Alside Windows Reviews
Read 21 Alside windows reviews from homeowners and contractors to explore popular models such as the Excalibur, Sheffield, Ultramaxx, Mezzo and Preservation. For pricing information, see our page on Alside window prices.
Alside Excalibur Replacement Windows
How do I get 2 Alside excaliber replacement windows replaced. They were installed in 2007 and now have moisture/mildew between the panes.
[Site Editor's Response]
Hi Catherine, the best step is to contact the Alside rep in your area and see if they can help you. I love the new smartphones becuse you can take pictures of the windows and send it to them and they can see the problem without having to come all the way out to your home, which can often be difficult to achieve. If you do not get any relief from them, call Alside directly and explain the problem and send them the pictures as well. Window companies like to avoid consumers who have legitimate gripes because its a headache. Consumers who are persistent and troublesome for them often get relief because they have a legitimate concern and the company wants the issue (you) to go away. It's the darker side of the business for sure, but unfortunately it does exist.
Alside Ultramaxx vs Hawthorne Alliance
Tim, we recently purchased an older home and are looking to replace the single pane windows. I have had different contractors give me estimates and tell me their window is more superior to the other guys. I would rather have facts than just a bunch of talk. The two brands are the Hawthorne Alliance vs. Alside promaxx with Climatech TG2 (triple pane). There are roughly 20 windows to replace along with a sliding patio door. We would be looking for a wood grain interior and a beige exterior. I am wondering if I should check into the Ply Gem Premium window. I would appreciate any feedback that you would have. I never would have guessed choosing a window could be so difficult.
[Site Editor's Response]
Brian, I would say that the Alliance Hawthorne window is decent - I certainly wouldn't put it in the exceptional range, but decent numbers and decent features. The Alside Ultramaxx (I haven't heard of the promaxx, perhaps a specialty window line?) is a decent window as well, but again not a world beater by any means. Not to say that you need the very best vinyl window out there, but you do need really solid installation so this component of the project should account for 50% of the equation when you decide.
Alside Preservation Windows Review
Preservation windows are made by Alside. They market them as their exclusive high end window, but I would put them as a solid middle of the road window that is often sold for a high end price. That's a problem, the average person doesn't know that the Preservation isn't a top tier vinyl window like the best models from Sunrise Windows or Polaris. You may want to get some additional bids for the sake of comparison.
Alside Sheffield Windows Reviews
Last year my wife and I had Sheffield Alside windows put on our home. Within a few months they were leaking air, which was awful because it was cold and drafty all winter. They ended up being no better than the 20 year old windows they replaced. I don't know if it's the actual windows or if we had a bad installer. I've been trying to get him to come take a look, but he keeps putting me off. Our neighbors had their windows done around the same time with Renewal by Andersens and they haven't had any of these problems.
Alside vs Window World
Window World uses a lot of subcontractors, which I really don't like. You never know what kind of workmanship you're going to get. They use Alside as their main supplier. You can get a good deal if you need some simple white double hungs, but if you want energy efficient features or different style windows, you'll find a lot of extra charges. Generally, you can do better than Window World. If I'm going to live in a house I want decent windows to keep the energy bills reasonable and the house comfortable. For a rental or if you're planning to move, cheap models makes a lot of sense.
Customer Satisfaction With Alside
Window World was the 3rd and lowest quote that I got for my windows. I had all of my condo windows replaced, and the difference in sound was amazing. The bed that's right by the window used to be cold at night, and now it's a comfortable temperature all the time, I'm finally sleeping all night without waking up for more blankets. They are a lot like Alside Excalibur, a decent window but nothing fancy, good when you have a tight budget and decent weather to work with. They probably wouldn't do in a place with harsh winter, but they look good and have a nice lifetime warranty. The installers were great, they worked fast, left it clean, and were very professional.
Read additional Window World Reviews.
Excalibur Window Review
I've seen a lot of windows, and I think that the Alside Excalibur has both a poor design and shoddy manufacturing. Air infiltration is a particular weakness here. The official test numbers aren't that good, but once installed they are even worse. The manufacturer takes a cheap, poorly designed window and then does a terrible job of making it. I wouldn't recommend it.
Alside vs. Okna Windows
I've seen a lot of reviews that trash the Excalibur and talk about how much better the OKNA 500 is. That's ridiculous! The OKNA 500 is about twice as much, of course it's going to be better. The Excalibur is a low-cost window, so if you're going to compare it should be against ones that cost the same. It's a decent window for the price.
Brian, the easy answer is that of course you get what you pay for. For the most part, bargain windows aren't really a bargain. After only a few years, warping and bowing of the frame can cause leaks. Replacing a $300 window after five years compared to replacing a $600 after 30 years, it's pretty clear that the more expensive window is cheaper in the long run. Even with good customer service willing to cover the cost of the replacement windows, the installation will cost you.
Excalibur vs Silverline 9500 Series
I'm getting replacement windows, is the Silverline 9500 better than Excalibur? Any others I should look at?
If you're flipping or renting the property, those are fine, but if you plan to live with them I'd look at something better. Softlite, Okna, Gorell, Sunrise, Simonton, PGT, Great Lakes. They are all a lot better. If for some reason you're determined to get one of those, the 9500 beats the Excalibur.
Alside vs Harvey
I got Alside Excalibur and Harvey Classic quotes for my house outside Boston. I need 12 double hungs and 2 bay windows. I liked the contractor, is was the same guy for either window. The Alsides will be $7500 and the Harveys $8700. I'm not sure if the Harveys are better, or at least enough better to pay that much more.
I wouldn't use the Alside no matter how much cheaper they are. The Harvey window price you got quoted is excellent.
Alside vs Gorell Windows
I have 23 windows to replace. I'm looking at the Alside Ultramaxx for $14,500 or Gorell 5300 for $11,500. Any ideas how they compare?
The Gorell is much better, no question. I can't imagine why Alside would ask that much, they are lower quality than Gorells.
Alside vs Simonton Windows
I have a bunch of windows to replace - sliders, double hung, casement, and a sliding door. I've pretty much narrowed it down to a few choices. They all qualify for the $1500 tax credit, which is nice. I'm looking at:
[Response From Contractor]
The Simonton is always a good bet. Great Lakes makes good windows, and they have good customer service. Either would be ok. I would stay away from the Alsides unless the money is a problem.
Read more on Simonton windows reviews.
Importance Of Installation
As an installer, I've worked with a lot of Alside Excalibur windows and I think they are some of the best in the business. They look good and are pretty sturdy for the price. What people don't realize is that the dealer and the installer are more important than the manufacturer. You want to buy from someone who cares about customer service. The installer is just as important - a good installation can make a lousy window work pretty well for a long time, and a bad installer is going to leave you with a leaky, drafty window, no matter how much you paid for it. A bad installation is probably going to void your warranty as well.
Alside Customer Satisfaction
Five years ago I replaced all twenty windows in my home with Alsides. I live in Washington, DC and we have extreme heat in the summer and cold in the winter, and we haven't had any problems with drafts or cold spots. I think my installer did a really good job. They talked a lot about insulation and ended up using a foam around the windows and some aluminum cladding on the outside. We've been really happy with them.
Alside Sheffield Windows Reviews
I've put in a lot of different windows, and the Alside Sheffield is one that I really hate to see. I think it's just cheap. Instead of a sloped sill, like every well-designed window out there, the frame has the same extrusion on all sides. It's a cheap shortcut that saves millions on factory equipment. Unfortunately, most home owners don't pay attention and they'll buy it anyway. Another problem the Sheffield has is the handle. When you lift up it puts stress on the glass. It's just a cheap and ugly way of doing things - a good window will have the handle in the sash rail.
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