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Window World Reviews | Editor Review

Window World Reviews

Explore Window World reviews on their most popular series, including the 3000, 4000, 6000, and impact windows.

Company Information: WW is one of the biggest and best known vinyl window manufacturers in the U.S. and has been around since 1995. There are currently over 200 franchised WW branches across most of the 50 United States,

What They Sell: The company sells a number of vinyl windows that are relabeled or rebadged Alside and MI windows. Prior to this, WW was selling primarily relabeled AMI windows, another company that specializes in builder grade windows. In many WW branches, the Window World 4000 model is a relabeled MI 1650 series. This window is considered by most industry experts to be a builder grade window. The Window World 6000 series is often the Alside Ultramaxx, which is a decent mid range vinyl window.

Company Prices: Window World starts out with their $250 installed window - this is certainly eye catching, although it is a "bare bones price" that is sometimes referred to as ala carte pricing. So, for instance, the screen will add to the cost, along with grids, low-e glass, spacers, an upgraded window series, etc. By the time you've upgraded to a window that will provide good ratings and energy efficiency, you might be looking at $300 to $400 each. The question at that point is, "is this the best replacement window I can buy at this price point." The honest answer is probably not.

Are Window World Windows Any Good: WW branches are independently operated, there can be variations to the actual window they are selling. As a general rule of thumb, their lower end series are builder grade windows that I wouldn't recommend for consumers hoping to maximize long term investment. Their higher end windows are decent and consumers should consider these if the price point is right and your local WW branch has great online reviews.

Bottom Line: At the end of the day, consumers should be wary about buying the inexpensive WW offerings, unless they are say flipping a home. While the price may look good on paper, it might not provide you with the best long term value. This is one of the reasons that we emphasize getting multiple bids, so that you can see what's available in your local area in terms of window brands and the companies that will be installing them.

Window World Ratings:This page has loads of consumer comments, cost quotes and (some) complaints. In terms of ratings, we've aggregated some of the very best review sites out there, including the Better Business Bureau, Google Reviews, Angi reviews, and more. Window World scores a 3.5 out of 5 stars from these online review websites.

Window World gets a 3.2 out of 5 stars based on 104 consumer reviews below.

Dane - Site Editor - Page Last Updated: March 12, 2024


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Thomson Creek Cost: $$/$$$
(2/3 out of 5)


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Also please consider filling out the free form on our site for 3 quality window price quotes — it’s how we afford to provide free consumer information. We’re not incentivized by ANY company and will help you with ANY questions you might have, and help you navigate ANY bids you receive. That’s our guarantee to you!

dane@replacementwindowsreviews.co



Window World Reviews :: 3000 Series

The WW 3000 series is considered by most industry experts to be a builder grade window that is often a relabeled MI 1650 vinyl series. The window will vary by WW branch, but this is a good assumption for what you are actually purchasing. The MI 1650 double hung achieves a 0.17 air infiltration rating, which is pretty typical of a builder grade quality window. (.07 and lower is considered a good AI rating, while anything above .15 is considered mediocre to poor.)

My advise for most consumers is to upgrade to a better WW option (only if your local WW branch gets good to stellar reviews). If your local branch doesn't have a good reputation for quality installation, I would expand my search in general.
I would give the Window World 3000 Series a 2.8 out of 5 stars rating.

Dane - Site Editor


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Window World In Alabama

Dane, I’ve just been perusing your website and did the free project quotes - waiting to hear from this...

I’m in zip 35226 and looking generally for 10+ mid-range vinyl or equivalent windows as well as 3 picture windows in custom shapes. Probably needing the custom ones with full-frame replacement.

Didn’t know if you could point me in the right direction on installers, recommended windows, or any other tips you may have handy. I know they have a Window World near me.

Thank you for putting the website together, and I appreciate what you’ve done!

Matthew - Homeowner - from 2024

[Site Editor's Answer]

Hi Matthew, thank you so much for filling out the project quote form - let's see what you get from that - and let's start working on some other avenues as well. Collecting 4 to 5 bids and then doing a "deep dive" into the results is the best overall approach that I've found.

Here is my list of windows (truthfully it isn't as strong in Alabama as I would like)

Send me the bid summations once you collect all of them and then let's begin to narrow it down and find you an awesome product at a competitive price from a reputable installer!

Dane - Site Editor - from 2024


Window World Complaints

So interesting that I have left messages for ThoseWindowGuys\Serenity and WW asking the AI and what brand they sold and where they are made, neither will return my call with the information. WW wants $9500; Those Window Guys|Serenity wants $4800 - not including 2 transoms; and the Christian guy who undercuts his competitors by $100 (Hometown Windows) wants $11,500.

I do live in a condo on the 2nd floor which would be about 3 stories above ground level so I assume there are extra charges for that. Only WindowWorld has an itemized statement. Hometown couldn’t even give me details about the installation saying that he would have to consult with his top installer and he says he has the best installers around and he pays them top wages.

So, whom to believe??? And how to get them to respond??? Guess I’ll have to go their showroom if they have one and talk to someone there to get the answers!!!

Thanks for all your input.

Nancy - Homeowner - from 2023

Window World Reviews

Hi Dane. We have a giant window project. We bought a home with the original, single-pane wood frame windows. I have weatherstripped them and added foam to tighten them up and we had them all recaulked. However, we are considering replacing them with more energy efficient vinyl windows bc we have sooooo many windows (@40) including three giant picture windows and an entire wall of windows in our den. Several of our windows are non-standard (floor to ceiling or with transom, etc.) Lots of heating and air loss going on. We’ve gotten a ton of estimates as follows:

Window World - $31k (3000 series)

Home Depot - $35k (simonton 6500)

Window source - $38k (pro essentials S6000)

Davis - $35k (provia endure EN600)

We are waiting on estimates from lowes and 1 other vendor…. We are concerned @ going with the base WW window, but we’re unsure if going up a grade would be helpful there or not…

Any advice?

Robert - Homeowner - from 2022

[Site Editor Answers]

Robert, if you do decide to put in replacement windows, the Provia Endure EN600 window is by far the best of the grouping. In fact, it's toward the top of my long list of quality windows. I don't know what the pro essentials S6000 series is, so I can't comment. My second pick would be the Simonton 6500 series, but I would insist that HD send you their very best installation team -- their installation can be hit or miss and that's a big component of any job. Window World would be on the bottom.

Dane - Website Editor - from 2022


Window World Windows vs Marvin

Hi Dane, I have three bids for replacement windows. Two half round windows, that are about 5 feet across, and double casement windows below each half round, plus all repair of wood trim/brick mold on the exterior around the wood windows I am replacing. I live in central Iowa, where temperatures can vary. I plan on being in the house 15 more years. What do you think the best option is of the three bids below:

Window World vinyl windows - $7,900

ProVia Endure triple pane windows - $10,200

Infinity by Marvin windows - $12,900

Which do you think is the best option of the three bids above since I plan on being in my home 15 more years? I like the Povia and Marvin windows. My house is a middle income house.

Thanks so much for your opinion.

Scott - Homeowner - from 2022

[Site Editor Answers]

Scott, with your timeline I would definitely go with the ProVia option. The WW option saves you money but you have to live in the home for another 15 years and you want to maximize your comfort, eneygy bills etc. The ProVia is an excellent window that provides long term value and it's a quality buy. That would be my call.

Tim - Site Editor - from 2022


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Window World 3000 Series

Hi Dan and Tim, I found your website extremely helpful and I really hope, you can guide me through this confusing and tiring process. I've received a few quotes for 8 windows and a small bathroom window.

Home Depot:
Simonton Series 6500 $9530
Simonton Series 6200 $9275.00
Milgard Tuscany $9350.00
Simonton Clearvalue $8416.00

Lowes (small bathroom window was not included in the QT)
The salesperson only quote me Pella 250, which I not you are not a big fan $6,686.00

Window World 3000 Series
8 windows $5279.00

I've contacted the Craftsman Master, the only company in LV that sells Marvin.

After several tries to see if I can get a quote for infinity from marvin, I feel they don't need my business, they have not returned my phone calls or emails after speaking to their floor manager, I'm still waiting for somebody to call me back. I found this extremely unprofessional.

Yeleny - Homeowner - from 2019

[Site Editor's Answer]

Yeleny, those Home Depot quotes are just too expensive. I like Simonton, but I'd get a quote from a local Simonton dealer on their Reflections 5500 or 5300 series to see what price they would charge you. $1000 each is nothing to sneeze at. I'd go local to see what else is out there. Especially Simonton and Milgard.

I'm not a fan of Pella, this is true but so far that's the best bid you have going.

I'm an even bigger non-fan of Window World, but I'd also consider this bid if you plan to stay in your home for less than 8 years.

Dane - Site Editor - from 2019







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Window World Reviews :: 4000 Series

Window World (and others like Castle Windows in the northeast) offer teaser deals at very low prices for their entry level window - typically an MI 1650 or Alside Mezzo. Contractors are not typically keen on builder grade windows in general, and these are no exception.

The issue with the 4000 series centers on the snap in sill, which can over time trap moisture and debris inside the frame. Not a great design, but the snap in sill is cheaper to make than a true sloped sill. The performance numbers are not great here either, especially the air infiltration, which means the unit can let in air through poor seals and weatherstripping.

In my opinion, this window is probably best for rentals or house flips. For better long term value, you should upgrade to a nice mid range vinyl option like the Milgard Tuscany, Simonton 5500 or Wincore 7700 series.
I would give the Window World 4000 Series a 3.7 out of 5 stars rating.

Dane - Site Editor


Window World vs Renewal By Andersen

Hi Dane. I’m curious what your opinion is on Window World? The branch here in my hometown gets really good reviews and I’ve got a bid on the 4000 series and the price is considerably less than the two other bids that I received. One was from Renewal that was about 2 1/2 times as expensive as the WW quote. The other bid was from Alliance windows which I’m a little bit confused on what they are. Anyways, I was just curious how you would rate these three companies.

Barbara - Homeowner - from 2023

[Site Editor's Answer]

Barbara, often times Renewal is quite expensive. It’s not that uncommon for their bids to be 2 1/2 times that of a WW. In terms of Window World's quality, this is really going to depend on the branch near you, which sounds like they have a pretty good reputation. Some of the online reviews and ratings can be manipulated, however, I tend to believe that if the reviews are over say 80, then you’ve got a pretty good cross-section of legitimate reviews and they should give you a pretty good idea of what you can expect in terms of customer, service and installation quality.

In the past, I have tended to rate window world pretty poorly. However, in the last year or so, WW has been stepping up their game, in terms of the brands they offer to their customers. Specifically, their use of Simonton, which I think are a very solid mid range vinyl window option. In addition, they offer the Wincore impact window, Which again is a good mid range impact window option.

So I think, for me, it really comes down to what they’re actually selling because they always sell under their name - window world 3000 series or 4000 series or 6000 series. But that doesn’t tell you what you’re actually buying, which I always find very odd. Assuming that your WW has a good rating/review and assuming they sell a Simonton, then I think you should consider them.

Alliance is always a little bit of a grab bag for me. Essentially, they buy window parts and components from a single supplier, which allows them to keep their prices relatively low. However each company that sells alliance windows does so using their own factory. So it’s difficult to speak to the quality control issues within a specific factory that is using essentially alliance window parts. Does this make sense?
Alliance Windows Reviews

Dane - Site Editor - from 2023


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WW Simonton 5000 Series

Yes, I did contact the three companies you mentioned. Two responded that they do not carry triple pane, and one did not respond. Seems like my choices are between Window World (carrying Simonton 5000 series) and Pella. Pella in San Diego seems to have horrible Yelp reviews though. I will keep you posted. Again, Dane, thanks for doing this for the good of the public. I hope you're somehow compensated for this, in good karma, health, and all else.

Last question: what are your thoughts on the Simonton 5000 series Craftsman retrofit?

Gratefully.

Tonya - Homeowner - from 2023

[Site Editor's Answer]

Tonya, thanks for the nice words. The Simonton 5000 series is a solid option for sure. I would pick this over the Pella 250 series for sure! It sounds like this is your best bet! Triple Pane Windows Cost

Dane - Site Editor - from 2023


Window World 4000 vs 6000 Series

As I reread my email, I did not mean to sound disrespectful of your opinions; but rather am so frustrated at the response I have received. So, could I ask in a more pleasant tone, what do you see wrong with Window World 4000 vs 6000 series (which Consumer Reports favors)? I do realize that installation is very important in replacing windows; however, their estimator seemed the best informed and professional of all that have been in my home. Thanks for your assistance.

Nancy - Homeowner - from 2023

[Site Editor's Answer]

Nancy, I understand the frustration. WW often sells a subpar window, although some of the branches lately have begun to sell a Simonton, although I'm not sure which model. Simonton is a solid mid range window brand, which when coupled with good installation, should serve most homeowners quite well. I checked and your local branch does get good reviews. If you could find out what they sold (not what they "call" it, but which relabeled window it is -- then I could give you an opinion on the quality.) Sometimes they hem and haw about instead of telling you what you are actually buying. It's bizarre.

Dane - Site Editor - from 2023


Window World Reviews 4000 Series

Your website has been super helpful in reviewing various windows, with that said we were wondering out of these three replacements, can you let me know how you would rate them 1-3 as your picks.

WW 4000 Series

Window Nation Alside Belleve

WN Softlite Ultraview

Belen - Homeowner - from 2023

[Site Editor's Answer]

Belen, absolutely I can rate them. The Soft-Lite Ultraview, the Bellevue, and then the 4000 series. Of course, I’m sure that the price quotes are reflective of these differences. If you provide me the prices and the companies, I’m happy to factor those into the equation as well!

Dane - Site Editor - from 2023


Window World 4000 Series Reviews

Good Morning Dane, I live near Portland Maine and am looking at replacement windows for our house built in 2001. As we have nice inside window trim we want the replacement windows to be installed from the inside.

We received a quote on the Window World Series 4000 DH for $1200 each. Can you confirm whether they make the windows they sell? From doing some research they don't seem to be good, especially for the money. Has their design and quality improved in the last few years?

We received another quote for $1000 per from a local installer and they are Alside Series 6000 DH, which have mixed reviews.

Can you suggest a good manufacturer and installer in our area. We are older and do not expect to be living here for more than 10 years, but still want a quality product.

Thanks for your help.

Peter - Homeowner - from 2023

[Site Editor's Answer]

Peter, hi, that's a tricky timeline in that your ROI won't be all that great having said that, the WW4000 series is often the MI1650 (Window World has been changing their suppliers as of late sp it's tough to tell what your branch is selling -- weird right????) -- a pretty poor quality series in my opinion. Maybe concetrate on my "good" list below with your timeline...

Dane - Site Editor - from 2023


Comparison With Apex

We are located in Noblesville, IN (just north of Indianapolis). Our home is approximately 20 years old with 21 original builder grades we are looking to replace. So far we have received 3 quotes and in looking for reviews, I found your site. Any advice on these would be helpful; mainly we are considering if triple pane is worth the price increase (we are mainly concerned with increased comfort in our home in the winter).

I also find it odd that none of these companies say explicitly what manufacturer they are using. I found online that Window World is using Alside and Apex is also (even though they act like Insignia is so special). I don't know about the window Window Man Inc. is using (I asked but haven't received a reply yet) but I'm attaching their included specs below.

All prices are for 21 double hungs with grids:

WW:
4000 series double pane $17,561
Triple pane $19,461

Apex:
Triple pane "Insignia" $24,103

Window Man Inc. (local company)
"Silver" double pane $18,372
"Platinum" triple pane $21,682

Right now, I'm leaning toward Window Man bc it is a local company whose installers actually work for the company and are not subcontractors, but it's hard to know without knowing the brand they are actually selling. Any other brands I should be checking out?

Thanks for your time,

Kristin - Homeowner - from 2022

[Site Editor Answers]

Kristin, so I really can't recommend using WW as they tend to use a sub par option in my opinion. And you are correct that Apex uses an Alside 8000 with some upgrades -- called their Insignia -- not a bad window at all to be honest. The $1K plus quote is pretty high though for that window.

Window Man probably uses a Norandex / Simonton based on the Silver and Platinum designations but I can't say for sure. You are also correct that dealers are cagey about what they sell -- can you imagine buying a car but they didn't tell you what brand and model you were actually buying??? I boggles the mind...

Windows Universe in Indianapolis gets good reviews and they use the Gentek Signature Elite that is on par with a Simonton 5500 -- a good mid range option.

Two options you might want to check out include Amos Exteriors and Mr. Window Company -- they sell Soft-Lite and Okna windows respectively. These two brands are better than anything on the board so far. If the bids came in at a price point that was similar, then it would be a no brainer for me.

Dane - Website Editor - from 2022


Window World 4000 Series Question

My question is my mother purchased WW, that were supposed to be the double hung 7700 series. Do they even make a 7700 series because the booklet I'm finding is a 4000 series and it shows nothing about a wind resistance rating I would like to know more about the windows and whether or not my mom got taken.

James - Homeowner - from 2022

[Site Editor Answers]

James, WW sometimes does sell the Wincore 7700 series, but it's much more liekly that they sold you their 4000 series. Do you have the paperwork? If so I would call up the WW branch and ask them to look it up in your system. I would get their number and send them pictures to let them confirm that she received what she paid for.

Dane - Website Editor - from 2022


Window World 4000 Series Reviews

Hi, Dane! I just found your site as I'm comparing my replacement options. I have similarly priced bids for Polaris ThermalWeld Plus and Window World 4000 series. What are your thoughts?

Make it a meaningful day!

Chris - Homeowner - from 2022

[Site Editor Answers]

Chris, the Polaris ThermalWeld Plus is the far superior option ove the WW 4000 series. This is a no brainer for me -- but do make sure that Polaris installer has good to great ratings and reviews online as the installation is half the battle.

Tim - Site Editor - from 2022


Window World 4000 Series Cost

Hey Dane. Looking at replacing 7 single hungs. I have quotes for Sunrise Restorations at $1050 each installed, ProVia Aspect AP500 Series for $630 each installed and window world 4000 series at $685 each installed. I’m waiting on a quote for ProVia Endure.

Plan to be in house for 10 yrs. The ProVia ‘s seem to be a steal and it’s a long-standing local company selling a few miles from my home with installers that are not subbed and have been with them for some time. Any strong opinion on the ProVia? I know it’s not your beloved Sunrise Restorations but would you say it’s a decent vinyl window? Worth bumping to the Endure? Thanks!

Efron - Homeowner - from 2022

[Site Editor Answers]

Efron, I would definitely go with the ProVia Aspect for $630…great price and very good option…especially given your timeline…

Dane - Website Editor - from 2022


Window World 4000 vs. Apex Insignia

Hi Dane, I’ve been reading your reviews. We live in Alpharetta (north Atlanta suburb) and we are looking to replace all the windows of our home. Can you comment on the quality of the WW 4000 series and Apex product?

We’ve got few quotes from window world, Apex and 2 others, but I’m interested in your recommendations for a good quality product/company at the best price.

Thank you very much.

Raluca - Homeowner - from 2022

[Site Editor Answers]

Raluca, the Apex Insignia is a good option, but not great. They are certainly a decent option though if the price is right.

Most everything that WW sells is pretty poor and not something I would expect to be problem free after maybe 10 years.

Here are my Atlanta recommendations for your consideration:


[Email dane@replacementwindowsreviews.co for his recommendations]

Dane - Website Editor - from 2022


WW 4000 Series In Baton Rouge

Good Afternoon, I came across your website Replacement Windows thank you for sharing your comments and reviews. I am located in the New Orleans area, and I am looking for 21 replacement windows. For a little back story, I owned and operated a commercial glass and glazing/door company for 30 years. With that said we stayed away from residential work my knowledge as it relates to vinyl windows is limited I’m okay with all the other glazing industry terminology.

I have a price from WW. However, I am very concerned about their reviews. The local independent WW company is located in Baton Rouge LA and it's hard to find any Review above two stars for the installation. WW quoted me using the 4000 series did not offer any other series.

I also received a quote from Anderson that was so out of the ballpark. At a high level for each window was approximately $2800. I could still commercial storefront impact rated for this price.

You mentioned in a few posts you have a recommendation list. I would appreciate it if you would kindly provide your recommendation list for windows and/or companies that will service/install in the New Orleans and surrounding area (specifically North Shore).

Thank you for your assistance.

Javier - Homeowner - from 2022

[Site Editor Answers]

Javier, I would probably stay away from WW myself, especially if their branch reviews are poor. LA. is a tough nut for me to make any recommendations. However, I believe there is a Sunrise rep in New Orleans...that's where I would start...I'll get his information for you...

Dane - Website Editor - from 2022


Window World 4000 Series Reviews

Hi Dane, thanks so much for your recommendation, we did get a quote from Zen and we think the prices are good and compatible. We really want to have good quality window as we will be living in the house, the price for both are not too far apart and both companies seem to have good reviews in the Nashville area. However some technical question surfaced:

1) the window world provide the information for their energy performance and seems to have excellent air leakage to be < 0.3 , while zen reply with their to be Nirvana is 0.07 cfm, Karma is 0.10 cf. I am not an expert but does it mean the glass of the Windows world is performing better when it comes to holding in the air which will mean it will be more durable ? see below image from window world .

2) I notice the window world does not have a form filled main frame when compared to Nirvana, but they say it is possible to add $60 each to have form enhanced main frame ? Will that make the quality of the frame and window comparable? Please advise thank you so much!

Ting - Homeowner - from 2022

[Site Editor Answers]

Ting, just to be clear the Window World is saying their AI is less than 0.30 -- while the Nirvana is 0.07. The 0.30 is a generic term -- WW doesn't advertise the exact AI. The WW 400 series probably has an AI around .17, which is not great. I would say .07 is quite good and anything below .05 is excellent. AI is a term that refers to how much air is able to get through the window essentially -- how tight the unit, and is an important term.

A foam filled frame is more about adding strength to the main frame and sill than about energy efficiency, but it does help a bit with the performance data.

If you are going to be in your home long term, I would say go with the Zen Nirvana or consider upgrading to the Lotus, which is typically a Soft-Lite Pro and a bit better window. The WW is too much a gamble in my opinion.

Dane - Website Editor - from 2022


Window World 4000 vs 6000 Series

Hello, I was reading your reviews and appreciate your transparency. I have had Pella, Marvin, represented by Amazing Exteriors, Kensington represented by Statewide Remodeling, Window World and Ecoview representing with NTex windows.

Window world presented the 4000 series in double Pane windows, and only offered the 6000 series in a triple pane. I don't think I need a triple pane window in Texas? Thoughts?

Do you know anything about the other companies? I would love to get your recommendation on window types and comparisons.

I appreciate your time and assistance.

Scott - Homeowner - from 2021

[Site Editor's Answer]

Scott, I like the Kensington windows the most of the list your sent. Their windows are really well built. Statewide Remodeling in Dallas gets good, but not great reviews. A contender for sure.

Amazing Exteriors gets quite good reviews, but Pella is generally overpriced in my opinion. Marvin is a well made product, but you will pay quite a bit for their fiberglass windows. Definitely worth it if you can aford it -- but a high quality vinyl window offers better value in my opinion.

NTex windows in Dallas -- I don't see many reviews, their branch in Houston seems to get high marks -- but I don't know enough about their Ecoview windows to give the product a thumbs up.

I would generally pass on the WW option, especially seeing as you have some nice options in your area.

Here are my general Texas recommendations for you to take a look at...

[List Is Available Upon Request]

Dane - Site Editor - from 2021


Connect with Local Window Companies


Window World 4000 vs Champion Windows

Thank you so much Dane. Here is the list for 18 windows.

World of windows using 4000 double hung using solarzone elite glass energy star package has the cheapest bid at $11,640

They seem to have a decent limited lifetime warranty at least through the store but only 5-year warranty through corporate. I do not really want to go with the cheapest but I'm having a hard time seeing if the quality of the other bids are worth it? I'm fine with paying more money if it is a better product. It's so hard to tell

Zen Windows using Nirvana double hung soft-lite classic plus double strength, double pain, solar low E, argon gas, stainless steel interceptor spacer system at $15,564

TruGuard using Potomac low E double hung energy star glass $21,709

Champion double hung $23,000

Universal windows double hung $17,000

I'm also getting a quote from Lowe's for Pella if you think that is a better product but I'm not too impressed with there warranty so far.

Thanks so much I really appreciate it I trying to look at what spacers they're using what type of vinyl etc and they all seem to be 100% virgin vinyl and they all claim to have the best spacer of course

Tina - Homeowner - from 2021

[Site Editor's Answer]

Tina, if you don't plan to be in your home more than say 7 or eight years, then consider the WW 4000 series. Any longer than that and I would say the best long term value of the bunch is the Soft-lite Classic plus through Zen at $15,564. The company has fantastic reviews (Zen Windows Carolina, correct?) and the Soft-lite Classic is equal to the Champion window in my opinion. I know the cheaper option is always the most attractive, but the better long term option is the Zen in this case.

Dane - Site Editor - from 2021


Window World 4000 vs 6000 Series

This whole business is so confusing! I don't want to make the wrong decision on a lifetime investment. I was just speaking with the installer of the Alside Mezzo. He said the window world is also the Alside Mezzo, but that it does not come with triple pane. I'm guessing here that the Alside Mezzo 3001 Triple Pane is basically he same frame as the WW 4000 series, with the higher specs coming from better Low-E and triple pane? At the same time, you said the Mezzo triple pane is better than the Window World 6000.

James - from 2021

[Site Editor's Answer]

James, the WW branches do sell different window series so it’s hard for me to know exactly what they are selling at which branch. This was what I thought was the latest…

WW 3000 MI1650 Series of AMI Series

WW 4000 (Whatever step up they are using…)

WW 6000 Alside Ultramaxx (or apparently the Mezzo series)

The triple pane would offer a better U-value and SHGC.

The Alside Mezzo is a decent mid range window. Until recently they didn’t offer this series in the triple pane and I assumed it was because they didn’t feel like the frame had enough strength to support that weight over a 20 year period i.e. you might see some eventual bowing in the frame over time…

I’m going to include my good and great list just one more time…I can’t remember if there was a dearth of options in your area…

[List Redacted -- contact us directly (Dane or Tim) for our window recommendations.]

Dane - Site Editor - from 2021


Window World Prices

Hi Dane, appreciate your informative site. I live in the middle of nowhere in NC (halfway between Asheville and Charlotte). I had the WW franchise in Asheville quote 12 double hungs. Their price was $9700 which sounds outrageous.

Also bothered me that when I asked the salesman if they sourced the windows from the same place as before he claimed they manufacture their own windows in PA and NC. I don't have many options here, Charlotte companies don't service my area and all local remodelers are booked solid and won't answer calls. Any helpful tips for me?

Ken - Homeowner - from 2021

[Site Editor's Answer]

Ken, three options that spring to mind include Sunrise, Zen, and Apex Energy. In addition, here is my list of good and great windows:

[List Redacted -- contact us directly (Dane or Tim) for our good and great windows list.]

Dane - Site Editor - from 2021

[Ken's Reply]

I checked for the window options you suggested but came up with very little. I feel like we don't have a lot of options out here.

Ken - Homeowner - from 2021

[Site Editor's Answer]

This is what I would do. Google "replacement windows asheville north carolina" and see what comes up in the google listings. Then start calling them up and asking what windows they use. Jot them down and see if any of the home improvement companies use any of the series on the list...if you do find a company that uses a good product and services your area, look them up and see how good or bad their online reviews. Feel free to send me what you get and I'll weigh in on

Dane - Site Editor - from 2021


Window World Reviews

I now have 3 quotes and am totally overwhelmed. I wonder if you could assist me with your opinion. I’m replacing wood windows in my 25 year old home. I plan to be here another 10 years max

Universal Windows
11 double hungs (I forgot to have them quote the 2 garage windows)
Uni-Shield Classic package - $11,264
Plus package (includes their super spacer) - $14,014

Bee Windows
12 double hungs and 1 slider
Restorations Fiber Core - $14,409
Essentials (High end vinyl) - $12,696

Window World
14 double hungs and 1 slider (their pricing was so good I had them quote 2 windows I had not planned to replace)
Series 4000 with full screens - $6,854
Bee windows says they will price match for comparable product including material, installation, and warranty. All seem to have a lifetime, transferable warranty

Regards.

Michelle - Homeowner - from 2020

[Site Editor Answers]

Michelle, if you are going to be in the home 10 years or less, I would go with the WW bid. This is assuming that your local franchise has a good reputation and good online reviews. If they don't, then you have to go back to drawing board because paying $1000 a window is crazy for your purposes.

I would find a Simonton dealer in that case and get a $500 window. Have you tried to find an Okna dealer and see if you can get a quote on their 400 series, which is their entry level window. Still a good window.

Dane - Website Editor - from 2020


Window World 4000 Series Reviews

Hey Tim, I'm looking for some help. We are planning on selling our house in 5 years or so, so we are looking for windows to get us through that time without the next buyer being concerned about window credits or replacement windows. We are located in Kansas City and are considering two companies, WW and Zen Windows.

My question is, is it a good idea to get the 2000 series or zen karma given our timeline, or are still better off going with the 4000 series or zen nirvana? Again, just looking for something "good enough" for 5-7 years.

I appreciate any help and advice you provide.

Jess - Homeowner - from 2020

[Site Editor Answers]

Jess, with a timeline of 5 years, it's tough to justify going with a good window like the Zen Nirvana over the WW. You're probably not going to see much return on investment, unless you tell the buyer you put in new windows that were Soft-Lite Classics. I hate giving this advise because Window World's window are not nearly as good as what Zen sells (usually an MI 1650 or an AMI series).

If this were my house, I would be mighty tempted to buy the low end Window World and be done with it. You probably won't have any issues with them for the first five years. Again, this goes against my overall approach to providing consumers with the best bang for your buck, but in your case this might be the right approach (unless you get a buyer who values quality home improvements).

Tim - Site Editor - from 2020

[Jess's Reply]

Tim, we ended up choosing the WW 4000 series. The original quote was 19 windows for 11,106. We ended up negotiating a bit and they lowered the price to 10,451. Zen Nirvana came in at 12,700. We didn't have the WW 2000 series estimated because the price difference was negligible at best. We were more comfortable with the 4000 holding up for 5-7 years.

I appreciate you getting back to me and providing some advice.

Thank you.

Jess - Homeowner - from 2020


Window World 4000 vs Simonton 5050

Hi Dane, we replaced a few windows this past summer and are now getting quotes to replace the rest. About 11 average size and 2 bathroom windows.

Central Florida

My first quote today from FAS for Simonton Reflections 5050 was $10,500. It seems a little high to me

I did some research on your page I believe and found some specs, the U factor to be 37

The windows we had replaced this summer are Series 4000 from WW U factor on label is 27

I'm getting a few more quotes next week including window world. From the invoice their windows should run about 584.00 each the FAS quote was 800.00 each

Which is the better option here?

Thanks.

Len - Homeowner - from 2020

[Site Editor Answers]

The Simonton 5050 is the better choice over the WW 4000, which is probably a MI1650 series. Neither is all that great though and that seems like a lot to pay for a just okay window.

I'd get a couple more bids. Maybe another Simonton dealer on the 5500 Reflections, which is the upgraded model. Maybe a PGT dealer on their 5400 single hung (a good single hungw). And maybe a Custom Window System dealer on their mid range vinyl window model.

I think three more bids will show you where the marketplace price for your project should be.

Tim - Site Editor - from 2020


Window World Reviews

I have 13 windows and three bids. One is from WW of Winston Salem for $5200, one from ABC Supply company for $4300 and the last one from a local dealer for the Simonton Prism Gold for $4700.

Love to get your take. Thanks.

Sonya - Homeowner - from 2019

[Site Editor's Answer]

The Window World bid is the highest and probably not the bid I would go with. I would probably pick the Simonton Prism Gold for $4700. The ABC Supply doesn't provide an actual window so I can't speak to that.

Tim - Site Editor - from 2019


Window World 4000 Series Reviews

Hi Tim, I have been getting multiple bids for my 19 windows in my home in Minnesota. I have been interested in Simonton 5500 or 6500 from home depot. The prices from contractor for these windows came in around $17 to $22k. Window world with their 4000 series came in at $15k. Then the sub contractor who installs Window World came in at $11K.

I read your site and told him there are lots of window world bad reviews and I prefer the Simonton 5500 or the Pella 350. His response was that WWd switched from AMI to MI in manufacturing their windows about a year ago. He informed me that he wouldn't trust AMI but loves the quality of MI. He loves it so much that he installed them in his own home. Is there any truth to his merit? How does the new window world 4000 vs 6000 series stack up to the 5500?

Let me know if you any questions.

Thanks.

Subash - Homeowner - from 2019

[Site Editor's Answer]

Subash, I would say the move from AMI to MI is an improvement, but most window installers I know regard MI as a builder brand of window (a cheaper lower end manufacturer). You can see that in the pricing. I'm not actually up to date on how window world 4000 vs 6000 series stack up specifically, so I can't speak to those specifically. I would say the Simonton 5500 would definitely be the better window than anything MI makes, except perhaps their MI Energy Core series, but 19 windows at $17K is expensive to begin with. I've never been a big fan of the Pella 350 so I'm a bit stuck here.

Have you had any other bids other than WW and Home Depot? HD price quotes can actually be quite high, or at least I've noticed that trend lately, which is surprising to me.

I know Sunrise has dealers in Minnesota and their standard vinyl window is very good. I'd love to know the bid price they give you.

I would say this: you get what you pay for with Window World, which isn't always the worst deal if you don't plan to be in your home long term or the branch in your area has a really strong reputation. However, I always caution that when little things start breaking down on your vinyl windows come winter of year 7, you should't be super shocked.

Dane - Site Editor - from 2019


4000 WW Series vs. Thermal Windows 9000

I have a manufactured built in 2007 that needs 11 new windows. Of the three bids I have, one is to simply cut out the old vinyl windows and put in replacement windows. However, I'd rather have the windows completely taken out and the windows with the flanges put in. This is more expensive though because they have to remove the siding.

I got a bid from on the WW 4000 window with low-e glass, argon, and grids. The bid included removing all the siding and putting in new construction type windows. This was $6000.

Got another bid from Window Depot for Thermal Windows and Doors. Their estimate was $7150 for the 9000 series with a triple pane glass and also included the removal of the siding etc.

Jack - Homeowner - from 2018

[Site Editor Answers]

Jack, it sounds like removing the siding and replacing the windows with the nailing flange is the way to go. The second bid is the clear winner in my mind. I'm just not a huge fan of the Window World 4000 series.

Dane - Website Editor - from 2018


Window World 4000 Cost

We have 23 windows to replace -- lots of sliders, along with a big picture window and 3 sliding patio doors. We've gotten two bids, but I'm so confused because the bids seem so different from one another.

Pella Designer: $61K

Window World 4000: $22K

Lisa Ann - Homeowner - from 2018

[Site Editor Answers]

Lisa Ann, these are indeed two very very different bids. One is a top end wood window and the other is a low end vinyl window. For most consumers I advise something in the center of these two bids -- unless you want an expensive wood window or you are leaving your house in less than 7 seven years in which case a lower end WW window is good.

Dane - Website Editor - from 2018


Window World vs. Windows By Unlimited

I live in Wisconsin and need 34 windows replaced on the mid century modern house we just bought. I have gotten to quotes from window world and unlimited windows. They are about the same price, but do not know which is a better window? Double pane, low e, argon gas all vinyl. We have 26 casements and 8 hoppers.

I can not find a lot of information on some of these windows.

Jim - Homeowner - from 2018

[Site Editor Answers]

Jim, there should be plenty of information on WW out there. They generally sell a low end vinyl window at a very "competitive" or low cost price. I don't know a lot about Windows By Unlimited, but they look like a similar outfit in terms of the quality and price of the windows they install. Basically it appears to be a lower end vinyl window at a low end price.

I personally think this approach is risky for consumers because when and if things go wrong with the windows (like broken seals) come year 6, 7, 8 etc. you have to hope that the company is going to adhere to the warranty on the windows.

I would prefer to go with a local Okna, Sunrise, or Soft-Lite dealer who sells a high quality vinyl window for more money, but you have a much lower chance of something going wrong with the windows or the installation.

If you do go the Window World / Windows By Unlimited route, I would google the specific branch, so for instance google "window world Green Bay Wisconsin reviews." I would only go with a company that had good yelp or google reviews and had been in business for the longest period of time.

Good luck and let me know how it goes!

Tim - Site Editor - from 2018


Window World Reviews

I need 14 new double hungs and a single sliding door and so far have 3 quotes. The Window Nation Grandview ($15,445), WW sold me on the 4000 series ($8985) and Window Source sold me the 9000 series ($11,565). Window Source reviews

Any advice on these bids?

Debra - Homeowner - from 2018

[Site Editor Answers]

Debra, the Grandview window is quite good, but it's not the best price I've seen. The WW 4000 is their low end series and not one I would go with. You may want to see if they will quote you out on their premium window and see how this fares. WW is a franchise so I would check the reviews of your local branch to see if they have positive or negative reviews.

I don't know enough about Window Source to even make a judgement.

Tim - Site Editor - from 2018


Window World vs Champion

I am looking for a sanity check on a window bid. Is this something you could help with?

After a long chain of events that included cancelling a contract for Sunrise Essentials, I now have an offer for 8 sunrise restorations double hung vinyl windows (4 with grids; 1 tempered and obscured) all 32"x73" for $5500. On the write-up the options are only listed as "with low-e, argon gas, polyurethane frames, and latch lock plus."

Is this a fair and competitive price? The other bids I have are probably not of comparable windows and I don't have many sunrise vendors locally to call. The other bids:

1) Window World - $3200 (probably not the quality I'm looking for)
2) Champion Windows Prices - $5900 (I didn't like the sales approach from Champion)
3) Local Company (didn't even mention brand) - $3800
4) Revere Berkshire Elite - $3592

Heather - Homeowner - from 2017

[Site Editor's Answer]

Heather, the $5500 bid for the Sunrise Restorations is in the ball park of fair and is the best window of the five. The Window World is poor quality, the Champion is good but too much for that quality. The other bid I like is the Berkshire Elite for the $3600. It's a mid range vinyl window, while the Restorations is one of the best vinyl windows on the market. They are probably equivalent at the per window price. So the question is do you want a not bad mid range vinyl option or a really top rated vinyl window.

If it were me, I would try to use the Revere bid to see if the Sunrise dealer will drop his price. If he gets to say $5000, I would definitely go with the Sunrise option.

https://www.replacementwindowsreviews.co/review-topics/negotiating-a-home-window-bid.html

Tim - Site Editor - from 2017


Connect with Local Window Companies


Window World vs Sunrise

Hi Dane, You may have received the email below. I forgot to mention that the Sunrise are Vanguard. What is the intercept space made of?

We need to replace 30 all wood Pella casement windows that are 30 years old. (some of the sills and sashes have rotted). We are considering Window World casements vs Sunrise vinyl. Are these windows in the same category? Are Window World's casements made by AMI? I saw in the WW catalog that they use a metal spacer and from my researching read that metal is not the way to go.

My husband wants the Sunrise with triple pane because they come with internal blinds (like we had with our Pellas). I have just read about the green tint and lower VT ratings of triple pane glass. I don't want to spend a lot of money because we will eventually need to sell the house, having been here since 1975. I am interested in a company with a lifetime warranty that is transferable to new owner.

The dealer was trying to sell us on the Elements Soft-Lite windows but I don't think we need to go high end at this point in our lives. That's when we noticed the Sunrise window in his showroom.

Would you please offer some guidance? Thanks so much. Sunrise Windows Reviews

Jan - Homeowner - from 2017

[Site Editor's Answer]

Jan, the Intercept spacer is made of a tin plated stainless steel and is considered a warm edge technology. It's a good spacer. Window World uses AMI windows, which owns Alside. The 4000 and 6000 are not very good windows. The vinyl extrusions and components they use are low end, the metal spacer is just one example of this.

Sunrise window costs are often very good and the Vanguard and Element use the classic Sunrise frame, but both add some very nice upgrades. The Vanguard and Elements are both great windows, I wouldn't sweat which one you go for.

If I were selling my house in five years or less, I would be very tempted to go with the WW because you won't get your money back with the extra you spend on the sunrise. Don't worry about the transferrable warranty, when you are selling your home no one pays any attention to the windows -- or if they do it's a single sentence that gets a head nod.

If you are selling your house in five years or more, I would go with the Vanguard. Excellent window.

Dane - Site Editor - from 2017


Window World Reviews

I sent our Window World complaints customer service tonight. I never complain. I just expect to get what I purchased and if there is a warranty, I expect the company to support their product.

I purchased 9 sliders in the fall 2014. Dec 2014 it got below 19 degrees. Ice froze to the glass on the bottom of all windows going from the center over to the walls. I called Window World and they sent the sales person that told me I had high humidity. I bought that. In Feb. the problem became worse. In Cincinnati Ohio, our winters are wet and cold. Not dry and freezing. So the outside humidity is usually high. I complained and had many reps come to my home. They agreed that I had issues. It was decided I needed new sashes.

The sashes were replace with the same manufactured sashes as before. The problem repeated itself through the 2015 winter. I complained and finally the owner agreed that the windows were possibly not manufactured correctly and the installation was not done correctly. No foam insulation or cold barriers were used. New windows were finally installed Oct. 2016.

Problem repeats again. I can see day light between the sliding window sashes. I can take the inside of a ball point pen and go from the inside to the outside of my windows. These windows are not air tight -- right? If a pen goes through then logic tells me air and humidity does as well. I had a professional test the windows with his thermal imaging camera. It proved my point. Window World will not return my money.

In winter 2016 one of the reps agreed that I had air coming in through where the sashes meet. I was told not to close my shades as they are trapping moisture. He applied sponge thermal tape saying they would fix the problem. Months later, since there is no answer except to change design, they refused to help me.

I have attached a report with thermal images of heat loss and trapped humidity between inside and outside walls.This report also shows the holes. I had these tests done twice by two totally different companies. Both found the same results. Yet Window World wants to blame my drafts and ice on my furnace.

I heat with oil. My basement is so dry the dehumidifer never turns on. The walls and floor are painted and sealed. I have a sump pump that never runs unless it rains for more than 3 hours. I live on a hill and all rain water runs down towards the creek and never stays under my basement floor.

I had an HVAC professional come and check my oil furnace for humidity leaks. There was none. Report also attached Actually the inspector told me the air coming from the furnace was too dry. If my windows didn't leak I would need a humidifier or I would have nose bleeds. Well, I did before 2014.

I had a furnace sales person stop in just to see if he could find mold any where in my house. He also checked for chemical residue and other pollutants. He tested the inside walls in my home for humidity levels and then moved towards the windows. The humidity doubled by the time he reached the windows. He agreed that the humidity is coming from the outside in. It is not coming from something inside this house.

These windows cannot be energy star. My shades move when the wind blows. Water comes in when it rains. I might as well be living in a tent. I should have left the old windows in. Very sorry to have trusted Window World. I don't know what Window World thinks I am after, or why I am wasting all of my time with this senseless battle. What do I have to gain by complaining? Now they tell me I should not have purchased sliders.

Wasn't that their job in 2014 when I met with their sales rep? It's their job to advise me and sell me the best product available. Now they are insulting me, telling me I should have known better. What???? I want my money back; they will not give it to me. They want me to install a humidifier. I cannot dehumidify the entire world. My electric bill will be impossible to pay.

Do you think this is important to pass onto your customers thinking about purchasing sliding windows from MI Windows through Window World? Not sure if you can help me-but its worth a try -- Right?

Nancy - Homeowner - from 2017


WW 4000 vs Wincore 5400 Series

I have Relief Windows coming in to quote me on 14 windows later this week. The sales guy seems to want to push the Wincore 5400 series and when I questioned the 7700 series he said it wasn’t much difference between the 2. My first thought was he must have more room to mark up the 5400 series and that could be the reason for him pushing the 5400 series. However, after doing a lot of research it seems that the 7700 series is the better option; depending on overall cost I assume. The confusing thing is even within a model of a window, there are many options to select.

So when your site references the 7700 series windows, are these based on the basic models are ones with a few upgrades. For instance, the higher end of the 7700 series is the Ultra High Performance configuration and that even shows in the U-Factor of .19 and SHGC of .18. However on the lower end of the 7700 series it has a U-Factor of .29 and SHGC of .21; not much better than the 5400 series after a few upgrades. So if I pick the 5400 series with upgrades, it could compare to the ratings of the 7700 series. My fear is that the 7700 Ultra High Performance is going to be out of my price range.

And by the way, Relief Windows has great reviews in the Baton Rouge area. Window World quoted me $4,846 for the 14 windows in the 4000 model with the SolarZone Elite package. As you know, they don’t have a great reputation on installations; however I have seen that the Baton Rouge branch seems to be better than most. Any advice is appreciated.

Jerry - Homeowner - from 2017

[Site Editor's Answer]

Jerry, the Wincore 7700 model is the better window, but you are correct that the differences in glass packages, a sill reinforcement, etc. can make up the differences between the models. I think the 5400 with some upgrades would be comparable to the 7700. I think either option would serve you well.

I have heard that the Window World in Baton Rouge is good, however, they are still selling a window that is sub par. Some consumers make the point that if the window comes with a lifetime warranty, why not go with a sub par window. The problem with this option in my opinion is you're still going to pay for the labor of pulling out the windows and replacing them, which can be roughly a third of the cost.

The other option is to get a bid from the Sunrise window dealer in New Orleans who services Baton Rouge. I'm pretty sure he'll come out and give you a bid. The Sunrise window is excellent and would be a good comparison to the Wincore 7700 model. Might be nice to have some comparisons.

Dane - Site Editor - from 2017

[Jerry's Answer]

I couldn't find the Sunrise window dealer in New Orleans; do you know their name? Only 2 options here outside of big box stores and general contractors. I called the top 5 mid range window manufacturers from your website and not one had representation here. Relief Window's rep was pushing 5400 model and said there wasn't much difference between the 5400 & 7700.

Quoted 14 windows at $9,225 for 7700 & $7,325 for same windows for 5400 with Low-E and argon. Talked him down to $7,895 for 7700. What's your thoughts on that price? Still working to get him to at least $7,500. I feel they are a little high due to all the work in this area because of flooding last year, but I am only assuming that and don't know for sure.

Thanks so much for responding.

Jerry - Homeowner - from 2017

[Site Editor's Answer]

Jerry, you are correct that there aren't many of the brands I list as the best in the souther states. I was actually pleasantly surprised when you mentioned the Wincore brand. I don't know the name of the guy in New Orleans but I did ask my friend who used him and he said he was traveling but would look it up when he gets back (not sure of the timeline on this -- sorry). Go to Sunrise Window's website and call their corporate office and see if they have anyone who serves your area or the closest rep and give them a call and see if they would come out (you may be able to get a pseudo-quote over the phone if you describe the project and go over all the window specs on the phone using your Wincore quote -- ballpark pricing).

In terms of what you have right now, the Wincore 7700 for 14 windows for $7900 is a very fair price, but I agree that getting him down to $7500 is a good goal -- $400 bucks is $400 bucks. I think the 7700 model is a good vinyl window and I think if you can get him close, then you've got a good window. If you are able to contact the Sunrise rep, get a bid on their Essentials model, which is their entry level. I would think it would be lower than the Wincore 7700. Use this bid as leverage to see how low the Wincore rep will go -- my advise is to always be super nice to the rep, but let him know that it's a question of budget and that you really want to go with him if he can just help you out on the bottom line.

Dane - Site Editor - from 2017


Window World Reviews

Hi Dane, I was hoping to find Vista Panorama windows on the list for comparison, but I have read a bit about Vista on your site and I have seen that you indicate it is a mid range "pretty decent" window. I have a quote for $920 installed for 2 double hungs and one picture window with Low E argon, .29 double hung to .26 picture.

Considering adding more double hungs and the quote installed was $288. I'm getting calls in now for more quotes (from your site), but the other quote I already have is WW 4000 series with solar zone glass and foam filled frame for $1,364 (same 3 windows).

I'm pretty sure the Vista quote is a great deal, but I know I get what I pay for. Didn't see them listed on your attachment. I think the contractor is giving me a great deal and not sure if I'll come close on price anywhere else, but wanted to make sure you truly thought it was "decent". If not and I could spend a little more to get something that is truly better, I'd be open to suggestions. I'm in central VA by the way.

I do have some rental properties and has Vista Panorama put in a rental 18 months ago by same contractor. My tenants there love the windows and feel no draft at all. House is nice and cozy. One thing they did mention which I checked out was that if you open a window and then go to push the bottom sash down, the top sash comes down just a little.

You twist the lock and may think it's locked if you don't check it. It is quite necessary to push the top sash up while pushing the bottom sash down to get the lock latch to engage to lock it. Regarding materials, I did notice that the twist lock handle is plastic or vinyl and not metal. I looked closer at a window cut-out bought by the contractor and even the inside part that twists around to lock the window also is not metal, but plastic or vinyl. I think it would take a lot of force regardless for it not to be secure, but I'd prefer it be metal. Any thoughts on having to push up the top sash to lock these windows?

Angela - Homeowner - from 2016

[Site Editor Answers]

The Vista Panorama is loads better than the WW 4000. The price quote you received does sound very solid. I like the fact that you have a contractor who has installed the window before, because he (hopefully) knows all the little tricks that may come into play with the installation.

In terms of the top sash falling when trying to close the bottom sash, this is something that happens on a number of windows as they age and the problem will usually worsen over time. It is one of those “you get what you pay for” annoyances.

This isn’t a deal breaker though and if you like the Vista Panorama, then go for it. I would suggest having your contractor talk to the Vista rep when he is ordering your windows and see if you can have him address the issue with the sashes. The rep will be more likely to help out if he thinks he is getting an order (I know that sounds sad, but it’s often the case.) See what he says about the sash before you order and perhaps you can get some satisfaction.

Dane - Site Editor - from 2016


Connect with Local Window Companies


Window World Customer

Our daughter and a neighbor used world of windows 4 and 3 years ago. Both are very satisfied so far. WW has replaced 2 windows for our daughter one due to a technical issue with the low-E coating one due to breakage from an accident. All costs were covered by the warranty. According to the warranty all costs for any type of failure are covered lifetime.

I have contacted a company that uses Milgard windows and will get an estimate from them based on your very kind professional recommendation. We will see what they have to say regarding cost, installation, etc. I will let you know when we make a decision as well as how the installation goes with this company just so you can expand your data base. If it is not of interest to you you can just discard it. Once again thanks for your informative and rapid reply.

Dean - Homeowner - from 2016

[Site Editor Answers]

Dean, thanks for the info, our job is to post ALL consumer information so that homeowners can get the best long term value for their hard earned dollar. WW is a franchise so each one is privately owned, and I have definitely heard of quality dealers out there. My point wasn't to disparage WW, they offer a fantastic price point and if they honor their lifetime warranty on all their windows, then I have to say it would be hard not to go with a $200 installed window.

My issue is with so many homeowners contacting me and telling me they bought cheap vinyl windows (not WW per se, just "cheap vinyl windows" of which there are lots out there) and now they have little recourse because the authorized rep has vaporized into the ether and the company won't field their calls. They basically threw their money into a hole.

If the Dallas branch of Window World offers good installation and backs up their warranty with solid service, then that's something that homeowners in your area should know about (and i will absolutely post). However, the Alside Excalibur window (the WW4000 window) is commonly regarded by many window installers as one of the cheaper and less well made vinyl windows out there, so come year nine and ten, they are prone to quite a few issues. If the company continues to replace them, then that's obviously a good thing.

Let me know what you decide -- I'd love to hear about your experience, positive or negative!

Tim - Site Editor - from 2016


Window World vs Ply Gem

I am trying to decide between Ply Gem Premium Series and WW 4000 Mezzo. I will have both casements and sliders. Which option is better?

Barb - Homeowner - from 2016

[Site Editor Answers]

Barb, the Ply Gem premium is the better option between these two. The WW Alside Mezzo is not bad per se, but the Ply Gem Premium is I would say a better built and stronger window overall

Tim - Site Editor - from 2016


Window World 4000 Series vs Sunrise Windows

I am needing some advice when it comes to windows. I am in the process of receiving quotes. Should have a total of 5 by the end of the day. The suppliers are Window World, Sunrise (& restorations), Universal Windows Direct and Champion.

I am going to replace most of my windows (28 in total – 8 will be picture windows, rest will be either single or double hung). 15 of these windows, get full west sun. 6 of these will be upper level picture windows.

Window world double hung 4000 series, with a solar shield package, gave a quote of around 15k, after speaking with some other people that have recently installed windows with them, there should be considerable flexibility in that price.

Restorations windows, 20 double hung, (8 picture windows) with the 12 layer coating quote was 27K.

Sunrise, Sunrise windows with the 12 layer coating package, 20 single hungs (8 picture), was over 17K (636 each). They said the only difference between the restoration package and the sunrise package is the outer frame is not insulated like the restoration style. Also a difference in the locking mechanisms.

Also planning on replacing a patio French door. Changing out a 2 6'8" doors with transom, to 2 – 8' doors. Window world gave a price of $3250 for a therma true door, and the sunrise installer gave a price of $4932 for their steel door. Their brand is Provia.

Any suggestions? To me, I prefer the quality of the restorations and then the sunrise, and believe I will get a good install from that company. But I also think the price is very high, especially considering 8 of them will be picture windows. I am considering counteroffering, but I would like your opinion of the sunrise/restorations vs the other brands. The Universal Window Direct supplier in the area, has good reviews.

Thank you for any help,

Angie - Homeowner - from 2016

[Site Editor Answers]

Angie, I'm not in the habit of recommending WW -- I don't think their windows are well made and don't offer the sort of long term value that make the initial low cost worth it. The Restorations price bid sounds high to me. The Sunrise on the other hand is a great window AND its nearly the same price as the Window World 4000.

In terms of the doors, I would also not recommend WW (are you sensing a pattern here), but I might get another bid from maybe a Simonton or Jeld Wen -- if for no other reason then to take it back to the Sunrise dealer and say, "I really want to use your company, but your bid is still out of my price range. If you could get the price down to (insert whatever dollar amount you feel comfortable with), I would be willing to sign today. Something like this, it usually works if they have any spaces on their books.

Bottom line, the Sunrise is the clear winner, their door bid seems a bit high but that might not be totally true -- another bid or two will tell you the answer.

Dane - Site Editor - from 2016


Window World 4000 Series Reviews

I read where you say the WW 4000 Double Hung Series is a rebranded window made by a company called Xact. I have put these windows on two of my rentals in the New Orleans, LA area and so far 7 years ago on the oldest one I have been pleased. The windows have a half screen, low e, argon gas, foam wrap, double locks and grids with the accidental break warranty.

So far I have made claim on three of the windows for fogging and they mailed me a new right away without any trouble and it was easy to replace. They provide two invoices and on one it is handwritten that the model is a 3001 series and mezzo frame. On the other sheet completed by the sales guy it says 4000 series DH fusion weld 3001. To be honest these have worked fine for what I am looking for and I have no complaints so far.

I have other rental houses I plan to replace windows at and was wondering if it is in fact xact that still makes this model. I have installers but was looking to see if I could save some money by ordering direct from the company that makes them? The sales rep when I asked him for technical info referred me to aslide windows so I was curious if you knew for sue it was exact that still making the window or if it is now aslide and what is my best bet to deal directly with them in the future?

Mike - Homeowner - from 2016

[Site Editor Answers]

Window World has used windows from both of these companies and then relabeled them as their own. I'm not sure when you bought your windows or when they switched from Alside. To the best of my knowledge, Window World uses Comfort World windows, which are the relabeled Xact and Alside, so they use both. Frustrating, I know!

The distinguishing feature between these two windows is going to be the hardware and the lift rails. My suggestion would be to get a bid from Window World and make sure they bring a sample of the windows they currently sell. It should either match the hardware that you have or be different and this should tell you whether it's the Alside or the Xact, both of which are made by AMI.

Dane - Site Editor - from 2016


Window World 4000 Series Reviews

What is your opinion between WW mid grade low E argon gas filled vinyl windows & Polaris Thermalweld low E argon gas filled vinyl ?

Bill - Homeowner - from 2016

[Site Editor's Answer]

Hi Bill, you've given me a fairly easy question here :) The Polaris ThermalWeld is a better window than anything Window World offers. Polaris is going to offer better craftsmanship and quality construction, while WW Comfort World series are simply not known for offering long term value to the consumer. I think most industry experts would agree with this assessment.

Dane - Site Editor - from 2016







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Window World Reviews :: 6000 Series

The WW 6000 series, sometimes called the Comfort World 6000 series, is often a relabeled Alside Ultramaxx (different branches carry some different series, so it's a bit of a guessing game). The Ultramaxx is considered a good mid range window, one of Alside's best. The Ultramaxx is an updated version of their older Sheffield Series, which uses a capture sill. This capture sill can be problematic over time as it drains water from the frame and out the weep holes. A design flaw yes, but a decent window in many other aspects.

The 6000 series comes as a double hung, awning, slider, casement, bay, bow, or as a basement window. All in all, not a bad option, although for the price tag, there are probably better series out there in my opinion.
I would give the Window World 6000 Series Window a 4.0 out of 5 stars rating.

Dane - Site Editor - Updated In 2023


-- Estimated 6000 Series Cost: $600 to $800 installed --
(assumes medium sized opening and normal installation) *


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>Window World Reviews vs Ideal

Dane, I am a woman alone dealing with trying to replace my windows. Your advise would be greatly appreciated.

I have 5 White Slider windows, they are the original builder aluminum windows from 1997, their sizes are as follows:

Three are 47 X 58

One is 37 x 37

One is 21 x 34 (this a a bathroom window next to the tub and 2 companies said that the window needs to be tempered glass by law, the others said it doesn't have to be.

I have received quotes from:

Window World: they said that the windows can't be replacement, that they need to be new construction (they will be removing some of my vinyl siding which hmakes me nervous) their price is $5783 for 2 Lite sliders with solar zone insulated glass, PVC foam insulation in frame only, U factor .26 SHG .26, had to call company to tell me the visable transmittance.50 and the AL is <.3 and the person that the salesman spoke to didn't know this information off hand. Seems noone has ever asked the salesperson about these numbers before?? They measured the windows as 48 x 60, 36 x 36 and the bathroom 24 x 36 How To Measure Windows For ReplacementHow To Measure Replacement Windows

Windowrama: also says that windows need to be new construction and they are quoting 1685 Series MI for $9833.

Windows We Are: Ideal by Majestic, $4200, this is a replacement window and takes up much of my sill, no pet screens are available, ufactor .28, SHG .28 Visable Transmittance .52 and the air leakage <.1. I just received a revision from their original quote just before covid. I'm still waiting for the owner to come and remeasure and discuss whether he will be replacing the frame or not.

The Men With Tools: $7929 for their brand of Thermalast in all but the bathroom (including pet screens). Bathroom would be Duralast (I can't find any information online for Duralast), was Sunrise now purchased by Miter (still waiting to speak to the measurer to see how they will be installed. Thermalast Ufactor .24 SHG .21 Air Infiltration .02 has solar self cleaning glass Duralast Ufactor .30 SHG .27 Air Infiltration .07

Andersen was just under $13,000 totally out of my budget. (

Window World Windows vs AndersenWindow World Windows vs Andersen)

This is very confusing especially since everyone says their company and windows are the best and they are saying different things i.e. replacement vs. new construction. Can you offer any help to me to sort through this, please?

Thanks so much.

Suzanne - Homeowner - from 2023

[Site Editor's Answer]

Suzanne, the front runner for me is the Ideal Majestic for $4200. But yes the replacement part of it does have its detractors.

The only way to know whether to go replacement or new construction is more opinions from reps who come out to give you the bids. It's free advise basically. There are pros and cons to both, but I agree that it's a tough choice. The Ideal is a very good window and that does seem to me to be the best value of the bunch.

I do have a list of trusted brands if you want to continue your search.

Dane - Site Editor - from 2023


Window World 6000 Series Reviews

Good morning Dane/Tim, I’ve couple of years ago, I bought and installed two side by side windows from Window World. I’m ready to install the rest of my windows (7) and value your transparency. Would you please send me your general Texas recommendations list?

Anita - Homeowner - from 2022

[Site Editor Answers]

Anita, here is my list of good and great windows.


[Email dane@replacementwindowsreviews.co for his recommendations]

Dane - Website Editor - from 2022


Window World Reviews In Dallas Texas

Hi Tim, I live in Dallas and in the process of acquiring bids for several windows at the front of our house. We have received bids from Renewal by Andersen, WW and Pella so far. We're looking at vinyl or composite and I wanted to see if I could get your list of good and great windows and also your list of Dallas TX recommendations. I see from your website that Okna, Soft Lite and Sunrise are other brands we should look into. Collecting bids and sitting through all of these sales pitches is an exhaustive process and your list will be really helpful. Thank you so much.

Barry - Homeowner - from 2022

[Site Editor Answers]

Barry, here is the list! Let me know if you have any additional questions!

Dane - Website Editor - from 2022


Window World Reviews St. Louis County

I have done business with Window World locally in St. Louis county for many years and have not had issues with their 6000 series product. Renewal by Anderson moved into the warehouse next door to my offices and Pella has bought a large warehouse down the street on Schuetz Road. I got a callback from Alenco selling a Sunrise window looking to come out and pitch their product. I am looking for 6 double hung vinyl replacement windows with quality double pane argon high efficiency windows with lifetime warranty. This is not going in a high value Condo, so we’re looking for value.

Also looking to replace 2 old wood traditional doors to a 3rd floor balcony that have 8 pane lites with same style door .

Any suggestions will be appreciated. Glad to run this all thru a website.

Mark - Homeowner - from 2022

[Site Editor Answers]

Mark, here is my list of good and great windows for your consideration:

[List Redacted For Duplicate Content -- happy to provide our list to you. Email us.]

Dane - Website Editor - from 2022


Window World 6000 Series Reviews

Hello I am doing some research and I’ve come across a few of your articles can you tell me what you think about the top-of-the-line the 6000 series with triple pane from window World.

Dana - Homeowner - from 2021

[Site Editor's Answer]

Dana, I would say the WW 6000 with the triple pane is a good mid range vinyl window. Depending on the price point, it is certainly worth a look. I would also qualify this by saying that the local WW branch is an important consideration. Some Window World branches have excellent reputations and reviews, while others leave something to be desired.

Where are you located? I may be able to make some suggestions for additional brands and/or series.

Dane - Site Editor - from 2021


Window World 6000 Series Reviews

Could you tell be the best choice? The Series 6000 w Krypton Gas at WW is 3k less than Insigna/Apex. Both claim to do their own manufacturing and master installation. I am here in Indiana.

Can you best guide me?

Kind Regards.

Krysten - Homeowner - from 2020

[Site Editor Answers]

Krysten, it is funny that both claim to do their own manufacturing. WW tyically uses a relabeled Comfort World 6000 series, while Apex is actually an Alside 8000 series. Apex is owned by Alside, so I suppose their claim is true.

I'm not much of a fan of either of these options. If you plan to be in your home for 10 years or less, then the WW option would be my choice.

If you are trying to maximize long term value, then consider the Apex or look for more bids.

Dane - Website Editor - from 2020


Window World 6000 Windows Cost

Hello, we live in Indianapolis and are in the market for replacement vinyl windows. Our daughter just purchased her first home, small bungalow built in 1941 with old wood windows. My husband owns a construction company and is a DIY person and plans to install them himself. We haven’t seen a great product at Lowe’s or Home Depot.

Where is the best place for us to look in the Indianapolis area? We did have 3 quotes (19 windows, 9 with grids, ranging from 9,600-10,200) from WW, Window Universe and Universal Windows Direct. After those presentations, he felt he could install them himself. Hence our research for purchasing and installing DIY led us to this site.

We are interested in a mid range vinyl window, good sound proof as houses are close and energy efficient. Double hung seems most popular however the blinds are mounted inside the sill and it’s a ranch so I see no use in double hung but it seems that usually isn’t much of a cost savings anyway. She will live in the house around 5 years and our budget is $5000. What brand of window do you recommend within our budget and where could we go buy them for self installers like ourselves? Thank you.

Christy - Homeowner - from 2020

[Site Editor Answers]

Christy, it's pretty hit or miss whether manufacturers will sell directly to homeowners, but it happens for sure. I'll provide you with a list of my favorite mid range vinyl windows and you can search google for local dealers. Google "Sunrise windows in Indianapolis, Indiana" for instance to see if local companies come up in the first page who sell them. Call them up and see if they will sell directly to you -- with everything going on they might want the business badly enough to do it.

Dane - Website Editor - from 2020


Connect with Local Window Companies


Window World vs Sunrise

Hi Dane, I was wondering if you could assist us with our quotes we’ve received in Central Illinois.

We have a small house with 10 windows that are about 27 years old. We’ve receive three quotes and are not sure what to do. We’re not sure if we plan to stay in this house forever which is another issue when deciding how much to spend on the project. Here’s our three quotes.

Sunrise Restorations: $10, 928.20 (sliding patio door an additional $3361)

Lowe’s: $8800 for Pella 250 and includes a Pella 250 sliding patio door.

WW: $5700 (patio door an additional $1525

Thank you for any assistance you can provide!

Heather - Homeowner - from 2020

[Site Editor Answers]

Hi Heather, thanks for your question. This is a tricky one. I think you can toss the Pella quote, it's just not worth the price tag. But then you are left with two strikingly different bids. One is for one of the very best vinyl/fiberglass windows around in the Sunrise Restorations. However, that bid is expensive. WW uses some pretty average products, usually the MI1650.

However, you could have them do the job next week and then in 7 years and you'd be at the same price tag. Your timeline for staying in the house would determine this one for me. If it's a 7 year window and then you're moving, I'd go with the WW and forget it.

I almost think you need a few more bids from like an Okna or Soft-Lite or Zen or Kensington dealer to see what their prices come in at. Or another Sunrise dealer who sells the Sunrise "classic" series (usually just called Sunrise). They might offer you a Sunrise for the price for like $7500. That might be the way to go.

Dane - Website Editor - from 2020


Window World 6000 Series Reviews

We are looking to replace 10 windows 4 lite sliders 96" x 63", 4 sliders 66" x 40", and two double hungs. We don't need the best out there, but want something that still provides quality etc. We live in Wisconsin. Thanks. Here are the bids.

Marvin Integrity Series: $13,896
Renewal by Anderson Series: $15,607
Provia Endure Series: $11,390
Valley Brook Series: $19,999
6000 Series: $6,009

Kathy - Homeowner - from 2019

[Site Editor's Answer]

Kathy, I love that you got five bids to select from. The ProVia Endure is the best of the bunch. If I was staying in my house long term, I'd toss the WW quote, but if I was thinking of not being in there long term, I might have to consider it. That is a significant price break over the other quotes. Not a great window, but it will hold up for 5 or 7 years.

Tim - Site Editor - from 2019


WW 6000 vs. Weather Lok

Dane, I have two quotes -- one for Weather Lok and the other for Alside windows. WE need to replace nine windows, all single hung, nothing too fancy in terms of size and shape.

The Weather Lok came in at $5350.00 and the WW 4000 series came in at $6050. We can upgrade to their 6000 series for $315 more.

I can reached out to an Alside rep, but haven't heard back from them.

Tom - Homeowner - from 2019

[Site Editor's Answer]

Tom, buying single hung Weather Lok for over $600 each doesn't strike me as a very good deal. In terms of the WW, I would certainly pay the $315 for the upgrade, that's definitely worth it if you go that route.

But then again the WW 4000 is even more expensive. If you go with the WW option, definitely upgrade to the 6000 series.

I'd get the premium series from Weather Lok myself -- the 3900 or 3500 series.

Dane - Site Editor - from 2019

[Site Editor's Answer]

Thank you for the response back. Here is the update as the last two quotes came back.

Alside Mezzo at $5000.00. The contractor did say any warranty would need to be handled by me with Alside as they would register the windows in my name.

Provia Aspect at $6500.00

Window World 6000 series cost is $5958.00. Three windows would have the ThermD Elite, reducing U Factor to .27 and SHGC to .21.

Would you still go with the Mezzo? Price seems great compared to the others.

Tom - Homeowner - from 2019

[Site Editor's Answer]

Tom, based on the numbers above I agree that the best value for your dollar is the Alside Mezzo. With professional installation, it should serve you well.

Dane - Site Editor - from 2019


Window World Vs. Don Young

I have 15 windows, including two 24" octagons and one 10" that may not be replaced.

WW 6000 Series
Replace 12 standard: $6,150
Octagons: $1,050 (for both) 10": $475
Total: $7,675
Confirmed the warranty covers parts and labor (specifically for glass breakage and seal failure; which is attractive).

Don Young vinyl windows (single hung)
Replace 12 standard: $6,500
Octagons and 10": $1,400 (glass only @$600)
Total: $7,900 or $7,100 (glass only)
Add $600 total to upgrade to thermally-broken aluminum

Are these quotes reasonable? I spoke with both reps twice, who said pricing is the best they can do. Should we consider replacing glass only in 10" and octagons? Should we upgrade to thermally-broken aluminum?

Thank you for your consideration,

Scott - Homeowner - from 2018

[Site Editor Answers]

Scott, I would certainly go with the Don Young option over WW. I think the Don Young aluminum windows are quite good and would pay the extra $600 to upgrade. Quite a good price for the Don Young and definitely the one I would go with.

Dane - Website Editor - from 2018


Window World Series 6000 Series Reviews

Hi Dane, we want to replace some aluminum windows from a home built in 1978. They are currently sliders, but we are thinking of replacing with double hung as they would be easier to clean.

We got one estimate from WW for their triple pane. we are replacing 5 fairly standard size (about 3x5 feet) one smaller and one large window (currently triple slider) that we are thinking of replacing with two double hungs on the sides and plate glass in the middle. We were going to get a wood laminate on the inside. They want $7,000. This also includes one basement window for $200.

We are in Madison Wisconsin and are also near a fairly busy road. Before getting a ton of estimates do you have a suggestion on midrange windows with the most bang for the buck' I saw something about Simonton windows as well and are going to get an estimate from Jordan Exteriors in Waunakee. On your website it says that it should only cost about $4400 for 10 windows.

Is it really possible to get quality windows and installation for that much' A while back we had checked into renewal by anderson, but it was at at least twice that of the WW estimate.

Thanks for any help you can provide.

Laurie - Homeowner - from 2018

[Site Editor's Response]

Laurie, the $4400 for 10 windows is for a middle of the road window with very standard installation. There are so many factors that can push prices up or down. That really is where the multiple bids come in. You won't know where you are on the specturm until you get three or four bids.

The more bids you get, the better you will know the legitimate price of your project.

Since Window World gave you a bid of $7700, I'm assuming there are some installation issues or complicated windows (like the triple slider).

I would search for local companies that carry Okna, Sunrise, Soft-Lite, Polaris, Zen, Simonton, Wincore, and Vytex. I listed these from best to good. Google "okna windows in madison wisconsin" for instance and you should see pretty quickly if local companies carry these brands.

Send me the bids and I'm more than happy to help you sort through them!

Dane - Website Editor - from 2018


Window World 6000 Series Reviews

Dane, wanted your opinion on replacement sliders and have definitely appreciated your Window World 6000 series reviews. I have 2 sets of French doors that we want to replace (61”x80”). We do want to have the integrated blind option (we understand the risks there). I live in Boise Idaho and contacted a few of the local places.

WW 6500 series - $3k/door (I know you aren’t big on their products). Their warranty sounds pretty good but warranties are nothing without good customer service.

Milgard Tuscany - $2100/door. Price might creep up a bit since this was a budgetary quote. You generally like these guys.

Local company selling Amerimax 2200 at $3k/door. Also recommended by you guys for us out in the West.

I checked renewal by Andersen but they weren’t very helpful so pulled them from the list. Right now the Milgard looks pretty attractive given the cost even with a modest increase in cost/door. Looking for another opinion on my choices.

James - Homeowner - from 2018

[Site Editor Answers]

James, I agree with you on the Milgard Tuscany based on the price. Of course, if the price starts going way up, then the Amerimax becomes a possibility. But the Tuscany is so much less that it’s tough to get away from it. Good slider, good company.

Tim - Site Editor - from 2018

[Site Editor's Answer]

Thanks Dane. As a side note. I learned today that Amerimax is likely to discontinue its 2200 series door (only one with blinds). Seems I’m really only left one option anyways.

The final cost for two Tuscany doors installed is $4700. Still seems like a pretty solid price

James - Homeowner - from 2018


Window World vs Atrium

We are getting ready to enclose our porch. We live in SC near the coast with heat and humidity most of the year. The windows we want are 3-4 single hungs. 8-9 of them with a glass door. We have looked at Atrium and WW 6000 series. Any other suggestions or recommendations?

Sarah - Homeowner - from 2017

[Site Editor's Answer]

Sarah, some places in the country are admittedly hard to find quality vinyl options. Atrium and WW would would at the bottom of my list. I would perhaps consider Atrium's premium window, but even that I would be a bit hesitant to endorse.

Here are brands you could look for. Sunrise, Soft-Lite, Okna, Polaris, PGT, and Custom Window Systems. The last two are florida-based companies that should have a presence in South Carolina. Their impact windows are often used along the coast and this is perhaps what I would try first.

If none of these pan out, look at our best windows page and do a google search for "[brand] in [home town, south carolina]" --- see if any local companies carry the brands. If so, have them come out and give you a quote.

Tim - Site Editor - from 2017







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Window World Series
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Window World Extreme Gold Reviews


Window World Extreme Gold Reviews

I've been given a quote for the WW Extreme Gold. I have 14 windows and I'm getting screens, grids, and triple pane. What other options should I look at for companies that are going to be in the $7,000 range. What would be a good cost for these? Also, should I get tempered glass or forget that option. I live in Louisville and plan on staying in the house 5 more years.

Also, do you know anything about Zen windows? In particular their high end triple pane one?

Jim - Homeowner - from 2017

[Site Editor's Answer]

Jim, I haven't ever heard of the Extreme Gold series per se. I google it and nothing came up on any Window World website, which since they are a franchise, there are lots of sites. I'm certain this is a relabeled series, but honestly I don't know which window, so I can't comment specifically about the quality.

At $500 each, I think there are some good options out there that I might recommend over Window World. As far as WW goes, you want to investigate the quality and reputation of your individual local franchise. Independent online reviews are the best way to go about this process.

I would get some competing bids to see what else is out there. Your neck of the woods might not have as much variety as others, but I'd look at Zen, Sunrise, Soft-Lite, Polaris, and Okna. As far as Zen goes, many of these franchises use the low to mid range Soft-Lite windows that are relabeled (the mid range they offer are good, their low end is just mediocre).

However, I have been hearing that some Zen dealers are using other relabeled windows -- if and when you do get your other bids, send them my way and I'm happy to give you my take on what you have!

Dane - Site Editor - from 2017







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How Many Windows?
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Window World Impact Windows Reviews

The Window World Impact window, also sometimes called their 8000 series, is typically a relabeled Wincore StormForce series. This model uses a 3.25 inch beveled frame, a high quality sill dam, cam locks, and impact-resistant laminated glass. Consumers can expect an air infitration rate of .06. a design pressure rating of 65, and a U-value of .32 U-factor. I would give the Window World Impact Series Window a 4.2 out of 5 stars rating.

Dane - Site Editor - Updated In 2023


-- Estimated Window World 8000 Price: $700 to $900 installed --
(assumes medium sized opening and normal installation) *


Connect with Local Window Companies


Window World Reviews 8400 Series

Hello Dane, sorry to keep bothering you, but I just got a quote from WW Orlando. As i mentioned that their 4000 series did not get good reviews (based on your inputs) i requested the 6000 series. They quoted on their 8400 series and the 6000 isn’t even shown on their worksheet.

In looking at it, the 8400 dh is about the same price as their 4000 dh series. At $725 each do you think this is a good upper middle window; or would you recommend the Mezzo which is about the same price?

Thanks and Happy New Year.

Bill - Homeowner - from 2022

[Site Editor Answers]

Bill, the reall issue is that I don't know what window the 8400 WW actually is. My gut tells me that it and the Mezzo are very close in quality. I would pivot from the windows and make the call based on the online reviews/ratings for the installation companies. This will probably matter more in the long run than two windows that are generally close in quality and craftsmanship.

Dane - Website Editor - from 2022


Window World Reviews Tampa

WW of Tampa has given me, by far, the cheapest quote for hurricane (impact) windows. Most companies double the price for impact vs non-impact. Weather Tite (my next cheapest quote) gave me a price of $4320 vs $1126 each from Window World. Is this too good to be true? Thanks for offering your expertise. I’ve searched everywhere for an answer to this question. Weather Tite Windows Reviews

Penny - Homeowner - from 2022

[Site Editor Answers]

Penny, it really depends on the window itself. Often, WW sells the Wincore 8800 series impact, which I consider to be quite a decent brand. WW Tampa seems to get good reviews for the most part. I think it's an option worth considering. I think if this is your forever home, I'm not exactly sure going with the lowest cost option is the best. However, the price difference is so much that if you have to replace again in 10 years, you are still way ahead of the next option out there.

Dane - Website Editor - from 2022


Connect with Local Window Companies


Window World 8000 Series Cost

Hi Tim and Dane, I have been enjoying your website and wanted to see if I could get your opinion on some impact windows? I am in Pensacola, Florida and have met with two companies here so far. I have a meeting in 2 weeks with the third company. We had several storms come here in 2020 so a lot of the companies in the SE region as behind due to huge demand to replace windows from the storms.

The first company is WW and they have quoted me on the WW 8000 impact series. The salesperson said they are the Wincore impact windows. I have 10 windows to replace in my house as I am replacing the original wood single hungs from when the house was built in 1965. So, I would guess anything I put in is better than what I have now! LOL

Anyway, WW quote right at about $10,000 for the 10 replacement units. They also included a WW impact sliding glass door for $3,500. So, the 10 windows and sliding glass door estimate was $13,500. I think I can get them down to $12,500-$12,900. I had inquired about making it $11,500 and they said they couldn’t go that low so they said they could go down $500-$600. So, I was going to ask for $12,500 to see what they say. These 10 are also double hungs.

WW also quoted me around $6,300 for their 4000 series but the code here requires storm shutters and the attachment system that goes around the frames so you can put the steel shutters up. That added almost another $1,800 dollars. This basically made regular vinyl replacement windows around $8,000 and impact windows around $10,000. I figured we would be better off with the impact windows.

WW says 8-10 weeks and 3-4 months on the sliding glass door. I think the 4000 series is coming out of Texas and the 8000 series from Wincore in WV.

The second company is a local family owned company with a good reputation. They use PGT, Shwinco, and CWS. They quoted me around $8,700 for 10 Dominator impact windows and $2,900 for a Shwinco impact sliding glass door. The only difference is that the Shwinco are single hung as opposed to WW double hungs. The official estimate is below. Shwinco Windows Reviews

The second company did not quote PGT as they said that there is a 6 month backlog on PGT due to the storms we have had here in Florida in 2020. So, everyone is on a 2-3-4 month wait with PGT being 6 months according to the second company.

The second company said they had been using Shwinco more lately due to the slow moving time of PGT right now. The second company also said they do not do double hung impact windows due to the heavier window causing issues with the top part of the double hung coming down sometimes. So, they did not recommend double hung impact windows.

The official estimate:

(10) Shwinco Dominator 1 Series 9000 Impact Rated Windows: Installed Price: $8,780.19

(1) Shwinco Series 9700 Guardian Impact Rated Sliding Glass Door: Installed Price: $2,997.89

I have a third company that I am getting an estimate from in 2 weeks and they also have a great reputation in town. They say over 1 million windows installed. They can’t get out here faster. It seems the storms not only have the manufacturers behind but also the window companies with 3 week wait list for estimates. The third company is a PGT, Pella, Simonton, Shwinco, ViWinCo, ProVia, CWS, Eastern Architectural Systems, and a few more brands that I’ve never heard of but maybe higher end brands for all I know.

Do you have any advice or thoughts on how the WW 8000 series and the Shwinco compare? Do any of the brands that the third company offer sound like they might be better than Wincore or Shwinco? Read our Shwinco windows reviews.

What is your opinion on the double hung impact window issue with it tending to slide down. Do you have any reservations about double hung impact windows? I have noticed that a lot of companies make them so I don’t know why they would if they were nothing but a headache??

We got the estimate from WW because my wife asked around and her friends used them in town and they all said they did a good job of installing them. WW seems to be the major Google reviews company here.

Do you think one of these estimates is better than the other between the first and second company? I will have to wait and see on the third company.

Amazingly, I do not see much online in reviews on the WW 8000 series impact windows. I’m wondering if they are new or something?

Bryan - Homeowner - from 2021

[Site Editor's Answer]

Bryan, I have very little experience with Shwinco. I would feel much more comfortable with PGT, Simonton, ViWinCo, Wincore, and CWS when it comes to impact windows. These are the brands and series that I can recommend.

WW is all over the board in terms of installation. They typically use AMI and MI windows, which are considered builder grade windows by most window "insiders." If you need to go budget, then one of these options is probably fine. I like the fact that they have a good reputation. I do know that the WW 8000 series is the Wincore Impact window, which is a solid window. Maybe not top tier, but very solid mid range. I would probably opt for this over Schwinco.

My top picks for storm windows and doors include the Sunrise Coastal series, Soft-Lite Barcelona Impact Series, Soft-Lite Armor Impact Series, PGT WinGuard series, Stanek UltraExtreme series, CWS Windpact series, and the Simonton Stormbreaker series.

I have heard that leads time are crazy right now. I know that CWS has a reduced lead time in comparison to PGT.

I never publish email addresses, just content, but I'll switch names so nobody will associate the comments with you.

Dane - Site Editor - from 2021

[Bryan's reply]

Hi Dane, thank you for your quick reply and advice. 😊 I sure do appreciate your time and knowledge.

Yeah, the second contractor told us that PGT times are out to 6 months. I had originally wanted to go with them, but I don't think I want to wait 6 months for windows. I was interested in them because we live in Florida and they are a Florida company. It seems they have a strong hold on all the companies in Florida doing storm windows. The second contractor appears to use PGT, WinDoor, CGI, and Shwinco. I think the first three may fall under the PGT family of brands. So, it seems Shwinco is the outlier with them but one they are using to get business going with the long lead times from PGT.

I am interested in the third contractor that is coming out on the 21st. They are a big player in the city as they have been in business since 1972. They say on their website they have installed over 1,000,000 windows

They have a blue strip on the homepage that shows the companies they use. I forgot to add that Pella is one of their companies, too. Do you think Pella's impact windows and doors are good?

Given the companies in the blue strip it would seem that we may come down to Simonton StormBreaker Plus or the WW Wincore windows. I don't know if Pella might have something so I will have to see what they say on the 21st. This third contractor uses PGT as well. I will be able to confirm the 6 month lead time when they visit.

If you had to choose between Simonton StormBreaker Plus and WW's Wincore which would you go with?

My wife is pretty insistent on a double hung so we can lower the top part of the window given the cats we have in the house. LOL That kind of rules out Shwinco as it seems they don't make a double hung impact window.

Thank you again for your time and advice. I sure do appreciate it and stay safe!

Bryan - Homeowner - from 2021

[Site Editor's Answer]

Bryan, they certainly rep a lot of brands. From their website, I like ProVia, PGT, CWS, Simonton, Pella, and ViWinco, in that order. Pella is a decent vinyl window brand, but I think for the money I would go with something higher up on the list. I don't think ProVia makes a storm window, but they make excellent doors.

I would put the Simonton StormBreaker Plus above the Wincore storm window, but not by a ton. For me, it would come down to the cost. Both solid brands and you probably can't go wrong with either if the installation is high quality.

Dane - Site Editor - from 2021







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Window World Reviews :: Simonton

Beginning in 2022, WW began selling the Simonton brand in some of their branches. For me, this is a big improvement over the MI and Comfort World series that they were selling. I'm not putting Simonton in that top tier of window brands, but they are a significant improvement.

Dane - Site Editor


vs Anlin Del Mar

I live in the Sacramento, CA area and just signed a contract with Windows World of Greater Sacramento to have six XO single sliding windows replaced with their "Simonton" 5000 slimline series - four of them are 60 x 72, and the other two and 60 x 60; also, their French Patio Door, 92 x 76. The total amount financed at 0% over 1 year is $9200. Note that I can still cancel this contract and have until next Wednesday, 12/6/23.

The reason I am conflicted on this WW contract is because Northwest Exteriors gave me their offer once I called them to cancel our appointment. They offered $10,050 cash price, or $11,050 (0% financing price over two years) for Anlin Del Mar for the same six sliders, as well as the Anlin Malibu, the Sun Matrix Low E package to all windows and the patio door, and Sound proof added to the patio door as an upgrade. I was really surprised to receive this price for the Del Mar because I had previously received quotes for the Anlin Catalina for $2-3k more.

I need your help! Should I cancel my contract and go with the Del Mar?

Thank you! I filled out the form, so thanks for your help in that regard as well.

Grant - Homeowner - from 2023

[Site Editor's Answer]

Grant, sorry to get back to you so late. Yes, you should cancel the contract. The Anlin Del Mar is miles better than the Simonton Slimline series. It is easily worth the $1K upgrade cost, especially if you plan to be in the home for more than 5 years. This is pretty much a no brainer for me.

Dane - Site Editor - from 2023



General Window World Reviews


WW Albany Georgia

Good morning. I am considering replacing my windows -17 of them. We have no current plans to move so this is a lifetime investment. I received a recommendation from a friend who used WW and I am considering them. I am in the beginning phase of getting quotes and in my research for comparables and ratings I found your site (excellent information). I am in Albany Georgia and would like to know any recommendations for my area outside of Home Depot. Thank you in advance for your assistance.

Patricia - Homeowner - from 2022

[Site Editor Answers]

Patricia, here is my list of good and great windows for you to take a look at.

Dane - Website Editor - from 2022


Connect with Local Window Companies


Window World Reviews

Hi, I have a contract with Home Depot for Protec Series 500, Am not on my 6 month waiting for install of 5 windows. How do you rate the quality of these?...compared to WW which I currently have. I regret singing the contract and would like to cancel but fear it may be too late...

Karen - Homeowner - from 2022

[Site Editor Answers]

Karen, I really know nothing about Protec windows, I've never heard of them. My notion is that they are probably on par with Window World though. I personally would try to get out of the contract and collect some free bids from local companies to get a better sense of pricing, quality and options available to you.

Dane - Website Editor - from 2022


Window World Reviews vs Anlin

Hi Dane, I live in So Cal and have received bids from WW, American Vision and a local Anlin installer.

My sister lives in Vail Co and has gotten only 1 quote from Renewal by Anderson. Do you know of any other companies in or near Vail that she can get quotes from? The Renewal by Anderson prices quote was astronomical!

Appreciate your help…

Nan - Homeowner - from 2022

[Site Editor Answers]

Nan, I can send you both my recommendations for Southern California, asl well as some recommendations for Colorado.

Tim - Site Editor - from 2022


Window World vs PGT

Hi Dane, I was reading your reviews, but didn't locate anything about WW. I have a quote from a PGT installer (in business since 1953) and one from WW, a national company. They are only $100 apart.

Can you give me insight as to the best choice?

Thank you so much for your time and expertise!

Linda - Homeowner - from 2022

[Site Editor Answers]

Linda, the PGT brand is the much better option over the WW. If those bids are that close, I would definitely go with the PGT window.

Dane - Website Editor - from 2022


Window World Price Quote

I’m looking to do a whole house redo. About 30 replacements needed. I have gotten a quote for the Amsco Restoration windows for 32k. Amerimax for $37k. WW for $18k.

What is it that makes the others almost double of WW?

Dave - Homeowner - from 2021

[Site Editor's Answer]

WW sells MI 1650 windows, which is basically a builder grade window. That is a huge price difference though. Amsco makes a decent window, but I don’t think I would go with them myself. Amerimax makes quite a good window, but it’s tough pulling the trigger on the highest price quote.

There are lots in f ways to either cut costs or add to costs on windows. Anything to the quality of the vinyl extrusions to the components and standard upgrades.

I’m not sure you have found a good bid unless your local WW branch has a stellar reputation. If they do, you could consider the WW bid and hope they last 15 to 20 years. You usually have problems after 8 to years…

Dane - Site Editor - from 2021


My Estimates

We are looking to replace 2 windows and 2 patio doors in our sunroom. We are looking for recommendations and for companies in the Northwest Indiana. Have had estimates and Big C Lumber - for Simonton windows. Any further information would be greatly appreciated.

David - Homeowner - from 2021

[Site Editor's Answer]

David, I will send you my list of good and great windows. You'll have to look them up to see what is available in your area.

Tim - Site Editor - from 2021


Window World Reviews Georgia

I will be needing to replace our windows (GA aluminum) soon. House was built in 94 and have some fogging going on. I met a service tech from WW and gave me a business card.

What and where should I be looking? Any recommendations would be great. I’m pretty handy and was wondering if I could buy direct and install myself.

Thank you in advance.

Steve - Homeowner - from 2021

[Site Editor's Answer]

Steve, I would check the Window World reviews myself. Some are pretty glowing, while others are pretty mediocre. In general, they sell an MI and AMI window, which I'm not a fan of. Some of their branches are now selling the Wincore 7700 window, which I consider to be a darn good mid range vinyl window.

If you would like some quality local bids you can also use our Price Quote Form, beginning with your zip code where it says Find Local Five Star Rated Pros. The bids are free and you can send them to me and I'm more than happy to provide you with my take on any cost quotes you receive. I'm not incentivized by any companies so I'm happy to provide you with unbiased advice on your best option(s).

Here is my good and great windows list.

Dane - Site Editor - from 2021


Window World Hurricane Windows

Hello, I bought hurricane impact Echo windows 8 years ago for my house in south Floridaf and liked the company I dealt with. They were very forthcoming with all specs.

I'm moving to Central Florida and wanted to upgrade the current windows to HVHZ impact windows. I got a quote from WW for 9 windows (including one large picture window with a slider on each end) and one single "French door". All the windows were supposed to be double sliders. It says that right on the quote. The receptionist told me the company uses both AMI and CWS windows.

However, when I asked the sales rep to send me the specs on the sliders - it does not say which window I'm getting. It just says they are 8000 series impact windows and it's for double hung not sliders. The rep said it's the same specs. The exterior French door doesn't even have the series listed, it just says 'insulated'. I asked about that and the sales guy said that was the 'impact' glass. I said why is it listed differently for the windows and he didn't have a good answer. Their website is pretty vague too.

I wanted to proceed with this purchase as, while it is very expensive ($13K) for all, I want the protection. However, I spoke to another CWS dealer and he says they don't make double sliders and that the measurements were in United Inches and the French Door was probably aluminum not the vinyl I ordered. I called the corporate office and another dealer to see if they would send me more specific information and not heard back yet.

What do you think? Is WW trying to pull something disreputible?

Thank you.

Gloria - Homeowner - from 2020

[Site Editor Answers]

It does sound a bit suspect, but I can’t say that for sure. For me in Florida, WW would not be at the top of my list. I would get these bids on impact windows and doors and see how they compare. The quality of all of these companies is going to exceed WW (except CWS, which it sounds like WW carries.)

CWS Windpact windows

PGT Windguard

Simonton Stormbreaker Plus

Sunrise Coastal

Soft-Lite Barcelona windows

Tim - Site Editor - from 2020


Window World Warranty

Looking to replace the back windows in our house. When you reference the WW windows should hold up for 5-7 years, what does that mean? They say they warrant against window seal for "life" so why are they only good if someone is staying for only 5-7 years. Trying to get my most for the money since my stay here is undecided.

Thanks.

Mike - Homeowner - from 2020

[Site Editor Answers]

Mike, WW offers a lifetime warranty on seal failure...true. But even if they service that warranty, you will be charged for the labor on taking out and replacing that window, which typically accounts for 35% of the total cost. Some WW branches do have a good reputation, others do not.

I say 5 to 7 years because after this time, problems begin to occur. Broken seals, broken hardware, trouble lifting or closing the windows. WW sells an inexpensive window and as they say you get what you pay for. Is this defintely going to happen...no. Some people like the windows, they do generally fine, and they have no issues.

Tim - Site Editor - from 2020


Window World vs Champion

I'm getting my house ready to sell and found out my large three pane casement window cannot be repaired. I had it installed abt 20 years ago, and I think it is a Wendco, which no longer exists, meaning getting the same size may be impossible. I don't think it can be smaller because I have old aluminum siding which can't be matched. I don't want to spend a fortune but want a good quality window.

I live in central KY with installers that include Champion, Gilkey Windows, and WW. Couldn't find any Sunrise, Simonton or Soft-Lite near me. Any suggestions on how to proceed?

Don - Homeowner - from 2018

[Site Editor Answers]

I always have a problem with these questions because my advice is going to be to do it as cheap as possible since you are getting ready to sell. On the flip side, whoever buys your house may be getting in touch with me after the seals fail in 8 years.

The fact is you won't recoup this money so you are not going to want to spend a lot of money. Get bids from Champions, Gilkey and Window World -- WW will be the least expensive and you should probably go with them as long as visually it makes sense.

Some WW have good reputations and offer lifetime warranties. Just make sure to give the new owner all the paperwork so that if something does happen down the road they will know who to go to.

Dane - Website Editor - from 2018


Window World Complaints

In July 2012, we ordered windows for bedroom. Upon installation we noticed the wrong window was being installed. Single prairie grid was ordered, double was installed. Contacted office and was told when we order more windows, they would correct it. Wife tried to stop installation, but was told this is what they were given and they wouldn't stop to contact office to correct it. The plan was to see how we liked it with full intention of completing entire home.

Contacted for quote, Sept. 2016 on more windows and was told by salesman he was carrying them around for 3 months and then was told they were in warehouse. Contacted main office again and after 3 try's finally got return call and was told we would have to pay $50 each for replacement sash that was what we originally ordered in the first place. Was ALSO told they tried to contact us on numerous occasions.

Why would we not return calls for something that we wanted to get corrected in the first place. Bottom line is we are being given the run around. They advertise the 189 window, but when you get the salesman in your home it is their bottom line window with no warranty, etc. They are not reputable. VERY poor way customer service. Have since discovered there are much better choices out there.

Have since decided to cut our losses and are going with a much more reputable and "local" contractor for total house install.

John - Homeowner - from 2017


Window World Reviews Arizona

Any reviews from AZ on WW?

Gerry - Homeowner - from 2016

[Site Editor Answers]

Gerry, each WW is operated independently, so unless a consumer mentions something specifically about a WW in your area, unfortunately I don't personally know whether the branch has a good or bad reputation for their installation. Window World sells a low end Alside and an Xact window so regardless of which WW branch you are using, the product you're buying is not one that is intended to last for the same time as a higher quality product. The point being that you will often pay more money over time by going with a poor product than going with a quality one the first time. Anlin, Milgard, Amerimax and Simonton all make good mid range vinyl windows that are available in Arizona and with quality installation, should last quite a bit longer than Window World and cause you less issues (such as broken seals, failing lift rails) at year 5, 7, 9 etc.

Dane - Site Editor - from 2016


Window World Reviews In Raleigh

Have WW sliders and water is coming in whenever it rains. Do not know how the water is getting in & wondered if it is the drain holes on these sliders because no problem with double hung ones that do not have drain holes on bottom. Please help! Caulked one on inside because the trim came off from being wet but afraid we may be just trapping water as we don't know how it is getting in. Called WW installer Raleigh no response. Thank you.

Annie - Homeowner - from 2016

[Site Editor's Response]

Annie, I can't say with any certainty how water is getting into your sliders, but I can give you my opinion on what I would do if I were in your shoes. I'd find a local window installer in yelp, Angies List, or craigslist and pay him (or her, probably a him) for an hour of his time and have him come out and give you his opinion and hopefully fix the problem.

I would guess that this would be much less hassle than dealing with WW and hopefully shouldn't be that expensive. While he's out, I would ask as many questions as you can, such as how to properly clean the slider tracks, etc. that can get yucky over time and cause issues.

This is a relatively cheap way to hopefully get at the problem and perhaps get some incite into how to clean and maintain your windows that, over time, could save you the cost of what you might have to pay down the road. Can you tell I'm trying to put a good spin on this? ;)

Tim - Site Editor - from 2016


Is Window World A Good Company

We have ordered WW triple panes for our home in Cumberland WI. After reading some of these reviews I am not sur we have made the correct choice. We got five bids -- WW was not the cheapest but felt comfortable with salesman. What do you recommend? Thank you.

Barb - Homeowner - from 2016

[Site Editor's Response]

Barb, I can't really recommend going with WW, their windows are not typically going to provide the long term value that consumers should be looking for in my opinion. I honestly think you will spend more money in the long run going with a sub par window.

I know Wasco Windows are available in the state and they are going to be a nice middle of the road vinyl options. Simonton surely has reps in your state and their mid range and upper end Reflections and Impressions series windows are going to be much better than the WW option.

At the end of the day, you don't need the best vinyl window on the market, but you certainly don't want the lower end either. See if you can get bids from local companies who sell these brands and see what you come up with.

Dane - Site Editor - from 2016


Window World Reviews

I'm going to get some WW windows. The sales rep said fiberglass are the best to buy. What do you think? I live in the DC area and need good windows for the cold winter and something to keep the summer heat out and have a decent heat bill.

Kevin - Consumer - from 2015

Editor's Response

Kevin, I would have to respectfully disagree with the notion that WW (who typically sell relabeled Alside windows) are the best in the business. I would suggest that you get several additional window quotes from .

Out on the east coast, I like Okna, Sunrise and Soft-Lite - Vytex and Polaris would be my "back up" options in case the first three I mentioned are not available or out of your price range.

In general, I think these are better alternatives than the WW option, although admittedly they will be more expensive. However, they will offer better overall long term value, which saves you money in the long run. Best of luck.


Window World Bad Reviews

After meeting with several replacement companies in the Dallas, TX area, I was so comfortable with the salesman from WW I chose his company. Pricing varied between those companies I spoke with but I felt I would have a good experience with Window World…not knowing I was about to experience a nightmare.

On May 11, 2015 two "experienced" installers arrived at my home just a little past 3:00pm…they had already worked 2 jobs earlier. They began installation of 7 windows and 1/ three panel sliding door….and the nightmare began. These men had no idea what they were doing and I, who has never had any experience with replacement windows, thought they did until much later when I realized they had no clue. At 10:00PM another "expert" named Orlando showed up to help install the door. At approximately 12:30AM…still working on the door (and still reading the instructions)….I said the day was finally over, they left after securing my safety. The following day when I spoke with the local operations manager, Jimmy, I was shocked by his rudeness towards me, his customer.

I called my rep for him to proceed and to get someone out to my home who knew what they were doing. An installer named Kevin called, set up time to come over….and installed the door correctly. At that time I asked him to inspect the windows as I did not feel they were installed properly, most especially the 3 dining room windows.…he confirmed my observation when he gently pulled the side of a window and it almost fell out….with a tug, it would have. After inspecting all windows, he showed me where there wasn't any caulking on the windows and 3 needed to be re-installed….he came back with another guy and took care of it. However, due to the original tear out, a lot of damage was done to the casing/metal headers and wood framing the windows.

Since I refused to talk to the Jimmy guy, Kevin gave me the general manager Tony cell number. When I spoke with Tony and said that after all the grief I have put up with over this past month, I explained about the frame work I wanted done, he agreed to have it done and I agreed to pay them when it was completed to my satisfaction. On June 19th another installer Jeremey, came to my house….he said he was told it would take 15 minutes to take care of the problem. Jeremey proceeded to show me why ALL three of those particular windows needed to come out totally and be re-installed properly….the second installation straighten the row of windows but did not resolve the issue that was caused by the removal of the original windows. At this point, my total disgust was apparent…I gave him a check and thanked him for his time.

I have two regrets….one, that I selected Window World Dallas (salesman has quit, original installers fired and Kevin never showed up for work again)….second, I paid $4,879 for a lousy job. In conclusion, a one day job that started on May 11th and continued on and off until June 19th is still incomplete. I lost days of work to accommodate installers over a 6 week period. Windows World has already lost eight opportunities for business and I am only just beginning. Jeremey said he would tell Tony exactly how bad this install was and, I hope he did. Since I have not heard one word from this company (and why should I, they have my money now)…I am placing complaints with BBB and another that will place my complaint all over social media. I will have to hire someone to fix this mess when I have the money to do so.

No doubt, WW Dallas has satisfied customers, however I am not one of them. Everyone makes mistakes, I was very calm and accommodating the first two weeks….as I believe, it is how you resolve an issue that makes you a good or bad company.

MaryAnn - Consumer - from 2015


Window World Customer Service

Recently we had 6 replacements put in in our basement by WW. We were so pleased at the service we received by a truly professional group of installers headed by Todd. The installation is perfect and after the windows were installed, the installers cleaned the area so well you couldn't tell any work was done. We are more than thrilled by the pricing, installation, quality of the windows, and the true professionalism of WW and will definitely refer them to our friends and neighbors.

Dean - Consumer - from 2015

Editor's Response

Dean, good to hear that you had such a pleasant experience with WW. (Let us know the area you are in so we can pass this information onto other consumers) They are a big company and there are certainly some very good quality franchises out there that do provide low replacement window prices. I'm not going to say that they provide the best long term value for the consumer, but I can certainly see the draw in buying your windows from them. I don't necessarily have an issue with consumers going with a low cost window as long as they get several competing bids to at least compare the quality of window and the prices for each.

Pete - Site Editor - from 2015


Window World Complaints

WW uses a lot of subcontractors, which I really don't like. You never know what kind of workmanship you're going to get. They use Alside as their main supplier. You can get a good deal if you need some simple white double hungs, but if you want energy efficient features or different styles, you'll find a lot of extra charges. Generally, you can do better than Window World. If I'm going to live in a house I want decent windows to keep the energy bills reasonable and the house comfortable. For a rental or if you're planning to move, cheap models makes a lot of sense.

William - Contractor - from 2011


Window World vs Pella

I had 23 Pellas from Lowes put in last year at our old house. Then we ended up moving and replaced the windows in our new home with some from WW. I don't see any difference between them and the Pellas except for a lot of money. They're been good so far and we're happy with them.

Tina - Homeowner - from 2011


Window World Pricing

I'm getting some vinyl replacements, 28" x 62". I had a guy from WW come out for a quote and I'm afraid there might be some trick. I was told that they were $189 each, but when he came here he said $336 and that I needed argon filling, low-e glazing, an extra warranty, and some other hurricane coverage. When I balked at that he said he could give me a special for $269. Is he trying to pull a fast one on me? It doesn't seem right.

Ida - Consumer - from 2011


Window World Reviews

WWd was the 3rd and lowest quote that I got for my replacement project. I had all of my condo windows replaced, and the difference in sound was amazing. The bed that's right by the window used to be cold at night, and now it's a comfortable temperature all the time, I'm finally sleeping all night without waking up for more blankets. They are a lot like Alside Excalibur, a decent option but nothing fancy, good when you have a tight budget and decent weather to work with. They probably wouldn't do in a place with harsh winter, but they look good and have a nice lifetime warranty. The installers were great, they worked fast, left it clean, and were very professional.

Daniel - Homeowner in California - from 2011


Window World vs American Exteriors

We called American Exteriors but we didn't get past their sleazy sales guy. We had someone come out for an estimate, but he only measured a few windows and then said he would have to send someone else out for the rest. He asked us to sign a credit check form so if we decided to finance he wouldn't have to come back out for more paperwork. At least that's what he said. A couple of days later we found out that he opened an account for us to buy windows with a huge limit, which we never said he could do.

We tried to close the account and since then have been getting nasty phone calls and letters threatening to sue us. The second guy never came out to finish measuring, we never got an estimate or picked windows or anything. I don't know how they think they can convince a judge that we agreed to buy from them. I've never even imagined that any business could work this way. Ended up going with WW and the job got done right.

Whit - Homeowner - from 2011


Contractor Opinion

Someone asked if Sunrise was better then WW, and I'd say yes, without a doubt it's worth the extra money. WW is a budget option, fine for a builder or rental properties, but for a home owner Sunrise is a much better choice as far as performance and customer service. I've used WW products, and I hate to say it but they were pretty bad. I'd definitely recommend Sunrise or almost anything else.

Henry - Contractor - from 2010


Window World Complaints

WW is not a product a home owner should consider, and here is why. A good window has a sloped sill, but WW has the same extrusion on all sides. It's cheaper to make that way, you only have to cut a simple 45 degree angle and theres no need to invest in good robotic equipment to make different cuts and weld them together. It's cheap and it makes a rectangle frame, but I'd barely call it a window. The sills in these fill with water and dirt, and soon there's mold growing. You need a sloped sill for good drainage. There are very few companies that make such a low-quality, poorly designed unit.

Hartford - Contractor - from 2010


Window World vs Vytex

Vytex has a factory in Washington DC and so I know their product farily well. It's a well made window, especially their Fortis model. The Vytex window is going to be a much better bet than WW, which sells the Alside brand under the Comfort World label. Not a very good choice for long term value.

Brennan - Contractor - 2010


Window World vs Vinylmax

I need 21 windows for our Kansas City home, one a large picture window. We plan on staying in the house, so we want something that looks good, will last a long time, and have decent energy efficiency. So far, I have estimates for WW 6000 at $9250, Easton Vinylmax $11,300, Softlite Imperial LS for $12,850, and Simonton 5500 for $12,530.

Brenda Homeowner - from 2009

[Contractor Response]

The SoftLite is the best of those, in my opinion. Simontons would be my second choice. The WW are low quality, I wouldn't even bother. The Vinylmax might be okay, but it's a smaller company without a proven track record. I wouldn't spend that much on a company with so little info available.

Brad - Contractor - from 2009







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