Window's website and call their corporate office and see if they have anyone who serves your area or the closest rep and give them a call and see if they would come out (you may be able to get a pseudo-quote over the phone if you describe the project and go over all the window specs on the phone using your Wincore quote -- ballpark pricing).

In terms of what you have right now, the Wincore 7700 for 14 windows for $7900 is a very fair price, but I agree that getting him down to $7500 is a good goal -- $400 bucks is $400 bucks. I think the 7700 model is a good vinyl window and I think if you can get him close, then you've got a good window. If you are able to contact the Sunrise rep, get a bid on their Essentials model, which is their entry level. I would think it would be lower than the Wincore 7700. Use this bid as leverage to see how low the Wincore rep will go -- my advise is to always be super nice to the rep, but let him know that it's a question of budget and that you really want to go with him if he can just help you out on the bottom line.

Dane - Site Editor - from 2017


WW 4000 vs Vista Panorama

Hi Dane, I was hoping to find Vista Panorama windows on the list for comparison, but I have read a bit about Vista on your site and I have seen that you indicate it is a mid range "pretty decent" window. I have a quote for $920 installed for 2 double hungs and one picture window with Low E argon, .29 double hung to .26 picture.

Considering adding more double hung windows and the quote installed was $288. I'm getting calls in now for more quotes (from your site), but the other quote I already have is Window World 4000 series with solar zone glass and foam filled frame for $1,364 (same 3 windows).

I'm pretty sure the Vista quote is a great deal, but I know I get what I pay for. Didn't see them listed on your attachment. I think the contractor is giving me a great deal and not sure if I'll come close on price anywhere else, but wanted to make sure you truly thought it was "decent". If not and I could spend a little more to get something that is truly better, I'd be open to suggestions. I'm in central VA by the way.

I do have some rental properties and has Vista Panorama put in a rental 18 months ago by same contractor. My tenants there love the windows and feel no draft at all. House is nice and cozy. One thing they did mention which I checked out was that if you open a window and then go to push the bottom sash down, the top sash comes down just a little.

You twist the lock and may think it's locked if you don't check it. It is quite necessary to push the top sash up while pushing the bottom sash down to get the lock latch to engage to lock it. Regarding materials, I did notice that the twist lock handle is plastic or vinyl and not metal. I looked closer at a window cut-out bought by the contractor and even the inside part that twists around to lock the window also is not metal, but plastic or vinyl. I think it would take a lot of force regardless for it not to be secure, but I'd prefer it be metal. Any thoughts on having to push up the top sash to lock these windows?

Angela - Homeowner - from 2016

[Site Editor's Answer]

The Vista Panorama is loads better than the WW 4000. The price quote you received does sound very solid. I like the fact that you have a contractor who has installed the window before, because he (hopefully) knows all the little tricks that may come into play with the installation.

In terms of the top sash falling when trying to close the bottom sash, this is something that happens on a number of windows as they age and the problem will usually worsen over time. It is one of those “you get what you pay for” annoyances.

This isn’t a deal breaker though and if you like the Vista Panorama, then go for it. I would suggest having your contractor talk to the Vista rep when he is ordering your windows and see if you can have him address the issue with the sashes. The rep will be more likely to help out if he thinks he is getting an order (I know that sounds sad, but it’s often the case.) See what he says about the sash before you order and perhaps you can get some satisfaction.

Dane - Site Editor - from 2016


Window World Customer

Our daughter and a neighbor used world of windows 4 and 3 years ago. Both are very satisfied so far. WW has replaced 2 windows for our daughter one due to a technical issue with the low-E coating one due to breakage from an accident. All costs were covered by the warranty. According to the warranty all costs for any type of failure are covered lifetime.

I have contacted a company that uses Milgard windows and will get an estimate from them based on your very kind professional recommendation. We will see what they have to say regarding cost, installation, etc. I will let you know when we make a decision as well as how the installation goes with this company just so you can expand your data base. If it is not of interest to you you can just discard it. Once again thanks for your informative and rapid reply.

Dean - Homeowner - from 2016

[Site Editor's Answer]

Dean, thanks for the info, our job is to post ALL consumer information so that homeowners can get the best long term value for their hard earned dollar. WW is a franchise so each one is privately owned, and I have definitely heard of quality dealers out there. My point wasn't to disparage WW, they offer a fantastic price point and if they honor their lifetime warranty on all their windows, then I have to say it would be hard not to go with a $200 installed window.

My issue is with so many homeowners contacting me and telling me they bought cheap vinyl windows (not WW per se, just "cheap vinyl windows" of which there are lots out there) and now they have little recourse because the authorized rep has vaporized into the ether and the company won't field their calls. They basically threw their money into a hole.

If the Dallas branch of Window World offers good installation and backs up their warranty with solid service, then that's something that homeowners in your area should know about (and i will absolutely post). However, the Alside Excalibur window (the WW4000 window) is commonly regarded by many window installers as one of the cheaper and less well made vinyl windows out there, so come year nine and ten, they are prone to quite a few issues. If the company continues to replace them, then that's obviously a good thing.

Let me know what you decide -- I'd love to hear about your experience, positive or negative!

Tim - Site Editor - from 2016


Window World 4000 vs. Ply Gem Premium

I am trying to decide between Ply Gem Premium Series and Window World 4000 Mezzo. I will have both casements and sliders. Which window is better?

Barb - Homeowner - from 2016

[Site Editor's Answer]

Barb, the Ply Gem premium is the better window between these two. The Window World Alside Mezzo is not a bad window per se, but the Ply Gem Premium is I would say a better built and stronger window overall.

Tim - Site Editor - from 2016


Window World 4000 Series vs Sunrise Windows

I am needing some advice when it comes to windows. I am in the process of receiving quotes. Should have a total of 5 by the end of the day. The suppliers are Window World, Sunrise (& restorations), Universal Windows Direct and Champion.

I am going to replace most of my windows (28 in total – 8 will be picture windows, rest will be either single or double hung). 15 of these windows, get full west sun. 6 of these will be upper level picture windows.

Window world double hung 4000 series, with a solar shield package, gave a quote of around 15k, after speaking with some other people that have recently installed windows with them, there should be considerable flexibility in that price.

Restorations windows, 20 double hung, (8 picture windows) with the 12 layer coating quote was 27K.

Sunrise, Sunrise windows with the 12 layer coating package, 20 single hung windows (8 picture), was over 17K (636 per window). They said the only difference between the restoration package and the sunrise package is the outer frame is not insulated like the restoration style. Also a difference in the locking mechanisms.

Also planning on replacing a patio French door. Changing out a 2 6'8" doors with transom, to 2 – 8' doors. Window world gave a price of $3250 for a therma true door, and the sunrise installer gave a price of $4932 for their steel door. Their brand is Provia.

Any suggestions? To me, I prefer the quality of the restorations and then the sunrise, and believe I will get a good install from that company. But I also think the price is very high, especially considering 8 of them will be picture windows. I am considering counteroffering, but I would like your opinion of the sunrise/restorations vs the other brands. The Universal Window Direct supplier in the area, has good reviews.

Thank you for any help,

Angie - Homeowner - from 2016

[Site Editor's Answer]

Angie, I'm not in the habit of recommending Window World -- I don't think their windows are well made and don't offer the sort of long term value that make the initial low cost worth it. The Restorations price bid sounds high to me. The Sunrise on the other hand is a great window AND its nearly the same price as the Window World 4000.

In terms of the doors, I would also not recommend Window World (are you sensing a pattern here), but I might get another bid from maybe a Simonton or Jeld Wen -- if for no other reason then to take it back to the Sunrise dealer and say, "I really want to use your company, but your bid is still out of my price range. If you could get the price down to (insert whatever dollar amount you feel comfortable with), I would be willing to sign today. Something like this, it usually works if they have any spaces on their books.

Bottom line, the Sunrise is the clear winner, their door bid seems a bit high but that might not be totally true -- another bid or two will tell you the answer.

Dane - Site Editor - from 2016


Window World 4000 Double Hung Windows

I read where you say the Window World 4000 Double Hung Series is a rebranded window made by a company called Xact. I have put these windows on two of my rentals in the New Orleans, LA area and so far 7 years ago on the oldest one I have been pleased. The windows have a half screen, low e, argon gas, foam wrap, double locks and grids with the accidental break warranty.

So far I have made claim on three of the windows for fogging and they mailed me a new right away without any trouble and it was easy to replace. They provide two invoices and on one it is handwritten that the model is a 3001 series and mezzo frame. On the other sheet completed by the sales guy it says 4000 series DH fusion weld 3001. To be honest these have worked fine for what I am looking for and I have no complaints so far.

I have other rental houses I plan to replace windows at and was wondering if it is in fact xact that still makes this model. I have installers but was looking to see if I could save some money by ordering direct from the company that makes them? The sales rep when I asked him for technical info referred me to aslide windows so I was curious if you knew for sue it was exact that still making the window or if it is now aslide and what is my best bet to deal directly with them in the future?

Mike - Homeowner - from 2016

[Site Editor's Answer]

Window World has used windows from both of these companies and then relabeled them as their own. I'm not sure when you bought your windows or when they switched from Alside. To the best of my knowledge, Window World uses Comfort World windows, which are the relabeled Xact and Alside, so they use both. Frustrating, I know!

The distinguishing feature between these two windows is going to be the hardware and the lift rails. My suggestion would be to get a bid from Window World and make sure they bring a sample of the windows they currently sell. It should either match the hardware that you have or be different and this should tell you whether it's the Alside or the Xact, both of which are made by AMI.

Dane - Site Editor - from 2016


Window World 4000 Series vs Polaris Thermalweld

What is your opinion between window world mid grade low E argon gas filled vinyl windows & Polaris Thermalweld low E argon gas filled vinyl ?

Bill - Homeowner - from 2016

[Site Editor's Answer]

Hi Bill, you've given me a fairly easy question here :) The Polaris ThermalWeld is a better window than anything Window World offers. Polaris is going to offer better craftsmanship and quality construction, while WW Comfort World series are simply not known for offering long term value to the consumer. I think most industry experts would agree with this assessment.

Dane - Site Editor - from 2016


Window World 4000 vs Simonton ProFinish Contractor

I found your site while researching replacement windows online; thank you for your informative site!

I'm trying to decide between 2 windows that are in my price range; the Window World 4000 series double-hung and the Simonton ProFinish Contractor double hung. There will be 12 total windows installed in 6 openings (2 windows side-by-side in each opening). I am aware that the Simonton is a new construction window; the contractor plans to remove the fins for replacement installation.

These windows are for a modest 1 story block construction house in Florida that is only occupied January-April each year to escape Central NY winters. The windows are shuttered when the house is unoccupied.

The estimates I have are from 2 reputable companies that I found on Angies List and both estimates are within $100. of each other. In your opinion, which is a better quality window that should last for years without any headaches - the Window World 4000 series double-hung or the Simonton ProFinish Contractor double hung?

I hope to sign a contract next week for early April installation. Please respond at your earliest convenience.

Ed - Homeowner - from 2016

[Site Editor's Response]

Ed, I'm not a huge fan of the Comfort World 4000, which is just a relabeled window made by Xact. That company doesn't have the best reputation in the industry. The ProFinish Contractor is a better window in my opinion. There are three ProFinish options and the Contractor is the mid range model (in between the Builder and Master models). Compared with the Builder model, the Contractor has a better sash, the same basic sash as the Simonton Reflections 5500. The Contractor model is pretty close in design to their Asure (although the Asure uses a better balance system than the Contractor).

Long story short, I'm giving my vote to the Simonton ProFinish Contractor Series.

Dane - Site Editor - from 2016






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Window World 6000 Reviews


Window World 6000 vs Atrium

We are getting ready to enclose our porch. We live in SC near the coast with heat and humidity most of the year. The windows we want are 3-4 single windows, like picture windows which don't open, per side. 8-9 window with a glass door. We have looked at Atrium and Window World 6000 windows. Any other suggestions or recommendations?

Sarah - Homeowner - from 2017

[Site Editor's Answer]

Sarah, some places in the country are admittedly hard to find quality vinyl windows. Atrium and WW would would at the bottom of my list. I would perhaps consider Atrium's premium window, but even that I would be a bit hesitant to endorse.

Here are brands you could look for. Sunrise, Soft-Lite, Okna, Polaris, PGT, and Custom Window Systems. The last two are florida-based companies that should have a presence in South Carolina. Their impact windows are often used along the coast and this is perhaps what I would try first.

If none of these pan out, look at our best windows page and do a google search for "[window brand] in [home town, south carolina]" --- see if any local companies carry the brands. If so, have them come out and give you a quote.

Tim - Site Editor - from 2017







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Window World Extreme Gold Reviews


Window World Extreme Gold Series

I've been given a quote for WW Extreme Gold windows. I have 14 windows and I'm getting screens, grids, and triple pane. What other options should I look at for window companies that are going to be in the $7,000 range. What would be a good cost for these? Also, should I get tempered glass or forget that option. I live in Louisville and plan on staying in the house 5 more years.

Also, do you know anything about Zen windows? In particular their high end triple pane one?

Jim - Homeowner - from 2017

[Site Editor's Answer]

Jim, I haven't ever heard of the Extreme Gold windows per se. I google it and nothing came up on any Window World website, which since they are a franchise, there are lots of sites. I'm certain this is a relabeled window, but honestly I don't know which window, so I can't comment specifically about the quality.

At $500 per window, I think there are some good options out there that I might recommend over Window World. As far as WW goes, you want to investigate the quality and reputation of your individual local franchise. Independent online reviews are the best way to go about this process.

I would get some competing bids to see what else is out there. Your neck of the woods might not have as much variety as others, but I'd look at Zen, Sunrise, Soft-Lite, Polaris, and Okna. As far as Zen goes, many of these franchises use the low to mid range Soft-Lite windows that are relabeled (the mid range they offer are good, their low end is just mediocre).

However, I have been hearing that some Zen dealers are using other relabeled windows -- if and when you do get your other bids, send them my way and I'm happy to give you my take on what you have!

Dan - Site Editor - from 2017



General Window World Reviews


Window World Complaint

In July 2012, we ordered windows for bedroom. Upon installation we noticed the wrong window was being installed. Single prairie grid was ordered, double was installed. Contacted office and was told when we order more windows, they would correct it. Wife tried to stop installation, but was told this is what they were given and they wouldn't stop to contact office to correct it. The plan was to see how we liked it with full intention of completing entire home.

Contacted for quote, Sept. 2016 on more windows and was told by salesman he was carrying them around for 3 months and then was told they were in warehouse. Contacted main office again and after 3 try's finally got return call and was told we would have to pay $50 per window for replacement sash that was what we originally ordered in the first place. Was ALSO told they tried to contact us on numerous occasions.

Why would we not return calls for something that we wanted to get corrected in the first place. Bottom line is we are being given the run around. They advertise the 189 window, but when you get the salesman in your home it is their bottom line window with no warranty, etc. They are not reputable. VERY poor way customer service. Have since discovered there are much better choices out there.

Have since decided to cut our losses and are going with a much more reputable and "local" contractor for total house install.

John - Homeowner - from 2017


Arizona Window World Reviews

Any reviews from AZ on Window World on replacement windows?

Gerry - Homeowner - from 2016

[Site Editor's Answer]

Gerry, each Window World is operated independently, so unless a consumer mentions something specifically about a WW in your area, unfortunately I don't personally know whether the branch has a good or bad reputation for their installation. Window World sells a low end Alside and an Xact window so regardless of which Window World branch you are using, the product you're buying is not one that is intended to last for the same time as a higher quality product. The point being that you will often pay more money over time by going with a poor product than going with a quality one the first time. Anlin, Milgard, Amerimax and Simonton all make good mid range vinyl windows that are available in Arizona and with quality installation, should last quite a bit longer than Window World and cause you less issues (such as broken seals, failing lift rails) at year 5, 7, 9 etc.

Dane - Site Editor - from 2016


Window World Slider Issues

Have window world sliding Windows and water is coming in whenever it rains. Do not know how the water is getting in & wondered if it is the drain holes on these sliders because no problem with double hung ones that do not have drain holes on bottom. Please help! Caulked one on inside because the trim came off from being wet but afraid we may be just trapping water as we don't know how it is getting in. Called installer Window World Raleigh no response. Thank you.

- Homeowner - from 2016

[Site Editor's Response]

Annie, I can't say with any certainty how water is getting into your sliders, but I can give you my opinion on what I would do if I were in your shoes. I'd find a local window installer in yelp, Angies List, or craigslist and pay him (or her, probably a him) for an hour of his time and have him come out and give you his opinion and hopefully fix the problem.

I would guess that this would be much less hassle than dealing with WW and hopefully shouldn't be that expensive. While he's out, I would ask as many questions as you can, such as how to properly clean the slider tracks, etc. that can get yucky over time and cause issues.

This is a relatively cheap way to hopefully get at the problem and perhaps get some incite into how to clean and maintain your windows that, over time, could save you the cost of what you might have to pay down the road. Can you tell I'm trying to put a good spin on this? ;)

Tim - Site Editor - from 2016


Window World vs Wasco Windows

We have on order window worlds triple pane Windows for our home in Cumberland WI. After reading some of these reviews I am not sur we have made the correct choice. We got five bids window world was not the cheapest but felt comfortable with salesman. What do you recommend? Thank you.

Barb - Homeowner - from 2016

[Site Editor's Response]

Barb, I can't really recommend going with Window World, their windows are not typically going to provide the long term value that consumers should be looking for in my opinion. I honestly think you will spend more money in the long run going with a sub par window.

I know Wasco Windows are available in the state and they are going to be a nice middle of the road vinyl window. Simonton surely has reps in your state and their mid range and upper end Reflections and Impressions series windows are going to be much better than the WW option.

At the end of the day, you don't need the best vinyl window on the market, but you certainly don't want the lower end either. See if you can get bids from local companies who sell these brands and see what you come up with.

Dane - Site Editor - from 2016


Window World Washington D.C.

I'm going to get some windows from window world. The sales rep said fiberglass are the best to buy. What do you think? I live in the DC area and need good windows for the cold winter and something to keep the summer heat out and have a decent heat bill.

Kevin - Consumer - from 2015

Editor's Response

Kevin, I would have to respectfully disagree with the notion that Window World (who typically sell relabeled Alside windows) are the best in the business. I would suggest that you get several additional window quotes from .

Out on the east coast, I like Okna, Sunrise and Soft-Lite - Vytex and Polaris would be my "back up" options in case the first three I mentioned are not available or out of your price range.

In general, I think these are better alternatives than the Window World option, although admittedly they will be more expensive. However, they will offer better overall long term value, which saves you money in the long run. Best of luck.


Window World Dallas Tx

After meeting with several window replacement companies in the Dallas, TX area, I was so comfortable with the salesman from Window World I chose his company. Pricing varied between those companies I spoke with but I felt I would have a good experience with Window World…not knowing I was about to experience a nightmare.

On May 11, 2015 two "experienced" installers arrived at my home just a little past 3:00pm…they had already worked 2 jobs earlier. They began installation of 7 windows and 1/ three panel sliding door….and the nightmare began. These men had no idea what they were doing and I, who has never had any experience with replacement windows, thought they did until much later when I realized they had no clue. At 10:00PM another "expert" named Orlando showed up to help install the door. At approximately 12:30AM…still working on the door (and still reading the instructions)….I said the day was finally over, they left after securing my safety. The following day when I spoke with the local operations manager, Jimmy, I was shocked by his rudeness towards me, his customer.

I called my rep for him to proceed and to get someone out to my home who knew what they were doing. An installer named Kevin called, set up time to come over….and installed the door correctly. At that time I asked him to inspect the windows as I did not feel they were installed properly, most especially the 3 dining room windows.…he confirmed my observation when he gently pulled the side of a window and it almost fell out….with a tug, it would have. After inspecting all windows, he showed me where there wasn't any caulking on the windows and 3 windows needed to be re-installed….he came back with another guy and took care of it. However, due to the original "tearing out of windows" a lot of damage was done to the casing/metal headers and wood framing the windows.

Since I refused to talk to the Jimmy guy, Kevin gave me the general manager Tony cell number. When I spoke with Tony and said that after all the grief I have put up with over this past month, I explained about the frame work I wanted done, he agreed to have it done and I agreed to pay them when it was completed to my satisfaction. On June 19th another installer Jeremey, came to my house….he said he was told it would take 15 minutes to take care of the problem. Jeremey proceeded to show me why ALL three of those particular windows needed to come out totally and be re-installed properly….the second installation straighten the row of windows but did not resolve the issue that was caused by the removal of the original windows. At this point, my total disgust was apparent…I gave him a check and thanked him for his time.

I have two regrets….one, that I selected Window World/Dallas (salesman has quit, original installers fired and Kevin never showed up for work again)….second, I paid $4,879 for a lousy job. In conclusion, a one day job that started on May 11th and continued on and off until June 19th is still incomplete. I lost days of work to accommodate installers over a 6 week period. Windows World has already lost eight opportunities for business and I am only just beginning. Jeremey said he would tell Tony exactly how bad this install was and, I hope he did. Since I have not heard one word from this company (and why should I, they have my money now)…I am placing complaints with BBB and another that will place my complaint all over social media. I will have to hire someone to fix this mess when I have the money to do so.

No doubt, Window World Dallas has satisfied customers, however I am not one of them. Everyone makes mistakes, I was very calm and accommodating the first two weeks….as I believe, it is how you resolve an issue that makes you a good or bad company.

MaryAnn - Consumer - from 2015


Window World Customer Service

Recently we had 6 windows replaced in our basement windows by Window World. We were so pleased at the service we received by a truly professional group of installers headed by Todd. The installation is perfect and after the windows were installed, the installers cleaned the area so well you couldn't tell any work was done. We are more than thrilled by the pricing, installation, quality of the windows, and the true professionalism of Window World and will definitely refer them to our friends and neighbors.

Dean - Consumer - from 2015

Editor's Response

Dean, good to hear that you had such a pleasant experience with Window World. (Let us know the area you are in so we can pass this information onto other consumers) They are a big company and there are certainly some very good quality franchises out there that do provide low replacement window prices. I'm not going to say that they provide the best long term value for the consumer, but I can certainly see the draw in buying your windows from them. I don't necessarily have an issue with consumers going with a low cost window as long as they get several competing bids to at least compare the quality of window and the prices for each.

Pete - Site Editor - from 2015


Window World Complaints

Window World uses a lot of subcontractors, which I really don't like. You never know what kind of workmanship you're going to get. They use Alside as their main supplier. You can get a good deal if you need some simple white double hungs, but if you want energy efficient features or different style windows, you'll find a lot of extra charges. Generally, you can do better than Window World. If I'm going to live in a house I want decent windows to keep the energy bills reasonable and the house comfortable. For a rental or if you're planning to move, cheap models makes a lot of sense.

William - Contractor - from 2011

Read additional Alside Windows Reviews.


Window World vs Pella

I had 23 Pellas from Lowes put in last year at our old house. Then we ended up moving and replaced the windows in our new home with some from Window World. I don't see any difference between them and the Pellas except for a lot of money. They're been good so far and we're happy with them.

Tina - Homeowner - from 2011


Window World Pricing

I'm getting some vinyl replacements, 28" x 62". I had a guy from Window World come out for a quote and I'm afraid there might be some trick. I was told that they were $189 each, but when he came here he said $336 and that I needed argon filling, low-e glazing, an extra warranty, and some other hurricane coverage. When I balked at that he said he could give me a special for $269. Is he trying to pull a fast one on me? It doesn't seem right.

Ida - Consumer - from 2011


Customer Satisfaction

Window World was the 3rd and lowest quote that I got for my windows. I had all of my condo windows replaced, and the difference in sound was amazing. The bed that's right by the window used to be cold at night, and now it's a comfortable temperature all the time, I'm finally sleeping all night without waking up for more blankets. They are a lot like Alside Excalibur, a decent window but nothing fancy, good when you have a tight budget and decent weather to work with. They probably wouldn't do in a place with harsh winter, but they look good and have a nice lifetime warranty. The installers were great, they worked fast, left it clean, and were very professional.

Daniel - Homeowner in California - from 2011


Window World vs American Exteriors

We called American Exteriors but we didn't get past their sleazy sales guy. We had someone come out for an estimate, but he only measured a few windows and then said he would have to send someone else out for the rest. He asked us to sign a credit check form so if we decided to finance he wouldn't have to come back out for more paperwork. At least that's what he said. A couple of days later we found out that he opened an account for us to buy windows with a huge limit, which we never said he could do. We tried to close the account and since then have been getting nasty phone calls and letters threatening to sue us. The second guy never came out to finish measuring, we never got an estimate or picked windows or anything. I don't know how they think they can convince a judge that we agreed to buy from them. I've never even imagined that any business could work this way. Ended up going with Window World and the job got done right.

Whit - Homeowner - from 2011


Contractor Opinion

Someone asked if Sunrise was better then Window World, and I'd say yes, without a doubt it's worth the extra money. Window World is a budget window, fine for a builder or rental properties, but for a home owner Sunrise is a much better choice as far as performance and customer service. I've used Window World products, and I hate to say it but they were pretty bad. I'd definitely recommend Sunrise or almost anything else.

Henry - Contractor - from 2010

See more Sunrise Windows Reviews.


Window World Complaints

Window World is not a product a home owner should consider, and here is why. A good window has a sloped sill, but WW has the same extrusion on all sides. It's cheaper to make that way, you only have to cut a simple 45 degree angle and theres no need to invest in good robotic equipment to make different cuts and weld them together. It's cheap and it makes a rectangle frame, but I'd barely call it a window. The sills in these fill with water and dirt, and soon there's mold growing. You need a sloped sill for good drainage. There are very few companies that make such a low-quality, poorly designed window.

Hartford - Contractor - from 2010


Window World vs Vytex

Vytex has a factory in Washington DC and so I know the window farily well. It's a well made window, especially their Fortis model. The Vytex window is going to be a much better bet than Window World, which sells the Alside brand under the Comfort World label. Not a very good choice for long term value.

Brennan - Contractor - 2010


Window World vs Vinylmax

I need 21 windows for our Kansas City home, one a large picture window. We plan on staying in the house, so we want something that looks good, will last a long time, and have decent energy efficiency. So far, I have estimates for Window World Series 6000 at $9250, Easton Vinylmax $11,300, Softlite Imperial LS for $12,850, and Simonton 5500 for $12,530.

Brenda Homeowner - from 2009

[Contractor Response]

The SoftLite is the best of those, in my opinion. Simontons would be my second choice. The Window Worlds are low quality, I wouldn't even bother. The Vinylmax might be okay, but it's a smaller company without a proven track record. I wouldn't spend that much on a company with so little info available.

Brad - Contractor - from 2009






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